• 101 FREE SPINS FOR $5

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    Min deposit$5
    Wagering35X (Winnings)
    Max cashout-
    Spins101

    How to claim this bonus

    1. Create an account on CasiGo Casino
    2. Complete its verification process through the KYC
    3. Make a deposit of at least $5
    4. The offer will be available into your account

    Bonus Verdict

    Our team of experts highly recommend this CasiGo Casino free spins bonus for the fact that it offers an extremely high value of 101 spins for a lower than average deposit of $5. On top of that, the wagering requirements are set at 35x, which is the standard in this industry, however, the maximum cashout limit is set at $101, which we appreciate as it is a very high value for a low deposit bonus.

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CasiGo Casino Review

Overview

Min deposit$10
Max cashout$20000
Payout time2 days
Slot games4475
Live games214

Legit and fairness

6.6/10Legit & Fairness

Lastly, we analyzed how much of a safe environment this betting site creates for its customers since responsibility is key when gambling.

The most important aspect of responsible gambling obligations is the tools directly available to NZ players from the site. As such, here are the ones we found:

  • Deposit limits – they can be set daily, weekly or monthly.
  • Take a break – temporarily blocks access to the site, ranging from 24 hours upward to six months.
  • Self-exclusion – this tool is a more expansive take-a-break function. The player determines this period, but it has to be longer than the take-a-break period.
  • Account closure – by contacting customer support, you can close the account indefinitely.
  • Access to account history – by visiting the My Account page, you will find many pages dedicated to viewing transaction history and game history.
  • Reality Check – this feature is already built into the site

Besides these tools, NZ players can find advice on keeping their gambling habit in check and not turning it into an addiction. There’s a set of questions to empower this further, and if punters answer affirmatively to most of them, it’s time to seek help.

If it does get out of hand, links to gambling addiction organizations are listed, and there are Gambling Therapy, GamBlock, and Gamcare. Also, software to protect children, such as NetNanny, CyberSitter, and BetterInternetForKids, are available through dedicated links.

Deposits & Withdrawals Methods

Visa
MasterCard
Neosurf
Paysafecard
CashtoCode
Skrill
Min deposit$10
Min. Withdrawal$10
Max cashout$20000
Payout time2 days

First of all, the casino has the right to limit minimum deposits per day, yet there is no additional info on this matter. What should be known, and mentioned before, is that cumulative deposits in one day that surpass $2000 will attract a verification check.

All cash-outs are paid back using the same payment method that was used for deposits. Thus, requesting a payout will only become available after the account holder makes at least one successful deposit.

It will either take one or two business days for the casino to process any withdrawal request. There’s also a limit for withdrawals, with a weekly cap of $5000.

Requesting a cash-out will trigger verification checks such as proof of identity and address. Furthermore, if the operator becomes suspicious of your activity, it will ask for the source of funds-related documentation for each payment method used on the website.

Customer support

It’s also essential for an online betting site to have capable customer service. Only email and live chat are available for this one, but both are 24/7, so that’s a plus.

It usually takes them about three days to answer queries from the email side. Still, it should be primarily used only when sending a document for anything KYC-related.

The live chat, on the other hand, could use some improvements. While we received helpful answers to our questions, the response time was far too long for live chat support. It is important to note that we were the first in our queues, and it still took long enough.

Besides these options, the FAQ should come in handy when gamblers want some answers that they wish to find fast. However, there are only five questions, which are helpful and plausible, but a more comprehensive list would have gone a long way.

Product rating

9.8/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Craps
Craps
Slingo
Slingo
Baccarat
Baccarat
Classic Slots
Classic Slots
Roulette
Roulette
Jackpots
Jackpots
Live casino
Live casino
Slots
Slots
Scratchcards
Scratchcards
Keno
Keno
Bingo
Bingo
Arcade
Arcade
Sic Bo
Sic Bo
Poker
Poker

Game providers

NZ players will not be disappointed when it comes to game selection. During our CasiGo Casino review, we noticed that there is a healthy variety for all the relevant game categories: slots, live casino and table games.

Slots

In the real money pokies category, players from New Zealand will find over 3000 titles, with some of the following examples:

  • Video slots – Book of Dead, Raging Rhino, Gonzo’s Quest, Wild Swarm.
  • Jackpots – Bulls Run Wild, Dragons Cluster Buster, Cash or Nothing, Zillard King.

