CasiGo Casino Review & Coupon codes

Registration process

It should be no surprise that to get access to CasiGo Casino promo codes, NZ players first have to make an account with this online casino. Thankfully, the process is fast and easy, with NZ players having to fill in the following details:

• Full name
• Email address
• Physical address
• Phone number

And that’s it. There’s no additional check to be made after creating your account and you are free to browse the website.

Know your customer procedure

Still, the verification process clocks in when trying to play a game. Pressing on a slot game, for example, without having done the KYC will log you out immediately. Here are the types of verifications that this casino has:

• Email verification – even if it is not necessary when first opening up the account, the site could request such a verification down the line. Not doing so could result in the avoidance of winnings and suspension of the account.
• Age verification – gamblers can complete this step by sending a picture with their ID.
• Additional Verification Checks – The casino could ask for more in-depth documentation to further confirm identity, address, age, and payment methods.

User experience

Moving forward with our CasiGo Casino review, we’ve paid close attention to how this online betting website presents itself and, more importantly, how it functions across multiple platforms. So, these are the devices we used to test it out:

Desktop

First and foremost, the betting platform is great to look at. While the overabundance of white could become bothersome, it certainly blends well with the light green and blue shades they’ve chosen.

The interface, another integral part of the user experience, is well put together, with clear cut definitions and almost no chances of having difficulties in browsing the site.

At the top, all relevant portals are situated, with favourites, a search bar, and even messages. What felt like a nice touch was the promotions tab, with a calendar that shows upcoming CasiGo Casino promo codes and the exact date and what the bonuses mean.

Scrolling down will reveal a neat page arrangement, with parts of the terms and conditions already laid out before reaching the footer. Speaking of it, it contains, once again, virtually everything meaningful information wise.

Likewise, the terms and conditions are easy to read and understand. They could be enlightening for NZ players who find themselves in a pinch.

Desktop performance

The only gripe that we found with this gambling website’s user experience, and a serious one, is the performance or lack thereof. Players from New Zealand, same as us, are sure to take note of the very long loading times that this casino has.

Every change in interface and pages will greet punters with the logo always loading up, and it will take some time until the page is fully rendered. With such a usual occurrence, simply browsing becomes a chore. The slowness translates even to scrolling.

Besides the constant lag, there’s the matter of bugs. For some games, entering them will mean an instant log out. This bug also applies to the My Account section, especially when clicking the Upload identity documents section.

Mobile

We’ve also tried the website version that the casino has for mobile devices. It does not fare any better. The bugs become even worse, as just trying to go into the My Account page will log out the user. But, some of our testers had a much smoother experience similar to desktop.

The exact long loading times make an appearance. Still, they are a bit faster this time, which could result from the more cramped interface, thus reducing the need to render a whole desktop screen.

VIP

Research for this CasiGo Casino review revealed the existence of two VIP systems, which seem to be separate from each other.

The first one is what they call Loyalty, but it functions as a VIP system. It has five tiers, with the following points needed to progress:

After making an account, the green one is given if the first deposit also attracts 500 loyalty points. After, each tier is determined by the amount wagered each month. By way of example, if you wager NZ$10, you go up the ladder by 10 points.

To keep your Loyalty tier each month, you have to have wagered the minimum rate. Keeping it for three months will automatically raise you to the next level. Some benefits of this VIP scheme are:

• Monthly cashback
• Personalized gifts
• Exclusive invitation to events
• Option to go to private affairs of choice

The last three will be available when reaching the Purple status.

Also, each NZ$10 wagered will net a particular number of Loyalty Points, which players can then convert into bonus funds subjected to wagering requirements.

The minimum amount to redeem is 1000 points, and the daily limit is 10000. Also, 1000 is the fixed amount for one redemption.

VIP Honors Club

Besides the simple VIP scheme, there’s also a more elite one, called the Honors Club. The casino must first invite NZ players to enter this VIP scheme.

This the available tiers:

1. Silver
2. Gold
3. Elite Platinum
4. Elite Black

And the benefits of this more exclusive VIP are but are not limited to:

• Weekly withdrawal increase
• Special VIP customer support
• Monthly Cashback
• Exlusive CasiGo Casino promo codes
• Private events

Responsible gambling

Lastly, we analyzed how much of a safe environment this betting site creates for its customers since responsibility is key when gambling.

The most important aspect of the responsible gambling obligations are the tools directly available to NZ players from the site. As such, here are the ones we found:

• Deposit limits – they can be set daily, weekly or monthly.
• Take a break – temporarily blocks access to the site, ranging from 24 hours upward to six months.
• Self-exclusion – this tool is a more expansive take a break function. The player determines this period, but it has to be longer than the take a break period.
• Account closure – by contacting customer support, you can indefinitely close the account.
• Access to account history – by visiting the My Account page, you will find many pages dedicated to viewing transactions history, games history
• Reality Check – this feature is already built into the site

Besides these tools, NZ players can find advice on keeping their gambling habit in check and not turn it into an addiction. There’s a set of questions to empower this further, and if punters answer affirmatively to most of them, it’s time to seek help.

If it does get out of hand, links to gambling addiction organizations are listed, and there are Gambling Therapy, GamBlock, and Gamcare. Also, software to protect children such as NetNanny, CyberSitter, and BetterInternetForKids are available through dedicated links.