The Grand Ivy Casino logo

The Grand Ivy Casino Review & Bonus List

Casino Rating:

In this The Grand Ivy Casino review, we will dive into the game selection, payment methods, responsible gaming policy and more information about the developer’s website. We will also present The Grand Ivy Casino Bonus Codes.

The Grand Ivy Casino logo
Even if the loading speed of the page takes sometimes a little longer to load, the user experience we had was positive. The layout is pleasant and the information is easy to find on the desktop and mobile versions.
Deposits & Withdrawals
After an in-depth analysis, we found several payment methods including credit cards and e-wallets. Also, the payout time may reach 48 hours to process a player`s cashout request. Yet, some essential payment methods might be missing.
The Games section provides all the essential games for the gamblers: over 3000 slot games, table games and live Baccarat, Blackjack, Roulette and their lobbies. The games are provided by many popular providers like Microgaming, NetEnt and Evolution.
The Grand Ivy Casino offer in terms of promotions consists of a welcome bonus for new players. The provider doesn't have any no deposit or free spins available at the moment.
Customer Support
The developer provides customer support on the platform via e-mail and 24/7 live chat. Although they do not offer telephone support, the operators turned out to be very useful via live chat.
  • The Grand Ivy Casino holds the Malta Gaming Authority license.
  • It is also regulated by the UK Gambling Commission.
Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
NZD20 NZD20 NZD20000 2 days Baccarat, Bingo, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Online lottery, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker 3000 350 Malta Gaming Authority, UK Gambling Commission 100% up to NZD300 Yes
  • Sic Bo Sic Bo
  • Roulette Roulette
  • Scratch cards Scratch cards
  • Poker Poker
  • Progressive Progressive
  • Table games Table games
  • Bingo Bingo
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Keno Keno
  • Live Baccarat Live Baccarat
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Slingo Slingo
  • Live Roulette Live Roulette
  • Slots Slots
  • Online lottery Online lottery
  • Video Poker Video Poker
  • Baccarat Baccarat
Deposit options Min deposit Accepted currency Payout options
CashtoCode, MasterCard, Neosurf, Paysafecard, Skrill Moneybookers, Visa NZD20 NZD Bank Transfer

The Grand Ivy Casino Review Table of Contents

The Grand Ivy Casino bonus codes

There are multiple incentives available on the website. But don’t forget that they come with specific terms and conditions. Here is what you should know before claiming The Grand Ivy Casino bonus codes:

Read more


Firstly, the minimum wagering requirement stated by the provider for The Grand Ivy Casino bonus codes is 35 times unless otherwise indicated in the promotion’s terms. Note that you will have your deposit and the possible winnings blocked by the developer until the wagering requirement is completed.

Be aware

If specific The Grand Ivy Casino bonus codes allow withdrawals with an active bonus balance, the rest of your bonus will be revoked.

Game contributions

Game type Wagering requirement
Slots 100%
Big Bad Wolf, Fortunes of Ra, 300 Shields 20%
9 Pots of Gold, Diamond King Jackpots, Magical Reels 0%


We suggest checking the Promotional Terms & Conditions section for a complete list of games and their contributions.

Bonus rules

  • You cannot claim multiple bonuses per deposit
  • The operator limited the winnings and the withdrawals for all types of offers to NZ$100.
  • The wager will be deducted from the player’s cash balance. The bet will be deducted from the Bonus Balance if this amount is unavailable.
  • If the wager used cash and bonus funds, the winnings would be distributed accordingly.
  • Even if specific offers have been advertised on a particular game, the promotion may be valid for other games, which are listed in the Terms & Conditions.

Promotional abuse

  • Working in a syndicate or teams with other players to abuse promotions or cheat
  • Depositing and withdrawing funds soon after depositing and wagering just over one time, the amount
  • Using special software or taking advantage of system bugs
  • Creating more than one Account to claim The Grand Ivy Casino bonus codes
  • You cannot play a game that does not permit bonus money. If you still attempt to, the provider has the right to remove the bonus and winnings and lock your account without further notice.

Irregular play

Besides promotional abuse, the website has a section for irregular play, which can help new players understand better the risks involved when entering a promotion.

Firstly, you cannot place a bet larger than 20% of the value of the initial The Grand Ivy Casino bonus code until the wagering requirements have been met.


