Rich Palms Casino logo

Rich Palms Casino Review & Coupon codes

Casino Rating:

Rich Palms Casino review is here to help you with all your questions regarding games and safe gambling! The CasinoAlpha team takes you through the available bonuses while testing the game palette and responsible gambling tools.

Rich Palms Casino logo
The website's speed index is 949ms, according to GTmetrix, and a performance score of 98%. The games themselves load very quickly and the platform is easy to use. However, some of the important sections disappear once logged in.
Deposits & Withdrawals
Even though you have 6 payment methods at your disposal, there aren't many services that are popular in New Zealand. We appreciate the mix of bank cards, cryptocurrency, and the voucher option. The lack of popular e-wallets or Kiwi favourites, such as POLi shrank our rating. It can take up to a full week for withdrawals to be completed.
Rich Palms Casino has slots, table games, live dealer tables and other categories. Its numbers are not impressive. Slots are just a little over 150, while Live Casino games are just a few. These are low ranges compared to the industry average. There were 11 providers at the time of us reviewing the casino.
In terms of bonuses, Rich Palms Casino has many options. these include welcome bonuses, cashback bonuses as well as match bonuses.
Customer Support
This NZ online casino provides 3 customer support options: e-mail, Live Chat and telephone. The Live Chat runs 24/7, however, most of the time, it takes a very long time to respond and the responses are not entirely accurate.
This casino only holds a Curacao license.
Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
NZD10 NZD100 NZD8000 +3 days Baccarat, Blackjack, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Slots, Table games, Video Poker 170 13 Curacao 300% up to NZD1000 No
  • Video Poker Video Poker
  • Slots Slots
  • Table games Table games
  • Progressive Progressive
  • Roulette Roulette
  • Live Roulette Live Roulette
  • Poker Poker
  • Live Casino Live Casino
  • Live Blackjack Live Blackjack
  • Live Baccarat Live Baccarat
  • Blackjack Blackjack
  • Baccarat Baccarat
Deposit options Min deposit Accepted currency Payout options
American Express, Bitcoin Wallets, Ethereum, Litecoin, MasterCard, NeosurfRead more NZD10 AUD, BTC, USD American Express, Bank Wire, Bitcoin Wallets, MasterCard, Visa

Rich Palms Casino Review Table of Contents

Rich Palms Casino Offers

We begin our review with the Rich Palms Casino Offers! Once you log into the website, you will receive multiple offer options:

Read more
  • No deposit Welcome Bonus. In order to claim it, you must first create your account. Fill in your details and confirm your account via the link received at your e-mail address. For Slot games and for card games, this promotion comes with an average wagering requirement. For Roulette, however, that value is higher up and must be completed before you are able to cash out.
  • Welcome Match Bonuses. These Rich Palms Casino Offers are set for your first 3 deposits upon registration. The terms have been verified by us and are fair to NZ players.
  • Match Bonuses. These bonuses do not carry a maximum cashout limit, but carry specific wagering requirements.
  • Cashback Bonuses. These offers consist of either free chips or free spins. Free spins come with a wagering requirement that is average, which is an advantageous feature for slot fans.


Casino offers may change. Some may disappear, some might be modified and new ones may pop up. These decisions are taken at the casino’s discretion. The information might change.

Wagering Contribution

Each game comes with a different wagering contribution. We picked the most popular ones on the NZ online market:

Game type Percentages
Slots 100%
Blackjack 20%
Roulette 10%

You can withdraw your winnings only when you have completed your wagering requirements. Bear in mind that you cannot benefit from more than 1 bonus at once.

Kiwi players must pay attention to their gameplay. If the casino deems certain tactics as suspicious, your account may be terminated. For example, if you employ low-risk strategies or if you are using specific software to tamper with the games.

Read less
Rich Palms Casino
Code: WATERFALL Copied !

Rich Palms Casino




At Rich Palms Casino you get:

250% bonus for Slot Games and Specialties in exchange for your first casino deposit.

