Queen Play logo

Queen Play Review & Bonus List

Casino Rating:

New Zealanders can now learn all the steps to get Queen Play bonuses, what rules to follow, and have a complete casino experience. Read below to find out!

Queen Play logo
The casino has a pleasant interface and straightforward buttons, so that New Zealand players can find necessary information quickly. Games are also organized in easy-to-use tabs. Nonetheless, the casino is not optimized for mobile, and tabs may often load very slowly.
Deposits & Withdrawals
While the casino offers popular payment methods among New Zealand players, such as Visa, Mastercard, MuchBetter, and Skrill Moneybookers, these are the only methods available. Players cannot use any other important payment services in New Zealand, like PayPal, Paysafecard, or POLi. Plus, players can deposit using Mastercard, but they cannot withdraw with this option.
The casino provides over 900 pokies and around 190 Live dealer games, which is quite impressive. Even though there are 18 Roulette games and 17 Blackjack tables in the Table games section, NZ players can only enjoy one Baccarat game. However, the casino works with many big-industry providers such as Pariplay, Evolution, and Microgaming.
There are thematic deals that change every now and then and the welcome offer is quite profitable, providing bonuses for the first three deposits a player makes. However, the casino does not promote any no deposit deals, cashback offers or weekly drops, so the range of bonuses a player may choose from at one time is limited.
Customer Support
New Zealanders can use the questionnaire on site for clarifications, or the site email address. Live chat replies in under three minutes and usually answers questions quite fast. However, it is not available 24/7 and it is externalized, which means they do not always have all the info. No phone number available, but players can access VIP support within the higher three ranks.
  • The casino holds a UKGC license;
  • It is also licensed by MGA.
Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
NZD20 NZD10 NZD7000 1-2 days Baccarat, Bingo, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker 900 190 Irish Betting License, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission 100% up to NZD250 No
  • Video Poker Video Poker
  • Slots Slots
  • Table games Table games
  • Scratch cards Scratch cards
  • Sic Bo Sic Bo
  • Progressive Progressive
  • Roulette Roulette
  • Live Roulette Live Roulette
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Baccarat Live Baccarat
  • Jackpots Jackpots
  • Blackjack Blackjack
  • Bingo Bingo
  • Baccarat Baccarat
Deposit options Min deposit Accepted currency Payout options
ecoPayz, MasterCard, MuchBetter, Skrill 1-Tap, Skrill Moneybookers, Visa NZD20 AUD, BRL, CAD, CLP, EUR, GBP, INR, NOK, NZD, USD ecoPayz, MasterCard, MuchBetter, Neteller, Skrill 1-Tap, Skrill MoneybookersRead more

Queen Play Review Table of Contents

Queen Play bonuses

Know exactly what to expect when gambling for your Queen Play bonuses and get the right promotions for your game style with our full Queen Play review.

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We analysed the offers, games, and the gambling platform as regular players. We used our pro insight to guide NZ players to their best online casino experience. Check out our conclusions and top tips to gamble like an expert!

Be aware of contribution percentages

After selecting the perfect Queen Play bonuses for you, make sure you choose the games you want to use for completing the wagering requirements.

These are the contribution percentages to help you make the right decision:

Games Contribution
Reel Rush 100%
Butterfly Staxx 100%
Guns N’ Roses 100%
Book of Oz 50%
Amazing Aztecs 50%
All NetEnt games 50%
Magic Spinner 10%
Keno 0%
All the Baccarat 0%
All the Blackjack games 0%
All the Roulette games 0%
All the Video Poker games 0%


The table above provides a few examples. New Zealanders should access the Bonus Policy on the casino site and select Wagering Contribution for the complete list of contributing games and percentages.

Irregular play

Our Queen Play review keeps our NZ players informed on the dos and don’ts of a gambling site to not run into any kind of trouble.

When playing Queen Play bonuses, any bet that abuses the system will not count towards the wagering requirements. Players would have lost precious time. For instance, it is strictly forbidden to use bonus funds to progress through promotional stages. It is especially true when playing games like The Wish Master, Cloud Quest, Tower Quest, Pearls of India, etc. If you do so, winnings will be nulled.

It is considered irregular play to use the three wishes feature in The Wish Master game, leave the game, and return to collect the wishes after the offer expires. Therefore, NZ players who do this will lose their results. Moreover, betting exclusively with promotional funds will restrict your winnings to NZ$500. Thus, even if you win over NZ$500, you will only receive this maximum amount.

Don’t lose your Queen Play bonuses

For instance, no bets should exceed NZ$4 or NZ$0.5 per line. New Zealanders must avoid wagering 15% of the bonus before completing the wagering requirements.