If you receive a NZ$300 bonus, the maximum bet you can place cannot exceed NZ$60.

Another form of irregular play is applying an equal or low-margin bet. These kinds of bets will not count towards the wagering requirements. To this, leaving large bets on the table in table games and returning to them after the bonus wagering has been completed also applies.

Progressing through the bonus stages by using the bonus funds and then completing the final steps with cash after the bonus funds have been released or forfeited is also defying the provider.

It is also forbidden to delay winnings initiated with bonus or cash funds by stepping out of the session and returning after the bonus has been wagered.

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The Grand Ivy Casino

The Grand Ivy Casino



Casino info:
The Grand Ivy Casino is an operator established in 2016. The website is owned by White Hat Gaming Limited and licensed by the Malta Gaming Authority and the UK Gambling Commission.
Pros: live lobbies, numerous responsible gambling tools
Cons: no phone support
The offer:
  • 1st deposit: 100% up to NZ$300 + 25 Bonus Spins on Starburst
  • 2nd deposit: 25% up to NZ$800 + 50 Bonus Spins on Aloha Cluster Pays
  • 3rd deposit: 50% up to NZ$400 + 25 Bonus Spins on Gonzo`s Quest
Be aware:
To enter the promotion you need to deposit a minimum of NZ$20 for each stage and the wagering requirement is 35 times. The casino has over 3000 games available from well-known game providers like Microgaming, Evolution and NetEnt. Although the operator does not have a telephone number, you can contact the support team via e-mail or live chat for any problem encountered.
CashtoCode MasterCard Neosurf Paysafecard Visa


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Casino overview

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Live casino Live casino The Grand Ivy Casino
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VIP program VIP program The Grand Ivy Casino
Company name:
White Hat Gaming Limited
Registration number:
Online since:
85 St John Street, Valletta, VLT1165, Malta

Malta Gaming Authority:
UK Gambling Commission:

Established in 2016, White Hat Gaming Limited owns The Grand Ivy Casino. It is licensed by the Malta Gaming Authority and is regulated by The UK Gambling Commission.

As a provider that ensures the safety of its players, it also offers a wide selection of games and partnerships with some of the most popular game providers like Microgaming, NetEnt, PragmaticPlay and many more.

The Grand Ivy Casino sister sites

You can find the same games and providers on the provider’s sister sites. Here are some examples:

  • Casimba Casino
  • Dream Vegas Casino
  • Temple Nile Casino
  • Jackpot Village
  • Barz Casino

Registration process

For this review, we created an account ourselves to experience how the registration process goes. It is pretty simple and fast.

Registration on the platform consists of only three steps:

  1. Give your personal information, including your name, email, phone number and date of birth
  2. Fill in your complete address
  3. Set a username, password and your preferred currency

After completing this stage, you are ready to go. You can activate The Grand Ivy Casino bonus codes later by entering your Account. You will find a special section for the promotions and another which shows you cash and bonus accounts.

Be aware

After registration, the website will not show you any page until you fill in your communication preferences.

Verification checks

To ensure a safe experience on the platform, you will also have to complete some verification checks occasionally. The process takes up to 48 hours for the developers to receive the documents.

After the procedure is completed, you will be contacted by one of the operators. You can upload your documents by entering your Account in the My Details section and clicking on the link at the page’s top.

The developer may verify your email address by sending you an activation link or checking if you have the legal age to play using different platforms.

You will also be required to send documents like ID, utility bill or bank statement to verify your identity and request proof of ownership of your Account’s details.

Be aware

The developer may ask for additional documents also if your cumulative deposits exceed NZ$2000.

If the requested documents are not sent or are considered fraudulent, the provider has the right to suspend your account.

User experience

We wanted to ensure we didn’t miss anything. So, for the next step, we will tell you everything about the website’s layout and performance.

Our experts test it on the following devices:

Device Internet Browser
Asus Chromebook Flip C436 WiFi Opera Browser
Samsung Galaxy A53 5G 5G Google Chrome
Apple iPad Air WiFi Safari


We did not encounter any problems while using the website.

We tested the website’s performance personally, and except for the speed index, which takes a little bit longer to load the content on the platform, we did not find any bugs or glitches.

