• 100% UP TO $300 + 25 FREE SPINS

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    Important Terms

    To enter the promotion you need to deposit a minimum of NZ$20 for each stage and the wagering requirement is 35 times.

    Promotion Verdict

    On the first deposit, players receive a 100% bonus up to NZ$300 along with 25 Bonus Spins on Starburst. The second deposit offers a 25% bonus up to NZ$800 plus 50 Bonus Spins on Aloha Cluster Pays. Lastly, the third deposit entails a 50% bonus up to NZ$400 along with 25 Bonus Spins on Gonzo’s Quest.
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    9.2 / 10
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The Grand Ivy Casino Review

Overview

Min deposit$20
Payout time2 days
Slot games3000
Live games350

Legit and fairness

We found many responsible tools provided by the developer to ensure safety. They include many self-imposed limits for the player, like:

  • Session limits
  • Deposit limits
  • Reality check button displayed on the Homepage

We also found a self-assessment inquiry and many useful links to authorised gambling authorities to help with a gambling problem that spiraled out of control.

Other responsible tools like account closure, underage restrictive gaming, advice on the problem and access to account history are available.

Self-exclusion

In the case in which your gambling experience becomes a problem, you should take into consideration self-exclusion. It will automatically set at a period of six months unless you state otherwise.

To do this, enter the responsible gambling section in your Account and click on the redirecting link.

If you cannot exclude from the website, you can contact the support team or send the request to self-exclude via email.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
CashtoCode$20N/A
MasterCard$20N/A
Neosurf$20N/A
Paysafecard$20N/A
Skrill Moneybookers$20N/A
Visa$20N/A
n/aN/A$20000
Min deposit$20
Min. Withdrawal$20
Payout time2 days

New Zealand Players have six payment methods as cards or e-wallets. The deposit limits start at NZ$20 and end at your set daily, which is set automatically at NZ$999999.

The limits you can set for a deposit are daily, weekly or monthly. To do this, enter the Deposit Limit section from your Account.

Withdrawal process

The only withdrawal method available is Bank Transfer. You cannot cash out less than NZ$20 and more than NZ$5000. Also, the maximum limit will automatically reset weekly.

The provider will revise the withdrawal request within 24 to 48 hours. Once the request is not in the pending stage anymore, the money will reach in a time frame of 2 to 5 business days.

At your first withdrawal, an additional time of 24 to 48 hours will be added to the request.

Customer support

The support team is available via live chat or email.

The live chat option is available 24/7 and helped give the requested information. But, to be able to chat with the operators, you need to fill in a series of data:

  • A four-digit pin code (optional)
  • Full name, email address and date of birth
  • Address, area, city and postcode

You can enter your question in the first stage, but the support team will not answer it before completing all the steps.

Complaint policy

The provider offers complaint support as well. The procedure consists of three steps:

  1. First, you are advised to contact the support team via live chat or email. Here it would be best if you expressed the reason for your discontent. An operator will investigate the query and make notes of your complaint. After analysing it, the operator will try to help you with your problem.
  2. If you are unsatisfied with the result or the problem is not fixed, the provider suggests you ask for a further review. The matter will be referred to the Support host’s team leader. They will review the problem and communicate the latest decision to you
  3. Only if you reach this step will your enquiry be classified as a complaint. If you did not receive a satisfactory response after the first two steps, you will be redirected to the Complaint team. A Case ID will be added there, and the final resolution will be granted. The provider considers this as the last step of the process, and no additional discussion regarding the complaint will be conducted.

The entire process may take up to ten days or less. The support team will notify you if any complication occurs during the process.

You can also contact some Alternative Dispute Resolution entities like eCogra if you are not satisfied with the final answer of the support team regarding your complaint.

Product rating

9.0/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Scratchcards
Scratchcards
Keno
Keno
Bingo
Bingo
Craps
Craps
Slingo
Slingo
Sic Bo
Sic Bo
Poker
Poker
Live casino
Live casino
Online Lottery
Online Lottery

Game providers

With a selection of over 3000 games, the platform offers diversity. You will find must-have games like slots, table games, live dealer sessions, jackpots and many more.

Among the most popular game providers you will find on the platform are Microgaming, NetEnt, PragmaticPlay, Ezugi, Play’n’Go and many others.

Slots

New Zealand players will find around 3000 slot games, with the minimum bet ranging from NZ$0.20 to NZ$2.50, depending on the game provider.

In this category, you may find the next titles:

  • Slots – Book of Dead, 9 Bass, Temple of Riches
  • Jackpots – Bass Boss, Dragons Cluster Buster, Doggy Riches
  • Megaways – Temple Tumble Megaways, Cash’n’Riches Wow Pot Megaways, Stargate· Megaways

Some providers, like Red Tiger, will not let you enter the game until you deposit on the platform.

Table games

This section counts 65 table games of Roulette, Baccarat and Blackjack. Besides these classics, you will find games like solitaire and craps from popular game providers like Evolution, Switch Studios and Microgaming, among others.

Betting limits

Game type Minimum bet Maximum bet
Classic Blackjack NZ$1 NZ$5000
Classic Roulette NZ$0.40 NZ$20000
Baccarat NZ$5 NZ$500

Live Roulette

In this section, ten live Roulette games are available from various game providers like Evolution, Pragmatic Play and Ezugi. More games are available in each provider’s Lobby.

Among the many versions, you will find:

  • Gold Bar Roulette
  • Lightning Roulette
  • Live Roulette
  • Mega Roulette

Live Blackjack

There are only three Blackjack games available, but on the bright side, one of them is a Lobby button from Pragmatic. The other two providers can find more games in the Lobby section.

