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Rich Palms Casino review is here to help you with all your questions regarding games and safe gambling! The CasinoAlpha team takes you through the available bonuses while testing the game palette and responsible gambling tools.
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our New Zealand customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
- The website's speed index is 949ms, according to GTmetrix, and a performance score of 98%. The games themselves load very quickly and the platform is easy to use. However, some of the important sections disappear once logged in.
- Even though you have 6 payment methods at your disposal, there aren't many services that are popular in New Zealand. We appreciate the mix of bank cards, cryptocurrency, and the voucher option. The lack of popular e-wallets or Kiwi favourites, such as POLi shrank our rating. It can take up to a full week for withdrawals to be completed.
- Rich Palms Casino has slots, table games, live dealer tables and other categories. Its numbers are not impressive. Slots are just a little over 150, while Live Casino games are just a few. These are low ranges compared to the industry average. There were 11 providers at the time of us reviewing the casino.
- In terms of bonuses, Rich Palms Casino has many options. these include welcome bonuses, cashback bonuses as well as match bonuses.
- This NZ online casino provides 3 customer support options: e-mail, Live Chat and telephone. The Live Chat runs 24/7, however, most of the time, it takes a very long time to respond and the responses are not entirely accurate.
- This casino only holds a Curacao license.
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
|---|---|---|---|---|---|---|---|---|---|
| NZD10 | NZD100 | NZD8000 | +3 days | Baccarat, Blackjack, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Slots, Table games, Video Poker | 170 | 13 | Curacao | 300% up to NZD1000 | No |
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Rich Palms Casino Review Table of Contents
Rich Palms Casino Offers
We begin our review with the Rich Palms Casino Offers! Once you log into the website, you will receive multiple offer options:
Read more- No deposit Welcome Bonus. In order to claim it, you must first create your account. Fill in your details and confirm your account via the link received at your e-mail address. For Slot games and for card games, this promotion comes with an average wagering requirement. For Roulette, however, that value is higher up and must be completed before you are able to cash out.
- Welcome Match Bonuses. These Rich Palms Casino Offers are set for your first 3 deposits upon registration. The terms have been verified by us and are fair to NZ players.
- Match Bonuses. These bonuses do not carry a maximum cashout limit, but carry specific wagering requirements.
- Cashback Bonuses. These offers consist of either free chips or free spins. Free spins come with a wagering requirement that is average, which is an advantageous feature for slot fans.
Important
Casino offers may change. Some may disappear, some might be modified and new ones may pop up. These decisions are taken at the casino’s discretion. The information might change.
Wagering Contribution
Each game comes with a different wagering contribution. We picked the most popular ones on the NZ online market:
| Game type | Percentages |
|---|---|
| Slots | 100% |
| Blackjack | 20% |
| Roulette | 10% |
You can withdraw your winnings only when you have completed your wagering requirements. Bear in mind that you cannot benefit from more than 1 bonus at once.
Kiwi players must pay attention to their gameplay. If the casino deems certain tactics as suspicious, your account may be terminated. For example, if you employ low-risk strategies or if you are using specific software to tamper with the games.
Read less
Rich Palms Casino No Deposit Free Cash
Disclaimer:
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino Overview
- Company name:
- Consult Media Group Limited
- Registration number:
- BZ 168103
- Website:
- richpalms.com
- Online since:
- 2019
- Address:
- 35 Barrack road, Third floor, Belize city, Belize
- Curacao:
- 365/JAZ
Rich Palms Casino has been on the NZ gambling market since 2020.
It is owned by Consult Media Group Limited and holds a Curacao license. The CasinoAlpha team has analyzed it thoroughly and created this Rich Palms Casino review in order to offer you an unbiased view of the casino.
Here, we observed how well the platform works, what are the main Rich Palm Casino offers and their requirements, how you can enter the exclusive VIP club, the available game types, as well as support, responsible gambling tools or payment methods.
Disclaimer
This casino only holds a Curacao license. We advise you to proceed with caution because this license is easier to obtain than others. So, we recommend you test the games for yourself and start with low bets in order to first get the hang of it.
Registration process
You cannot access any Rich Palms Casino option or offer unless you’re a logged member.
Therefore, the CasinoAlpha team is here to be your guide and tell you what steps to take in order to create an account. Clicking the button will make you ready to register!
- First and foremost, you will need to create your username, password and fill in your e-mail address. Remember to only put a valid e-mail address since you will be needing it for account confirmation.
- Then, place your full name, gender and date of birth.
- Lastly, you will need to write down your address along with zip code, city, state, country, phone number and currency.