Promotional terms:

  • Kiwi players have to use the code WATERFALL to activate this offer;
  • You can use this 250% bonus on specific game categories, like slots and curated specialties.
  • Your first deposit must be of $25 (or $10, if you are using Neosurf);
  • Your funds need to be wagered 30 time before  you’re allowed to withdraw;
  • Rich Palms Casinoa allows you to cash out up to 20 the amount you’ve deposited/

Claim this offer:

Create a new player account by following our link. Fill in your address, country, currency of choice, full name etc. Then, confirm you account through the link received on your e-mail address. Finally, make your first deposit and you’re all set to play.

Deposit and claim your amazing promotion at Rich Palms Casino!

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Rich Palms Casino
Code: GOLD250 Copied !

Rich Palms Casino




Rich Palms Casino offers you:

250% bonus on first deposit + 50 spins to use on Cleopatra’s Gold

Bear in mind that:

  • You must deposit a minimum of $25 (or $10, if you are using Neosurf);
  • In order to benefit from this promotion, Kiwi players have to use the code GOLD250;
  • The free spins are available only for Cleopatra’s Gold game;
  • The 250% bonus applies to the Slots and Specialties section;
  • Specialties may change over time at the casino’s discretion.

How to get the promotion:

Use our offer link and go to the Rich Palms Casino promotional page. There, create your account by filling in your personal details. They will request your address, full name, gender, telephone number etc. Then, make your first deposit and enjoy your bonus.

Make your first deposit and begin your journey at Rich Palms Casino right now!

American Express Bitcoin Wallets MasterCard Neosurf Visa
Rich Palms Casino

Rich Palms Casino


250% UP TO $1000 + 100% CASHBACK


Important Terms

  • Complete the 3-step account registration process. 
  • Make a first deposit of at least $25.
  • If you opt for Neosurf, you must deposit a minimum of $10.
  • Choose the game type you want to play with your bonus money.

Should you claim this bonus

This welcome bonus can be used at slots, table games, and special games, so we propose it to curious gamblers who want to explore the depths of casino games. With a generous 250% bonus on your first deposit, it effectively doubles the amount you deposit. Rich Palms Casino’s promotion also offers cashback with average wagering requirements. Considering all this, we highly recommend this bonus. 

American Express MasterCard Neosurf Visa
Rich Palms Casino

Rich Palms Casino


300% UP TO $1000 + 100% CASHBACK


Important Terms

  • Open an account on Rich Palms Casino;
  • The bonus can be used on slots, table games, and specialties;
  • Make your first deposit in BTC, ETH, or LTC;

Should you claim this bonus

For all crypto enthusiasts, we highly recommend availing yourself of Rich Palms Casino’s first deposit bonus. Adding $25 or more into your gambling account, you’ll receive a suitable 300% deposit match. Moreover, this offer is incredibly permissive, granting you the freedom to explore a diverse selection of casino games with average wagering requirements and no unnecessary complications. The maximum cash-out limit won’t influence your gambling session significantly, providing you with excellent chances of winning extra money while trying out new casino games.

Bitcoin Wallets Ethereum Litecoin

Rich Palms Casino No Deposit Free Cash

Rich Palms Casino
Code: TOUR35 Copied !

Rich Palms Casino




What you get:

35 free spins that require no deposit on the slot game “Plentiful Treasure”.

Extensive information:

  • You must use the code TOUR35 to activate the offer;
  • This bonus can be used only for the game: Plentiful Treasure;
  • The bonus has a maximum cash out value of $50;
  • Cashing out is permitted under the bonus terms after a winnings turnover of 50x.

How to claim the bonus:

In order to receive this bonus, Kiwi players must first open an account at Rich Palms Casino. No worries, this only takes a couple of minutes! Use our link offer and choose the bonus from the casino site. Then, fill in your personal details on the registration page. Confirm your account and you will receive your bonus.

Create your account and begin your journey at Rich Palms Casino!

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Rich Palms Casino
Code: CHILL40 Copied !

Rich Palms Casino




With this bonus, you get:

Free chips on registration worth NZ$40 to use for Slots and a special game category curated by the Rich Palms Casino team.

