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Special bonuses, amazing selection of games, VIP program and 24/7 Live Chat: In this Twin casino review, we analysed all casino features, with pros and cons.
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our New Zealand customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
- The casino website has an overall well-structured interface, where players can find the information they need, with ease. It is also optimized for mobile usage. Unfortunately, players get automatically logged out after a while and, according to GTmetrix, the website has a low speed of 2.5s.
- Upon our expertise, we discovered that Twin casino doesn't provide POLi and MuchBetter as deposit options, which are highly requested among Kiwi players. With regards to the payout speed, the process may take longer than 72 hours.
- Twin offers over 2500 Slots, from providers like Microgaming, Big Time Gaming or Pragmatic Play. With over 70 games available in the Live Casino section, players can enjoy Roulette, Blackjack as well as Baccarat rooms. However, the classic Table game category does not include Blackjack.
- Regarding bonuses, this casino doesn't provide a great range of promotions. NZ players may receive the welcome package upon registration and depositing. Other than this bonus, there are daily jackpots that can be accessed. No deposit bonuses are rare and usually depend on the release of a new game.
- Twin offers a 24/7 support center. The only available contact methods are via Live Chat and e-mail. Unfortunately, the casino doesn't provide a phone number. Also, it has a special VIP support system.
- It is licensed by the Malta Gaming Authority.
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
|---|---|---|---|---|---|---|---|---|---|
| NZD10 | NZD10 | NZD200000 | +3 days | Baccarat, Jackpots, Live Casino, Progressive, Roulette, Slots, Table games, Video Poker | 2500 | 60 | Malta Gaming Authority | 100% up to NZD500 | No |
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Video Poker -
Slots -
Table games -
Roulette -
Progressive -
Live Casino -
Jackpots -
Baccarat
Twin Review Table of Contents
Twin casino promo codes
We gathered the best Twin casino promo codes to fit your gambling style! Come along with us and see which ones you like!
Read moreBonus packages and daily rewards
Here, we bring you the top bonuses for this casino!
Daily jackpots
At this online casino, NZ players can benefit from a special bonus: daily jackpots for their favourite pokie games.
The available jackpots are the Hourly Drops, Mega Drops and Super Drops.
To receive any of them, you have to get three jackpot symbols in the game. That will lead you to the jackpot wheel and, if you spin it, you will see which one you won.
Give them a try!
Welcome bonus
The welcome bonus is received upon registration. This one includes the first two deposits.
And, it consists of both free spins and money.
It is a Twin casino promo code created for new Kiwi players only!
Wagering contribution
When you start playing, you will notice that each game has its wagering contribution. We created a table for you to find them easily.
| Game type | Percentages |
|---|---|
| Slots | 100% |
| Classic Slots & Video Slots | 100% |
| Table games (slots and Live) | 10% |
| Poker games (slots and Live) | 0% |
Irregular play
Each and every player gameplay will be checked for irregular play before processing the withdrawals.
But what is irregular play may mean different things. Twin defines irregular play as any equal, zero, low bets or hedge betting.
Also, if you take advantage of a Twin casino promo code or resort to cheating or other violations, the casino has the right to withdraw you from the bonuses you take part in and, worst-case scenario, block your account.
Rewards Bonus
Twin present a special reward bonus for NZ players!
The algorithm is simple: you place a bet and you receive a certain amount of points. The more bets you make, the many points you get and progress to the next level.
Every level has a specific type of prize attached to it. As you advance, the casino will give you bigger and better prizes.
You can win free spins, super spins, mega spins or cash rewards.
Wagering requirements
As with any casino, Kiwi players must fulfil the wagering requirement before making any withdrawals.
All 100% Twin promo codes or lower must be wagered 30 times (the deposit value and the bonus value) in 30 days. If you want to benefit from a 101% bonus or higher, you must wager the bonus and the deposit amount 45 times in 30 days.
Also, the winnings from free slot rounds must be wagered 40 times.
Tips
No deposit bonuses mainly consist of free spins and bonuses. Kiwi players can enjoy this type of bonus several times within a year, depending on the casino availability.
Be aware
- Kiwi players must use all your free spins before they make a withdrawal. Otherwise, the winnings and the free spins will be suspended.
- Usually, bonuses have expiration dates attached to them. For example, the welcome bonus must be used in 30 days from the activation date. Make sure you don’t miss it!
Disclaimer:
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Twin Casino Overview
- Company name:
- Oring Ltd.
- Registration number:
- C 52216
- Website:
- twin.com
- Online since:
- 2017
- Address:
- 30 Princess Elizabeth, Ta'Xbiex, XBX1104, Malta
- Malta Gaming Authority:
- MGA/B2C/197/2011
With six years since it made its debut on the gambling scene, Twin continuously strives to bring more and more entertainment to passionate Kiwi players and mentains its position in the top online casinos in NZ rooster.