After you have gone through all of these steps, you will have to confirm your account through a link that will be sent to you via your e-mail address.
KYC procedure
In order for Kiwi players to be able to withdraw, they must successfully go through a KYC procedure. These are the documents you will need to send:
- A copy of an identification form (this includes driver’s license, ID, passport). Make sure that your photo is as clear as possible and with a high resolution!
- One image of the card that you choose to use. Again, this photo should have a high quality and must show the first 6 and the last 4 digits on your card, as well as your name and the expiry date.
- A recent copy of any utility bill from the last 2 months.
Remember that in order for you to play here, you must be 18 years old or older.
Be aware
At this casino, there are only 2 currencies available for you: USD and AUD. You can choose one of them when you register.
User experience
The CasinoAlpha team tested this NZ online casino and got some interesting results!
Join us next in our Rich Palms Casino review to find out more about how both the desktop and the mobile version work.
But, first, we must mention that we have used multiple devices to test it. Here they are:
| Device | Internet | Browser |
|---|---|---|
| ASUS X515EA-BR029 | WIFI | Google Chrome |
| SAMSUNG GALAXY S21 | WIFI | Google Chrome |
| SAMSUNG Galaxy Tab A7 | WIFI | Google Chrome |
The CasinoAlpha team is comprised of experts that have created their own set of parameters to analyse a casino. We are players like you, and our goal is to make your life easier by informing you what is right and wrong with a particular casino. Thus, these are our remarks on its overall performance.
Desktop
The platform has a black and orange theme. Kiwi players can easily access the menu on the left side of the screen.
There, they can find the ‘home’ button as well as all types of games, such as: new, last played, Slots, Specialty or Live Dealer. Moreover, you also have a special search bar dedicated to games, where you can find your top options.
At the top of the menu, you will see your balance as well as a ‘cashier’ button that will direct you to the deposit and withdrawal methods. On this part of the menu, you will also encounter Rich Palms Casino offers, the Live Chat button as well as notifications.
The Live Dealer section will open in a different tab once accessed.
At the bottom of the homepage, the casino provides structured tabs, like: banking, terms and conditions, FAQ or contacts.
Mobile
This NZ online casino is optimized for mobile play. One advantage is that the ‘sign up’ button is at hand at the top right corner of the page.
Once you log in, you will be greeted by a notification with the possible Rich Palms Casino offers you may claim. From an aesthetic point of view, the mobile version menu provides many more details than the desktop one. You can access deposits, Live Chat, withdrawal methods, Rich Palms Casino offers, customer support department, Terms and Conditions, legal notices and account history.
The promotional banners run smoothly, as well as the games. Each only takes a couple of seconds to open and you can see all categories with only two swipes.
Games
Next in our Rich Palms Casino review, we shall dig into the game selection. You have multiple options, including Slots, Live Games and Table Games.
Slots
Pokies are the Kiwi players’ favourite games. And we, at CasinoAlpha, tested them in order to see which ones would perform better.
As you will see further on, there are many categories to choose from. These are our recommendations for Slot games:
- 5 Reel – Lucky Catch, Wild Hog Luau, Three Kingdom Wars or Ancient Gods;
- 3 Reel – Magic Mushroom, Santastic, The Three Stooges or Scuba Fishing;
- 6 Reel – IC Wins, Super 6, The Big Bopper;
- 4 Reel – Wild Fire 7s;
- Progressives – Shopping Spree II, Megasaur or Spirit of the Inca;
- Bonus Round – Asgard, Enchanted Garden II or Panda Magic;
- Floating Symbols – Cubee.
We always strive to bring to your attention the importance of responsible gambling. In this case, it is very easy to get carried away and bet more than you can afford. We advise you to prepare a budget in advance and to set a deposit limit.
Table Games
Even though the Table Game section doesn’t provide so many options, you can still have an enjoyable experience with the games at hand.
Blackjack is a popular game at this casino, so we recommend Blackjack + Perfect Paris, or Suit ‘Em Up Blackjack.
Now, it is time to go through the Live Games, brought to you by exceptional professional dealers.
Live Roulette
In point of Live Roulette, you have a couple of options. The following are picked by the CasinoAlpha team especially for you:
| Game | Minimum bet | Maximum bet |
|---|---|---|
| European Roulette | $1 | $1000 |
| Auto European Roulette | $1 | $1000 |
| American Roulette | $1 | $1000 |
| Auto American Roulette | $1 | $1000 |
These limits can change depending on the table you participate in. And, don’t forget that each type contributes differently to the wagering requirements.
