• Bonus rating

    100% UP TO $2000 + 20 FREE SPINS NO DEPOSIT + 200 FREE SPINS

    More details

    How to claim this bonus

    • Enter Joy Casino from our website;
    • Create a new account and activate it through email;
    • Deposit more than NZ$20.

    Bonus Verdict

    The promotion comes with wagering requirements: more specifically, 30x your promotional balance and deposit. The winnings for extra turns also must be wagered twenty times. The offer is available for 30 days after you redeemed it.

    Our suggestion is to also visit the T&Cs before engaging in casino gameplay.

  • Bonus Email

    Only by email

    9.2 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing..

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

User Review

0.0
0 Reviews
5 Stars
0 Reviews
4 Stars
0 Reviews
3 Stars
0 Reviews
2 Stars
0 Reviews
1 Stars
0 Reviews
Verified Reviews0 Verified Reviews

Rate casino and write a review

Joy Casino Review

Min. deposit $10
Min. Withdrawal $5
Max. cashout
Payout time 2 days
Game types Roulette, Baccarat, Slots, Table games, Video Poker, Jackpots, Scratchcards, Keno, Craps, Blackjack, Live casino
Slot games 2500
Live games 210
Licenses Curacao
Vip program No
  • Live casino Live casino
  • Craps Craps
  • Blackjack Blackjack
  • Jackpots Jackpots
  • Keno Keno
  • Video Poker Video Poker
  • Table games Table games
  • Slots Slots
  • Baccarat Baccarat
  • Roulette Roulette
Deposit options American Express, Discover, JCB, Jeton, Neosurf, NetellerRead more
Min deposit $10
Accepted currency AUD, CAD, CNY, EUR, JPY, KZT, NOK, NZD, RUB, SEK, USD
Payout options

Casino overview

Slots Slots Joy Casino
Live casino Live casino Joy Casino
Fast withdrawal Fast withdrawal Joy Casino
VIP program VIP program Joy Casino
Company name:
Darklace Ltd
Website:
joycasino.com
Online since:
2014
Address:
Arch. Makaroiu III 135 Emelle Building 4th floor 3021 Limassol Cyprus

Curacao:
8048 / JAZ2014-006

We’re discussing a Darklace ltd brand. The company, originating in Limassol, Cyprus, has been aroundfor a while. Shortly after its incorporation, it aimed for a licence of practice. Then, it received it from Curacao eGaming, a gambling authority activating from 1996 onwards. As for the casino, it has been online since 2014, and it runs on a standalone platform.

Disclaimer

A point of contention in our Joy Casino review is that Curacao regulation is laxer compared to other authorities. As a result, we suggest you proceed with caution. Our recommendations include checking the website before wagering, using the practice mode and start playing with low-stake bets.

Registration process

When you create a new account, the casino will ask you to fill in personal details. These include your full name, residence, email address, phone number, and date of birth. Your email and name are also mandatory when you contact live chat support. Furthermore, the end of your registration process involves an activation link reaching your inbox – you have 24 hours to click it and finish your first login.

What comes after logging in?

Once your profile is established, there are some rules you must consider. Firstly, you attest that all the personal info you provided is accurate. Secondly, you must only own one account. As they may be proof of your abusing Joy Casino bonuses, duplicates will close, and you will need to forfeit all winnings associated with them. Also, every customer must be the owner of the payment methods he uses.

Be aware

The casino may refuse to refund the real balance of a duplicate account if it determines that you were depositing to abuse bonuses.

Recommendation

Although email activation links might seem like an obstacle, they are positive, in our opinion. They help ensure that it is you (and only you) accessing the new account.

User experience

The primary focus in our Joy Casino review is your experience as a player. As such, we thoroughly tested the website on multiple devices. We considered the following aspects:

  • Mobile compatibility;
  • The platform’s overall speed;
  • Graphics;
  • How accessible the information is.

To see the devices we used and be in our shoes, we created this handy table:

Device Internet Browser
HP Envy x360 4G Chrome
Sony Xperia 10 II Dual 4G Safari
Microsoft Surface Pro 7 Intel I3 4G Firefox

Desktop

When playing on a laptop, we also decided to test the platform’s speed with Webpagetest. The tool showed us that the casino has quick loading times: its sole minus in this department is the plethora of scripts blocking the page from launching.

We also enjoy the site’s graphics – the beige colour scheme is calming, and it also contrasts with the vivid shades of the games. The information is most often accessible, with handy buttons for support, T&Cs, and responsible gambling. Still, the information therein is not always the clearest.

Mobile

Even though the casino does not have a mobile app, its interface is compatible with smartphones. The speed and graphics translate properly to this medium, but navigation may be slightly more challenging. In addition, the list of games does not adapt to mobile, requiring extra time to select a title.

But how does it fare on a wider screen?

