JackpotCity Casino Review & Promotions List
If you are searching for a JackpotCity Casino review, you are in the right place! Here, you will find out everything about JackpotCity Casino bonus codes, user accounts, games, banking options and customer service. Stay tuned for useful tips and recommendations!
|Min. deposit||Min. Withdrawal||Max. cashout||Payout time||Game types||Slot games||Live dealer games||Licenses||Bonus||Vip program|
|NZD5||NZD50||NZD1000000||3 days||Baccarat, Bingo, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker||600||260||Kahnawake Gaming Commission, Malta Gaming Authority||100% up to NZD400||No|
- Sic Bo
- Scratch cards
- Live Casino
- Live Baccarat
- Live Blackjack
- Table games
- Live Roulette
- Video Poker
JackpotCity Casino Review Table of Contents
JackpotCity Casino bonus codes
New Zealand players joining the site may claim a variety of JackpotCity Casino bonus codes. These will not only help you get accustomed to the platform faster and allow you to try multiple titles.Read more
When you sign up on the platform, you have the possibility of claiming a welcome package comprised of multiple deposits. But suppose you don’t feel comfortable enough for that. In that case, you can only redeem a first deposit bonus, which is very popular amongst new players, or even a no deposit offer.
General bonus terms
These promotions usually come with their own set of rules and conditions. If an offer doesn’t have any terms, then the general bonus policy will apply. Most times, JackpotCity Casino bonuses come with a 70x wagering requirement. If you deposit NZ$100 and receive a NZ$100 credit bonus, you shall have to wager NZ$7000 before being able to cash out.
Moreover, any winnings from bonus funds or free spins will be capped at a certain sum. And keep in mind that offers are only available for a limited period of time. Besides that, the casino has the right to exclude players from them at its sole discretion.
|Classic Blackjack, video poker||2%|
|Baccarat, Sic Bo, progressive jackpots||0%|
100% UP TO NZ$400
JackpotCity Casino is a pioneer in the industry, having more than 20 years of experience. The website is mobile compatible, and its games can be played in full-screen mode on both interfaces.
Pros: you don’t have to activate your account via SMS, fast live chat responses.
Cons: no email or phone support.
What you get:
1st, 2nd, 3rd, 4th deposit – 100% up to NZ$400 deposit match.
Winnings generated from this offer must be played through 70 times. Also, unused bonus funds expire within 2 months. JackpotCity Casino disposes of more than 600 products, including slots, jackpots, live casino and table games, from providers like Netent, Microgaming and Evolution. The minimum deposit accepted by the casino is NZ$5. Yet, withdrawal requests cannot be lower than NZ$50, which can be quite inconvenient.
DEPOSIT NZ$1 GET 40 FREE SPINS
On the Casino
JackpotCity Casino was founded by Bayton Limited, and runs under the authority of the MGA.
Pros: NZ$5 minimum deposit, 260+ live dealer games
Cons: NZ$50 minimum withdrawal
What You Get
- 1st deposit: 40 spins for NZ$1
- 2nd deposit: 50 spins for NZ$2
- 3rd bonus: 75 spins for NZ$3
- 4th bonus: 90 spins for NZ$4
- 5th bonus: up to NZ$400 for NZ$5
You must opt-in for this offer, via email or SMS, otherwise you won’t be eligible. Be aware that the bonus has a 200x wagering requirement. JackpotCity Casino’s minimum deposit is NZ$5, which is very low compared to other casinos on the market. Moreover, there are no limits on withdrawals. Despite this, the site only offers around 600 slots.
DEPOSIT NZ$1 GET 80 FREE SPINS ON WACKY PANDA
The available incentive:
Upon registering at JackpotCity Casino, you will become eligible to redeem 80 bonus spins on Wacky Panda.
- Click our promotional button
- Complete the registration form
- Deposit more than NZ$1.
- To receive the offer, you must opt in after registration
- The bonus comes with a 200x wagering requirement
- The rounds can only be used on the Wacky Panda
- This promotion is only available to new players.
Additional details concerning this offer shall be found in the casino’s full terms. Don’t forget to check them out!