Live Blackjack
As said before, Blackjack is one of the top games at this casino. Here are the betting limits that we have found for Blackjack Early Payout:
| Table | Minimum bet | Maximum bet |
|---|---|---|
| 1 | $10 | $500 |
| 2 | $25 | $1000 |
| 3 | $50 | $2500 |
Once you reach the Live Games, you will see the table limits, as well as the dealer’s name on each game.
Live Baccarat
When it comes to Baccarat, there are only 2 live dealer games. However, there are multiple tables you may participate in, that have different betting limits:
- Table 1: $5 – $100;
- Table2: $25 – $500;
- Table 3: $50 – $1000.
Besides, you get a special section where new players can get accustomed to the game rules.
At Rich Palms Casino, you have the option to save your favourite games in a special section, to access them quickly.
Game providers
Betsoft
Evolution Gaming
Habanero
Microgaming
Play'n Go
Pragmatic Play
Realtime Gaming
SA Gaming
Saucify
Visionary iGaming
Vivo Gaming
Rich Palms Casino vs. Market Standards
| Min. deposit Industry standard: NZ$10 | NZD10 |
|---|---|
| Min. withdrawal Industry standard: NZ$10 | NZD100 |
| Max. cashout Industry standard: NZ$5,000 | NZD8000 |
| Payout Time Industry standard: 2 days | +3 days |
| Register time Industry standard: 2 Mins | 3 mins |
| KYC Time Industry standard: 2 days | +3 days |
| Slot games Industry standard: 500 | 170 |
| Bonus Industry standard: 100% up to NZ$200 | 300% up to NZD1000 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
NZD10 | NZD100 | NZD8000 | +3 days | 3 mins | +3 days | 170 | 300% up to NZD 1000 |
|
|
NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1 day | 2000 | 200% up to NZD 50 |
|
|
NZD5 | NZD50 | NZD1000000 | +3 days | 3 mins | 3 days | 450 | 100% up to NZD 250 |
|
|
NZD10 | NZD1 | NZD1000000 | 1 day | 3 mins | 1-2 days | 2500 | - |
|
|
NZD20 | NZD20 | NZD10000 | 3 days | 3 mins | 3 days | 1500 | 100% up to NZD 1200 |
|
|
NZD5 | NZD50 | NZD1000000 | +3 days | 4 mins | 2 days | 400 | - |
|
|
NZD10 | NZD50 | NZD1000000 | 3 days | 2 mins | +3 days | 500 | 100% up to NZD 400 |
|
|
NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1-2 days | 800 | 100% up to NZD 500 |
Now that you have created your account, it is time to get your Rich Palms offers. But first, in order to do so, you must know what deposit methods you have.
Be aware
Since this NZ online casino only offers AUD and USD as currencies, you can only deposit and withdraw using one of these 2 options.
Here is a list of Rich Palms Casino payment facts:
- You have 3 bank cards allowed.
- For withdrawals, your money may arrive anywhere between 2 days and 7, not including weekends and bank holidays.
- There were no fees when we tested this casino.
- The process of deposit and withdrawing is intuitive and has no glitches.
- CasinoAlpha always recommends starting with small amounts when gambling!
Besides the verification link that will be sent to your e-mail address, you will also need to go through the KYC procedure. Make sure to have all the requested documents, or else your withdrawal might get denied.
Important
This casino allows you to pay with your Bitcoin wallet, as well as withdrawing money from it. Even so, the data we’ve gathered was presented in the default USD currency, so we kept it like that. Remember that cryptocurrency is volatile and the differences after the exchange may vary drastically from one day to another.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal_time |
|---|---|---|---|---|---|
|
NZD25 | NZD1000 | NZD100 | NZD2000 | 2-7 business days |
|
NZD25 | NZD1000 | NZD100 | NZD2000 | 2-7 business days |
|
NZD25 | NZD1000 | NZD100 | NZD2000 | 2-7 business days |
|
NZD10 | NZD250 | N/A | N/A | N/A |
|
NZD25 | NZD1000 | NZD100 | NZD2000 | 2-7 business days |
|
N/A | N/A | NZD100 | NZD2000 | 2-7 business days |
VIP
This NZ online casino offers a complex Rich Club VIP program fit for Kiwi players.