In this Twin casino review, we shall give you a tour of the casino and dive into the unique offers, the game selection, how to open an account, whether or not you can access it from mobile, responsible gambling tools or the VIP program.
They pride themselves with a grandiose selection of pokies, fit for every taste and style. Moreover, it is regulated by the Malta Gaming Authority and eCogra, so it provides safety and security.
We have tested and verified all these features before presenting our Twin casino review to you!
And the casino team prepares special daily bonuses as well as welcome Twin casino promo codes.
Registration process
Ready to start playing and receive fabulous Twin casino promo codes? Before that, you must first open an account. Let’s see how!
How to create an account
The registration process at Twin is quite easy and it takes about 4 minutes. Take into account that this is a three-step process.
In order to open an account, Kiwi players must supply the following information:
- Full name;
- Address;
- E-mail address;
- Telephone number.
These details will be kept in their database and should any of the original information changes, the casino must be informed in due time.
If you want to be updated on Twin casino promo codes and other promotional materials, you can opt to receive them via e-mail or SMS.
Also, should you want to close your account, you can send a request to the support team via e-mail.
Twin KYC procedure
Most NZ casinos are known to request a KYC check upon registering or later, at depositing or withdrawal.
And Twin online makes no exception so let’s see what documents you need!
In order to complete the KYC procedure, the team will ask you to send valid copies of the following documents: colour copy of an identification method (ID or passport), proof of current address (utility bill or bank account statement) and others.
The KYC check could take up to three days, as we’ve experienced through our thorough Twin casino review.
Another form to verify your personal details is through the telephone. So, take into consideration that you may receive phone calls that will be recorded and kept in the database.
Important
- Before acknowledging your account, Twin will send you a verification code to your phone. Make sure you don’t miss it!
- A KYC check will be conducted when you deposit NZ$ 2000 in total, but you may expect to undergo this procedure before that amount is reached.
Be aware
- If you breach the Terms & Conditions, your account will be closed instantly and any amount you have in your account will be subjected to fees.
- Should your documents not comply with the casino requirements, or you omit to deliver them in 30 days, your account could be terminated.
User experience
Be it mobile device or PC, we have conducted an extensive analysis on whether they are user-friendly for the NZ player and if there are differences among them.
| Device | Internet | Browser |
|---|---|---|
| DELL XPS 9700 | WIFI | Google Chrome |
| iPhone 12 Pro | 4G | Safari |
| Samsung Galaxy Tab S7+ | WIFI | Microsoft Edge |
Desktop
In this Twin casino review, we shall see how fast the website speed is, if key sections like bonuses are easy to find or how the interface looks.
It has an easy-to-use website, having each category structured with interlinks and details so that you don’t miss any information.
The interface colour scheme is pretty simple and not tiring to the eyes. As for the buttons, you have a search bar in the top left corner where you can look for your desired game and even get recommendations based on what you have previously played.
Unfortunately, you get logged out of your account after a while. This is done to avoid spending too much time playing.
Mobile
Now that we have seen how the Desktop version works, let’s go through the mobile one!
First of all, once you open the Twin site on your phone, you get a bar menu where you can access your profile, make a deposit, browse through games or return to the Homepage. And, Kiwi players can even receive notifications with the latest Twin promo codes.
You also have the side menu security policy, about us, payment options, VIP etc, which are also found in the Desktop browser.
Another advantage is that the banner resolution and size of the main Twin casino promo codes are modified so that they fit perfectly into the mobile version.
Tips
Before you begin playing, you must be acquainted with the game rules as well as terms and conditions and other policies. Scroll down to the bottom of the Homepage and you will easily find them in the footer.
Be aware
Some of the links in the Welcome Section may not work.
Games
Now that you got accustomed to the interface and have learnt to open an account, it’s time to begin playing your favourite games!
Here, each game is verified and certified by eCOGRA.
See which are the available options for Kiwi players and how Twin Casino stays ahead of its online pokies sites competitors.
Slots
With over 2500 slots, Twin gives the full gambling experience. Top free online slots, as well as real money pokies, await you to try your luck.
Some of the hottest pokies include Aztec Twist, Merlin and the Philosopher’s Stone or Starburst and the most popular providers, among others, are Microgaming, Quickspin or Big Time Gaming.
Real Money Slots
Are you ready to spin some pokies?
The casino puts at your disposal three types of slots depending on the bet: low, medium and high variance.
The principle is simple: the higher you bet, the more money you can make, but also, the more you can lose.
Jackpots
There are some big wins in store for Kiwi players! Here, you get to enjoy either progressive or regular slot jackpots.
The difference is that progressive jackpots require a greater amount of money than the regular ones, but the prizes are also higher in value.