On the tablet, the situation is predominantly similar to the one we found on mobile. However, the plus side is that the wider screen allows for more mobility when browsing the gaming products you desire.

Joy Casino Games

This online platform from New Zealand displays a wide array of games and providers. If you’re looking for a title in particular, you may employ several filters:

  • Software developer;
  • Category of play;
  • Novelty;
  • Popularity.

Kiwi players can also filter pokies by their volatility. Furthermore, you have the option to ‘heart’ a product you enjoy. You will find it immediately under the ‘Liked’ subcategory. There is good news if you are a new gamer, too: to get acquainted with the platform, you can access practice mode.

Our Joy Casino review checked for the providers’ popularity, the number of play products, and gameplay diversity. Another factor is the gaming interface’s intuitiveness.

Slots

The gambling site boasts over 2500 pokie options. Out of this vast array, we found some of the most famous titles:

Provider Title Bet limit
NetEnt Neon Staxx NZ$0.10 – NZ$10
Yggdrasil El Dorado Infinity Reels NZ$0.20 – NZ$40
Play’n Go Legacy of Dead NZ$0.10 – NZ$20
Red Tiger Hoard of Poseidon NZ$0.10 – NZ$200
iSoftBet Hansel&Gretel Witch Hunters NZ$0.20 – NZ$20

Table games

Albeit not as extensive as the live category, table fans have a few dozen titles to see here. Blackjack, Baccarat, and Roulette are par for the course, but you will also find the occasional Craps or Dragon Tiger title. Video Poker, once again, is sure to be present.

A Classic Blackjack section will require you to bet on at least NZ$1 and up to NZ$200, as will most other games available here. An exception comes in the form of Baccarat, especially its Real Baccarat iteration. There, the max bet will go as high as NZ$500.

Live Blackjack

In general, live Blackjack sessions will have higher minimum bet limits but lower max bets than the other available option: NZ$20 – NZ$50 for the minimal values and NZ$5000 for the highest thresholds.

Live Baccarat

Baccarat is often a high roller-centric game, with maximum limits going up to NZ$10000. However, the minimum limits are generally small, NZ$1 on average, so even low-stake bettors can try their hand and get acquainted with this play type.

Live Roulette

The live Roulette games provide an all-encompassing experience. High rolling players may go for titles with high maximum limits, like VIP Roulette (min: NZ$2 – max: NZ$10000) and most other available Roulettes. Moderately experienced players can go for the Russian Ruletka Live, which lets you bet as much as NZ$4000. You can play all on your own if you prefer – click on Salon Prive Roulette, and you will get all the privacy you desire. It is between you and the dealer.

Tips

To navigate the pokies section more efficiently, you can select the volatility level you desire. High rollers may go for higher variance titles, while we suggest new players start with the less volatile games.

Game providers

1X2 Gaming
1X2 Gaming
Ainsworth
Ainsworth
Big Time Gaming
Big Time Gaming
Bla Bla Bla Studios
Bla Bla Bla Studios
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
Booongo
Booongo
ELK Studios
ELK Studios
Endorphina
Endorphina
Evolution Gaming
Evolution Gaming
Foxium
Foxium
Gaming Corps
Gaming Corps
Genesis Gaming
Genesis Gaming
Golden Hero
Golden Hero
Green Jade
Green Jade
Habanero
Habanero
Hacksaw Gaming
Hacksaw Gaming
Igrosoft
Igrosoft
Iron Dog
Iron Dog
iSoftBet
iSoftBet
Kalamba Games
Kalamba Games
Lightning Box Games
Lightning Box Games
Microgaming (Games Global)
Microgaming (Games Global)
Nolimit City
Nolimit City
PG Soft
PG Soft
Plank Gaming
Plank Gaming
Play'n Go
Play'n Go
Playson
Playson
Playtech
Playtech
Pragmatic Play
Pragmatic Play
Push Gaming
Push Gaming
Quickspin
Quickspin
Rabcat
Rabcat
Real Dealer Studios
Real Dealer Studios
Realistic Games
Realistic Games
Red Rake Gaming
Red Rake Gaming
Relax Gaming
Relax Gaming
Ruby Play
Ruby Play
Skywind Group
Skywind Group
Spribe
Spribe
Swintt
Swintt
Thunderkick
Thunderkick
Tom Horn Gaming
Tom Horn Gaming
Vivo Gaming
Vivo Gaming
Wazdan
Wazdan
Yggdrasil Gaming
Yggdrasil Gaming
Show more

