Hello Casino Review & Bonus codes
Say ‘hello!’ to our Hello Casino review. We researched this casino’s essentials and are ready to share the info with all New Zealand players. So, if you’ve ever wondered how the gaming experience would be here and which Hello Casino bonus codes you can access, we’ve got you covered!
|Min. deposit||Min. Withdrawal||Max. cashout||Payout time||Game types||Slot games||Live dealer games||Licenses||Bonus||Vip program|
|NZD10||NZD10||NZD50000||2 days||Baccarat, Bingo, Blackjack, Jackpots, Live Casino, Progressive, Roulette, Scratch cards, Slingo, Slots, Table games||2300||160||Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission||100% up to NZD100||No|
- Table games
- Scratch cards
- Live Casino
Hello Casino Review Table of Contents
Hello Casino bonus codes
Hello Casino NZ provides welcome promotions and offers consisting of extra spins and match deals. Regardless of the promotional type, it would be best to use the bonuses according to the site’s rules.Read more
If you do not want any bonus deposited into your account, you can request to have it removed only if no gameplay has taken place with the funds received.
Deposits made via Skrill Moneybookers are not eligible for the welcome bonus. If taken, the company will confiscate all winnings.
Each promotion is available once for one Kiwi player, one individual account, and one IP address only. Also, be aware that withdrawing while having a bonus balance will revoke your promotional credits.
Generally, the wagering requirement stands at 35 times the promo amount.
You can check your wagering requirement progress from the Account page – Account Details.
For any bets made, the wager is deducted from the player’s Cash Balance. If there is no cash available, then it will be deducted from the Bonus Balance. If both types of funds are used, winnings will be distributed to each one accordingly.
All Hello Casino bonus codes will expire after 30 days of account inactivity unless stated otherwise in the Significant Terms. However, all free spins will expire after ten days since they were awarded.
A deposit will correspond to a single offer; furthermore, you can’t combine any Hello Casino bonus codes. They will activate in the order of redemption.
Non-standard incentives include Hello Casino coupon codes and instant bonuses. Coupons also comply with wagering conditions, and only one such promotion is claimable in 24 hours.
Occasionally, the site may provide no deposit promos, consisting of either credit or extra spins. Regardless of its nature, the bonus only allows winnings going up to NZ$100.
Even if you enter a no-deposit deal, you’ll need to deposit funds to your balance; otherwise, you won’t be able to withdraw any winnings.
You may also be offered bonuses limited to different game categories, such as Slots only. If you enter a game that bonus money is permitted on, you will see this in your Bonus Balance. If it is a restricted game, bonus funds will not be visible.
In case bonus funds are used on games that do not contribute, any balance will be removed and your account locked.
Some games contribute a different percentage towards the rollover requirement, as presented below:
|Video Poker Games||0%|
|Scratchcards & Keno||100%|
|Jackpot Games (Progressives)||0%|
In case of irregular play, the company may terminate your account and forfeit any winnings. Thus, you must avoid the following actions:
- Equal, zero or low margin stakes or hedge betting will not contribute towards the rollover conditions. For instance, Black or Red betting on Roulette or covering more than 25 of the 37 numbers on the table.
- Leaving large bets on the table, such as Blackjack, and returning after the wagering has been completed.
- Depositing and withdrawing the amount shortly after, having the intention to abuse the promotion. For example, place a deposit to receive free spins, and then wager your deposit just over one time your deposit value, initiate a withdrawal, and then initiate your free spins.
- You are prohibited from using bonus funds purely to progress through bonus stages and complete the final steps with cash bets when bonus funds have been released or forfeited. This rule also includes playing the games with a 0% contribution towards rollover requirements.
- It is forbidden to place a bet worth more than 20% of your active bonus.
The company will review transactional logs, and should it identify any irregular behaviour, it might terminate your membership.
100% UP TO NZ$100 + 25 BONUS SPINS
Hello Casino is owned by White Hat Gaming Limited, a company with 300+ employees and five offices.
Pros: Numerous responsible gambling tools, extensive list of game providers, 2500+ games.
Cons: No mobile app, a small number of loyalty rewards.
The offer comprises:
- 1st deposit – 100% up to NZ$100 + 25 rounds on Gonzo’s Quest or Starburst.
- 2nd top-up – 50% up to NZ$250.
- 3rd deposit – 50% up to NZ$150 + 25 spins on Asgardian Stones or Bloodsuckers 2.