If you want to give progressive slots a try, play Mega Moolah, Gunslinger Reloaded or Holmes and the Stolen Stones.
Also, some of the most popular traditional slots are Sherlock and Moriarty WowPot, My Lucky Number or Forest Fortune.
Table games
It is known that table games are one of the most popular gambling options in New Zealand. And Twin is here to bring them to you!
Here, you can enjoy some Roulette games, like American Roulette, First Person Lightning Roulette or Maxi Roulette. Besides these, Kiwi players can also enjoy Baccarat, Poker or Solitaire.
Live Roulette
The Live Casino brings the land-based casino experience right into your home! Exactly, even Roulette games!
You can try the Double Ball Roulette or the Hippodrome Casino Roulette from the Live Roulette section.
Live Baccarat
If you are in for some card games, then our Twin casino review brings you the hottest ones on the NZ market!
Play your aces at the Baccarat Squeeze, Baccarat A or Speed Baccarat.
Live Blackjack
And, finally, join the Blackjack Party or test your skills in the Blackjack Lobby!
One of the unique features is the dedicated VIP Live Games section, where Kiwi players are invited to play VIP Roulette or Blackjack.
Tips
- Some games can be played in demo mode. The only requirement is to open an account.
- Another advantage is that NZ players can access all casino games as well as the game providers from the Homepage. And, if you have a particularly favourite provider or you want to play the newest and hottest games on the market, you have the option to filter them depending on your wishes.
Recommendation
Check out the Twin casino promo codes! You may find particular bonuses that apply to your favourite games!
Be aware
Unfortunately, there is no Blackjack game available in the table games section, but you can find some in the Live Casino.
Game providers
1X2 Gaming
Big Time Gaming
Booming Games
ELK Studios
Evolution Gaming
Gamomat
Golden Hero
Green Jade
Hacksaw Gaming
High 5 Games
Inspired Gaming Group
Iron Dog
iSoftBet
Kalamba
Microgaming
NetEnt
Nolimit City
Oryx Gaming
PG Soft
Play'n Go
Playson
Pragmatic Play
Push Gaming
Quickspin
Red Tiger Gaming
Relax Gaming
Skywind Group
Swintt
Thunderkick
Yggdrasil Gaming
Twin vs. Market Standards
| Min. deposit Industry standard: NZ$10 | NZD10 |
|---|---|
| Min. withdrawal Industry standard: NZ$10 | NZD10 |
| Max. cashout Industry standard: NZ$5,000 | NZD200000 |
| Payout Time Industry standard: 2 days | +3 days |
| Register time Industry standard: 2 Mins | 4 mins |
| KYC Time Industry standard: 2 days | 3 days |
| Slot games Industry standard: 500 | 2500 |
| Bonus Industry standard: 100% up to NZ$200 | 100% up to NZD500 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
NZD10 | NZD10 | NZD200000 | +3 days | 4 mins | 3 days | 2500 | 100% up to NZD 500 |
|
|
NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1 day | 2000 | 200% up to NZD 50 |
|
|
NZD5 | NZD50 | NZD1000000 | +3 days | 3 mins | 3 days | 450 | 100% up to NZD 250 |
|
|
NZD10 | NZD1 | NZD1000000 | 1 day | 3 mins | 1-2 days | 2500 | - |
|
|
NZD20 | NZD20 | NZD10000 | 3 days | 3 mins | 3 days | 1500 | 100% up to NZD 1200 |
|
|
NZD5 | NZD50 | NZD1000000 | +3 days | 4 mins | 2 days | 400 | - |
|
|
NZD10 | NZD50 | NZD1000000 | 3 days | 2 mins | +3 days | 500 | 100% up to NZD 400 |
|
|
NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1-2 days | 800 | 100% up to NZD 500 |
One of the biggest advantages of this casino is that it provides a wide range of payment options. But first, let’s see how to deposit!
Once you log into your account, click the “plus” button from the top right corner and, there, you will find all the payment methods available for NZ players.
Take into account that the minimum deposit required is NZ$10, while the minimum withdrawal amount is NZ$10.
The casino entails the following fees upon withdrawal:
- For up to NZ$100 withdrawal amount, you get charged NZ$1;
- For over NZ$100 withdrawal amount, there is a 1% fee, at most NZ$10.
Since payouts require KYC checks, the total processing time might exceed three days.
Important
- If you want to withdraw without wagering a sum equal to or higher than the one deposited, then it will be subjected to a 5% fee of the transactional amount.
- In case of insolvency, the casino is required to pay back all your account funds.
Recommendation
When you choose a NZ Twin promo code, make sure that your initial deposit method is available for that particular bonus. There are some cases when certain payment methods could be excluded for a bonus.