Joy Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

$10
Min. withdrawal

Industry standard: NZ$10

$5
Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

Time-Consuming
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

2500
Bonus

Industry standard: 100% up to NZ$200

bonus
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Joy Casino

Joy Casino

4/5
$10$52 daysTime-Consuming1 day2500100% up to $ 2000
Conquestador Casino

Conquestador Casino

4.3/5
$10$201 dayFast1 day2000200% up to $ 50
Ruby Fortune Casino

Ruby Fortune Casino

3.8/5
$5$50+3 daysFast3 days450100% up to $ 250
PlayOJO Casino

PlayOJO Casino

4.4/5
$10$11 dayFast1-2 days2500-
Casumo Casino

Casumo Casino

4.2/5
$20$203 daysFast3 days1500100% up to $ 1200
Gaming Club Casino

Gaming Club Casino

4.1/5
$5$50+3 daysFast2 days750-
Spin Casino

Spin Casino

4.4/5
$10$503 daysFast+3 days717100% up to $ 400
Wildz Casino

Wildz Casino

4.3/5
$10$201 dayFast1-2 days1000100% up to $ 500
Load more

Joy Casino Review - Payment Methods

The minimum deposit amount stands at NZ$10, whereas the minimum for withdrawals is NZ$5. The maximum you can receive in payout is NZ$100000 per month, although each method will impose its specific limitations. When you ask to cash out, your request will go through processing, the duration of which may vary. The standard timeframe, however, stands at two business days. The longest possible timeframe is seven days, but only if you have to verify some of your documentation beforehand. Generally, however, the website will ask you to verify your account when you first deposit and claim a promotion.

Be aware

  • You may only ask for two withdrawals in 24 hours; a third request will result in a 10% fee.
  • The limits for crypto are written in New Zealand dollars – the casino will convert the amount to cryptocurrency when processing your transaction.

Multiple payout methods are cryptocurrency operators. Make sure you are aware of the fact that cryptos are highly volatile.

American Express American Express
Discover Discover
JCB JCB
Jeton Jeton
Neosurf Neosurf
Neteller Neteller
Paysafecard Paysafecard
Visa Visa
BTC BTC
ADA ADA
ETH ETH
LTC LTC
XRP XRP
USDT USDT
Show more

VIP

By wagering on this website, you may receive VIP status. To enter the tiered system, you must accrue loyalty (or ‘Comp’) points – you will get one for every NZ$100 you bet on slots and table games. For example, the site lists you as Novice at zero points, while the highest rank, Dark Knight, requires over 25000 such tokens.

Each level will unlock Joy Casino bonuses inaccessible to regular players.

Recommendation

Besides the exclusive offers, there is no information about any additional benefits of the VIPs, which is unconvenient for players that want to know more before joining this site.

Related casinos

Support

Phone:
No phone available
Live Chat:
3

If you search for answers, you may contact the support team. Live chat support operates 24/7. Chat agents will handle standard inquiries, and they also inform players of claimable bonuses. Furthermore, numerous Joy Casino bonuses (for instance, the daily match offers) require a rep to activate them on your behalf.

Recommendation

The live chat team is helpful and friendly, receiving extra points in our Joy Casino review. On the other hand, we noticed that you could not contact the chat twice on the same day – you will have to send your second message by email.

Responsible gambling

The casino has a responsible gambling page, available from the website’s footer. It lists several methods of preventing compulsive play, including:

  • Filters for minors;
  • Self-assessment tests;
  • Links to authorities in the field;
  • Advice on how to cut down on gambling.

Other measures you may not know of

Even though these methods are not numerous, the list is not complete. Contacting live chat let us know that self-exclusion and account closure is also possible. A significant aspect of our Joy Casino review is that the agents themselves are trained to help people suffering from compulsive behaviours.

So, before claiming Joy Casino bonuses or otherwise engaging in gameplay, we suggest giving the safe gaming page a go, as well as have a chat with an agent.

Joy Casino Review - Pros and Cons

Pros
  • Diverse gameplay;
  • The most famous pokie providers;
  • The live casino section has over 200 titles;
  • Cashout limit higher than the average;
  • Low minimum withdrawal;
  • Efficient customer service;
  • User-friendly platform.
Cons
  • There are fees for specific payouts;
  • High wagering to acquire comps;
  • Not much information on the VIP section and other Joy Casino bonuses;
  • Crypto withdrawals are not particularly secure.

How we review

     
Reviewer
Reviewer
CasinoAlpha rating 7.9 / 10
Test Duration 8 Hours
Review Duration 52 Hours
Deposit Methods Checked No
Withdrawal Methods Checked No
Slots Tested No
Live Games Tested No
Published Date Sep 2021
Updated Date May 2024
Anca Iamandi
AuthorAnca IamandiSenior Author & Editor at CasinoAlpha

Anca's analytical skills developed in Generative Linguistics allow her to bring you clear casino content. Her texts will help you understand online casinos, bonuses, fees, and essential rules, in order to forget about the gambling myths that pull you down. She's a strong advocate of safe gambling.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor makes use of his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

Join now! Visit Joy Casino