The consequences for this type of action include restricting the NZ player’s withdrawal amount to the sum deposited initially. Any sanctions for withdrawing the deposit before completing the wagering requirements will apply in this case, including removing bonus funds.

Skrill Moneybookers and Skrill 1-Tap payments may count towards Queen Play bonuses if New Zealanders do not wager NZ$2.5 from the bonus funds. Otherwise, this leads to bonus cancellation, just as in the example above.


New Zealanders are allowed one promotion at a time. Trying to play another deal while still playing with an active offer leads to bonus cancellation.

Bonus requirements

The first thing to consider is that New Zealanders must first make a successful minimum deposit to their player account.

Otherwise, wagering will not count towards Queen Play bonuses requirements, both in the case of deposit bonuses and no deposit deals. Generally, NZ players need to wager 35 times the bonus amount before cashing out if the promotional terms do not state otherwise.

For instance, if NZ players received a bonus of NZ$25, they must wager NZ$25 x 35, which means NZ$875 before cashing out.

However, New Zealand players should wager the winnings 50 times before withdrawing, in no deposit offers. This is because no deposit winnings are seen as promotional funds.

Therefore, if you have NZ$100 in no deposit winnings, you must wager NZ$100 x 50 = NZ$5000.


We suggest New Zealand players avoid remaining inactive for more than 21 days. Otherwise, they stand a solid chance of losing their Queen Play bonuses and any money resulted from wagering.

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Queen Play

Queen Play




Who Queen Play is:

Queen Play is a doubly licensed casino that provides over 900 pokies and 190 live dealer games

Pros: clear buttons on the site’s interface, quick reply customer support, accessible wagering requirements

Cons: website loads slowly

A royal welcome treat:

  • 1st deposit: 100% up to NZ$250 and 50 bonus rounds;
  • 2nd deposit: 50% up to NZ$300 plus 50 extra rotations;
  • 3rd payment: 60% up to NZ$200 and 50 extra rounds;
  • 4th payment: 75% up to NZ$250 plus 50 bonus rotations.

Additional instructions:

  • NZ players should use the bonus rounds within 24 hours after claiming them;
  • Winnings are restricted to NZ$100 for the bonus rounds and NZ$500 for the deposit offers;
  • New Zealanders cannot cash out more than NZ$7000 per month;
  • The casino offers a number of responsible gambling resources;
  • Betting limits are accessible and accommodate occasional players and high rollers;
  • Many Table and Live Casino games have a 0% contribution to this offer.
ecoPayz MasterCard MuchBetter Skrill 1-Tap Skrill Moneybookers Visa


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Casino Overview

Slots Slots Queen Play
Live casino Live casino Queen Play
Fast withdrawal Fast withdrawal Queen Play
VIP program VIP program Queen Play
Company name:
Aspire Global International LTD
Registration number:
Stock indicator:
Online since:
135, High street, Sliema SLM 1548

Malta Gaming Authority:
UK Gambling Commission:
Irish Betting License:
Swedish Gambling Authority:

Our Queen Play review is the perfect way to get to know the casino better before you start investing. Let’s dive right in!

Aspire Global International Ltd operates this online gambling platform, but in Great Britain, the operating company is AG Communications Limited. While creating our Queen Play review, we noticed that both these countries are based in Malta, with headquarters at 135, High street, Sliema SLM 1548, and 1549 respectively.

However, each company holds a different licence. While Aspire Global International Ltd owns an Irish Betting license under the registration number 1014834, AG Communications Limited is UKGC licenced.

The situation is different in Sweden, where The Swedish Gambling Authority (Lotteriinspektionen) regulates the operating company under license number 18Li7458.

With over 3300 shareholders, Aspire Global International Ltd most recently declared a total revenue of €48.1 million in this year’s first quarter.

The company is shown on the London Stock Exchange and the Stockholm market under the indicators ASPIRE.ST, and 0EAZ.

Registration process

We tested the sign-up process for our Queen Play review, and we can safely say that it takes under two minutes for NZ players to open an account.

To be sure you complete all the registration steps, you need to introduce your e-mail, phone number and create your username and password. Afterwards, complete your full address, including postcode, your full name, and birth date. At this stage in the process, you are allowed to choose your preferred currency.

New Zealanders will not need to present any additional documents at this stage. However, NZ players may be requested to submit the following copies when making a deposit for Queen Play bonuses or when sending a withdrawal request:

  • ID (which means either passport, driver’s license, or national identity card);
  • Proof of address (like a utility bill) issued in the most recent three months displaying the full name, address, and date.


The photos of necessary documents must include all four corners and document edges. All logos must be visible, and images should be clear to be accepted by the site.