Be aware
In order to make a withdrawal, Kiwi players have to use the same method as the one for depositing.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal_time |
|---|---|---|---|---|---|
|
NZD14 | NZD5275 | N/A | N/A | N/A |
|
NZD10 | NZD5000 | NZD10 | NZD5000 | Instant |
|
NZD14 | NZD5275 | N/A | N/A | N/A |
|
NZD14 | NZD5275 | N/A | N/A | N/A |
|
NZD10 | NZD5000 | N/A | N/A | N/A |
|
NZD10 | NZD5000 | NZD10 | NZD5000 | Instant |
|
NZD10 | NZD800 | N/A | N/A | N/A |
|
NZD14 | NZD5275 | N/A | N/A | N/A |
|
NZD10 | NZD5000 | NZD10 | NZD5000 | Instant |
|
NZD10 | NZD5000 | NZD10 | NZD5000 | 2-5 banking days |
|
NZD10 | NZD5000 | NZD10 | NZD5000 | 2-5 banking days |
|
N/A | N/A | NZD100 | NZD5000 | 2-5 banking days |
|
N/A | N/A | NZD13 | NZD12852 | Instant |
VIP
The VIP program enchants Kiwi players with exclusive bonuses, faster payouts and many others.
See them all down in the Twin promo code table!
Bronze:
- Loyalty Benefit Promotions;
- Loyalty Team Access;
- Participate in Loyalty Races.
Gold:
- Extra the advantages from Bronze;
- Faster payouts and Cashback as bonus money;
- VIP Shop available.
Platinum:
- Extra the advantages from Gold;
- Benefit from VIP Promotions and access to the VIP Team;
- Personalised Cashback as cash.
Diamond
- Extra the advantages from Platinum;
- Access to the Account Manager and invitations to Events;
- Higher Cashback as cash.
Depending on your activity, the casino reserves the right to offer you or change the VIP status.
One of the most amazing features of this program is the VIP Gift Shop. The online casino may opt to give you a free dinner, concert tickets, various gadgets or travel vouchers.
Recommendation
If you want to know more about the benefits of this program, you can contact them through a dedicated e-mail at [email protected].
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- Yes, 24/7. Replies in under a minute.
Have you stumbled upon a problem that you can’t quite figure out? Or maybe you have a question? Either way, the 24/7 Live Chat team will help you!
In this Twin casino review, we shall present to you the possible contact methods offered by the casino and some special features.
Kiwi players have two methods to contact the casino:
- 24/7 Live Chat with a response time of 20-30 seconds. You have to fill in your e-mail address as well as your name;
- Via the form on the Website or e-mail at [email protected]. If you choose the form, you must write down your e-mail, name, subject and message.
Another way to get access to extensive information is through the FAQ section. This unique feature offers you details about Twin casino promo codes, payments, licensing, technical aspects, account, or customer support. The purpose of this section is to act as a guide for Kiwi players who want to start playing.
Important
When you enter the Loyalty Program, Twin assigns Kiwi players a dedicated Loyalty Team to sort out their questions.
Recommendation
- If you encounter any issues when you try to make a deposit, ask Live Chat for help. They will give you more details about the available payment methods, withdrawal processing time, current Twin casino promo codes and others;
- Should you have any complaints, write an e-mail to the support team and you will get an answer in a maximum of seven working days.
Responsible gambling
Twin values responsible gambling and puts at your disposal a number of tools to prevent gambling addiction.
These tools are categorised according to time, deposits, and losses criteria. Let’s dive into each of them:
- The Deposit Limit allows you to deposit only a certain amount within a period of 24 hours, one week or, at most, one month. The same applies to the Wagering Limit;
- The Net Loss Limit controls the amount you lose within a timeframe;
- The Session Limit manages the time you play at Twin casino. Once the time is up, you get automatically logged out of your account;
- Take a Break implies that you decided to spend some time away from the casino, be it for one day, three days, one week or one month;
- The Reality Check keeps you afloat and warns you about your gambling.
From the information we have gathered from our NZ Twin casino review, we can confirm that these methods are available and they work.
Moreover, there is a short self-assessment test on the Responsible Gambling page which Kiwi players can take to see if they present any signs of gambling addiction.
Recommendation
If you are not sure what the symptoms of gambling addiction are, we recommend you check the self-assessment test from the Responsible Gambling page. There, you will find “yes” and “no” questions that can help you determine where you stand.
Twin Review - Pros and Cons
- The Live Chat is available 27/4 and very fast responsive;
- It offers an extensive collection of games from different providers;
- It has a substantial VIP program, as part of the Twin casino promo code perks;
- The registration process is easy;
- It provides many payment options.
- Not many Twin casino promo codes;
- The table game selection is quite small;
- Some links from the Homepage do not work.
How we review
| Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|
| Ioana Constantinescu | 4.1 / 5 | 7 Hours | 53 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Sep 2023 |
Twin Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!