As for the colours, the website has a black and gray font, and except for the game icons, the only colour you will find is Gold. It has a pleasant and elegant general layout.

The information on the website is easy to find thanks to the many buttons and separate sections.


We expected the layout to be a little more crowded on the mobile version. Still, the mobile platform adjusted just well to the smaller screen.

The place of the sections and buttons differs, but the changes are very user-friendly.


With a selection of over 3000 games, the platform offers diversity. You will find must-have games like slots, table games, live dealer sessions, jackpots and many more.

Among the most popular game providers you will find on the platform are Microgaming, NetEnt, PragmaticPlay, Ezugi, Play’n’Go and many others.


New Zealand players will find around 3000 slot games, with the minimum bet ranging from NZ$0.20 to NZ$2.50, depending on the game provider.

In this category, you may find the next titles:

  • Slots – Book of Dead, 9 Bass, Temple of Riches
  • Jackpots – Bass Boss, Dragons Cluster Buster, Doggy Riches
  • Megaways – Temple Tumble Megaways, Cash’n’Riches Wow Pot Megaways, Stargate· Megaways

Be aware

Some providers, like Red Tiger, will not let you enter the game until you deposit on the platform.

Table games

This section counts 65 table games of Roulette, Baccarat and Blackjack. Besides these classics, you will find games like solitaire and craps from popular game providers like Evolution, Switch Studios and Microgaming, among others.

Betting limits

Game type Minimum bet Maximum bet
Classic Blackjack NZ$1 NZ$5000
Classic Roulette NZ$0.40 NZ$20000
Baccarat NZ$5 NZ$500

Live Roulette

In this section, ten live Roulette games are available from various game providers like Evolution, Pragmatic Play and Ezugi. More games are available in each provider’s Lobby.

Among the many versions, you will find:

  • Gold Bar Roulette
  • Lightning Roulette
  • Live Roulette
  • Mega Roulette

Live Blackjack

There are only three Blackjack games available, but on the bright side, one of them is a Lobby button from Pragmatic. The other two providers can find more games in the Lobby section.

The betting limits are as follows:

Game title Minimum bet Maximum bet
Power Blackjack NZ$2 NZ$10000
Infinite Blackjack NZ$2 NZ$2000
Classic Speed Blackjack 27 NZ$10 NZ$10000

Live Baccarat

As for the Live Baccarat games, only one Speed Baccarat and the Lobbys from Pragmatic Play and Evolution are listed. You can find more than 60 Baccarat games in the provider’s Lobby.


The Live Dealer section provides other types of live games, like Sic Bo and Dice.