The betting limits are as follows:

Game title Minimum bet Maximum bet
Power Blackjack NZ$2 NZ$10000
Infinite Blackjack NZ$2 NZ$2000
Classic Speed Blackjack 27 NZ$10 NZ$10000

Live Baccarat

As for the Live Baccarat games, only one Speed Baccarat and the Lobbys from Pragmatic Play and Evolution are listed. You can find more than 60 Baccarat games in the provider’s Lobby.

The Live Dealer section provides other types of live games, like Sic Bo and Dice.

Desktop interface verdict

We did not encounter any problems while using the website.

We tested the website’s performance personally, and except for the speed index, which takes a little bit longer to load the content on the platform, we did not find any bugs or glitches.

As for the colours, the website has a black and gray font, and except for the game icons, the only colour you will find is Gold. It has a pleasant and elegant general layout.

The information on the website is easy to find thanks to the many buttons and separate sections.

Mobile verdict

We expected the layout to be a little more crowded on the mobile version. Still, the mobile platform adjusted just well to the smaller screen.

The place of the sections and buttons differs, but the changes are very user-friendly.

VIP Scheme

The VIP section holds certain specific benefits for each stage. You become eligible for this section based on your Account and gameplay activity.

But, you can enter the program only by invitation. Below is a list of all the VIP levels and what they include:

VIP Level Personal VIP account manager VIP level upgrade award Priority withdrawals VIP Cashback offers VIP Cash credit Access to VIP tournaments Birthday reward
Silver x x x x x
Gold x x
Platinum
Elite

You will be notified about the VIP program via your preferred method of communication selected in your Account.

The operator will review your membership at a certain level every 30 to 60 days from your last upgrade.

Reputation

9.6/10Reputation

Licenses

MGA - C73232
UK Gambling CommissionUK Gambling Commission - 52894

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Established in 2016, White Hat Gaming Limited owns The Grand Ivy Casino. It is licensed by the Malta Gaming Authority and is regulated by The UK Gambling Commission.

As a provider that ensures the safety of its players, it also offers a wide selection of games and partnerships with some of the most popular game providers like Microgaming, NetEnt, PragmaticPlay and many more.

The Grand Ivy Casino sister sites

You can find the same games and providers on the provider’s sister sites. Here are some examples:

  • Casimba Casino
  • Dream Vegas Casino
  • Temple Nile Casino
  • Jackpot Village
  • Barz Casino

Verdict

Pros

  • Over 3000 games
  • Live casino lobbies
  • Over 100 game providers
  • Numerous responsible tools

Cons

  • No phone support
  • Slow loading speed

The Grand Ivy Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
The Grand Ivy Casino Logo30003502016$202 daysNo
Lucky Thrillz Casino Logo10002802020$202 days24/7
Kajot Casino Logo2502012$101 dayNot 24/7
Jackpot Village Casino Logo1200402019$202 daysNo
Emu Casino Logo13601002012$103 daysNo
Mega Casino Logo77264562012$10$100001 dayNot 24/7

The Grand Ivy Casino Alternatives

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Big5Casino

Pros

  • High number of 2000 pokies
  • Over 200 live dealer titles available
  • Fast payout processing time of 1 day

Cons

  • The maximum cashout per month is just $5000
  • The minimum deposit you can make is $15

Verdict

Our experts were impressed with the gaming selection at Big5Casino, stating it deserves a spot as a top casino site in NZ. There are over 2000 pokies available, from providers such as Microgaming, NetEnt, and Pragmatic Play. If you enjoy playing live dealer games however, there is something for you too. The platform hosts around 200 live blackjack, roulette, baccarat, and game shows, so you know you will have something to play.

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PlayOJO Casino

Pros

  • Over 2500 games from 50 providers
  • Fast payout processing time of under 1 day
  • Several payment methods and accepted currencies

Cons

  • No phone support available
  • Live chat not available 24/7
  • Invitation-only VIP programme

Verdict

We were impressed by the banking policy at PlayOJO Casino, which makes the site one of the top online casinos you can play at in the NZ. First of all, the minimum deposit is $9.50, which is quite low. Payouts are very fast, and you can receive your funds in under 24 hours. The biggest plus we found was that the minimum amount you can withdraw is $1. This, combined with the extensive selection of 2500 pokies, makes PlayOJO a great place to start as a beginner player.

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Highroller Casino

Pros

  • Over 2400 titles
  • Live chat support available 24/7
  • Cryptocurrencies available for transactions

Cons

  • Transaction processing time takes up to 3 days
  • Minimum withdrawal of $50 for crypto withdrawals

Verdict

The Highroller site is a top casino choice for players interested in slots, as there are over 2400 available. You have a sleek interface and various payment options, including cryptocurrencies. Registration takes almost no time, but the transaction processing time can take up to three days.

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The Grand Ivy Casino Ranked by Categories

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How we test The Grand Ivy Casino

We are committed to give you truthful reviews of The Grand Ivy Casino. We test everything thoroughly before writing our reviews. Our detailed evaluation process ensures that payment options are completely safe and accesible. We play different games to ensure they are both fair and high quality. Our detailed testing guarantees reviews you can rely on. Our detailed testing guarantees reviews you can rely on.

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F.A.Q.

What is The Grand Ivy Casino login process?

  • Click on the Login button
  • Insert your username/email address and password
  • Press Continue.

What is The Grand Ivy Casino withdrawal time?

The pending stage can take two days. After that, it may take 2 to 5 business days to receive the funds in your account, depending on your chosen payment method.

Is The Grand Ivy Casino legit?

Yes! The casino is a legit operator, holding the Malta Gaming Authority license and being regulated by the UK Gambling Commission.

Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at CasinoAlpha

Tudor makes use of his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.