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William Hill Casino Review

9.2/10Alpha RatingExcellent


Min deposit$10
Payout time1 day
Slot games3720
Live games124

Legit and fairness

We can guarantee the site’s legitimacy as it holds reputable licenses from the UKGC, MGA and Gibraltar. Moreover, as a significant gambling provider, the website offers different responsible gaming tools. You can control your activity on the website by setting deposit limits, session time reminders, setting a time-out period, minor restricting means, a self-assessment inquiry and hyperlinks to professional support.

You can access these tools by clicking on your balance button shown on the menu bar and then going to the Gambling Controls section.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
Diners Club Card5€99000€
Fast Bank Transfer10€N/A
Skrill Moneybookers10€80000€
Min deposit$10
Min. Withdrawal$10
Payout time1 day

How to deposit?

  1. First, go to your Account and click the Deposit button
  2. Next, you will need to click on Add Method
  3. Choose a method and add your details
  4. Enter the minimum deposit, then click on Deposit

You are allowed to have a maximum of three deposit methods in your Account. To safely remove one, ensure you have a zero balance and are not logged in any game session.


When withdrawing, you must consider that the platform does not permit withdrawals through specific payment methods.

You can withdraw at any time as long as you have fulfilled the verification process and did not break any rule in the Terms & Conditions. Also, you can send the operator a request to reverse your withdrawal, but only in the pending stage.

Customer support

William Hill Casino Live Chat

We personally tested the live chat support and found that the operator has only one contacting method available.

From our conversations with them, we also discovered that the service is no longer live. Another downside of the service is that a bot will take your query and give you several automatic topics you can select.

After selecting two or three topics, you will be asked to give personal details, like email address, telephone number or date of birth. You can be redirected to an actual customer support member at this stage. Still, you won’t receive any answer until the verification process is completed.

You can access the chat support section without being logged into your account, which is a plus.

How to make William Hill Casino complaints?

You can send your complaint to the platform’s customer support team by email or live chat. Remember that you must fill in your personal information, registered email and phone number, along with the essential details of the complaint.

Using the live chat option, it would be best if you first tried contacting an agent. Make sure you offer as much information as possible so the operators can give you a precise answer.

If this does not work and your problem has not been resolved, try contacting the Second Opinion team via their customer support email address. Here, the support team will confirm your complaint within 24 hours, following a final resolution in ten days.

Suppose you encounter a case in which the platform does not give a settlement or are unsatisfied with it. In that case, you can escalate your problem to an external organization like eCogra.

Product rating

9.2/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Live casino
Live casino
Sic Bo
Sic Bo

Game providers


With over 3700 games from famous game developers like Microgaming, NetEnt, Pragmatic, and Play’n`Go, players have diversity when entering the platform.

For more information about the games, click on the Information icon placed in the top right corner of each tab. There, you will find a short description, the RTP rate and the maximum payout amount.

Among the most popular games, you will find Age of Gods, God of Storm, Starburst and many more, as well as a set of exclusive games on the developer’s platform.

When you access the exclusive category, which can be found as a recommendation under the menu button, you will find 15 titles available only on this website. New titles appear weekly.


Here, you will find around 90 jackpot titles like Jackpot King, Vegas Millions, Must Drop Jackpots and others.

The platform also provides different categories of jackpots like:

  • Slot machine jackpots
  • Progressive jackpots
  • Jackpot King
  • Mega Jackpots
  • Vegas Jackpots found exclusively at this operator

Table games

This section only includes Roulette and Blackjack games. The Baccarat section, a must-have for the gambling industry, is missing on the platform.

The betting limits are different for each game. The RTP rate also differs. In most cases, it is 97% for Roulette and 99% for Blackjack.

Live Roulette

In the live roulette section, you will find 20 live dealer games provided by Evolution and Playtech. Among the titles, you can find American Roulette, Lightning Roulette, Immersive Roulette and Quantum Roulette.

For most Roulette games, the betting limits are between a minimum of $0.50 and a maximum of $5000.

Live Blackjack

Most of the games you will find in this category are made by the operator in partnership with Evolution.

