Touchcasino Review & Offers

Registration process

To get the whole experience of this online betting platform, Kiwis will have to fill in the following details for the registration process:

• Full name
• Email address
• Date of birth
• Phone number
• Physical address

How to login at Touchcasino?

1. Click on the login button in the homepage

2. Insert account details

3. Should you be the only user, save the info for faster times

Also, after logging in, changing the password is possible by going into the cashier and clicking on personal information. From there, Kiwis can also opt to receive notifications via SMS or email.

KYC verifications

The Know Your Customer procedure will not be obligatory after making an account. It depends on the site then to trigger it for the player. Also, there is no shortcut, such as having a dedicated portal to send the necessary information for validation.

Anyway, below are the needed documents for the casino to verify Kiwis’ accounts:

• Valid ID – National ID Card, passport, Driving License.
• Address proof – utility bill, bank statement, or any other document that attests to the correct address and has been issued in the last three months.
• Bank Account Data – bank statement, which has to show name, address, IBAN, and BIC.
• Source of funds when requested.
• PEP Data – this is data relating to political status, should there ever be the case.

User experience

The next step in this Touchcasino review is what our experts came across when testing the platform on multiple devices and subjecting the site to different internet connections and browsers. Here are the ones we used:

Desktop

First and foremost, it just looks good. The purple, white, and red blend themselves well for this gambling website, creating a colour palette that does not get boring quickly. Also, the playful art style is a neat touch.

But don’t let good looks distract you from the performance. While games load up fast enough, the grand scheme of things is a bit sluggish. The page could use some more technical prowess.

For example, scrolling down the page could evidentiate some tears on the screen or stops and goes. It’s not something that detracts from the whole experience initially but becomes tedious after some time spent on the site.

Another noticeable aspect is the changing of pages within the site. Switching from categories will give players a freeze, regardless of the internet connection. So, these loading times are internal to the platform.

User-friendliness

The interface is easy to use, and Kiwis will find what they are looking for when they press a button. What can be counterintuitive is the way games are presented.

Scrolling down the page will not slowly unravel the game. Instead, Kiwis will have to constantly press a More Games button that shows around 20 more games. Put this in perspective with going through more than 3500 slots.

For this, a filter is available to choose slots for their provider, which is very helpful for Kiwis that prefer a particular type of developer. Also, the search bar is always a very good addition.

The gambling website has its ups and downs, and the casino could put more work into its performance. Yet, the features that are a bit counterintuitive do not bog the whole experience down, and it simply looks too good to ignore.

Mobile

Thankfully, the mobile web version runs better and retains the same impressive visuals. It has seen some necessary optimisation for the smaller screen, which are small in scope but noticeable enough.

Sadly, there are no downloadable apps for Kiwis that use Android or iOS.

VIP

There’s also a VIP system here that gamblers can get into. But, getting this out of the way is by invitation only.

The benefits that Kiwis can expect from this VIP are as follows:

• Faster withdrawals
• Larger Touchcasino bonus codes
• Invitations for exclusive promotions
• Touchcasino bonus codes are given out more frequently
• Priority in all types of communications
• Dedicated VIP manager

Cashback loyalty

The Loyalty system of this betting site takes on the cashback that increases with each loyalty level gained.

For each NZ$1 lost, Kiwis will get the point that will count towards the amount of money that players will get back. This happens weekly, and the counting for this starts from Friday to Thursday.

Any cashback must also be claimed within one day and holds a wagering requirement of 1x. The minimum amount of cashback is NZ$1, and the maximum cannot exceed 25% of the total deposit amount in that week.

Punters must have deposited at least once in the respective week to be eligible for cashback and be active in the same week.

The cashback percentage is based on the points gathered and the level the player attains, 20 in total.

Responsible gambling

The last step in our Touchcasino review is focused on how the casino treats its responsible gambling duties and what tools Kiwis will find in case help is needed.

When accessing the responsible gambling page, punters will first be greeted by tips on controlling their gambling habit, emphasising its entairtainment scope, not the financial gains.

There’s also a later section called Additional Tips that gives even more helpful advice.

For the tools that players can use, here are:

• Deposit limits
• Loss limits
• Bet limit
• Session limit
• Take a break

Besides these, punters can take a test from GamCare that is listed on the page, along with other links that redirect to professional help from gambling associations.

The lack of links for filtering software that act as minor restrictive tools is weird in this sense. Instead, the site tells parents to watch closely over kids.

Self-exclusion

The self-exclusion tool also makes an appearance, and Kiwis can activate it from a prompt present on the responsible gambling page or from the Limits bar found within the cashier.

As seen, three periods are available: six months, 12 months, and permanent. While it doesn’t specify much on how this site’s self-exclusion work, it is said that it will just essentially close any accounts until any period is finished, exception permanent.