William Hill Casino logo

William Hill Casino Review & Bonus codes

Casino Rating:

Our William Hill Casino review goes through the most crucial aspects for this pokie site, including payment options, self-exclusion, customer support and more!

William Hill Casino logo
Although the website has a pleasant layout, it takes a long time for the pages to load. The information is hard to find, occasionally opening new tabs for the specific pages you are looking for.
Deposits & Withdrawals
The operator has multiple payment methods, including credit cards, cash vouchers and e-wallets. Also, it has a fast withdrawal processing, taking only 24 hours.
The game categories on the website include many well-known game developers such as Microgaming, Evolution and Pragmatic play. You can find more than 3720 slot games and numerous live dealer sessions. However, the table games section lacks Baccarat games.
Regarding promotions, the website offers different types of welcome bonuses and free spins. Apart from that, New Zealand players will find daily rewards and seasonal offers.
Customer Support
If you face any problems on the platform, the only way to contact the customer support service is through the 24/7 live chat support. The developer lacks a telephone number and an email address.
  • The website holds a license from Malta Gaming Authority.
  • The UK Gambling Commission also licenses the provider.
  • Apart from that, the website is regulated by the Gibraltar Gambling Commissioner.
Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
NZD10 NZD10 NZD1000000 1 day Baccarat, Bingo, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Sports betting, Table games, Video Poker 3720 124 Gibraltar Regulatory Authority, Malta Gaming Authority, UK Gambling Commission 100% up to NZD300 No
  • Slots Slots
  • Sic Bo Sic Bo
  • Slingo Slingo
  • Roulette Roulette
  • Scratch cards Scratch cards
  • Bingo Bingo
  • Progressive Progressive
  • Live Casino Live Casino
  • Live Roulette Live Roulette
  • Live Baccarat Live Baccarat
  • Live Blackjack Live Blackjack
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Table games Table games
  • Poker Poker
  • Video Poker Video Poker
  • Baccarat Baccarat
Deposit options Min deposit Accepted currency Payout options
Diners Club Card, ecoPayz, Fast Bank Transfer, MasterCard, Neteller, PaysafecardRead more NZD10 AUD, CAD, CHF, DKK, EUR, GBP, HKD, JPY, SGD, USD Bank Transfer, Diners Club Card, Maestro, Neteller, Postepay, Skrill 1-TapRead more

William Hill Casino Review Table of Contents

William Hill Casino Promo Codes

After becoming a member, you may explore several William Hill Casino promo codes. You may either claim a no deposit offer, a deposit bonus or even both. But remember that these come with specific terms and conditions.

Read more


We found that for most promotions, you are required to wager the amount between 35 – 50 times if not stated otherwise. Keep in mind that the wagering requirements may differ from one promotion to another based on:

  • The initial bonus amount
  • The wagering requirement mentioned in the conditions of the promotion

Bonus rules

As discovered while doing our research, William Hill Casino promo codes can be claimed only once per player. You can withdraw at any time unless you fail to meet the legal obligations of the provider, a case in which your accounts will be blocked until the commitments are met.

If you have been previously banned from the website, you cannot participate in promotions. Also, your winnings may be withheld if your payment provider cancels or denies any payment.


The operators can change the terms and conditions of the William Hill Casino promo codes at any time, with or without giving players any notice beforehand.

Irregular play

  • Applying minimal risk wagering patterns
  • Sharing William Hill Casino promo codes with other players
  • Participating in promotions that are not available in your country
  • Colluding with other players
Read less
William Hill Casino

William Hill Casino


100% UP TO $300 BONUS


The offer:

After you open an account on William Hill Casino, you may receive a first deposit of 100% up to $300 bonus.

How to claim:

  1. Opt-in for the promotion
  2. Deposit a minimum of NZ$10
  3. Wager and redeem

Bonus rules:

  • The bonus requires players to opt-in to claim it
  • The offer needs to be wagered 35 times
  • You need to deposit more than NZ$10
  • The bonus is valid only for seven days after you claimed it.

You can find more information about this bonus in the Terms & Conditions.

Diners Club Card ecoPayz Fast Bank Transfer MasterCard Neteller Paysafecard

William Hill Casino Free Spins on Sign Up

William Hill Casino

William Hill Casino




What you get:

After you register on William Hill Casino you can receive a no deposit bonus of up to $10.

Claiming the offer:

  1. Register on the site
  2. Access the promotional page and opt-in
  3. Start playing

Bonus Rules:

  • The offer is available only for 7 days after claiming it
  • The bonus is available only on William Hill Gold
  • You must wager the bonus cash 50 times.