Of the total of 21 blackjack games, there is also a live blackjack lobby, where you can find titles like Free Bet Blackjack, Quantum Blackjack, Infinite Blackjack or Blackjack Party.

The betting requirements range from $1 as the minimum and $5000 maximum bet.

Live Baccarat

The live baccarat section counts ten games with a minimum bet of $1 and a maximum bet of $5000.

However, in this live dealer section, the operator listed other types of live games, like Sic Bo, Fan Tan, Live Dice or Live Craps.


Regarding the online casino’s performance, we used GTmetrix to make the analysis as thorough as possible. The generated metrics showed that the platform has a longer loading speed for most features than the acceptable average. For example, the time to interact, the speed index and the time in which the elements appear take longer than recommended.

These aspects may cause an unpleasant experience for most users. Still, if you are willing to wait, you will find many features available. Browsing the site to find more information was a bit difficult. By clicking on any button in the site’s footer, you will be redirected to a new window where information about all the categories can be found.

As for the graphics, it is not the best nor the most tiresome website we encountered. The colour palette is predominantly white, with orange or dark blue accents. The layout is simple but effective when browsing the website. You will find all the available game categories on the left side of the page.

William Hill Casino Mobile Site

The website is also available on mobile devices. After an in-depth analysis, we can say that the mobile version was quite similar to the desktop one.

Note that even if the operator optimized the layout to fit the smaller screen, the loading speed takes just as much time. The information is just as hard to find on the mobile version as it is on the desktop one. Other than that, all the features, including the William Hill Casino promo codes, are available.




Gibraltar Regulatory Authority - 99191
MGA - MGA/CRP/121/2006-05
UK Gambling CommissionUK Gambling Commission - 39225

Gambling Products

Online Casino

Online Casino







Brick & Mortar

Brick & Mortar

William Hill Casino is a gambling platform established in 2000 and owned by William Hill Global PLC. It operates according to regulations imposed by the Malta Gaming Authority. Besides this, it also holds UKGC, MGA and Gibraltar licenses.

In more than 20 years, the website gathered experience in land-based centers, as well as online. It established itself as one of the most popular facilitators on the market. Most notable game providers like Playtech, Blueprint Gaming, Microgaming, Evolution Gaming, Pragmatic, Play’n Go and many others contributed to the considerable number of games and the site’s professional services.

William Hill Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
William Hill Casino Logo37201242000$101 dayNo
Vegadream Casino Logo32002702021$102 days24/7
Jackpot Molly Casino Logo15001202021$203 daysNot 24/7
DachBet Casino Logo10001002023$181 dayNot 24/7
Twin Casino Logo25001702017$10+3 days24/7
Regent Play Casino Logo23422302018$10$70002 days24/7

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As a player at Happy Spins Casino, you will appreciate the site's betting options, which include slots, live casino, sports, and live sports gambling titles. We tested the game library and noticed a rare category of crash games, all available in the demo mode. The banking segment has multiple options, from e-wallets to debit cards and crypto. Yet, as a newbie, you might not be comfortable with the $20 minimum deposit.

William Hill Casino Ranked by Categories

$10 No DepositTop 20

How we test William Hill Casino

CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date


Who owns William Hill Casino?

The platform is owned by William Hill Global PLC.

Is William Hill Casino legit?

Yes, the Malta Gaming Authority licenses it. The provider is also regulated by the UK Gambling Commission and the Gibraltar Gambling Commissioner. 

Is there a William Hill Casino app?

Yes, but only for sports betting. No casino app is available for iOS and Android devices. 

Are there any William Hill Casino live games?

Yes, the platform has more than 100 live dealer games available.

How to send William Hill Casino complaints?

You can send your complaint to the operator’s support team by email or live chat. You must fill in your personal information, registered e-mail and phone number, along with the essential details of the complaint.

Are William Hill Casino slots rigged?

No! Random Number Generators are used in all games available on the platform. 

What is the William Hill Casino maximum payout?

There is no maximum monthly withdrawal limit. However, each payment method imposes its own transactional limits.

What is the William Hill Casino withdrawal time?

The operator verifies withdrawals internally in 24 hours. After that, it will take between 1 and 10 days, depending on the payment provider.

Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!