The Grand Ivy Casino Review & Bonus List
In this The Grand Ivy Casino review, we will dive into the game selection, payment methods, responsible gaming policy and more information about the developer’s website. We will also present The Grand Ivy Casino Bonus Codes.
|Min. deposit||Min. Withdrawal||Max. cashout||Payout time||Game types||Slot games||Live dealer games||Licenses||Bonus||Vip program|
|NZD20||NZD20||NZD20000||2 days||Baccarat, Bingo, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Online lottery, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker||3000||350||Malta Gaming Authority, UK Gambling Commission||100% up to NZD300||Yes|
- Sic Bo
- Scratch cards
- Table games
- Live Blackjack
- Live Casino
- Live Baccarat
- Live Roulette
- Online lottery
- Video Poker
The Grand Ivy Casino Review Table of Contents
The Grand Ivy Casino bonus codes
There are multiple incentives available on the website. But don’t forget that they come with specific terms and conditions. Here is what you should know before claiming The Grand Ivy Casino bonus codes:Read more
Firstly, the minimum wagering requirement stated by the provider for The Grand Ivy Casino bonus codes is 35 times unless otherwise indicated in the promotion’s terms. Note that you will have your deposit and the possible winnings blocked by the developer until the wagering requirement is completed.
If specific The Grand Ivy Casino bonus codes allow withdrawals with an active bonus balance, the rest of your bonus will be revoked.
|Game type||Wagering requirement|
|Big Bad Wolf, Fortunes of Ra, 300 Shields||20%|
|9 Pots of Gold, Diamond King Jackpots, Magical Reels||0%|
We suggest checking the Promotional Terms & Conditions section for a complete list of games and their contributions.
- You cannot claim multiple bonuses per deposit
- The operator limited the winnings and the withdrawals for all types of offers to NZ$100.
- The wager will be deducted from the player’s cash balance. The bet will be deducted from the Bonus Balance if this amount is unavailable.
- If the wager used cash and bonus funds, the winnings would be distributed accordingly.
- Even if specific offers have been advertised on a particular game, the promotion may be valid for other games, which are listed in the Terms & Conditions.
- Working in a syndicate or teams with other players to abuse promotions or cheat
- Depositing and withdrawing funds soon after depositing and wagering just over one time, the amount
- Using special software or taking advantage of system bugs
- Creating more than one Account to claim The Grand Ivy Casino bonus codes
- You cannot play a game that does not permit bonus money. If you still attempt to, the provider has the right to remove the bonus and winnings and lock your account without further notice.
Besides promotional abuse, the website has a section for irregular play, which can help new players understand better the risks involved when entering a promotion.
Firstly, you cannot place a bet larger than 20% of the value of the initial The Grand Ivy Casino bonus code until the wagering requirements have been met.
If you receive a NZ$300 bonus, the maximum bet you can place cannot exceed NZ$60.
Another form of irregular play is applying an equal or low-margin bet. These kinds of bets will not count towards the wagering requirements. To this, leaving large bets on the table in table games and returning to them after the bonus wagering has been completed also applies.
Progressing through the bonus stages by using the bonus funds and then completing the final steps with cash after the bonus funds have been released or forfeited is also defying the provider.
It is also forbidden to delay winnings initiated with bonus or cash funds by stepping out of the session and returning after the bonus has been wagered.Read less
The Grand Ivy Casino
WELCOME BONUS OF 100% UP TO NZ$300 + 25 BONUS SPINS
- 1st deposit: 100% up to NZ$300 + 25 Bonus Spins on Starburst
- 2nd deposit: 25% up to NZ$800 + 50 Bonus Spins on Aloha Cluster Pays
- 3rd deposit: 50% up to NZ$400 + 25 Bonus Spins on Gonzo`s Quest
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- Company name:
- White Hat Gaming Limited
- Registration number:
- Online since:
- 85 St John Street, Valletta, VLT1165, Malta
- Malta Gaming Authority:
- UK Gambling Commission:
Established in 2016, White Hat Gaming Limited owns The Grand Ivy Casino. It is licensed by the Malta Gaming Authority and is regulated by The UK Gambling Commission.
As a provider that ensures the safety of its players, it also offers a wide selection of games and partnerships with some of the most popular game providers like Microgaming, NetEnt, PragmaticPlay and many more.
