The Grand Ivy Casino Review & Bonus List

Registration process

For this review, we created an account ourselves to experience how the registration process goes. It is pretty simple and fast.

Registration on the platform consists of only three steps:

1. Give your personal information, including your name, email, phone number and date of birth
2. Fill in your complete address
3. Set a username, password and your preferred currency

After completing this stage, you are ready to go. You can activate The Grand Ivy Casino bonus codes later by entering your Account. You will find a special section for the promotions and another which shows you cash and bonus accounts.

Verification checks

To ensure a safe experience on the platform, you will also have to complete some verification checks occasionally. The process takes up to 48 hours for the developers to receive the documents.

After the procedure is completed, you will be contacted by one of the operators. You can upload your documents by entering your Account in the My Details section and clicking on the link at the page’s top.

The developer may verify your email address by sending you an activation link or checking if you have the legal age to play using different platforms.

You will also be required to send documents like ID, utility bill or bank statement to verify your identity and request proof of ownership of your Account’s details.

If the requested documents are not sent or are considered fraudulent, the provider has the right to suspend your account.

User experience

We wanted to ensure we didn’t miss anything. So, for the next step, we will tell you everything about the website’s layout and performance.

Our experts test it on the following devices:

Desktop

We did not encounter any problems while using the website.

We tested the website’s performance personally, and except for the speed index, which takes a little bit longer to load the content on the platform, we did not find any bugs or glitches.

As for the colours, the website has a black and gray font, and except for the game icons, the only colour you will find is Gold. It has a pleasant and elegant general layout.

The information on the website is easy to find thanks to the many buttons and separate sections.

Mobile

We expected the layout to be a little more crowded on the mobile version. Still, the mobile platform adjusted just well to the smaller screen.

The place of the sections and buttons differs, but the changes are very user-friendly.

VIP

The VIP section holds certain specific benefits for each stage. You become eligible for this section based on your Account and gameplay activity.

But, you can enter the program only by invitation. Below is a list of all the VIP levels and what they include:

You will be notified about the VIP program via your preferred method of communication selected in your Account.

Responsible gambling

We found many responsible tools provided by the developer. They include many self-imposed limits for the player, like:

• Session limits
• Deposit limits
• Reality check button displayed on the Homepage

We also found a self-assessment inquiry and many useful links to authorised gambling authorities to help with a gambling problem that spiraled out of control.

Other responsible tools like account closure, underage restrictive gaming, advice on the problem and access to account history are available.

Self-exclusion

In the case in which your gambling experience becomes a problem, you should take into consideration self-exclusion. It will automatically set at a period of six months unless you state otherwise.

To do this, enter the responsible gambling section in your Account and click on the redirecting link.