Table games

NZ players are bound to find 60 titles in the table games section, with some of them being:

  • Roulette – European Roulette, American Roulette, Double Ball Roulette, Roulette Nouveau
  • Blackjack – Vegas Downtown Blackjack, Atlantic City Blackjack, Blackjack First Person, 3D Blackjack
  • Baccarat – 3D Baccarat, Baccarat First Person, Classsic Baccarat

Live Roulette

NZ players will come across 18 roulette options in the live selection. They will find the following betting limits:

Game Minimum bet Maximum bet
Instant Roulette $0.20 $4000
Lightning Roulette $0.40 $4000
VIP Roulette $2 $4000
Hindi Roulette $1 $20000

Live Blackjack

NZ players should relish in the huge number of live blackjack games, which stands at a whopping 147 titles, which have the following betting limits:

Game Minimum bet Maximum bet
Free Bet Blackjack $2 $2000
Classic Speed Blackjack 11 $10 $2000
Speed Blackjack D $40 $2000
Speed VIP Blackjack J $100 $2000

Live Baccarat

With 37 baccarat games here, NZ players will find the betting limits having only one variable, and that is $2-$10000.

VIP Scheme

Research for this CasiGo Casino review revealed the existence of two VIP systems, which seem to be separate from each other.

The first one is what they call Loyalty, but it functions as a VIP system. It has five tiers, with the following points needed to progress:

Tier Points Needed
Green 0-2249
Blue 2250
Orange 15000
Red 75000
Purple 150000

After making an account, the green one is given if the first deposit also attracts 500 loyalty points. After, each tier is determined by the amount wagered each month. By way of example, if you wager NZ$10, you go up the ladder by 10 points.

To keep your Loyalty tier each month, you have to have wagered the minimum rate. Keeping it for three months will automatically raise you to the next level. Some benefits of this VIP scheme are:

  • Monthly cashback
  • Personalized gifts
  • Exclusive invitation to events
  • Option to go to private affairs of choice

The last three will be available when we reach Purple status.

Also, each $10 wagered will net a particular number of Loyalty Points, which players can then convert into bonus funds subject to wagering requirements.

The minimum amount to redeem is 1000 points, and the daily limit is 10000. Also, 1000 is the fixed amount for one redemption.

VIP Honors Club

Besides the simple VIP scheme, there’s also a more elite one called the Honors Club. The casino must first invite NZ players to enter this VIP scheme.

There is not much info on how the gambling site actually decides to invite players to this Honors Club. It mentions that the prerequisite is to climb up their first Loyalty scheme, which in turn should grant, at some point, an invitation to be a POTVIP player.

After receiving the invitation for the POTVIP, nothing else is told about how it works. Most likely, it’s just an extension of Loyalty, which rewards simply playing on the site.

We found this sparsity of details to constitute a lack of transparency on their side.

This the available tiers:

  1. Silver
  2. Gold
  3. Elite Platinum
  4. Elite Black

And the benefits of this more exclusive VIP are but are not limited to:

  • Weekly withdrawal increase
  • Special VIP customer support
  • Monthly Cashback
  • Exlusive CasiGo Casino promo codes
  • Private events

Usability

Moving forward with our CasiGo Casino review, we’ve paid close attention to how this online betting website presents itself and, more importantly, how it functions across multiple platforms. So, these are the devices we used to test it out:

Device Internet Browser
Microsoft Surface Go 3 5g, WiFi, Ethernet Cable Google Chrome, Opera GX
Samsung Galaxy S22 5G, WiFi Google Chrome, Mozilla Firefox
iPad Air 4G, 5G, WiFi Safari

Desktop

First and foremost, the betting platform is great to look at. While the overabundance of white could become bothersome, it certainly blends well with the light green and blue shades they’ve chosen.

The online casino interface, another integral part of the user experience, is well put together, with clear-cut definitions and almost no chances of having difficulties in browsing the site.

At the top, all relevant portals are situated, with favourites, a search bar, and even messages. What felt like a nice touch was the promotions tab, with a calendar that shows upcoming CasiGo Casino promo codes, the exact date and what the bonuses mean.

Scrolling down will reveal a neat page arrangement, with parts of the terms and conditions already laid out before reaching the footer. Speaking of it, it contains, once again, virtually everything meaningful information-wise.

Likewise, the terms and conditions are easy to read and understand. They could be enlightening for NZ players who find themselves in a pinch.

Desktop performance

The only gripe that we found with this gambling website’s user experience, and a serious one, is the performance or lack thereof. Players from New Zealand, like us, are sure to take note of the very long loading times that this casino has.

Every change in interface and pages will greet punters with the logo always loading up, and it will take some time until the page is fully rendered. With such a usual occurrence, simply browsing becomes a chore. The slowness translates even to scrolling.

Besides the constant lag, there’s the matter of bugs. For some games, entering them will mean an instant log-out. This bug also applies to the My Account section, especially when clicking the Upload Identity Documents section.