- You cannot bet more than NZ$5 using bonus money;
- Unused spins expire after 10 days since activation, while bonus money expires after 30 days;
- When registering, you must select and play with the New Zealand currency to avoid having your winnings forfeited;
- The casino processes withdrawal requests within two days, yet they will not be accepted until Verification Checks (KYC) are completed;
- Upon your first deposit, you will receive 500 Loyalty Points that can be exchanged for bonus money.
Hello Casino No Deposit Cash
10 NO DEPOSIT SPINS ON BERRYBURST AND STARBURST
Details about the offer
If you join the casino, you can redeem 10 extra spins on BerryBurst and Starburst.
- The spins generated value must fulfil a 35x wagering requirement.
- You can withdraw up to NZ$100.
- The promotion is available for 30 days.
- Unused spins expire after 10 days.
If you need more information about the bonus, click our promotional button and check the complete terms and conditions section.
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- Company name:
- White Hat Gaming Limited
- Registration number:
- Online since:
- 85 St John Street, Valletta, VLT1165, Malta
- Malta Gaming Authority:
- Swedish Gambling Authority:
- UK Gambling Commission:
We have searched for any helpful information about the parent company, White Hat Gaming Limited, for this Hello Casino review. We learned that it had built a reputation in the iGaming industry, having over 300 employees and 5 offices.
Hello Casino’s parent company is also associated with Kambi PLC, a B2C sports betting firm. Kambi is listed on the Swedish stock market and certified by eCOGRA – this vouches for its products’ security and fairness.
To comprise this Hello Casino review, we have created an account ourselves that took no longer than two minutes.
By pushing the Sign-up button, you will encounter a registration form that requires personal information, as follows:
- Full name, gender, birth date, and country;
- Email, phone number, and select your address from the list or enter it manually;
- Username, password, and currency.
You must select the currency of your country. Should you not follow this rule, all winnings on the platform will be forfeited.
If you do not wish to mention your gender within the registration process, you may choose the option “Rather not say.”
If you do not log in or use your account for twelve consecutive months, it shall be deemed dormant. Once that happens, you will be sent a reminder mail that will require you to log in in the next 30 days. Otherwise, NZ$5 will be monthly deducted from your balance until your account reaches NZ$0 or you log in again.
If you remain inactive for a consecutive period of 6 months and your balance has been reduced to zero, your account can be closed.
The “Know Your Customer” or “Verification Checks” procedure is a method that every casino necessitates in order to offer you full access to the platform and, most of all, withdrawals.
Therefore, you will be required to provide the following information:
- Email – verify your email via an activation link or deliver proof that the email address belongs to you;
- Age – Hello Casino may use third-party agencies to confirm your age, and further details may also be required. In case a New Zealand customer is ultimately proven to be underage, the account will be terminated, any winnings coming from Hello Casino bonus codes will be forfeited, and funds deposited will be returned to the player;
- Additional verification – Aside from using third party agencies to confirm your identity, address, payment method, and any other information you have provided, you may also be required to offer ID or other documentation;
- AML – To comply with the EU anti-money laundering guidelines, you may be requested to provide proof of ownership on the payment methods and the source of your funds or wealth.
Hello Casino may suspend or terminate your account if there are any issues regarding Verification Checks.
So that your withdrawal request is not delayed, we recommend that you complete the procedure from the moment you open an account. If the details provided are accurate, the KYC process will not take longer than 48 hours.
By using multiple types of devices, various browsers, and different internet connections, we analysed how the casino will respond to your preferences.
|Lenovo ThinkPad E15||4G||Google Chrome|
|Samsung Galaxy S20||WIFI||Mozilla Firefox|
|Samsung Galaxy Tab S6||4G||Google Chrome|
By roaming through the platform’s pages, we noticed that there are some loading delays. According to GTmetrix, it takes around 7.7 seconds for the page to load fully, a matter that might bother your gaming session.
In terms of graphics, the casino’s theme of choice is set on dark mode, allowing the essential items to be noticed easily.
There is no difference between the logged in and logged out interfaces.
The Loyalty Room page is quite difficult to locate, making the terms challenging to spot.
So you don’t lose track of time on the platform, you may keep an eye on the timer set above the game categories.
The mobile version has no extra features compared to the desktop one. You will find that every page is accessible in the same way, and there is no difference regarding the games and providers.
The Promotions page comprises similar offers, yet there are no special Hello Casino coupon codes for mobile.
You may locate the desired game title by using the search bar available.