At Rich Palms Casino:

  • The maximum cash out of this offer is NZ$100;
  • It only applies to Slots and games from the Specialties section;
  • You have to use the code CHILL40 to claim this bonus;
  • No need to worry about making a payment, this bonus costs NZ$0!

How to claim it:

Use our link offer which will redirect you to the Rich Palms Casino website. There, choose this ticket and press ‘claim code’. Create your account by writing down your personal details. Once you confirm your account, you can enjoy your bonus.

Press our link and get your bonus!

American Express Bitcoin Wallets MasterCard Neosurf Visa
Rich Palms Casino
Code: RESORT30 Copied !

Rich Palms Casino




Rich Palms Casino offers you:

NZ$30 free chips on registration to use for Slots and Specialties

How to receive the promotion:

Go to the Rich Palms Casino website, choose this ticket and press ‘claim code’. You will be redirected to a registration page. There, fill in your details, confirm your account via your e-mail address.

You must use the special bonus code RESORT30 to be able to use this promotion.

Then, enjoy your bonus!

Bear in mind that:

  • You must wager this bonus 50 times before withdrawal;
  • You receive NZ$30 worth of chip to play chips;
  • There is no payment required!
  • These are available only for Slots and Specialties sections. The Specialties section can change its game range!

Join now and claim this offer!

American Express Bitcoin Wallets MasterCard Neosurf Visa


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Casino Overview

Slots Slots Rich Palms Casino
Live casino Live casino Rich Palms Casino
Fast withdrawal Fast withdrawal Rich Palms Casino
VIP program VIP program Rich Palms Casino
Company name:
Consult Media Group Limited
Registration number:
BZ 168103
Online since:
35 Barrack road, Third floor, Belize city, Belize


Rich Palms Casino has been on the NZ gambling market since 2020.

It is owned by Consult Media Group Limited and holds a Curacao license. The CasinoAlpha team has analyzed it thoroughly and created this Rich Palms Casino review in order to offer you an unbiased view of the casino.

Here, we observed how well the platform works, what are the main Rich Palm Casino offers and their requirements, how you can enter the exclusive VIP club, the available game types, as well as support, responsible gambling tools or payment methods.


This casino only holds a Curacao license. We advise you to proceed with caution because this license is easier to obtain than others. So, we recommend you test the games for yourself and start with low bets in order to first get the hang of it.

Registration process

You cannot access any Rich Palms Casino option or offer unless you’re a logged member.

Therefore, the CasinoAlpha team is here to be your guide and tell you what steps to take in order to create an account. Clicking the button will make you ready to register!

  1. First and foremost, you will need to create your username, password and fill in your e-mail address. Remember to only put a valid e-mail address since you will be needing it for account confirmation.
  2. Then, place your full name, gender and date of birth.
  3. Lastly, you will need to write down your address along with zip code, city, state, country, phone number and currency.

After you have gone through all of these steps, you will have to confirm your account through a link that will be sent to you via your e-mail address.

KYC procedure

In order for Kiwi players to be able to withdraw, they must successfully go through a KYC procedure. These are the documents you will need to send:

  • A copy of an identification form (this includes driver’s license, ID, passport). Make sure that your photo is as clear as possible and with a high resolution!
  • One image of the card that you choose to use. Again, this photo should have a high quality and must show the first 6 and the last 4 digits on your card, as well as your name and the expiry date.
  • A recent copy of any utility bill from the last 2 months.

Remember that in order for you to play here, you must be 18 years old or older.

Be aware

At this casino, there are only 2 currencies available for you: USD and AUD. You can choose one of them when you register.

User experience

The CasinoAlpha team tested this NZ online casino and got some interesting results!

Join us next in our Rich Palms Casino review to find out more about how both the desktop and the mobile version work.