DEPOSIT NZ$1 GET 80 FREE SPINS ON MEGA MOOLAH ABSOLOOTELY MAD
The available bonus:
When you join the casino from our website, deposit NZ$1, and you’ll be up for 80 spins on Mega Moolah: Absolootly Mad. Your next four deposits will bring about four 100% up to NZ$400 bonuses.
How to get it:
- Create a new account
- Tick the box that lets you accept bonuses
- Manually redeem the offer
- Deposit over NZ$1
You must wager your spins’ winnings 200 times before you can withdraw. You get thirty days to stake the offer.
Please take a look at this website’s Terms and Conditions page.
JackpotCity Casino Free Spins on Sign Up
NZ$20 NO DEPOSIT BONUS AS 100 BONUS SPINS
The redeemable offer:
If you’re a new member at JackpotCity Casino, you may claim a NZ$20 no deposit bonus in the form of 100 bonus spins on Casino Connect.
How to access it:
- Press the button on our site
- Create an account on the site
- Open the Casino Connect game.
Keep this in mind:
- The wagering requirement of this offer is 70x
- The maximum amount you may withdraw is NZ$20
- The spins are worth NZ$0.20 each
- You should deposit at least NZ$10 before being able to cash out any winnings.
Should you require further details about this offer, we advise checking the casino’s full terms!
50 SIGN UP FREE SPINS NO DEPOSIT ON BOOM GALAXY
The offer and its rules:
When you sign up at JackpotCity Casino, you will be granted 50 free rotations. These don’t require a deposit, but you have to pay attention to the following:
- The spins are only available on Boom Galaxy.
- The maximum cashout linked to this offer is NZ$20.
- Each round is worth NZ$0.1.
- The wagering requirement is 70x.
How to get it:
- Press the button on our site;
- Complete the necessary information to create an account;
- Open the Boom Galaxy game to redeem the spins.
Should you need further details about this promotion, do not hesitate to check out JackpotCity Casino’s terms and conditions.
NZ$5 NO DEPOSIT BONUS AS 50 BONUS SPINS
Consider claiming this:
If you are looking for a no deposit offer, JackpotCity Casino grants you one equal to NZ$5, in the form of 50 bonus spins on Boom Galaxy. Keep this in mind:
- The promotion comes with a 70x play-through requirement.
- Spins are worth NZ$0.1 each.
- The maximum cashout is NZ$20.
Redeeming the offer:
- Click our promotional button;
- Register on the site;
- Open the Boom Galaxy game and start playing.
More information about this deal can be found in JackpotCity Casino’s full terms and conditions.
100 FREE SPINS ON CASINO CONNECT
What you will get:
Upon joining JackpotCity Casino, you will be granted 100 free spins on Casino Connect. These require no deposit to be redeemed.
- Each round is worth NZ$0.20
- Winnings must be wagered 70 times before cashing out
- The maximum cashout is NZ$20
- You must deposit a minimum of NZ$10 in order to withdraw your winnings.
How to claim it:
- Press our promotional button
- Create an account
- Open the Casino Connect slot to use your spins.
Don’t forget to check the casino’s terms and conditions for more information about this promotion!
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Bonus funds expire within 2 months after being granted.
If a bonus remains unused for more than 6 months, it will be forfeited along with any winnings generated by it.
- Company name:
- Bayton Ltd
- Registration number:
- Online since:
- 9 Empire Stadium Street, GZIRA, GZR 1300,Malta
- Kahnawake Gaming Commission:
- Malta Gaming Authority:
JackpotCity Casino NZ is a pioneer in the iGaming industry, with an experience of more than 20 years. The website was launched in 1998, and it continued to develop ever since, gaining not one but two gaming licences from the MGA and the Kahnawake Gaming Commission. The platform is part of the vast brand portfolio of Bayton Ltd., along with other well-known sites like Ruby Fortune Casino and Spin Casino. Bayton Ltd. is a Maltese company established in 2001, which generates an annual revenue of more than NZ$207million.
The site ensures a safe playing environment for its Kiwi customers. It protects their personal data and financial information through the latest SSL encryption technology. Moreover, it is committed to responsible gambling, incorporating several prevention tools. To make sure that these high standards are maintained, our team of experts checks the website regularly and updates the JackpotCity review from time to time to keep up with potential policy adjustments.