The Grand Ivy Casino sister sites
You can find the same games and providers on the provider’s sister sites. Here are some examples:
- Casimba Casino
- Dream Vegas Casino
- Temple Nile Casino
- Jackpot Village
- Barz Casino
For this review, we created an account ourselves to experience how the registration process goes. It is pretty simple and fast.
Registration on the platform consists of only three steps:
- Give your personal information, including your name, email, phone number and date of birth
- Fill in your complete address
- Set a username, password and your preferred currency
After completing this stage, you are ready to go. You can activate The Grand Ivy Casino bonus codes later by entering your Account. You will find a special section for the promotions and another which shows you cash and bonus accounts.
After registration, the website will not show you any page until you fill in your communication preferences.
To ensure a safe experience on the platform, you will also have to complete some verification checks occasionally. The process takes up to 48 hours for the developers to receive the documents.
After the procedure is completed, you will be contacted by one of the operators. You can upload your documents by entering your Account in the My Details section and clicking on the link at the page’s top.
The developer may verify your email address by sending you an activation link or checking if you have the legal age to play using different platforms.
You will also be required to send documents like ID, utility bill or bank statement to verify your identity and request proof of ownership of your Account’s details.
The developer may ask for additional documents also if your cumulative deposits exceed NZ$2000.
If the requested documents are not sent or are considered fraudulent, the provider has the right to suspend your account.
We wanted to ensure we didn’t miss anything. So, for the next step, we will tell you everything about the website’s layout and performance.
Our experts test it on the following devices:
|Asus Chromebook Flip C436||WiFi||Opera Browser|
|Samsung Galaxy A53 5G||5G||Google Chrome|
|Apple iPad Air||WiFi||Safari|
We did not encounter any problems while using the website.
We tested the website’s performance personally, and except for the speed index, which takes a little bit longer to load the content on the platform, we did not find any bugs or glitches.
As for the colours, the website has a black and gray font, and except for the game icons, the only colour you will find is Gold. It has a pleasant and elegant general layout.
The information on the website is easy to find thanks to the many buttons and separate sections.
We expected the layout to be a little more crowded on the mobile version. Still, the mobile platform adjusted just well to the smaller screen.
The place of the sections and buttons differs, but the changes are very user-friendly.
With a selection of over 3000 games, the platform offers diversity. You will find must-have games like slots, table games, live dealer sessions, jackpots and many more.
Among the most popular game providers you will find on the platform are Microgaming, NetEnt, PragmaticPlay, Ezugi, Play’n’Go and many others.
New Zealand players will find around 3000 slot games, with the minimum bet ranging from NZ$0.20 to NZ$2.50, depending on the game provider.
In this category, you may find the next titles:
- Slots – Book of Dead, 9 Bass, Temple of Riches
- Jackpots – Bass Boss, Dragons Cluster Buster, Doggy Riches
- Megaways – Temple Tumble Megaways, Cash’n’Riches Wow Pot Megaways, Stargate· Megaways
Some providers, like Red Tiger, will not let you enter the game until you deposit on the platform.
This section counts 65 table games of Roulette, Baccarat and Blackjack. Besides these classics, you will find games like solitaire and craps from popular game providers like Evolution, Switch Studios and Microgaming, among others.
|Game type||Minimum bet||Maximum bet|
In this section, ten live Roulette games are available from various game providers like Evolution, Pragmatic Play and Ezugi. More games are available in each provider’s Lobby.
Among the many versions, you will find:
- Gold Bar Roulette
- Lightning Roulette
- Live Roulette
- Mega Roulette
There are only three Blackjack games available, but on the bright side, one of them is a Lobby button from Pragmatic. The other two providers can find more games in the Lobby section.
The betting limits are as follows:
|Game title||Minimum bet||Maximum bet|
|Classic Speed Blackjack 27||NZ$10||NZ$10000|
As for the Live Baccarat games, only one Speed Baccarat and the Lobbys from Pragmatic Play and Evolution are listed. You can find more than 60 Baccarat games in the provider’s Lobby.
The Live Dealer section provides other types of live games, like Sic Bo and Dice.