Game providers

1X2 Gaming 1X2 Gaming
2By2 Gaming 2By2 Gaming
4The Player 4The Player
Adoptit Publishing Adoptit Publishing
Ainsworth Ainsworth
Alchemy Gaming Alchemy Gaming
All41 Studios All41 Studios
Apollo Games Apollo Games
Asylum Labs Asylum Labs
Bally Bally
Barcrest Barcrest
BB Games BB Games
Betdigital Ltd Betdigital Ltd
Bgaming Bgaming
Big Time Gaming Big Time Gaming
Bla Bla Bla Studios Bla Bla Bla Studios
Black Pudding Black Pudding
Blueprint Gaming Blueprint Gaming
Booming Games Booming Games
Bulletproof Gaming Bulletproof Gaming
Chance Interactive Chance Interactive
Colossus Bets Colossus Bets
Concept Gaming Concept Gaming
Crazy Tooth Studio Crazy Tooth Studio
Electric Elephant Electric Elephant
Endemol Studios Endemol Studios
Evolution Gaming Evolution Gaming
Eyecon Eyecon
Ezugi Ezugi
Fantasma Games Fantasma Games
Fortune Factory Fortune Factory
Foxium Foxium
FugaGaming FugaGaming
Gameburger Gameburger
Games Inc Games Inc
Gamevy Gamevy
Gaming Corps Gaming Corps
Gold Coin Studios Gold Coin Studios
Golden Rock Studios Golden Rock Studios
Green Jade Green Jade
GreenTube GreenTube
Hacksaw Gaming Hacksaw Gaming
Half Pixel Half Pixel
High 5 Games High 5 Games
Hurricane Hurricane
Inspired Gaming Group Inspired Gaming Group
Iron Dog Iron Dog
Jade Rabbit Studios Jade Rabbit Studios
Just For the Win Just For the Win
Kalamba Kalamba
Leander Games Leander Games
Leap Gaming Leap Gaming
Lightning Box Games Lightning Box Games
Live5 Gaming Live5 Gaming
Magic Dreams Magic Dreams
MaxWin Gaming MaxWin Gaming
Merkur Gaming Merkur Gaming
MetaGU MetaGU
Microgaming Microgaming
Mutuel Play Mutuel Play
Neko Neko
Neon Valley Studios Neon Valley Studios
NetEnt NetEnt
Nolimit City Nolimit City
Northernlights Northernlights
Old Skool Studios Old Skool Studios
One Touch One Touch
Oryx Gaming Oryx Gaming
PG Soft PG Soft
Pirates Gold Studios Pirates Gold Studios
Play'n Go Play'n Go
Playko Playko
Playzido Playzido
Pragmatic Play Pragmatic Play
Probability Jones Probability Jones
Pulse 8 Pulse 8
Push Gaming Push Gaming
Rabcat Rabcat
Realistic Games Realistic Games
Red Tiger Gaming Red Tiger Gaming
Red7 Red7
Reel Time Gaming Reel Time Gaming
ReelPlay ReelPlay
Reflex Gaming Reflex Gaming
Relax Gaming Relax Gaming
Revolver Revolver
Seven Deuce Gaming Seven Deuce Gaming
Side City Studios Side City Studios
Sigma Gaming Sigma Gaming
Silverback Games Silverback Games
Skillzz Gaming Skillzz Gaming
Skywind Group Skywind Group
Slingo Originals Slingo Originals
Snowborn Snowborn
Spearhead Spearhead
Spieldev Spieldev
Spin Play Spin Play
Spribe Spribe
StakeLogic StakeLogic
STHLM Gaming STHLM Gaming
Storm Gaming Storm Gaming
Stormcraft Stormcraft
Swintt Swintt
Switch Studios Switch Studios
Synot Games Synot Games
The Games Company The Games Company
Thunderkick Thunderkick
Tom Horn Gaming Tom Horn Gaming
Touchstone Gaming Touchstone Gaming
Triple Edge Studios Triple Edge Studios
Wazdan Wazdan
Wild Streak Wild Streak
WMS Gaming WMS Gaming
YoloPlay YoloPlay
Show more Show less

The Grand Ivy Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

Min. withdrawal

Industry standard: NZ$10

Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

1 min
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500


Industry standard: 100% up to NZ$200

100% up to NZD300
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
The Grand Ivy Casino

The Grand Ivy Casino

NZD20NZD20NZD200002 days1 min2 days3000100% up to NZD 300


NZD10NZD20NZD10000001 day2 mins1 day2000200% up to NZD 50
Ruby Fortune Casino

Ruby Fortune Casino

NZD5NZD50NZD1000000+3 days3 mins3 days450100% up to NZD 250


NZD10NZD1NZD10000001 day3 mins1-2 days2500-


NZD20NZD20NZD100003 days3 mins3 days1500100% up to NZD 1200
Gaming Club

Gaming Club

NZD5NZD50NZD1000000+3 days4 mins2 days400-
Spin Casino

Spin Casino

NZD10NZD50NZD10000003 days2 mins+3 days500100% up to NZD 400


NZD10NZD20NZD10000001 day2 mins1-2 days800100% up to NZD 500
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The next topic we will present in The Grand Ivy Casino review is the payment methods and their limits.

New Zealand Players have six payment methods as cards or e-wallets. The deposit limits start at NZ$20 and end at your set daily, which is set automatically at NZ$999999.


The limits you can set for a deposit are daily, weekly or monthly. To do this, enter the Deposit Limit section from your Account.


The only withdrawal method available is Bank Transfer. You cannot cash out less than NZ$20 and more than NZ$5000. Also, the maximum limit will automatically reset weekly.

The provider will revise the withdrawal request within 24 to 48 hours. Once the request is not in the pending stage anymore, the money will reach in a time frame of 2 to 5 business days.


