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Casino Jefe Review
 Legit & Fairness9.2/10 |
 Payment Methods8.6/10 |
 Product Rating10.0/10 |
 Customer Support7.4/10 |
 Reputation 7.0/10 |
Overview
| Min deposit | $20 |
| Payout time | +3 days |
| Slot games | 500 |
| Live games | 200 |
Legit and fairness
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 8 Options |
Even though gaming could be considered a leisure activity, we must always remember to gamble responsibly.
Our team gathered all the responsible gambling tools put at your disposal by this NZ online casino and analysed them in this Casino Jefe review.
Therefore, Kiwi players can benefit from a good number of tools. They can set limits themselves in their account or contact the support team for help.
You’ve got four options.
- Deposit limits: this means that you have a set amount in your account and cannot add more to it for a specific period;
- Time limits: you may set an amount of hours to spend on the Website. Once the time is up, you will be logged out of your session and will have access only the following day;
- Self-exclusion: the casino offers you the possibility to restrict your access to your account for a set period of time. This can range from several weeks to months;
- Loss limits: this tool helps you keep on track with your budget. It manages the amount you spend so that you don’t lose money that you don’t own.
Besides these possibilities, there are alternative to check if you are predisposed to gambling addiction.
You can take the self-assessment test from the responsible gaming page. There, you will find a series of symptoms that are specific to compulsive gambling.
This casino also brings you some useful organizations that deal with problem and even underage gambling.
Deposits & Withdrawals Methods
| Payment | Min deposit | Max withdrawal |
|---|---|---|
| €25 | €2000 |
| €20 | €10000 |
| €20 | N/A |
| €25 | €1999 |
| €25 | N/A |
| €25 | €10000 |
| €25 | €2000 |
| Min deposit | $20 |
| Min. Withdrawal | $30 |
| Payout time | +3 days |
When it comes to payment and withdrawal methods, there are plenty of possibilities at this NZ online casino.
If you want to benefit from Casino Jefe bonuses, you get some of the most popular payment options in New Zealand. Among them, there are Visa, Mastercard, Skrill Moneybookers or Neteller. The payments are processed instantly, and the minimum deposit amount is usually €20.
On the opposite end, withdrawals may take some time, even up to 5 days.
If you withdraw more than €20000, you will receive the money divided into 10 instalments within 10 months. You must wager your first deposit amount, otherwise you will be charged a 5% fee of the payout.
If you are not sure about paying online, you can rest assured. This casino provides secure and reliable transactions through the latest Secure Socket Layer encryption technology.
Some payment and withdrawal methods are subjected to fees. We advise you to check the ‘how to deposit’ page before making a payment or withdrawal.
Sometimes, there might be some glitches on the deposit page. We advise you to refresh the page if you cannot access the deposit methods or amounts.
Customer support
Live Chat No |
Live Chat 24/7 No |
Response Time Failed to respond |
Helpful Chat Misleading |
FAQ Extensive |
Email |
English website
English customer support
Further on in our Casino Jefe review, we shall tackle the customer support options available to Kiwi players.
First, the most convenient and fast option to contact the support team is via Live Chat. You can ask about Casino Jefe bonuses, registration process, games, etc. Unfortunately, the team is not available every day, seven days a week, it rather has a fixed schedule.
There are instances when they give answers right to the point and other when the answers may not be very accurate. There are cases when they may ask you some additional details about the issue in question, but they will come up with a solution. And they respond quickly, with an average of 2-3 minutes waiting time.
There is another way of contacting it and that is via e-mail. This method takes a longer time, indeed. But, if you want to give a recommendation for a better functioning of the casino or make a complaint, you can easily send them an e-mail.
15-minute support
Casino Jefe offers gambling afficionados a special customer support service, besides the standard one.
Basically, if you need a helping hand and contact the Live Chat or write an e-mail, the team guarantees to solve the issue within 15 minutes. The clock starts counting the second they receive the e-mail or the Live Chat message.
If they cannot fit into that 15-minute timeline, you will receive €10 real money in your account. What you need to take into consideration is that this option is available for Kiwi players that have reached Jefe level 4 or higher.
Product rating
Game providers 19 |
Slot games 500 |
Live games 200 |
Game types
Game providers
We have come to the moment in our Casino Jefe review when we talk about games. And there are plenty of them for the Kiwi players to enjoy!