Before going through the registration process, we must mention a few aspects that you should agree on:
- You are allowed to open only one account.
- You may not use the website’s services on behalf of another person.
- You shall not make use of illicit funds.
- You must only access the casino’s products for recreational purposes.
- You’ll provide accurate personal details and update them whenever needed.
Now that we got that out of our way let’s move on to the actual registration walkthrough. Here’s how to create an account:
- Click on the button we provided to visit the site;
- Look for the ‘Sign Up’ icon;
- Complete the necessary information and choose a username;
- Press the ‘Register’ button.
Once your account has been created, you’ll have full access to JackpotCity Casino bonus codes and all other services. The account balance and your username are displayed above the toolbar. And if you click on the username, you can either change your password, view your profile, go to the help section or access responsible gambling tools.
The ‘Profile’ section is where you shall upload the necessary KYC documents. This procedure is mandatory for all New Zealand players to verify their identity and prevent fraudulent activities like underage gambling or money laundering. The documents can be any of these:
- Photographic ID (passport, driving license);
- Proof of address (bank statement, utility bill);
- Proof of income (copy of a debit/credit card, photo of a virtual wallet account).
Keep in mind that JackpotCity Casino NZ has the right to run credit checks on cardholders via third-party organisations.
There is no need to activate your account via email or SMS.
Make sure that your KYC files do not surpass 10MB and are in a png, jpg, pdf or tiff format, otherwise the upload may fail.
If the casino discover that you have self-excluded on any other gaming platform due to gambling issues, it might confiscate your winnings.
To offer our New Zealand readers an accurate JackpotCity Casino review, we tested the website using multiple devices. We explored its features and interfaces from the following:
|Asus Zenbook 14||Wifi||Google Chrome|
|iPhone 11 Pro Max||Wifi, 5G||Safari|
|Ipad Air 4||4G||Safari|
The website has a user-friendly interface, disposing of a search bar and several game filters. Everything is well-organised into sections, and the most important informational pages are located at the bottom of this site. Moreover, there is a unique ‘Dark Theme’ that can be selected to change the display style.
At the top of the main page, you shall see a toolbar with multiple options:
- Bonus wheel (spin the wheel for daily prizes such as loyalty points, free spins or bonus credit);
- Messages (daily notifications);
- Promotions (all the available JackpotCity Casino bonus codes);
- Bank (this is where you’ll deposit funds and request withdrawals);
- Live chat.
This is the place to access all your account and website features. So, whenever you get confused by the layout, return to this toolbar.
We must also mention that after a certain period of inactivity, you shall be automatically logged out. Sometimes, this may occur due to software lags and glitches, but you are able to immediately sign back in.
Those who are always on the go may access the casino from a mobile device such as a smartphone or a tablet. Just open a browser and type the casino’s name in the search bar. The interface looks almost the same, but it is optimised for a smaller screen.
Nothing changes in terms of games, account features, payment methods or online casino bonuses. Moreover, the loading speed might be even faster on a portable device.
Apart from mobile compatibility, a JackpotCity Casino app can be downloaded from the App Store. But make sure your device has the latest software version installed, as the app requires at least IOS 10.
The JackpotCity Casino app was last updated in February 2021, bringing a more modern design and several bug fixes to improve performance. Moreover, the main lobby was improved to offer a better user experience and easier navigation.
The casino is not liable for downtime, server disruptions or other technical issues and cannot refund bets should any of these occur.
You will see plenty of gaming categories containing products developed by well-known suppliers like Netent, Microgaming and Evolution when accessing the site. These include:
- Table games
- Live casino
Besides that, there are also scratch cards, virtual sports and bingo games available. Yet, these do not have designated sections, so you have to manually look for them using the search bar.
To ensure the highest quality, all games have been verified by eCOGRA, and they are regularly tested. Moreover, you may try them out in the ‘Demo’ mode first to make sure they work properly.
Our JackpotCity Casino review has uncovered over 400 slots with different themes and features. Some of the most popular titles of this much popular real money online pokies casino include Egyptian Tombs, Silver Seas, Mystic Shrine, Wacky Panda and Wild Catch. Remember that games might take a while to fully load. But once they are ready, their window may be expanded to full-screen mode.
