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21Prive Casino Review

Overview

Min deposit$10
Max cashout$20000
Payout time1-2 days
Slot games2200
Live games50

Legit and fairness

7.0/10Legit & Fairness

The casino offers self-serve and support-enforced responsible gambling methods. We must mention deposit limits of the self-serve options – you can choose to limit your transaction daily, weekly, or monthly.

Timeouts are self-imposed breaks from gameplay, going from a minimum of 24 hours to six weeks maximum. During this time, you will still receive winnings from any 21Prive bonuses you had previously, but they might expire. These breaks are accessible from the ‘My Account’ menu. It is also possible to access your account history to keep track of your gambling habits and purchases.

The steps to self-exclusion

On the other hand, self-exclusion is a measure that needs assistance from an agent. For example, you may discuss with the agent to restrict your access to the gambling site for an indeterminate period. When you complete the process, the account will close, and you will stop receiving marketing communications.

Self-exclusion requests will need confirmation from the customer. If you do not confirm your decision, the account will not close.

Even non-customers can get in touch and ask to self-exclude from this casino. We appreciated this feature, as it is a preventive method. So far, the 21prive casino review is one of the few to include such measures.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
Visa$10$5000
MasterCard$10$5000
Skrill Moneybookers$10$5000
Paysafecard$10$5000
Neteller$10$5000
Bank TransferN/A$5000
Min deposit$10
Min. Withdrawal$10
Max cashout$20000
Payout time1-2 days

To engage in transactions, you must go to the ‘My Account’ section and select one payment method. You may choose between debit and credit cards, e-banking methods like Skrill Moneybookers, or prepaid vouchers. Generally, you’ll be able to withdraw in the same way you used for depositing, except for prepaid cards.

The website provides several rules regarding transactions. Players must be the sole rightful owners of any card they use – no transfers from third parties are acceptable. Furthermore, it’s impossible to transfer funds from one user to another. Finally, the website prohibits members from reversing deposits or asking for chargebacks thereof.

Tips:

  • The website can amend the ways to pay at times. If you wish to use one method and it loses availability in the meantime, the team will propose an alternative to you.
  • Players must always play in their country’s currency. If you use anything other than the New Zealand dollar, you’ll lose all your promo winnings.

Winnings exceeding NZ$ 100,000 will come your way in ten monthly instalments. We are not favourable towards this in our 21Prive review, as other online casinos may provide more significant wins at once or in a shorter timespan.

Customer support

If you inquire about 21Prive bonuses, transactions, or account management issues, know that support operators are reachable by email. In addition, you may contact care agents 24/7 by launching the conversation box at the page’s bottom-left. The prompt and accurate answers from the agents were crucial to creating this 21prive casino review. Besides these means, the site displays a FAQ page that offers essential assistance before proceeding further.

Product rating

9.0/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Craps
Craps
Slingo
Slingo
Baccarat
Baccarat
Classic Slots
Classic Slots
Roulette
Roulette
Jackpots
Jackpots
Live casino
Live casino
Slots
Slots
Scratchcards
Scratchcards
Keno
Keno
Bingo
Bingo
Sic Bo
Sic Bo

Game providers

The website’s gaming section consists primarily of slots, but there are other categories to look for, like:

  • Live casino;
  • Table;
  • Slingo;
  • Progressive jackpots.

How to navigate the platform

There are multiple filters in place to optimise your gambling experience. For example, you can browse the provider drop-down list to select a specific name. Moreover, there is a handy search button at the page’s top right (shaped like a looking glass). Another possibility is to ‘heart’ the gaming products you prefer, and you can then go to the ‘Liked’ section and enjoy them to their full extent.

Slots

This gambling site has more than 2000 pokies available with different aesthetics and casino offers. These are sorted in different categories to make your search easier.

We created this table by selecting the most popular games from four providers:

Provider Title Paylines
NetEnt Starburst 10
Red Tiger Gaming 10001 Nights 20
Microgaming 108 Heroes 15
Play’n Go 7 Sins 243

Generally, you can stake as little as NZ$0.20 on pokies, while the maximum bet stands at NZ$200. Of course, this changes if you play with a bonus – there, the max wager drops to NZ$5.

Progressive jackpots

The jackpot subsection is also very well-represented. These pokies connect to a progressive jackpot – how does it work? As more players contribute through wagering, generally with the maximum credit allowed, the prize amount will rise exponentially. The site even displays the total pot amount a player may claim. Some popular progressive features are:

  • Mega Moolah (Microgaming);
  • Top Cat: Most Wanted (Blueprint);
  • Monopoly Big Spin Mega Drop (Scientific).