We suggest seeking the Terms & Conditions of this offer for more information.

Diners Club Card ecoPayz Fast Bank Transfer MasterCard Neteller Paysafecard


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One aspect contributing to an extraordinary experience is how the platform looks and operates. For this review, our expert tested the platform on various devices to be able to give information that will help you browse the website more easily.

Device Internet Browser
Asus ZenBook Pro 14 Duo OLED WiFi Microsoft Edge
iPhone 13 Pro 5G Safari
Galaxy Tab S8+ WiFi Google Chrome


Regarding the online casino‘s performance, we used GTmetrix to make the analysis as thorough as possible. The generated metrics showed that the platform has a longer loading speed for most features than the acceptable average. For example, the time to interact, the speed index and the time in which the elements appear take longer than recommended.

These aspects may cause an unpleasant experience for most users. Still, if you are willing to wait, you will find many features available. Browsing the site to find more information was a bit difficult. By clicking on any button in the site’s footer, you will be redirected to a new window where information about all the categories can be found.

As for the graphics, it is not the best nor the most tiresome website we encountered. The colour palette is predominantly white, with orange or dark blue accents. The layout is simple but effective when browsing the website. You will find all the available game categories on the left side of the page.

William Hill Casino Mobile Site

The website is also available on mobile devices. After an in-depth analysis, we can say that the mobile version was quite similar to the desktop one.

Note that even if the operator optimized the layout to fit the smaller screen, the loading speed takes just as much time. The information is just as hard to find on the mobile version as it is on the desktop one. Other than that, all the features, including the William Hill Casino promo codes, are available.

Registration Process

The registration process is simple and does not consume too much of your time. It consists of two stages.

First, you must introduce personal data like your full name, date of birth, phone number and address. Next, you will be required to set a username, a password and the preferred currency.

During the registration process, you will also be required to set a security question to which only you know the answer. After creating an account, you can choose a deposit limit, set daily, weekly or monthly.

KYC checks

As the platform considers the safety and security of its players very important, you will be required to send a set of KYC documents.

You can add your documents to your account’s designated Secure Document Uploader. Keep in mind you won’t be able to make a withdrawal before uploading these documents.

The documents required by the website include a copy of your:

  • Certified ID
  • Proof of address
  • Passport
  • Bank statement

You may be required to take a photo of you holding these documents so the operator can verify your identity. You may also be asked to provide a notarized copy of some of your documents. The verification process will be necessary before you make your first deposit and bet.

The operator accepts eight payment methods, including cards, prepaid cards, cash vouchers, e-wallets and online banking.

How to deposit?

  1. First, go to your Account and click the Deposit button
  2. Next, you will need to click on Add Method
  3. Choose a method and add your details
  4. Enter the minimum deposit, then click on Deposit

You are allowed to have a maximum of three deposit methods in your Account. To safely remove one, ensure you have a zero balance and are not logged in any game session.


When withdrawing, you must consider that the platform does not permit withdrawals through specific payment methods.

You can withdraw at any time as long as you have fulfilled the verification process and did not break any rule in the Terms & Conditions. Also, you can send the operator a request to reverse your withdrawal, but only in the pending stage.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
Diners Club Card NZD5 NZD99000 NZD5 NZD99000 1-3 days
ecoPayz NZD10 NZD8400 N/A N/A Instant
Fast Bank Transfer NZD10 NZD10000 N/A N/A N/A
MasterCard NZD5 NZD99000 NZD5 NZD33000 1-3 days
Neteller NZD10 NZD25000 NZD5 NZD25000 Instant
Paysafecard NZD10 NZD200 N/A N/A N/A
Skrill Moneybookers NZD10 NZD80000 NZD5 NZD80000 Instant
Visa NZD5 NZD99000 NZD5 NZD33000 1-3 days
Maestro N/A N/A NZD5 NZD33000 1-3 days
Postepay N/A N/A NZD5 NZD99000 1-3 days
Skrill 1-Tap N/A N/A NZD5 NZD80000 Instant
Wire Transfer N/A N/A NZD25 NZD100000 1-10 days
Bank Transfer N/A N/A NZD25 NZD100000 1-10 days
Show more Show less

Slot Games

On the pokie website, you will find over 3700 games, categorised as follows:

When you click on each of these buttons, more options and types of games will appear. At the top of the menu, you will find a search bar to make your search for a specific game easier. The operator does not mention anything about cancelling bets while participating in a game session. So, we can assume that this is not possible.


With over 3700 games from famous game developers like Microgaming, NetEnt, Pragmatic, and Play’n`Go, players have diversity when entering the platform.