Compared to other online casinos, the user experience here is generally not problematic, and every page is easily accessible. Also, the session timer is not very common, which is an advantage. On the other hand, the page speed can be a drawback.
Whether you are a fan of Video Slots, Live Casino, or Table Games, we have provided in this Hello Casino review multiple game examples that you may find on the platform, along with extra interesting details.
|Game Type||Title||Minimum bet||Maximum bet|
|Live Casino||Lightning Roulette||0.40||20000|
The Pokies list contains over 2300 games from various software providers, allowing you to select the preferred type of slot, as follows:
- Video slots – Legacy of Dead, Book of Dead, Wolf Gold, Sweet Bonanza, Fruit Party;
- Jackpots – Fortunium Gold Mega Moolah, Monopoly Big Spin, Vegas Night Life;
- Classic – Immortal Romance, Bonanza, Starburst, Fire Joker, Ted.
There are around 50 Table Games available on the platform. You can encounter various forms of Roulette, including European, Nouveau, and French.
If you are a Blackjack enthusiast, you can access Blackjack Neo, Atlantic City, Vegas Strip, and Vegas Single Deck.
Other Table Games titles include Jacks or Better Poker, Casino War, Three Card Hold’em.
Immersive, Lightning, French Roulette Gold, American, or Auto-Roulette VIP are some of the 11 titles of Live Roulette. Evolution provides them, and the minimum bet can start at 0.40, while the maximum can go as high as 20000.
If you are a Live Roulette fan, you may find the small number of games quite disadvantageous, however, you can always find better option on our Top Roulette Sites for NZ players.
By heading to the Live Blackjack tables, you shall encounter over 120 titles. These include Blackjack Classic, Classic Speed, Free Bet, Infinite, and Speed VIP Blackjack.
No Commission, Speed Baccarat, Baccarat Control Squeeze, and Dragon Tiger are a part of the 20 games available.
A new feature of Hello Casino is Baccarat Multiplay, which allows you to join multiple tables simultaneously. Once launched, a panel will open, presenting a list of all tables, helping you observe road trends and sort the tables.
Baccarat Multiplay can be initiated from any Baccarat table or the Lobby.
Hello Casino vs. Market Standards
Industry standard: NZ$10
Industry standard: NZ$10
Industry standard: NZ$5,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to NZ$200
|100% up to NZD100|
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
||NZD10||NZD10||NZD50000||2 days||2 mins||2 days||2300||100% up to NZD 100|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1 day||2000||200% up to NZD 50|
||NZD5||NZD50||NZD1000000||+3 days||3 mins||3 days||450||100% up to NZD 250|
||NZD10||NZD1||NZD1000000||1 day||3 mins||1-2 days||2500||-|
||NZD20||NZD20||NZD10000||3 days||3 mins||3 days||1500||100% up to NZD 1200|
||NZD5||NZD50||NZD1000000||+3 days||4 mins||2 days||400||-|
||NZD10||NZD50||NZD1000000||3 days||2 mins||+3 days||500||100% up to NZD 400|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1-2 days||800||100% up to NZD 500|
Transactions are a vital component of online gambling. When you supply your account with cash at Hello Casino, you may do so by pushing the Deposit button from the top right corner and choosing to add funds via Visa, Mastercard, Neosurf, MuchBetter, Paysafecard, and Skrill Moneybookers.
The casino states that the payment methods may change from time to time at its sole discretion. Moreover, it reserves the right to limit your deposits for any reason.
When requesting a withdrawal, head to Account – accessible from the main menu – and select Withdraw. Once requested, the payment will be pending for up to two days.
As soon as the request is accepted, the funds will be sent to the last method you used to deposit or MasterCard, Visa, Skrill Moneybookers. This casino has some of the fastest payment methods for NZ players, but some like Visa or MasterCard can take up to 3 days to process.
The minimum amount you are allowed to deposit or withdraw is NZ$10. The maximum amount you can cash out per week is NZ$12500 and NZ$50000 per month.
- Should you make a habit of depositing and withdrawing without placing bets, the casino may place any bank charges on your account before terminating it.
- Your withdrawal request will not be processed until Verification Checks (KYC) are satisfactorily completed, payments confirmed, and specific rules for the Hello Casino bonus codes are followed.
Customer funds are held separate from company funds. In case of insolvency, your funds will be protected.
Reverse withdrawal preferences
If you request to have your winnings cashed out but change your mind, you can reverse it within two days or until your request was approved.
