21Prive Review & Bonus List

Registration process

To gain membership, you’ll need to fill a registration form first. Then, you must submit accurate personal information, including your full name, date of birth, and home address. Contact info, like phone number and email, is also necessary. One extra step compared to most casinos is the activation link, which you’ll receive both as an email and SMS.

What happens next?

Then, the page will automatically log you in for the first time. You will first be shown the responsible gaming page and then visit the ‘My Account’ section. From this point on, you’ll need to verify your identity with the team; afterwards, you’ll be able to claim 21Prive bonuses and engage in gambling transactions.

User experience

A core component of this 21Prive review is the user experience. We thoroughly tested the platforms you may use to play here– our goal is to give you a clear image of what to expect further. Loading speed, graphics, and accessing information with ease are vital components of a top online casino. To know precisely what devices we tested, look below at this handy table:

Desktop

We measured the loading time with a tool named GTmetrix. While we could sense that the platform moved slowly, the device confirmed it: all of its performance indicators are slower than the average, often by a wide margin. The biggest offender is the total blocking time – numerous scripts block the page’s loading. An optimal blocking time stands at 150 ms, while the casino’s TBT exceeds 715 ms.

The dark grey and violet colour scheme is pleasant on the plus side, and it is easy to make out the text. The games’ graphics are vivid, as well. Moreover, the information is predominantly accessible, proving that the interface is intuitive.

Mobile

The website does not have a mobile app version, but it is one of the many mobile-adapted casinos ready for NZ players. Smartphone players have the same gaming options and may redeem the same 21Prive promotions. However, the slow loading also persists. The graphics also suffer, as some games become pixelated. Is it also the case on other devices?

Unfortunately, yes. On the tablet, we found a situation similar to the mobile one. Namely, the graphics are partly affected, but otherwise, the casino functions like on its Desktop counterpart.

VIP

Although the website’s VIP ranking is accessible only via invitation, all players have the opportunity to enter the system. After an extended tenure with the casino, they may do so after fulfilling several conditions imposed by the team.

VIP users will receive faster payouts – from the standard 48 hours, the waiting time will drop to 24 hours. Other benefits include:

• Exclusive 21Prive bonuses;
• Fixed cashback deals;
• 24/7 VIP support;
• Access to never-seen-before games;
• VIP Support;
• Higher withdrawals.

Responsible gaming

The casino offers self-serve and support-enforced responsible gambling methods. We must mention deposit limits of the self-serve options – you can choose to limit your transaction daily, weekly, or monthly.

Timeouts are self-imposed breaks from gameplay, going from a minimum of 24 hours to six weeks maximum. During this time, you will still receive winnings from any 21Prive bonuses you had previously, but they might expire. These breaks are accessible from the ‘My Account’ menu. It is also possible to access your account history to keep track of your gambling habits and purchases.

The steps to self-exclusion

On the other hand, self-exclusion is a measure that needs assistance from an agent. For example, you may discuss with the agent to restrict your access to the gambling site for an indeterminate period. When you complete the process, the account will close, and you will stop receiving marketing communications.