For more information about the games, click on the Information icon placed in the top right corner of each tab. There, you will find a short description, the RTP rate and the maximum payout amount.

Among the most popular games, you will find Age of Gods, God of Storm, Starburst and many more, as well as a set of exclusive games on the developer’s platform.

When you access the exclusive category, which can be found as a recommendation under the menu button, you will find 15 titles available only on this website. New titles appear weekly.


Here, you will find around 90 jackpot titles like Jackpot King, Vegas Millions, Must Drop Jackpots and others.

The platform also provides different categories of jackpots like:

  • Slot machine jackpots
  • Progressive jackpots
  • Jackpot King
  • Mega Jackpots
  • Vegas Jackpots found exclusively at this operator

Table games

This section only includes Roulette and Blackjack games. The Baccarat section, a must-have for the gambling industry, is missing on the platform.

The betting limits are different for each game. The RTP rate also differs. In most cases, it is 97% for Roulette and 99% for Blackjack.

Live Roulette

In the live roulette section, you will find 20 live dealer games provided by Evolution and Playtech. Among the titles, you can find American Roulette, Lightning Roulette, Immersive Roulette and Quantum Roulette.

For most Roulette games, the betting limits are between a minimum of $0.50 and a maximum of $5000.

Live Blackjack

Most of the games you will find in this category are made by the operator in partnership with Evolution.

Of the total of 21 blackjack games, there is also a live blackjack lobby, where you can find titles like Free Bet Blackjack, Quantum Blackjack, Infinite Blackjack or Blackjack Party.

The betting requirements range from $1 as the minimum and $5000 maximum bet.

Live Baccarat

The live baccarat section counts ten games with a minimum bet of $1 and a maximum bet of $5000.

However, in this live dealer section, the operator listed other types of live games, like Sic Bo, Fan Tan, Live Dice or Live Craps.

Game providers

1X2 Gaming 1X2 Gaming
AshGaming AshGaming
Asylum Labs Asylum Labs
Betdigital Ltd Betdigital Ltd
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming
Cryptologic Cryptologic
ELK Studios ELK Studios
Endemol Studios Endemol Studios
Evolution Gaming Evolution Gaming
Eyecon Eyecon
GamesLab GamesLab
Gamevy Gamevy
GreenTube GreenTube
Habanero Habanero
High 5 Games High 5 Games
Inspired Gaming Group Inspired Gaming Group
iSoftBet iSoftBet
Lightning Box Games Lightning Box Games
Live5 Gaming Live5 Gaming
Mazooma Mazooma
MGA Gaming MGA Gaming
Microgaming Microgaming
NetEnt NetEnt
NextGen Gaming NextGen Gaming
Nolimit City Nolimit City
OpenBet OpenBet
Pariplay Pariplay
Play'n Go Play'n Go
Playson Playson
Playtech Playtech
Playzido Playzido
Pragmatic Play Pragmatic Play
Probability Jones Probability Jones
Realistic Games Realistic Games
Red Tiger Gaming Red Tiger Gaming
Reflex Gaming Reflex Gaming
Relax Gaming Relax Gaming
Revolver Revolver
Storm Gaming Storm Gaming
Thunderkick Thunderkick
Virtue Fusion Virtue Fusion
Williams Interactive Williams Interactive
Yggdrasil Gaming Yggdrasil Gaming
Show more Show less

William Hill Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

Min. withdrawal

Industry standard: NZ$10

Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

1 day
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500


Industry standard: 100% up to NZ$200

100% up to NZD300
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
William Hill Casino

William Hill Casino

NZD10NZD10NZD10000001 day2 mins1 day3720100% up to NZD 300
Conquestador Casino

Conquestador Casino

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Ruby Fortune Casino

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PlayOJO Casino

PlayOJO Casino

NZD10NZD1NZD10000001 day3 mins1-2 days2500-
Casumo Casino

Casumo Casino

NZD20NZD20NZD100003 days3 mins3 days1500100% up to NZD 1200
Gaming Club Casino

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Spin Casino

Spin Casino

NZD10NZD50NZD10000003 days2 mins+3 days500100% up to NZD 400
Wildz Casino

Wildz Casino

NZD10NZD20NZD10000001 day2 mins1-2 days800100% up to NZD 500
Load more

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Customer Support

No phone available
No email available
Live chat:
Yes, 24/7

To draw out as much helpful information as possible, we tried contacting the customer support service, as finding the information ourselves was pretty tricky.

William Hill Casino Live Chat

We personally tested the live chat support and found that the operator has only one contacting method available.