Some of our testers had very different experiences on this website. A few of them were logged out when pressing on the games section or when trying to upload identity documents. For others, there were no problems in this sense.

Mobile

We’ve also tried the website version that the casino has for mobile devices. It does not fare any better. The bugs become even worse, as just trying to go into the My Account page will log out the user. But, some of our testers had a much smoother experience similar to the desktop.

The exact long loading times make an appearance. Still, they are a bit faster this time, which could result from the more cramped interface, thus reducing the need to render a whole desktop screen. We’ve found no available downloadable apps for both Android and iOS.

Reputation

Licenses

MGA - MGA/B2C/370/2017
UK Gambling CommissionUK Gambling Commission - 052894-R-329546-004

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

An investigation into the operations behind CasiGo Casino found that the White Hat Gaming Ltd. company is responsible for running the platform. White Hat Gaming is a prominent service provider in the online gambling industry. Originally founded in 2012, White Hat Gaming has expanded steadily over the years and now has office locations spanning Cape Town, Gibraltar, Malta, the United States, and London. This global reach and decade of industry experience make White Hat Gaming an established player running popular casinos like CasiGo.

Verdict

Pros

  • The vast number of slots, with over 3000 to choose from
  • Straightforward interface and easy to browse
  • Innovative calendar for upcoming CasiGo Casino promo codes
  • 24/7 customer support
  • More than one VIP system

Cons

  • Poor website performance
  • Lack of downloadable apps
  • No phone support

CasiGo Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
CasiGo Casino Logo44752142020$10$200002 days24/7
Rolletto Casino Logo40001602020$10$150001 day24/7
ClubRiches Casino Logo53883402021$82-3 daysNot 24/7
Wildz Casino Logo44872822019$10$1000003 days24/7
Spin Rio Casino Logo21201832021$10$70002 days24/7
Skol Casino Logo28002002020$102 daysNot 24/7

CasiGo Casino Alternatives

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Touch Casino

Pros

  • Over 3600 pokies.
  • More than 430 games combined for table and live casino games.
  • 24/7 customer support service.
  • High graphics and pleasing interface.

Cons

  • VIP is invitation only.
  • No mobile apps.
  • No call centre customer service.

Verdict

Touch Casino is a top rated casino choice for NZ players, offering an extensive selection of over 3600 pokies and more than 430 table and live casino games. The platform boasts high graphics and a visually pleasing interface, ensuring an enjoyable gaming experience. You can rely on the 24/7 customer support service for any assistance, although there is no phone call option available. The VIP program is by invitation only, providing exclusive perks to selected players. While the absence of dedicated mobile apps is a minor drawback, the comprehensive game library and user-friendly design make Touch Casino a top contender in the online gaming market.

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Spinnalot Casino

Pros

  • Low minimum deposit of $10
  • Fast payout processing time of under 1 day
  • Over 1500 slot games available

Cons

  • Some payment methods have a $30 min deposit
  • There is no phone support available

Verdict

Spinnalot Casino emerged as one of the best online casinos in NZ following our analysis. The site has one of the fastest withdrawal times out of all the casinos we reviewed, and funds can arrive instantly for most payment methods. Moreover, the minimum deposit amount is $10, which we found fair. The game collection is also something we had a positive experience with, as it contains over 1500 pokies from reputable providers only.

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Golden Reef Casino

Pros

  • Attractive VIP System
  • 170+ live dealer casino games with high-quality streaming services
  • Golden Reef Casino is established in 2001, making it a top online legacy casino by Casino Rewards Group

Cons

  • Low number of slots
  • You can't make crypto payments

Verdict

We managed to include Golden Reef Casino because it's a top online casino powered by Casino Reward sister sites, which we all know that they're giants across the worldwide online casino industry. Furthermore, Golden Reef casino has a balanced live casino and slots catalogue, but, unfortunately you will encounter a lower number of providers. However, Golden Reef Casino did a top job setting the minimum deposit of $10 because it's affordable by all. We say this because there are some particular slots where you can place bets of $0.1.

CasiGo Casino Ranked by Categories

CategoryTrending
Minimum depositTop 20
Deposit $5Top 5

How we test CasiGo Casino

We are committed to give you truthful reviews of CasiGo Casino. We test everything thoroughly before writing our reviews. Our detailed evaluation process ensures that payment options are completely safe and accesible. We include testing different slots and live games in our review to assess their fairness and quality. This careful testing allows us to give reviews you can really trust. This careful testing allows us to give reviews you can really trust.

ReviewDetails
Reviewer
CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
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Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor makes use of his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.