JackpotCity Casino NZ also disposes of tournaments that you can find within the game section. These are divided into 3 categories: ‘In Progress’, ‘Starting Soon’ and ‘Completed’. On each tournament tab, you will see the rules, leaderboard, entry fee and prize pool.
But what is a tournament? It is usually a competition on a selected slots game in which multiple players participate. They are easy to play and do not require any skills. Here’s how it works:
- Everyone must purchase an entry ticket;
- Each player gets a certain number of credits and a time limit to play (you cannot replay any winnings);
- The one who obtains the highest score wins.
Even though there is only one winner, the prize pool will be divided amongst all players. The winner will, of course, get the highest percentage.
This category includes over 50 Blackjack, Roulette, Baccarat and Poker products. Apart from that, a few Sic Bo and Red Dog options can be spotted. However, all these are mixed up with some live and bingo titles, so pay attention to the game’s name and icon.
Moreover, we advise installing the latest Adobe Flash Player version, as some games might not work without it. Unfortunately, you cannot see the minimum or maximum bets before entering a session. You will only be able to see them by accessing the game and selecting ‘Game Rules’ on its menu. But don’t worry, minimum bets go as low as NZ$1.
Kiwi gamblers who prefer live Roulette games have 15 options to choose from. Here’s how to access them:
- Select ‘Real & Live’ on the top menu bar, right next to the casino’s logo;
- Click on one of the displayed game tabs to open the live lobby;
- Select Roulette and pick a game.
You shall repeat these steps for any other live game type.
To see the game’s betting limits, click the info icon in the bottom corner. The smallest bet starts from NZ$0,20, and maximum limits can reach up to NZ$4000. If you are wondering about the most popular titles, these are Lightning, Immersive and Instant Roulette. Yet, you will also spot international variations, such as American, French, Hindi and Arabic Roulette.
When it comes to the Blackjack category, this is probably the most extensive one. It includes over 70 games with bets ranging from NZ$2 to NZ$10000. If you are a highroller, you may choose titles that allow minimum bets of NZ$100, NZ$200 or even NZ$500.
Once you decide upon a game, make sure to check the available seats. These are usually displayed at the bottom of the game’s tab. Empty seats are marked with a green icon.
Baccarat enthusiasts dispose of more than 25 options of such kind. And if that’s not enough, this section also includes a few Sic Bo and Dragon Tiger games.
The smallest amount to be wagered on Baccarat games is NZ$2, and the maximum is NZ$10000. Each window shows the number of players that are already in the game. But a limit of players is not imposed, so you may join the game no matter how full it is.
As we were analysing the casino, we have noticed it hosts a great number of online live dealer games, so we thought it was an worthy addition to our live dealer casino list.
JackpotCity Casino vs. Market Standards
Industry standard: NZ$10
Industry standard: NZ$10
Industry standard: NZ$5,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to NZ$200
|100% up to NZD400|
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
||NZD5||NZD50||NZD1000000||3 days||2 mins||+3 days||600||100% up to NZD 400|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1 day||2000||200% up to NZD 50|
||NZD5||NZD50||NZD1000000||+3 days||3 mins||3 days||450||100% up to NZD 250|
||NZD10||NZD1||NZD1000000||1 day||3 mins||1-2 days||2500||-|
||NZD20||NZD20||NZD10000||3 days||3 mins||3 days||1500||100% up to NZD 1200|
||NZD5||NZD50||NZD1000000||+3 days||4 mins||2 days||400||-|
||NZD10||NZD50||NZD1000000||3 days||2 mins||+3 days||500||100% up to NZD 400|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1-2 days||800||100% up to NZD 500|
Any funds left in-play on any game for more than 90 days will be confiscated.
Before playing any games, you must deposit funds into your account. If you are unsure how to deposit, follow this short walkthrough:
- Log into your account;
- Click the bank icon on the toolbar;
- Choose one of the available methods;
- Enter the amount you wish to deposit;
- Hit the ‘Deposit’ button.
As soon as you do that, the funds will reach your account instantly. This also applies when you claim JackpotCity Casino bonus codes. Furthermore, you don’t need to worry about processing fees, as there are none.