Live Baccarat

Live Baccarat games let high rollers feel in their element. You can try various types of Speed Baccarat, along with one version of Dragon Tiger. The maximum bet limit is NZ$30000. However, newer players will also find their place in this section, as the minimum limit generally stands at NZ$2.

Live Roulette

The Roulette section has plenty to offer to bettors of all stakes, including American and French Roulette Gold. The minimum betting limit can go as low as NZ$0.40. However, you have a high rolling chance, with max bets reaching NZ$20000.

Live Blackjack

Compared to the other play categories, Blackjack raises the minimum stakes. You have to wager on at least NZ$10 or NZ$20 to participate in gameplay. However, the max threshold is not as permissive as in other cases – you can bet on NZ$10000 tops. The available options include many Classic Speed Blackjack games and tables for VIPs.

Slingo

Slingo games come from the provider of the same name. They combine pokies and bingo, and you’ll find over twenty of them in the dedicated section. Generally, they are iterations of already famous pokie titles – for instance, you can now experience Starburst and Rainbow Riches in this new format.

Table games

There are over 40 table options, and you can pick from Blackjack, Roulette, Baccarat, and Video Poker. When we created this 21Prive review, we ensured that this casino has a well-represented table section. Unfortunately, players cannot try their hand playing if they do not have an active balance.

Fun fact:

Microgaming’s Mega Moolah series, with several iterations available on the website, broke a world record in 2015 for the highest jackpot amount to ever be claimed.

Tips:

When you launch a new title and have a null balance, you will automatically enter demo play.

VIP System

Although the website’s VIP ranking is accessible only via invitation, all players have the opportunity to enter the system. After an extended tenure with the casino, they may do so after fulfilling several conditions imposed by the team.

VIP users will receive faster payouts – from the standard 48 hours, the waiting time will drop to 24 hours. Other benefits include:

  • Exclusive 21Prive bonuses;
  • Fixed cashback deals;
  • 24/7 VIP support;
  • Access to never-seen-before games;
  • VIP Support;
  • Higher withdrawals.

Usability

A core component of this 21Prive review is the user experience. We thoroughly tested the platforms you may use to play here– our goal is to give you a clear image of what to expect further. Loading speed, graphics, and accessing information with ease are vital components of a top online casino. To know precisely what devices we tested, look below at this handy table:

Device Internet Browser
Dell Inspiron 14 4G Mozilla Firefox
Samsung Galaxy Z Flip 5G Chrome
Samsung Galaxy Tab S6 Lite 4G Opera

Desktop

We measured the loading time with a tool named GTmetrix. While we could sense that the platform moved slowly, the device confirmed it: all of its performance indicators are slower than the average, often by a wide margin. The biggest offender is the total blocking time – numerous scripts block the page’s loading. An optimal blocking time stands at 150 ms, while the casino’s TBT exceeds 715 ms.

The dark grey and violet colour scheme is pleasant on the plus side, and it is easy to make out the text. The games’ graphics are vivid, as well. Moreover, the information is predominantly accessible, proving that the interface is intuitive.

Mobile

The website does not have a mobile app version, but it is one of the many mobile-adapted casinos ready for NZ players. Smartphone players have the same gaming options and may redeem the same 21Prive promotions. However, the slow loading also persists. The graphics also suffer, as some games become pixelated. Is it also the case on other devices?

Unfortunately, yes. On the tablet, we found a situation similar to the mobile one. Namely, the graphics are partly affected, but otherwise, the casino functions like on its Desktop counterpart.

Reputation

10.0/10Reputation

Licenses

MGA - MGA/B2C/370/2017
UK Gambling CommissionUK Gambling Commission - 52894

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

21Prive is a White Hat Gaming Limited brand. The UKGC regulates it on British territory. In the EU, the company finds itself under the working conditions of The Malta Gambling Authority. The tertiary authority is Sweden’s Spelinspektionen, which granted White Hat a licence in January 2019. The seal of approval is up for renewal five years from its issue date.

How is it doing financially?

Financially, the company disclosed a total revenue of $43 million since 2012, its foundation year. Its high income is a highlight of the 21Prive review. In the news, it received visibility as a partner of Penn National Gaming. For this partnership, White Hat Gaming selected sportsbook giant Kambi as its primary collaborator.