There are 6 cards that you can obtain:
| Loyalty level | Bonuses | Cashbacks | Comp points conversion |
|---|---|---|---|
| Black Card | $100 bonus, a 185% match bonus, a birthday bonus | Daily & weekly cashbacks | 18:1 |
| Silver card | $150 silver bonus, a 215% match bonus, a birthday bonus | Daily & weekly cashbacks | 16:1 |
| Golden Card | $250 Golden Bonus, a 235% match bonus, a birthday bonus | Daily & weekly cashbacks | 14:1 |
| Platinum card | $500 Platinum Bonus, a 265% match bonus, no maximum cash out bonus, birthday bonus | 5% cashback, weekly cashback | 12:1 |
| Diamond card | $750 Diamond Bonus, 285% match bonus, no maximum cash out bonus increased bet limit, real money bonus etc | Weekly cashback, 8% monthly cashback, | 11:1 |
| Millionaire Card | $1000 Millionaire Bonus, 300% match bonus, real money bonus, no limit bet etc | Weekly cashback, 12% monthly cashback, | 10:1 |
You will receive Comp Points when you play real-money games. They are split into 3 categories: Slots, Card Games and Roulette. You get different Comp Points depending on your level. If you want to convert them into money, bear in mind that 100 Comp Points equal $1.
Related casinos
Support
- Phone:
- +61 1800 731 452
- Email:
- [email protected]
- Live chat:
- The support is 24/7.
Have you encountered an issue and do not know how to handle it? Don’t worry, this NZ online casino offers 3 options to reach out.
Come along with us in our Rich Palms Casino review to see how to get in contact with the customer support team and solve your queries as quickly as possible!
Before you start playing at this casino, you should read the Terms and Conditions thoroughly. You can find them at the bottom of the homepage.
The following are the 3 customer support options you can benefit from:
- Live Chat;
- E-mail support;
- Telephone support.
The Live Chat is available every day of the week, at any hour. However, the agents take a long time to respond, and your problem might remain unsolved. In this case, we advise you to use the other two options available. You can talk directly to the agents and ask about the withdrawal process, registration, how to play certain games or the requirement for the Rich Palms Casino offers.
Also, you should know that if you do choose the Live Chat option, after a period of inactivity on your part, the conversation will end. So, it is best not to rely on it.
If you look at the bottom of the page, you might see an FAQ section. Even though the questions are very well structured, the ‘read more’ buttons do not work, unfortunately.
An interesting and quite useful feature of this NZ online casino is the fact that it provides Kiwi players with the possibility to make a deposit via Live Chat or telephone. In this case, as well, we recommend you use the telephone option.
Be aware
You will be automatically logged out of your account, after a period of inactivity.
Responsible gambling
Gambling addiction is a serious matter that takes a toll on many players’ personal lives each year. Therefore, it is crucial to ask for help as soon as possible.
We, at CasinoAlpha, stress the importance of recognizing the symptoms of this condition in due time and act accordingly. Moreover, since gambling should strictly be taken as a leisure activity, we advise both new players to the gambling world, as well as professionals, to make use of the responsible gaming tools put at their disposal by the casino.
In our Rich Palms Casino review, we shall see what options they provide to Kiwi players and how to use them at their highest potential.
So, here are the options you have:
- Account limits. These relate to the amount you are willing to spend at the casino. It relates to both Rich Palms Casino offers and gameplay, in general. We recommend you set out a strict budget and stick to it. Otherwise, you can get into serious problems related to money.
- Cool off period. You may also know this term as ‘take a break’. As the name states, this option is intended for you to stay away from the casino for a short period. It can be several days or weeks. Bear in mind that once you activate this option, your access will be restricted entirely.
- Self-exclusion. This option is very similar to the one mentioned above, only it can extend to a longer period, such as months or years. If you feel that gambling has influenced your everyday life in a negative way, we strongly advise you to use this option and restrict your access to the gambling world as much as possible.
Besides these, this NZ online casino also offers some tips on how to avoid gambling addiction, such as: be aware of the game rules before you start playing or set a budget according to your own possibilities in order to not overspend. On that note, there are some links that will send you to special organizations that deal with preventing gambling addiction from early on.
Also, they provide advice regarding underage gambling and how to impede it if you are a parent who also gambles.
Important
In order to activate any of the above-mentioned options, you will need to get in touch with the customer support agents. Reach out and tell them specifically which method you choose, along with the deposit and time limits.
Rich Palms Casino Review - Pros and Cons
- There is a great variety of games, including Video Poker, Slots, Progressives or Table Games;
- They offer an amazing VIP program suitable for Kiwi players;
- There is a great palette of bonuses.
- The FAQ read more button do not work;
- The Live Chat takes a very long time to respond.
How we review
| Reviewer | Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|---|
| Cosmin Brehoi | Tudor Turiceanu | 3.9 / 5 | 7 Hours | 27 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Sep 2023 |
Rich Palms Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!