At your first withdrawal, an additional time of 24 to 48 hours will be added to the request.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
CashtoCode NZD20 NZD999999 N/A N/A N/A
MasterCard NZD20 NZD999999 N/A N/A N/A
Neosurf NZD20 NZD999999 N/A N/A N/A
Paysafecard NZD20 NZD999999 N/A N/A N/A
Skrill Moneybookers NZD20 NZD999999 N/A N/A N/A
Visa NZD20 NZD999999 N/A N/A N/A
Bank Transfer N/A N/A NZD20 NZD20000 2-5 days
Show more Show less


The VIP section holds certain specific benefits for each stage. You become eligible for this section based on your Account and gameplay activity.

But, you can enter the program only by invitation. Below is a list of all the VIP levels and what they include:

VIP Level Personal VIP account manager VIP level upgrade award Priority withdrawals VIP Cashback offers VIP Cash credit Access to VIP tournaments Birthday reward
Silver x x x x x
Gold x x

You will be notified about the VIP program via your preferred method of communication selected in your Account.


The operator will review your membership at a certain level every 30 to 60 days from your last upgrade.

Related casinos


No phone available
Live chat:
Yes, 24/7

The support team is available via live chat or email.

The live chat option is available 24/7 and helped give the requested information. But, to be able to chat with the operators, you need to fill in a series of data:

  • A four-digit pin code (optional)
  • Full name, email address and date of birth
  • Address, area, city and postcode

Be aware

You can enter your question in the first stage, but the support team will not answer it before completing all the steps.

The Grand Ivy Casino complaints

The provider offers complaint support as well. The procedure consists of three steps:

  1. First, you are advised to contact the support team via live chat or email. Here it would be best if you expressed the reason for your discontent. An operator will investigate the query and make notes of your complaint. After analysing it, the operator will try to help you with your problem.
  2. If you are unsatisfied with the result or the problem is not fixed, the provider suggests you ask for a further review. The matter will be referred to the Support host’s team leader. They will review the problem and communicate the latest decision to you
  3. Only if you reach this step will your enquiry be classified as a complaint. If you did not receive a satisfactory response after the first two steps, you will be redirected to the Complaint team. A Case ID will be added there, and the final resolution will be granted. The provider considers this as the last step of the process, and no additional discussion regarding the complaint will be conducted.


Note that you should start the procedure as soon as you identify the issue.

The entire process may take up to ten days or less. The support team will notify you if any complication occurs during the process.

You can also contact some Alternative Dispute Resolution entities like eCogra if you are not satisfied with the final answer of the support team regarding your complaint.

Responsible gambling

We found many responsible tools provided by the developer. They include many self-imposed limits for the player, like:

  • Session limits
  • Deposit limits
  • Reality check button displayed on the Homepage

We also found a self-assessment inquiry and many useful links to authorised gambling authorities to help with a gambling problem that spiraled out of control.

Other responsible tools like account closure, underage restrictive gaming, advice on the problem and access to account history are available.


In the case in which your gambling experience becomes a problem, you should take into consideration self-exclusion. It will automatically set at a period of six months unless you state otherwise.

To do this, enter the responsible gambling section in your Account and click on the redirecting link.


If you cannot exclude from the website, you can contact the support team or send the request to self-exclude via email.

The Grand Ivy Casino Review - Pros and Cons

  • Over 3000 games
  • Live casino lobbies
  • Over 100 game providers
  • Numerous responsible tools
  • No phone support
  • Slow loading speed

How we review

Reviewer Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.4 / 5 3 Hours 12 Hours Yes Yes Yes Yes Sep 2022 Sep 2023
Adela Mariuta
Author Adela Mariuta Author & Editor at CasinoAlpha
Tudor Turiceanu
Tudor Turiceanu CEO & Chief Editor at CasinoAlpha


What is The Grand Ivy Casino login process?

  • Click on the Login button
  • Insert your username/email address and password
  • Press Continue.

What is The Grand Ivy Casino withdrawal time?

The pending stage can take two days. After that, it may take 2 to 5 business days to receive the funds in your account, depending on your chosen payment method.

Is The Grand Ivy Casino legit?

Yes! The casino is a legit operator, holding the Malta Gaming Authority license and being regulated by the UK Gambling Commission.

The Grand Ivy Casino Player Reviews

Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!

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