But, first, we must mention that we have used multiple devices to test it. Here they are:

Device Internet Browser
ASUS X515EA-BR029 WIFI Google Chrome
SAMSUNG Galaxy Tab A7 WIFI Google Chrome

The CasinoAlpha team is comprised of experts that have created their own set of parameters to analyse a casino. We are players like you, and our goal is to make your life easier by informing you what is right and wrong with a particular casino. Thus, these are our remarks on its overall performance.


The platform has a black and orange theme. Kiwi players can easily access the menu on the left side of the screen.

There, they can find the ‘home’ button as well as all types of games, such as: new, last played, Slots, Specialty or Live Dealer. Moreover, you also have a special search bar dedicated to games, where you can find your top options.

At the top of the menu, you will see your balance as well as a ‘cashier’ button that will direct you to the deposit and withdrawal methods. On this part of the menu, you will also encounter Rich Palms Casino offers, the Live Chat button as well as notifications.

The Live Dealer section will open in a different tab once accessed.

At the bottom of the homepage, the casino provides structured tabs, like: banking, terms and conditions, FAQ or contacts.


This NZ online casino is optimized for mobile play. One advantage is that the ‘sign up’ button is at hand at the top right corner of the page.

Once you log in, you will be greeted by a notification with the possible Rich Palms Casino offers you may claim. From an aesthetic point of view, the mobile version menu provides many more details than the desktop one. You can access deposits, Live Chat, withdrawal methods, Rich Palms Casino offers, customer support department, Terms and Conditions, legal notices and account history.

The promotional banners run smoothly, as well as the games. Each only takes a couple of seconds to open and you can see all categories with only two swipes.


Next in our Rich Palms Casino review, we shall dig into the game selection. You have multiple options, including Slots, Live Games and Table Games.


Pokies are the Kiwi players’ favourite games. And we, at CasinoAlpha, tested them in order to see which ones would perform better.

As you will see further on, there are many categories to choose from. These are our recommendations for Slot games:

  • 5 Reel – Lucky Catch, Wild Hog Luau, Three Kingdom Wars or Ancient Gods;
  • 3 Reel – Magic Mushroom, Santastic, The Three Stooges or Scuba Fishing;
  • 6 Reel – IC Wins, Super 6, The Big Bopper;
  • 4 Reel – Wild Fire 7s;
  • Progressives – Shopping Spree II, Megasaur or Spirit of the Inca;
  • Bonus Round – Asgard, Enchanted Garden II or Panda Magic;
  • Floating Symbols – Cubee.

We always strive to bring to your attention the importance of responsible gambling. In this case, it is very easy to get carried away and bet more than you can afford. We advise you to prepare a budget in advance and to set a deposit limit.

Table Games

Even though the Table Game section doesn’t provide so many options, you can still have an enjoyable experience with the games at hand.

Blackjack is a popular game at this casino, so we recommend Blackjack + Perfect Paris, or Suit ‘Em Up Blackjack.

Now, it is time to go through the Live Games, brought to you by exceptional professional dealers.

Live Roulette

In point of Live Roulette, you have a couple of options. The following are picked by the CasinoAlpha team especially for you:

Game Minimum bet Maximum bet
European Roulette $1 $1000
Auto European Roulette $1 $1000
American Roulette $1 $1000
Auto American Roulette $1 $1000

These limits can change depending on the table you participate in. And, don’t forget that each type contributes differently to the wagering requirements.

Live Blackjack

As said before, Blackjack is one of the top games at this casino. Here are the betting limits that we have found for Blackjack Early Payout:

Table Minimum bet Maximum bet
1 $10 $500
2 $25 $1000
3 $50 $2500

Once you reach the Live Games, you will see the table limits, as well as the dealer’s name on each game.

Live Baccarat

When it comes to Baccarat, there are only 2 live dealer games. However, there are multiple tables you may participate in, that have different betting limits:

  • Table 1: $5 – $100;
  • Table2: $25 – $500;
  • Table 3: $50 – $1000.

Besides, you get a special section where new players can get accustomed to the game rules.

At Rich Palms Casino, you have the option to save your favourite games in a special section, to access them quickly.