Generally, the online casino team takes about two days to process all documents.

User experience

Aside from the quality of Queen Play bonuses, we inspected the overall experience an NZ player will have with the site.

To be comprehensive in our Queen Play review, we tested the gambling website on three devices and various browsers.

Device Internet Browser
Apple MacBook Air 5G Safari
Samsung Galaxy Z Flip 4G Google Chrome
Microsoft Surface Pro 7 WIFI Microsoft Edge

Now let’s dive deeper into what we found!


The site interface is welcoming, with a simple white and pink colour-scheme, and simple graphics.

New Zealanders can access the casino games, Live casino tables, scratch cards, and promotions from the page header. Once you select one of the options, the lower menu changes, showing the different game categories.

A shortcut menu is also available at the top left corner of the screen. It gives easy access to the live chat facility, promotions, player account, and language settings.

The website is available in four languages: UK English, European-Union-adapted English, German, Suomi, and Norsk.

All buttons are clear, and information can be easily accessed. New Zealanders will find information about the casino in the page footer, useful responsible gambling links, and links to terms and conditions.

The site provides New Zealand players with a site map for easy navigation and a search bar to quickly find their favourite pokies, table games, or live games. However, terms and conditions, bonus terms, privacy, and most of the links present at the bottom of the page appear on pop-ups when clicked, making reading a little more complicated.

Loading speed is also relatively slow, and the pop-ups need a few seconds to appear ultimately.


The Queen Play review would not be complete without an analysis of how the site reacts on a mobile device.

The mobile interface is relatively easy to navigate because all buttons and links make sense, and information can easily be found. However, it may take a while to load, and NZ players may need to refresh the page now and then. The same promotions are offered on mobile and desktop, and New Zealanders can play the same pokies and games.


While there are no downloadable apps for the mobile version of this gambling site, live chat operators advise New Zealand players to access the casino on a mobile browser. Specifically, Google Chrome offers optimal functioning.


Queen Play bonuses can be used on a selection of around 1000 games, considering that many new games are added to the site weekly.

Unfortunately, games cannot be searched by the provider, as we learned when testing the site to create the Queen Play review.


Out of all the game categories, the collection of pokies is the largest, with over 900 titles.

The website also provides a Featured Games tab presenting the most popular pokies of the moment, including classic and video slots and their minimum and maximum bets:

  • Wolf Riches: NZ$0.50 – NZ$100;
  • Gonzo’s Quest: NZ$0.40 – NZ$100;
  • Divine Fortune: NZ$0.40 – NZ$200;
  • Foxin Wins: NZ$0.25 – NZ$625;
  • Jack and the Beanstalk: NZ$0.40 – NZ$200.

There is also a New Games tab, showing the latest additions to the platform with their bet limits:

  • Alice Riches: NZ$0.20 – NZ$100;
  • Aesir Treasures: NZ$0.30 – NZ$300;
  • Viking Smash: NZ$0.25 – NZ$75;
  • Candy Links Bonanza: NZ$1 – NZ$10;
  • Super Wild Blaster: NZ$0.10 – NZ$20.

Although the number of pokies is not terrible, there are many other NZ casinos with better game catalogues that you can check for specific pokies.

Table Games

This gambling website presents around 40 table games.

When testing the site for our Queen Play review, we counted 18 Roulette tables, such as:

  • Classic Roulette;
  • European Roulette VIP;
  • American Roulette;
  • Turbo Roulette;
  • Sapphire Roulette.

There are also 17 Blackjack games, among which New Zealanders can enjoy:

  • Blackjack Multi-Hand VIP;
  • Blackjack Switch;
  • Blackjack Royal Pair;
  • Blackjack Atlantic City.

Only one First Person Baccarat is available, which can be played live and as a regular table game.

Bets usually range between NZ$0.25 and NZ$1000 for Roulette and NZ$0.20 to NZ$100 for Blackjack.

Live Roulette

In terms of Live Roulette games, there are around 30 options that New Zealanders can choose from, including:

Game Min bet Max bet
French Roulette Gold NZ$1 NZ$2000
Salon Prive Roulette NZ$100 NZ$1000
Auto Roulette La Partage NZ$0.2 NZ$2000
American Roulette NZ$0.2 NZ$10000

Live Blackjack

Blackjack Games abound, with 50 tables where New Zealanders can wager as low as NZ$1 to as high as NZ$5000:

  • Blackjack Platinum VIP;
  • Blackjack Grand VIP;
  • Power Blackjack;
  • Free Bet Blackjack;
  • Infinite Blackjack, etc.

