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Joy Casino Review

7.0/10Alpha RatingFair

Overview

Min deposit$10
Payout time2 days
Slot games2500
Live games210

Legit and fairness

5.2/10Legit & Fairness

The casino has a responsible gambling page, available from the website’s footer. It lists several methods of preventing compulsive play, including:

  • Filters for minors;
  • Self-assessment tests;
  • Links to authorities in the field;
  • Advice on how to cut down on gambling.

Other measures you may not know of

Even though these methods are not numerous, the list is not complete. Contacting live chat let us know that self-exclusion and account closure is also possible. A significant aspect of our Joy Casino review is that the agents themselves are trained to help people suffering from compulsive behaviours.

So, before claiming Joy Casino bonuses or otherwise engaging in gameplay, we suggest giving the safe gaming page a go, as well as have a chat with an agent.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
American Express$20N/A
Discover$20N/A
JCB$20N/A
Jeton$15N/A
Neosurf$10N/A
Neteller$5$2000
Paysafecard$5N/A
Visa$20N/A
BTC$10$20000
ADA$20N/A
ETH$10$100000
LTC$10$20000
XRP$10$20000
USDT$20$2500
Min deposit$10
Min. Withdrawal$5
Payout time2 days

The minimum deposit amount stands at NZ$10, whereas the minimum for withdrawals is NZ$5. The maximum you can receive in payout is NZ$100000 per month, although each method will impose its specific limitations. When you ask to cash out, your request will go through processing, the duration of which may vary. The standard timeframe, however, stands at two business days. The longest possible timeframe is seven days, but only if you have to verify some of your documentation beforehand. Generally, however, the website will ask you to verify your account when you first deposit and claim a promotion.

Multiple payout methods are cryptocurrency operators. Make sure you are aware of the fact that cryptos are highly volatile.

Customer support

5.2/10Customer Support

If you search for answers, you may contact the support team. Live chat support operates 24/7. Chat agents will handle standard inquiries, and they also inform players of claimable bonuses. Furthermore, numerous Joy Casino bonuses (for instance, the daily match offers) require a rep to activate them on your behalf.

The live chat team is helpful and friendly, receiving extra points in our Joy Casino review. On the other hand, we noticed that you could not contact the chat twice on the same day – you will have to send your second message by email.

Product rating

10.0/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Craps
Craps
Blackjack
Blackjack
Baccarat
Baccarat
Roulette
Roulette
Jackpots
Jackpots
Live casino
Live casino
Slots
Slots
Scratchcards
Scratchcards
Keno
Keno

Game providers

This online platform from New Zealand displays a wide array of games and providers. If you’re looking for a title in particular, you may employ several filters:

  • Software developer;
  • Category of play;
  • Novelty;
  • Popularity.

Kiwi players can also filter pokies by their volatility. Furthermore, you have the option to ‘heart’ a product you enjoy. You will find it immediately under the ‘Liked’ subcategory. There is good news if you are a new gamer, too: to get acquainted with the platform, you can access practice mode.

Our Joy Casino review checked for the providers’ popularity, the number of play products, and gameplay diversity. Another factor is the gaming interface’s intuitiveness.

Slots

The gambling site boasts over 2500 pokie options. Out of this vast array, we found some of the most famous titles:

Provider Title Bet limit
NetEnt Neon Staxx NZ$0.10 – NZ$10
Yggdrasil El Dorado Infinity Reels NZ$0.20 – NZ$40
Play’n Go Legacy of Dead NZ$0.10 – NZ$20
Red Tiger Hoard of Poseidon NZ$0.10 – NZ$200
iSoftBet Hansel&Gretel Witch Hunters NZ$0.20 – NZ$20

Table games

Albeit not as extensive as the live category, table fans have a few dozen titles to see here. Blackjack, Baccarat, and Roulette are par for the course, but you will also find the occasional Craps or Dragon Tiger title. Video Poker, once again, is sure to be present.

A Classic Blackjack section will require you to bet on at least NZ$1 and up to NZ$200, as will most other games available here. An exception comes in the form of Baccarat, especially its Real Baccarat iteration. There, the max bet will go as high as NZ$500.

Live Blackjack

In general, live Blackjack sessions will have higher minimum bet limits but lower max bets than the other available option: NZ$20 – NZ$50 for the minimal values and NZ$5000 for the highest thresholds.

Live Baccarat

Baccarat is often a high roller-centric game, with maximum limits going up to NZ$10000. However, the minimum limits are generally small, NZ$1 on average, so even low-stake bettors can try their hand and get acquainted with this play type.

Live Roulette

The live Roulette games provide an all-encompassing experience. High rolling players may go for titles with high maximum limits, like VIP Roulette (min: NZ$2 – max: NZ$10000) and most other available Roulettes. Moderately experienced players can go for the Russian Ruletka Live, which lets you bet as much as NZ$4000. You can play all on your own if you prefer – click on Salon Prive Roulette, and you will get all the privacy you desire. It is between you and the dealer.

VIP Program

By wagering on this website, you may receive VIP status. To enter the tiered system, you must accrue loyalty (or ‘Comp’) points – you will get one for every NZ$100 you bet on slots and table games. For example, the site lists you as Novice at zero points, while the highest rank, Dark Knight, requires over 25000 such tokens.

Each level will unlock Joy Casino bonuses inaccessible to regular players.

Besides the exclusive offers, there is no information about any additional benefits of the VIPs, which is unconvenient for players that want to know more before joining this site.