The Grand Ivy Casino vs. Market Standards
Industry standard: NZ$10
Industry standard: NZ$10
Industry standard: NZ$5,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to NZ$200
|100% up to NZD300|
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
||NZD20||NZD20||NZD20000||2 days||1 min||2 days||3000||100% up to NZD 300|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1 day||2000||200% up to NZD 50|
||NZD5||NZD50||NZD1000000||+3 days||3 mins||3 days||450||100% up to NZD 250|
||NZD10||NZD1||NZD1000000||1 day||3 mins||1-2 days||2500||-|
||NZD20||NZD20||NZD10000||3 days||3 mins||3 days||1500||100% up to NZD 1200|
||NZD5||NZD50||NZD1000000||+3 days||4 mins||2 days||400||-|
||NZD10||NZD50||NZD1000000||3 days||2 mins||+3 days||500||100% up to NZD 400|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1-2 days||800||100% up to NZD 500|
The next topic we will present in The Grand Ivy Casino review is the payment methods and their limits.
New Zealand Players have six payment methods as cards or e-wallets. The deposit limits start at NZ$20 and end at your set daily, which is set automatically at NZ$999999.
The limits you can set for a deposit are daily, weekly or monthly. To do this, enter the Deposit Limit section from your Account.
The only withdrawal method available is Bank Transfer. You cannot cash out less than NZ$20 and more than NZ$5000. Also, the maximum limit will automatically reset weekly.
The provider will revise the withdrawal request within 24 to 48 hours. Once the request is not in the pending stage anymore, the money will reach in a time frame of 2 to 5 business days.
At your first withdrawal, an additional time of 24 to 48 hours will be added to the request.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal_time|
The VIP section holds certain specific benefits for each stage. You become eligible for this section based on your Account and gameplay activity.
But, you can enter the program only by invitation. Below is a list of all the VIP levels and what they include:
|VIP Level||Personal VIP account manager||VIP level upgrade award||Priority withdrawals||VIP Cashback offers||VIP Cash credit||Access to VIP tournaments||Birthday reward|
You will be notified about the VIP program via your preferred method of communication selected in your Account.
The operator will review your membership at a certain level every 30 to 60 days from your last upgrade.
- No phone available
- [email protected]
- Live chat:
- Yes, 24/7
The support team is available via live chat or email.
The live chat option is available 24/7 and helped give the requested information. But, to be able to chat with the operators, you need to fill in a series of data:
- A four-digit pin code (optional)
- Full name, email address and date of birth
- Address, area, city and postcode
You can enter your question in the first stage, but the support team will not answer it before completing all the steps.
The Grand Ivy Casino complaints
The provider offers complaint support as well. The procedure consists of three steps:
- First, you are advised to contact the support team via live chat or email. Here it would be best if you expressed the reason for your discontent. An operator will investigate the query and make notes of your complaint. After analysing it, the operator will try to help you with your problem.
- If you are unsatisfied with the result or the problem is not fixed, the provider suggests you ask for a further review. The matter will be referred to the Support host’s team leader. They will review the problem and communicate the latest decision to you
- Only if you reach this step will your enquiry be classified as a complaint. If you did not receive a satisfactory response after the first two steps, you will be redirected to the Complaint team. A Case ID will be added there, and the final resolution will be granted. The provider considers this as the last step of the process, and no additional discussion regarding the complaint will be conducted.
Note that you should start the procedure as soon as you identify the issue.
The entire process may take up to ten days or less. The support team will notify you if any complication occurs during the process.
You can also contact some Alternative Dispute Resolution entities like eCogra if you are not satisfied with the final answer of the support team regarding your complaint.
We found many responsible tools provided by the developer. They include many self-imposed limits for the player, like:
- Session limits
- Deposit limits
- Reality check button displayed on the Homepage
We also found a self-assessment inquiry and many useful links to authorised gambling authorities to help with a gambling problem that spiraled out of control.
Other responsible tools like account closure, underage restrictive gaming, advice on the problem and access to account history are available.
In the case in which your gambling experience becomes a problem, you should take into consideration self-exclusion. It will automatically set at a period of six months unless you state otherwise.
To do this, enter the responsible gambling section in your Account and click on the redirecting link.
If you cannot exclude from the website, you can contact the support team or send the request to self-exclude via email.
The Grand Ivy Casino Review - Pros and Cons
- Over 3000 games
- Live casino lobbies
- Over 100 game providers
- Numerous responsible tools
- No phone support
- Slow loading speed
How we review
What is The Grand Ivy Casino login process?
- Click on the Login button
- Insert your username/email address and password
- Press Continue.