Let’s see the primary sections!
Slots
It is well known that Pokies are a statement game on the New Zealand gambling market.
Here are some of the hottest games out there, gathered by the CasinoAlpha team especially for you:
| Game | Reels | Paylines | RTP |
|---|---|---|---|
| Fate of Fortune | 5 | 81 | 95.0% |
| Scarab Kingdom | 5 | 30 | 94.11% |
| Neon Links | 5 | 20 | 93.1% |
Jackpots
When it comes to Jackpots, you can try out: Eagle Riches, Win Escalator, Flaming Fox or Zeus Lightning Power Reels. Always pay attention to the minimum and maximum bets!
With Live Casino, you can travel to a real-life casino without leaving your home. Here, you can test your skills at some exquisite and fun games.
Live Roulette
Roulette is one of the most popular games among gambling afficionados. And this NZ online casino made sure to have plenty of options!
So, these are some of the most searched for options among Kiwi players.
| Game | Provider | RTP |
|---|---|---|
| Lightning Roulette | Evolution Gaming | 97.30% |
| French Roulette Gold | Evolution Gaming | 97.30% |
| Double Ball Roulette | Evolution Gaming | 97.30% |
Each room is conducted by professional dealers and you can find out the rules by accessing the ‘?’ button on the right hand side of the page.
Live Blackjack
If you want to get your A-game at Blackjack, we recommend you try out: Power Blackjack, Blackjack Live or Infinite Blackjack.
Some rooms may have a limited amount of seats. Make sure to check before you enter one. Moreover, there are special rooms dedicated to VIP members.
If you are a newbie at casino games and you have just started to learn how to play, we recommend you start with Slots rather than Live Casino games. There is a lower risk of losing a great amount of money.
After 60 minutes have passed, a pop-up will ask you if you want to continue your session or log out. Make sure to respond, otherwise you will be automatically logged off, even in the midst of a game. This feature helps people check with reality and ensure their funds are sufficient. This feature made us put Casino Jefe at the top of the Blackjack casinos.
Usability
Curious to see what this NZ online casino has to offer? This Casino Jefe review brings you the full user experience.
As with any other casino, we also put this one to several tests. These are the devices we have used:
| Device | Internet | Browser |
|---|---|---|
| ASUS X515EA-BR029 | WIFI | Google Chrome |
| SAMSUNG Galaxy A12 | 4G | Microsoft Edge |
| SAMSUNG Galaxy Tab A7 | WIFI | Google Chrome |
Let’s see the Desktop and Mobile version!
Desktop
The Desktop interface has a clean aspect, with colours that complements each other.
Kiwi players can access any game type from the tabs at the top of the page. There is also a search bar where you can look for your favourite game, but also some provider suggestions.
The slide menu is the place where you will find a brief description of Jefe Levels and how to achieve them, your messages, levels, bounties, Jefe Wheel, the withdraw option, transaction history, your profile details, and the log out option.
The sections as well as the games take few time to load and the Website itself has a speed index of 1.6 seconds, according to GTmetrix.
Everything there is to know about Terms and Conditions, privacy Policy, Casino Jefe bonuses or responsible gambling tools you can find at the bottom of the homepage.
Mobile
The mobile version is similar to the Desktop one, yet, at a careful analysis, we have discovered some discrepancies.
The advantage is that the homepage is well-structured with 1 to maximum 2 games per row and the main Casino Jefe bonuses, at the top.
The downside, however, is that the slide menu completely disappears as well as the Live Chat box. Kiwi players still have the balance and the deposit option at the top of the page, but they cannot get into contact with the support team or access any menu at all.
Even if you choose New Zealand as the country of residence, take into account that all values are expressed in Euros.
Remember that our specialized team created in-depth analysis for more casinos, including dedicated pages for the best mobile casinos.
Reputation
Licenses MGA |
Online since 2015 |
Third party reviews Absent |
Gambling Products 0 |
Licenses
| MGA - MGA/B2C/522/2018 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Casino Jefe has opened its virtual doors on the New Zealand gambling market in 2015.
With a wide range of games and top-notch secure payment systems, it guarantees to give Kiwi players a fun and reliable experience. It is licensed by the Malta Gaming Authority which ensures safe play. It provides reliable responsible gambling tools which will help you stay away from any attempt of compulsive play.