Game providers

Betsoft Betsoft
Evolution Gaming Evolution Gaming
Habanero Habanero
Microgaming Microgaming
Play'n Go Play'n Go
Pragmatic Play Pragmatic Play
Realtime Gaming Realtime Gaming
SA Gaming SA Gaming
Saucify Saucify
Visionary iGaming Visionary iGaming
Vivo Gaming Vivo Gaming
Show more Show less

Rich Palms Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

Min. withdrawal

Industry standard: NZ$10

Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

+3 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

+3 days
Slot games

Industry standard: 500


Industry standard: 100% up to NZ$200

300% up to NZD1000
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Rich Palms Casino

Rich Palms Casino

NZD10NZD100NZD8000+3 days3 mins+3 days170300% up to NZD 1000


NZD10NZD20NZD10000001 day2 mins1 day2000200% up to NZD 50
Ruby Fortune Casino

Ruby Fortune Casino

NZD5NZD50NZD1000000+3 days3 mins3 days450100% up to NZD 250


NZD10NZD1NZD10000001 day3 mins1-2 days2500-


NZD20NZD20NZD100003 days3 mins3 days1500100% up to NZD 1200
Gaming Club

Gaming Club

NZD5NZD50NZD1000000+3 days4 mins2 days400-
Spin Casino

Spin Casino

NZD10NZD50NZD10000003 days2 mins+3 days500100% up to NZD 400


NZD10NZD20NZD10000001 day2 mins1-2 days800100% up to NZD 500
Load more

Now that you have created your account, it is time to get your Rich Palms offers. But first, in order to do so, you must know what deposit methods you have.

Be aware

Since this NZ online casino only offers AUD and USD as currencies, you can only deposit and withdraw using one of these 2 options.

Here is a list of Rich Palms Casino payment facts:

  1. You have 3 bank cards allowed.
  2. For withdrawals, your money may arrive anywhere between 2 days and 7, not including weekends and bank holidays.
  3. There were no fees when we tested this casino.
  4. The process of deposit and withdrawing is intuitive and has no glitches.
  5. CasinoAlpha always recommends starting with small amounts when gambling!

Besides the verification link that will be sent to your e-mail address, you will also need to go through the KYC procedure. Make sure to have all the requested documents, or else your withdrawal might get denied.


This casino allows you to pay with your Bitcoin wallet, as well as withdrawing money from it. Even so, the data we’ve gathered was presented in the default USD currency, so we kept it like that. Remember that cryptocurrency is volatile and the differences after the exchange may vary drastically from one day to another.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
American Express NZD25 NZD1000 NZD100 NZD2000 2-7 business days
Bitcoin Wallets NZD25 NZD1000 NZD100 NZD2000 2-7 business days
MasterCard NZD25 NZD1000 NZD100 NZD2000 2-7 business days
Neosurf NZD10 NZD250 N/A N/A N/A
Visa NZD25 NZD1000 NZD100 NZD2000 2-7 business days
Bank Wire N/A N/A NZD100 NZD2000 2-7 business days
Show more Show less


This NZ online casino offers a complex Rich Club VIP program fit for Kiwi players.

There are 6 cards that you can obtain:

Loyalty level Bonuses Cashbacks Comp points conversion
Black Card $100 bonus, a 185% match bonus, a birthday bonus Daily & weekly cashbacks 18:1
Silver card $150 silver bonus, a 215% match bonus, a birthday bonus Daily & weekly cashbacks 16:1
Golden Card $250 Golden Bonus, a 235% match bonus, a birthday bonus Daily & weekly cashbacks 14:1
Platinum card $500 Platinum Bonus, a 265% match bonus, no maximum cash out bonus, birthday bonus 5% cashback, weekly cashback 12:1
Diamond card $750 Diamond Bonus, 285% match bonus, no maximum cash out bonus increased bet limit, real money bonus etc Weekly cashback, 8% monthly cashback, 11:1
Millionaire Card $1000 Millionaire Bonus, 300% match bonus, real money bonus, no limit bet etc Weekly cashback, 12% monthly cashback, 10:1

You will receive Comp Points when you play real-money games. They are split into 3 categories: Slots, Card Games and Roulette. You get different Comp Points depending on your level. If you want to convert them into money, bear in mind that 100 Comp Points equal $1.

