Wheelz Casino Review & Bonus codes

Registration process

Before accessing the platform’s services, you shall create a user account. Here’s how to do it:

1. Click our promotional button;
2. Press ‘Register’;
3. Enter your email and choose a password;
4. Complete the necessary details;
5. Hit ‘Register’.

The type of information required during this process includes your full name, date of birth, gender, home address and phone number. Remember that you must also enter a pin code received by SMS or email to complete the registration procedure. Without this step, the account cannot be created. So, make sure you provide accurate contact information.

After creating an account, you’ll be able to deposit funds, claim Wheelz offers and play games.

KYC checks

Wheelz NZ needs to verify the age and identity of its members. This procedure aims to prevent fraudulent activities like underage gambling and identity theft. Hence, you’ll have to provide documents like:

• Proof of ID: passport, national ID card;
• Proof of address: utility bill, bank statement;
• Proof of payment: copy of a card used to deposit or other relevant evidence.

Additional verification checks shall be carried out for any payout exceeding NZ$1000 or for cumulative withdrawals of NZ$2000. Keep in mind that you cannot send the KYC documents until the casino asks for them. When they are necessary, you should receive an email notification. After that, the upload section will appear in your account. Until then, you won’t be able to see it.

User experience

To provide an accurate and reliable Wheelz casino review, we tested the website on multiple interfaces. As core elements, we analysed the loading speed, layout, design, performance indicators and the overall appearance of the site. This is what we used:

Desktop

At first glance, the desktop interface has a modern web design and a pleasant appearance focusing on dark tones. The platform is well-organised and very easy to use. All the account features and settings are effortless to find, being located in a separate menu on the left side of the page.

The loading speed is quite fast, yet the games may load a bit slower due to the high-performance graphics. However, the game section displays the icons instantly even when scrolling down for a while. Other than that, we didn’t notice any elements that might disturb the gameplay, such as major lags or glitches.

Mobile

When it comes to mobile display, the interface has a layout and design similar to the desktop version. The only difference is that the games are organised in two columns, and the menu containing the account features is placed on a bottom toolbar. This makes everything easy to navigate on a smaller screen.

All the available games, Wheelz promotions and other settings are available on the mobile feature. The casino doesn’t dispose of an iOS or Android app.

Loyalty

Loyal users may join the casino’s exclusive programme. To become a loyal member, you must fulfil certain criteria. However, the team will monitor your gameplay activity, and if you are eligible to join the club, you’ll receive an invitation.

The programme offers exclusive features, such as weekly cashback, a personal account manager and additional Wheelz promotions. All incentives provided by the loyalty scheme are free of wagering requirements. Moreover, account managers can be contacted via email, phone and even WhatsApp.

Responsible gambling

In line with responsible gambling regulations, the platform puts several prevention tools at their customers’ disposal. We shall mention the following in our Wheelz casino review:

• Deposit, losses and wagering limits
• Session limits
• Reality check
• Autoplay limits
• Take a break
• Self-exclusion
• Account closure

Most of these can be activated from the ‘My Account’ section. Yet, some of them need to be activated by contacting the support team. Moreover, you will find further advice and references to problem gambling organisations on the ‘Responsible Gaming’ page.

Self-exclusion

By using this option, you will restrict yourself from gambling at Wheelz NZ for a certain period of time. Remember that you won’t be able to access your account until the chosen period expires.

The minimum self-exclusion period is six months, but you can also opt for permanent exclusion. The option shall be activated by contacting customer support.