Also, the thorough KYC check impedes money laundering, underage gambling and even identity theft.
As stated before, it offers a substantial Welcome Bonus to start you adventure.
In this Casino Jefe review, our team of professionals has gathered all the information you need to know to enjoy your gameplay. You will get informed on the different types of games available here, responsible gambling tools, an unbiased and fair user experience, the registration process from start to finish or the payment methods put at your disposal.
Verdict
Pros
- The website has a very good loading speed;
- There is a special 15-minute customer support option;
- By playing Slot games you can advance in the Jefe Bounty program;
- The casino offers many responsible gambling tools to help prevent gambling addiction.
Cons
- The mobile version loses the menu tab;
- The casino does not have many Casino Jefe bonuses.
Casino Jefe Compared
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 500 | 200 | 2015 | $20 | +3 days | No | |
 | 2000 | 200 | 2021 | $15 | 1-2 days | 24/7 | |
 | 4500 | 710 | 2023 | $30 | $43500 | 3 days | 24/7 |
 | 1500 | 80 | 2001 | $5 | +3 days | 24/7 | |
 | 3421 | 250 | 2019 | $5 | $7500 | 3 days | Not 24/7 |
 | 800 | 230 | 2017 | $20 | 1-2 days | No |
Casino Jefe Alternatives
Captain Spins Casino
Pros
- A very affordable minimum deposit of $5
- Popular deposit and withdrawal methods, like Visa, Skrill, and Neteller
- Over 3600 pokies and 270 live dealer games
- No fees on deposits and withdrawals
- VIP program featuring comp points
- 24/7 customer care assistance
Cons
- The monthly maximum cashout of $20000 could be higher
- Withdrawals are processed within 48 hours
- No mobile app available for iOS users
Verdict
Based on our in-depth review, we consider Captain Spins as one of the best online casinos in NZ because the platform is suitable for all online gamblers, given that it features a vast collection of over 3600 pokies and 270 live dealer games. Although the operator takes 48 hours to process withdrawals, the site accepts Visa, Mastercard, Skrill, Neteller, and Paysafecard payments, which are popular choices among New Zealand players. If you own an Android device, you also benefit from an exclusive mobile app for a better optimized gaming experience.
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Casilando Casino
Pros
- Trustworthy accreditation from three renowned licensors.
- Extensive pokies and table games catalogue.
- Earnest and pleasing design and platform implementation.
- It provides a downloadable desktop app.
- A generous maximum weekly pay-out limit.
- The 24/7 Live Chat facility.
Cons
- High minimum deposit
- No VIP system
Verdict
Casilando Casino NZ is probably one of the best online casinos in CasinoAlpha's database, with a strong level of trust powered by three of the most important regulatory bodies: MGA, Swedish Gaming Authority, and UK Gambling Commission. With all being said, you will have a safe environment to explore over 3600 pokies powered by well-known providers like NetEnt. However, the only thing that can be improved is the $20 minimum deposit because it's above the NZ industry average.
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Jackpot Frenzy Casino
Pros
- It's rare for a top online casino to host 8000+ video slots
- One-day cashout feature
- 270+ live dealer casino games
- 24/5 live customer support
Cons
- Curacao Licensed casino
- Few accepted currencies
Verdict
You must know that Jackpot Frenzy Casino is a top tier casino choice for many pokies. Indeed, you will find over 8,000 slots, which is a rarity because most online casinos host between 300 and 6,000. Furthermore, if slots aren't your first choice because you're a classic gambler type, the 280+ live sessions of blackjack, roulette, game shows, and baccarat can be your next stop. We have tested some live sessions and can say they're top-notch regarding the HD streaming services.
Casino Jefe Ranked by Categories
| Category | Trending |
|---|
How we test Casino Jefe
Our main goal is to offer you authentic reviews of Casino Jefe. We test everything thoroughly before writing our reviews. Our detailed evaluation process ensures that payment options are completely safe and accesible. We include testing different slots and live games in our review to assess their fairness and quality. This careful testing allows us to give reviews you can really trust. This careful testing allows us to give reviews you can really trust.
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha rating | 8.4 / 10 |
| Test Duration | 9 Hours |
| Review Duration | 30 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
| Updated Date | Jul 2024 |