To have the money back into your account, you need to head to Account, select the Pending Withdrawals tab and tick the request you want to be reversed. The funds will be transferred to your balance right away.
No withdrawals will be permitted whilst an account has an active bonus balance or any free rounds.
Hello Casino provides a VIP program for the most dedicated and trustworthy players. Once they pass the KYC verification process, they will receive an automatic invitation from the VIP manager.
The VIP rewards can contain exclusive real-life events, Hello Casino coupon codes, and different incentives. Not only that, but Hello Casino allows the player to select an option between a VIP bonus program or a VIP cashback program.
The VIP Bonus program includes 24/7 personal assistance throughout the whole week.
Hello Casino doesn’t live up to the iGaming expectations regarding VIP benefits and promotions compared to other important names in the field. On the bright side, the real-life events are not a standard prize.
You can obtain bonus money by gathering loyalty points on the platform. As soon as you place your first deposit, you will be provided with 500 Loyalty Points. Afterwards, the online casino will offer a different number of points for every NZ$10 wagered on casino games, as follows:
|Game Type||Loyalty points|
|Video Poker and Video Poker Sidebet||1|
The minimum number of points you can exchange is 1000, resulting in NZ$5 bonus money.
Once substituted, you must wager the bonus money 35 times on real money games.
- You can only find the loyalty page within the Promotions page.
- Unused bonus money exchanged from loyalty points will expire within three days.
- To access the Loyalty Room page and learn all the requirements, you need to go through multiple pages, such as Account, Account Details, and Loyalty Points. In the end, you must click the Loyalty Room from the link provided on the previous page.
- No phone available
- [email protected]
- Live chat:
- Yes, 24/7
If you have issues or need information on payments, Hello Casino bonus codes, registration, and any other casino matter, the live chat agents will reply within 30 and 60 seconds.
However, note that they will not respond to any questions until you have provided your personal information. Once authenticated, you can create a PIN that allows you to skip the confirmation process.
If you’re in need of immediate answers to common questions, there is no FAQ section that can help.
To create the Hello Casino review, we have tested the services ourselves. Most of the time, the agents were helpful, and the waiting time was under one minute. However, if the information you require is not available anywhere on the website, they will offer unsatisfactory answers.
In order to prevent compulsive gambling, the company provides a variety of tools to keep your gambling session away from harm.
While roaming the platform to create this Hello Casino review, we found the following:
- Deposit limits – limit the amount of money placed into your account on a daily, weekly, or monthly basis;
- Reality check – According to your settings, you will be notified of your losses and winnings, helping you to keep track of time;
- Session limit – Once the selected duration is reached, you will be logged out of your account;
- Time-out – Block yourself from the website for 24 hours up to six weeks, in case you need to take a break;
- Access to account history – be aware of your gambling session by verifying your account history;
- Account closure – You can terminate your account for any reason;
- Non-customers exclusion – Hello Casino may block you from registering an account, should you require so. The measure can be activated by contacting customer support;
- Self-exclusion – You can apply this measure for a predetermined or indefinite time. Meanwhile, you will not receive any Hello Casino bonus codes material while self-excluded.
Once the self-exclusion period ended, your account will be reopened. If you decide to cancel it before, it will only be considered after an internal review and a 24-hour cool-off period.
Apart from these tools, the platform provides responsible play advice and guidance. Additionally, you can access various responsible gambling organisations and several parental filtering solutions.
If you feel like gambling is interrupting your daily life, we recommend applying any of the tools and limits available, as well as getting help from multiple professional organisations. Moreover, the non-customer exclusion tool is an advantage rarely encountered on any other platform.
Hello Casino Review - Pros and Cons
- Skrill payments do not redeem Hello Casino bonus codes;
- Three authorities license the company;
- Wide variety of responsible gambling tools;
- Numerous renowned game providers;
- The support agents reply within 30 and 60 seconds;
- Quick registration process;
- 24/7 customer support.
- No mobile or desktop app;
- A small number of loyalty rewards;
- The VIP program is invite-only;
- No FAQ section;
- Slow loading speed.
How we review
|Reviewer||Casinoalpha rating||Test duration||Review Duration||Deposit Methods Checked||Withdrawal Methods Checked||Slots Tested||Live Games Tested||Published Date||Updated Date|
|Magda Olbea||4.2 / 5||9 Hours||56 Hours||Yes||Yes||Yes||Yes||Sep 2021||Sep 2023|