Usability

The primary focus in our Joy Casino review is your experience as a player. As such, we thoroughly tested the website on multiple devices. We considered the following aspects:

  • Mobile compatibility;
  • The platform’s overall speed;
  • Graphics;
  • How accessible the information is.

To see the devices we used and be in our shoes, we created this handy table:

Device Internet Browser
HP Envy x360 4G Chrome
Sony Xperia 10 II Dual 4G Safari
Microsoft Surface Pro 7 Intel I3 4G Firefox

Desktop

When playing on a laptop, we also decided to test the platform’s speed with Webpagetest. The tool showed us that the casino has quick loading times: its sole minus in this department is the plethora of scripts blocking the page from launching.

We also enjoy the site’s graphics – the beige colour scheme is calming, and it also contrasts with the vivid shades of the games. The information is most often accessible, with handy buttons for support, T&Cs, and responsible gambling. Still, the information therein is not always the clearest.

Mobile

Even though the casino does not have a mobile app, its interface is compatible with smartphones. The speed and graphics translate properly to this medium, but navigation may be slightly more challenging. In addition, the list of games does not adapt to mobile, requiring extra time to select a title.

But how does it fare on a wider screen?

On the tablet, the situation is predominantly similar to the one we found on mobile. However, the plus side is that the wider screen allows for more mobility when browsing the gaming products you desire.

Reputation

6.0/10Reputation

Licenses

Curacao - 8048 / JAZ2014-006

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

We’re discussing a Darklace ltd brand. The company, originating in Limassol, Cyprus, has been aroundfor a while. Shortly after its incorporation, it aimed for a licence of practice. Then, it received it from Curacao eGaming, a gambling authority activating from 1996 onwards. As for the casino, it has been online since 2014, and it runs on a standalone platform.

A point of contention in our Joy Casino review is that Curacao regulation is laxer compared to other authorities. As a result, we suggest you proceed with caution. Our recommendations include checking the website before wagering, using the practice mode and start playing with low-stake bets.

Verdict

Pros

  • Diverse gameplay;
  • The most famous pokie providers;
  • The live casino section has over 200 titles;
  • Cashout limit higher than the average;
  • Low minimum withdrawal;
  • Efficient customer service;
  • User-friendly platform.

Cons

  • There are fees for specific payouts;
  • High wagering to acquire comps;
  • Not much information on the VIP section and other Joy Casino bonuses;
  • Crypto withdrawals are not particularly secure.

Joy Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Joy Casino Logo25002102014$102 daysNot 24/7
Rollxo Casino Logo95722132024$20$180001 day24/7
Desert Nights Casino Logo72402012$10$10000+3 days24/7
Kajot Casino Logo2502012$101 dayNot 24/7
Touch Casino Logo36002232022$102 daysNot 24/7
SpinFever Casino Logo45007102023$30$435003 days24/7

Joy Casino Alternatives

PlayGrand Casino Logo

PlayGrand Casino

Pros

  • Over 2500 games
  • A solidly implemented interface
  • Downloadable desktop app available
  • Permissive maximum deposit limit
  • 24/7 customer support

Cons

  • Unclear monthly pay-out limits
  • No phoneline support
  • Some minor scaling and game catalogue issues

Verdict

Playgrand is a trustworthy online casino with a wide variety of top games and solid customer support. Backed by major providers and holding licenses from the UK Gambling Commission and Malta Gaming Authority, Playgrand offers a safe, regulated gambling environment. Though the withdrawal times could be faster, overall, Playgrand provides an enjoyable online casino experience worthy of recommendation to players seeking a new site.

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Casino Jefe Logo

Casino Jefe

Pros

  • The website has a very good loading speed
  • You can cash out up to $10000 in one transaction
  • By playing Slot games you can advance in the Jefe Bounty program
  • The casino offers many responsible gambling tools to help prevent gambling addiction

Cons

  • The mobile version loses the menu tab
  • Higher minimum deposit of $25 for some payment options

Verdict

Casino Jefe's banking policy, along with the great loyalty programme, make it a top choice casino site in NZ. We liked that you can cash out up to $10000 per transaction, in one go, and that the withdrawal processing time is on the faster side. Casino Jefe also rewards consistent players with their loyalty club, which has multiple levels and great incentives as you advance.

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Twin Casino Logo

Twin Casino

Pros

  • The Live Chat is available 27/4 and very fast responsive
  • It offers an extensive collection of 2500 games from different providers
  • It has a substantial VIP program, as part of the Twin casino promo perks
  • It provides many payment options

Cons

  • The table game selection is quite small
  • Some links from the Homepage do not work

Verdict

Twin Casino has a carefully curated selection of 2500 pokies only from the most prominent providers in the industry, which is why we chose Twin for our list of top online casinos. You can try out the classics from Microgaming, Play'n Go, NetEnt, and Pragmatic, which we appreciated. Moreover, the banking policy makes Twin Casino a good choice if you are gambling on a budget, due to its low $10 deposit.

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Joy Casino Ranked by Categories

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How we test Joy Casino

Our review process at CasinoAlphaNZ involves a comprehensive testing phase, followed by an in-depth assessment. We examine all deposit and withdrawal options, ensuring their seamless functionality and robust security measures. Our team of specialists rigorously tests a wide selection of slots and live games to assess the quality of the gaming experience. This method assures that the reviews are correct, updated, and reliable for our players.

ReviewDetails
Reviewer
CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
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Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at CasinoAlpha

Mihnea’s social skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most important information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor makes use of his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.