Related casinos


+61 1800 731 452
Live chat:
The support is 24/7.

Have you encountered an issue and do not know how to handle it? Don’t worry, this NZ online casino offers 3 options to reach out.

Come along with us in our Rich Palms Casino review to see how to get in contact with the customer support team and solve your queries as quickly as possible!

Before you start playing at this casino, you should read the Terms and Conditions thoroughly. You can find them at the bottom of the homepage.

The following are the 3 customer support options you can benefit from:

  • Live Chat;
  • E-mail support;
  • Telephone support.

The Live Chat is available every day of the week, at any hour. However, the agents take a long time to respond, and your problem might remain unsolved. In this case, we advise you to use the other two options available. You can talk directly to the agents and ask about the withdrawal process, registration, how to play certain games or the requirement for the Rich Palms Casino offers.

Also, you should know that if you do choose the Live Chat option, after a period of inactivity on your part, the conversation will end. So, it is best not to rely on it.

If you look at the bottom of the page, you might see an FAQ section. Even though the questions are very well structured, the ‘read more’ buttons do not work, unfortunately.

An interesting and quite useful feature of this NZ online casino is the fact that it provides Kiwi players with the possibility to make a deposit via Live Chat or telephone. In this case, as well, we recommend you use the telephone option.

Be aware

You will be automatically logged out of your account, after a period of inactivity.

Responsible gambling

Gambling addiction is a serious matter that takes a toll on many players’ personal lives each year. Therefore, it is crucial to ask for help as soon as possible.

We, at CasinoAlpha, stress the importance of recognizing the symptoms of this condition in due time and act accordingly. Moreover, since gambling should strictly be taken as a leisure activity, we advise both new players to the gambling world, as well as professionals, to make use of the responsible gaming tools put at their disposal by the casino.

In our Rich Palms Casino review, we shall see what options they provide to Kiwi players and how to use them at their highest potential.

So, here are the options you have:

  • Account limits. These relate to the amount you are willing to spend at the casino. It relates to both Rich Palms Casino offers and gameplay, in general. We recommend you set out a strict budget and stick to it. Otherwise, you can get into serious problems related to money.
  • Cool off period. You may also know this term as ‘take a break’. As the name states, this option is intended for you to stay away from the casino for a short period. It can be several days or weeks. Bear in mind that once you activate this option, your access will be restricted entirely.
  • Self-exclusion. This option is very similar to the one mentioned above, only it can extend to a longer period, such as months or years. If you feel that gambling has influenced your everyday life in a negative way, we strongly advise you to use this option and restrict your access to the gambling world as much as possible.

Besides these, this NZ online casino also offers some tips on how to avoid gambling addiction, such as: be aware of the game rules before you start playing or set a budget according to your own possibilities in order to not overspend. On that note, there are some links that will send you to special organizations that deal with preventing gambling addiction from early on.

Also, they provide advice regarding underage gambling and how to impede it if you are a parent who also gambles.


In order to activate any of the above-mentioned options, you will need to get in touch with the customer support agents. Reach out and tell them specifically which method you choose, along with the deposit and time limits.

Rich Palms Casino Review - Pros and Cons

  • There is a great variety of games, including Video Poker, Slots, Progressives or Table Games;
  • They offer an amazing VIP program suitable for Kiwi players;
  • There is a great palette of bonuses.
  • The FAQ read more button do not work;
  • The Live Chat takes a very long time to respond.

How we review

Reviewer Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
3.9 / 5 7 Hours 27 Hours Yes Yes Yes Yes Sep 2021 Sep 2023
Cosmin Brehoi
Author Cosmin Brehoi Author & Editor at CasinoAlpha
Tudor Turiceanu
Tudor Turiceanu CEO & Chief Editor at CasinoAlpha

Rich Palms Casino Player Reviews

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