Once you request a cashout, it will automatically enter a pending stage of 24 hours. You can cancel the request during this timeframe, and the sum will be sent back to the account balance. To do that, click on the ‘Reverse Withdrawal’ button in the ‘Bank’ section. After the 24-hour period is over, the casino will start to process the request. This can take one or two more days. And remember that the site might verify your identity upon single or cumulative transactions of NZ$2000.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal_time|
|NZD5||No limits||NZD50||No limits||24-48 hours|
|NZD5||No limits||NZD50||NZD35000||24-48 hours|
|NZD5||No limits||NZD50||No limits||24-48 hours|
|NZD5||No limits||NZD50||NZD50000||5-8 days|
|N/A||N/A||NZD50||No limits||3-7 days|
You’re able to update or add additional payment details only by contacting customer support.
You should upload the KYC documents before requesting your first withdrawal to shorten the processing period.
Every player who joins JackpotCity Casino NZ will be automatically entered in their loyalty programme, comprising six levels: Bronze, Silver, Gold, Platinum, Diamond and Prive. These are upgraded by collecting loyalty points, which are earned every time you wager real funds. But remember that not all games will give you the same number of points. The table below shows some examples:
|Game||Amount wagered||Loyalty points|
|Sic Bo, Roulette||NZ$10||1|
|Video Poker and Baccarat||NZ$20||1|
|Blackjack, Craps, Jacks or Better||NZ$100||1|
How does it work?
Everyone starts from Bronze and earns 2500 points on the first deposit. Players may also exchange points for bonus credit. To earn NZ$5 bonus funds, you must accumulate 5000 points.
The more points you earn, the faster you advance to the next loyalty stage. Every level comes with unique features and benefits, such as daily specials and exclusive JackpotCity Casino bonus codes. However, you will drop a level if you don’t accumulate the required number of points to maintain your current status. But where can you see your loyalty status? Well, you just have to follow these steps:
- Click on your username;
- Select ‘Loyalty’
- Another tab will pop up where you can view your status, the designated benefits, as well as an FAQ section with further information about the programme.
In the same area, you will also see loyalty specials for each level. These are exclusive features that you can benefit from on selected games. For example, you will generate 50% more winnings at the ‘Gold’ stage. These specials usually have an end date and will change every month.
You will not receive any loyalty points by wagering bonus funds.
If you don’t redeem your points within 60 days of accumulation, they will expire.
- No phone available
- [email protected]
- Live chat:
- Yes, 24/7
For any issues or inquiries unanswered by our JackpotCity Casino review, Kiwi players should contact customer support via live chat. Unfortunately, phone support is not available, but live chat operators always offer prompt responses. The website also has an FAQ section that provides a few details on specific topics. However, this page is not very extensive.
For more serious matters, you should escalate a formal complaint. This must be emailed at comp[email protected] and should include the following:
- Your username
- Your first and last name
- A detailed explanation of what happened
- Any other important information, including evidence (if applicable).
When accessing the live chat, the operator may ask you to confirm your username and email.
Live chat operators are very quick to respond, but they may not always offer complete information. So, you might have to discuss with multiple operators to solve your query.
If you escalate a complaint more than 6 months after the event occurred, it will not be considered.
As we reached the end of our JackpotCity Casino review, we shall remind New Zealand punters that they can use a variety of responsible tools to prevent gambling addiction. For example, you have the following options:
- Deposit limits (daily, weekly, monthly);
- Session reminders;
- The possibility to permanently close your account.
Above all, you’re able to view your gaming history to keep track of your spending and of the time spent online. That will also help you use JackpotCity Casino bonus codes responsibly.
And suppose you need further information on this matter. In that case, you may contact customer support or even access one the links and references provided on the website. These will be available in the ‘Information’ section of the Responsible Gaming page, along with the other tools presented above.
JackpotCity Casino Review - Pros and Cons
- Large selection of live games;
- Plenty of JackpotCity Casino bonus codes;
- Paysafecard available for players in New Zealand;
- No monthly cashout limit.
- Slow KYC verification;
- No Android or IOS apps;
- No email address and phone number.