Verdict

Pros

  • Diverse gameplay;
  • Over 2250 slots;
  • The 21Prive bonuses are varied;
  • The VIP system has explicit terms and benefits;
  • 24/7 live chat support;
  • Helpful care agents;
  • Numerous responsible gambling measures.

Cons

  • Slow loading time;
  • Low mobile compatibility.

21Prive Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
21Prive Casino Logo2200502014$10$200001-2 days24/7
Wanted Win Casino Logo63007522023$20$30000+3 days24/7
Rizk Casino Logo10001002020$101 day24/7
Onecasino Logo13206052017$10$100000+3 days24/7
Nitro Casino Logo30001242014$203 days24/7
Nova Jackpot Casino Logo50002002023$103 daysNot 24/7

21Prive Casino Alternatives

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Royal Panda Casino

Pros

  • Customer support is available 24/7;
  • There are no limits for cashouts;
  • Wide variety of game providers;
  • Over 2000 games from different categories;
  • Multiple Responsible Gaming tools;
  • Fast approval of verification checks;
  • Several currencies and payment methods available for selection;
  • iOS app provided by Royal Panda Ltd.

Cons

  • Some of the important pages are missing or hard to find;
  • The withdrawal process can take up to 5 days;
  • No phone number to get in contact with support;
  • The website’s loading speed is relatively slow;
  • No VIP or Loyalty programme;
  • There is no app for desktop or Android devices.

Verdict

Royal Panda Casino is on our top online casino sites list due to its extensive game selection and well-rounded support features. With over 2,000 games from various categories and a wide range of game developers, you can enjoy diverse gaming options. The operator offers 24/7 customer support, fast approval of verification checks, and no cashout limits, ensuring a smooth and efficient experience for NZ users. Multiple currencies and payment methods are available, enhancing the convenience for players worldwide. Additionally, Royal Panda provides an iOS app developed by Royal Panda LTD. and numerous Responsible Gaming tools. However, the casino has some small drawbacks, including a withdrawal process that can take up to 5 days and a relatively slow website loading speed. Important pages can be hard to find, and there is no phone support, VIP or loyalty program, or apps for desktop or Android devices.

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Spinz Casino

Pros

  • More than 2000 games from various providers
  • Fast payout processing
  • 24/7 live chat
  • No maximum withdrawal limit
  • Live streaming area.

Cons

  • No game filters
  • Little information on the VIP program
  • No phone support.

Verdict

Spinz Casino is one of the best-rated online casinos, providing a secure gaming environment with robust security measures. The casino is licensed by the MGA and uses advanced SSL technologies to protect personal data. With over 2200 games, including slots, jackpots, and live casino options, players have a wide variety of choices, all with fast loading speeds and high-resolution graphics. In addition, Spinz Casino emphasizes responsible gambling by providing tools like deposit, wager, and loss limits.

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Bet365 Casino

Pros

  • More than 1500 online slots with 60+ exclusive titles
  • No maximum cashout cap
  • Instant deposits without fees
  • Minimum deposit/withdrawal of $10
  • Mobile app available for iOS and Android
  • 24/7 chat and toll-free phone number

Cons

  • Long withdrawal processing time
  • No VIP program available
  • Games not available in demo mode
  • No Evolution and Pragmatic live dealer games

Verdict

Bet365 Casino is ideal for New Zealand players, regardless of experience levels. The many games make it a great choice for beginners, while the high limits for live dealer games are excellent for experienced players. The 60+ Originals games are a big plus as they offer customers exclusivity, while the Dual Drop Jackpots system is as close as you can get to a VIP program. Withdrawals could’ve been faster, and the absence of Poli as a cashout method is something players might consider a relevant drawback. However, the casino makes up for that with its vast collection of games, sharp customer support, and high RTP.

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21Prive Casino Ranked by Categories

CategoryTrending
10 Free SpinsTop 20
50 Free SpinsTop 5
StarburstTop 10

How we test 21Prive Casino

We are committed to give you truthful reviews of 21Prive Casino. We conduct comprehensive testing of all aspects before we offer you the complete review. Our detailed evaluation process ensures that payment options are completely safe and accesible. We also play lots of different slot games and live games to check if they are of good quality and fair. Our detailed testing guarantees reviews you can rely on. Our detailed testing guarantees reviews you can rely on.

ReviewDetails
Reviewer
CasinoAlpha rating
Test Duration
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Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
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Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!