From our conversations with them, we also discovered that the service is no longer live. Another downside of the service is that a bot will take your query and give you several automatic topics you can select.

After selecting two or three topics, you will be asked to give personal details, like email address, telephone number or date of birth. You can be redirected to an actual customer support member at this stage. Still, you won’t receive any answer until the verification process is completed.

You can access the chat support section without being logged into your account, which is a plus.

How to make William Hill Casino complaints?

You can send your complaint to the platform’s customer support team by email or live chat. Remember that you must fill in your personal information, registered email and phone number, along with the essential details of the complaint.

Using the live chat option, it would be best if you first tried contacting an agent. Make sure you offer as much information as possible so the operators can give you a precise answer.

If this does not work and your problem has not been resolved, try contacting the Second Opinion team via their customer support email address. Here, the support team will confirm your complaint within 24 hours, following a final resolution in ten days.

Suppose you encounter a case in which the platform does not give a settlement or are unsatisfied with it. In that case, you can escalate your problem to an external organization like eCogra.

Casino Overview

Slots Slots William Hill Casino
Live casino Live casino William Hill Casino
Fast withdrawal Fast withdrawal William Hill Casino
VIP program VIP program William Hill Casino
Company name:
William Hill Global PLC
Registration number:
Stock indicator:
Online since:
Tagliaferro Business Centre, Level 7, High Street, Sliema SLM 1549, Malta

Gibraltar Regulatory Authority:
Malta Gaming Authority:
UK Gambling Commission:

William Hill Casino is a gambling platform established in 2000 and owned by William Hill Global PLC. It operates according to regulations imposed by the Malta Gaming Authority. Besides this, it also holds UKGC and Gibraltar licenses.

In more than 20 years, the website gathered experience in land-based centers, as well as online. It established itself as one of the most popular facilitators on the market. Most notable game providers like Playtech, Blueprint Gaming, Microgaming, Evolution Gaming, Pragmatic, Play’n Go and many others contributed to the considerable number of games and the site’s professional services.

Responsible Gambling

As a significant gambling provider, the website offers different responsible gaming tools. You can control your activity on the website by setting deposit limits, session time reminders, setting a time-out period, minor restricting means, a self-assessment inquiry and hyperlinks to professional support.

You can access these tools by clicking on your balance button shown on the menu bar and then going to the Gambling Controls section.


Suppose you think you are spending too much time playing, and your gambling activity has become a problem. In that case, you can choose to self-exclude or to close your Account permanently.

The self-exclusion period can last between 6 months and five years, and you cannot reverse this action once submitted.

Suppose you believe you can control your playing activity after the self-exclusion period has ended. In that case, you can send the support team an email. In this email, you can request a reopening of your Account.

How to self-exclude

  1. Log into your account and go to your balance icon
  2. Click on Gambling Control/Account Control
  3. Click on the Total Exclusion Button
  4. Read the Terms & Conditions and mark the button that says “I have read the Terms and Conditions”
  5. Enter the period you wish to exclude yourself for
  6. Wait for the confirmation to appear on the screen.

William Hill Casino Review - Pros and Cons

  • More than 3700 games
  • Fast payout processing
  • 24/7 live chat support
  • Information is hard to find on the website
  • Slow loading speed

How we review

Reviewer Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.4 / 5 5 Hours 18 Hours Yes Yes Yes Yes Oct 2022 Mar 2024
Adela Mariuta
Author Adela Mariuta Author & Editor at CasinoAlpha
Adina Minculescu
Adina Minculescu Senior Author & Editor at CasinoAlpha


Who owns William Hill Casino?

The platform is owned by William Hill Global PLC.

Is William Hill Casino legit?

Yes, the Malta Gaming Authority licenses it. The provider is also regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner. 

Is there a William Hill Casino app?

Yes, but only for sports betting. No casino app is available for iOS and Android devices. 

Are there any William Hill Casino live games?

Yes, the platform has more than 100 live dealer games available.

How to send William Hill Casino complaints?

You can send your complaint to the operator's support team by email or live chat. You must fill in your personal information, registered e-mail and phone number, along with the essential details of the complaint.

Are William Hill Casino slots rigged?

No! Random Number Generators are used in all games available on the platform. 

What is the William Hill Casino maximum payout?

There is no maximum monthly withdrawal limit. However, each payment method imposes its own transactional limits.

What is the William Hill Casino withdrawal time?

The operator verifies withdrawals internally in 24 hours. After that, it will take between 1 and 10 days, depending on the payment provider.

William Hill Casino Player Reviews

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