Live Baccarat

From a total of 190 Live dealer games, 20 are Live Dealer Baccarat:

  • Baccarat Squeeze: NZ$1 – NZ$1000;
  • Baccarat Control Squeeze: NZ$1 – NZ$1000;
  • Lightning Baccarat: NZ$1 – NZ$1000;
  • Speed Baccarat: NZ$1 – NZ$1000.

Speed Baccarat live tables range from A to J.

This casino has a decent number of tables when compared to its Baccarat sites competitors.

Game providers

1X2 Gaming 1X2 Gaming
Ainsworth Ainsworth
Aristocrat Aristocrat
Bally Bally
Barcrest Barcrest
Betsoft Betsoft
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming
Booongo Booongo
Cadillac Jack Cadillac Jack
ELK Studios ELK Studios
Evolution Gaming Evolution Gaming
Ezugi Ezugi
GameArt GameArt
Gamomat Gamomat
Habanero Habanero
High 5 Games High 5 Games
Inspired Gaming Group Inspired Gaming Group
Iron Dog Iron Dog
iSoftBet iSoftBet
Lightning Box Games Lightning Box Games
Magnet Gaming Magnet Gaming
Merkur Gaming Merkur Gaming
Microgaming Microgaming
NeoGames NeoGames
NetEnt NetEnt
NextGen Gaming NextGen Gaming
Nolimit City Nolimit City
Old Skool Studios Old Skool Studios
Oryx Gaming Oryx Gaming
Pariplay Pariplay
Play'n Go Play'n Go
Playson Playson
Playtech Playtech
Pragmatic Play Pragmatic Play
Quickfire Quickfire
Quickspin Quickspin
Rabcat Rabcat
Realistic Games Realistic Games
Red Rake Gaming Red Rake Gaming
Skillzz Gaming Skillzz Gaming
Synot Games Synot Games
Thunderkick Thunderkick
Tom Horn Gaming Tom Horn Gaming
Triple Edge Studios Triple Edge Studios
WMS Gaming WMS Gaming
Show more Show less

Queen Play vs. Market Standards

Min. deposit

Industry standard: NZ$10

Min. withdrawal

Industry standard: NZ$10

Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

1-2 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

2 days
Slot games

Industry standard: 500


Industry standard: 100% up to NZ$200

100% up to NZD250
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Queen Play

Queen Play

NZD20NZD10NZD70001-2 days3 mins2 days900100% up to NZD 250
Conquestador Casino

Conquestador Casino

NZD10NZD20NZD10000001 day2 mins1 day2000200% up to NZD 50
Ruby Fortune Casino

Ruby Fortune Casino

NZD5NZD50NZD1000000+3 days3 mins3 days450100% up to NZD 250
PlayOJO Casino

PlayOJO Casino

NZD10NZD1NZD10000001 day3 mins1-2 days2500-
Casumo Casino

Casumo Casino

NZD20NZD20NZD100003 days3 mins3 days1500100% up to NZD 1200
Gaming Club Casino

Gaming Club Casino

NZD5NZD50NZD1000000+3 days4 mins2 days400-
Spin Casino

Spin Casino

NZD10NZD50NZD10000003 days2 mins+3 days500100% up to NZD 400
Wildz Casino

Wildz Casino

NZD10NZD20NZD10000001 day2 mins1-2 days800100% up to NZD 500
Load more

According to the casino Terms and conditions, any payment made to the player account will be processed instantly or within a day.

While researching for a complete Queen Play review, we noticed that New Zealanders could not deposit more than NZ$2000 at once. However, the depositing method of choice may influence the maximum deposit limits for NZ players. The method used for payment should also be used when withdrawing, when possible.


  1. The first exception to this rule is MasterCard, as its regulations do not permit funds from gambling to be transferred to the card. This may also apply to Visa cards.
  2. The second exception is that Neteller cannot be used as a deposit method. However, New Zealand players can use it to cash out.

New Zealanders may only cash out if all payments made to their account have been successful.

All cash-out requests must be placed via the Cashier. Customer support can guide you through the process, but they cannot process the request for you. When withdrawing for the first time, NZ players might have to provide extra documentation. The casino may also ask for a record of your financial transactions on this site.

However, verification checks can be conducted whenever you cash out or if you would like to withdraw more than NZ$2300. The maximum amount that New Zealanders can cash out is NZ$7000 per month. If they attempt to withdraw a higher sum, the extra amount will go back to their account until the following month.

Withdrawals are processed within one or two working days, but funds may take longer to reach your account according to the payment service of your choice.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
ecoPayz NZD20 NZD2000 NZD10 NZD7000 1-2 days
MasterCard NZD20 NZD2000 NZD10 NZD7000 1-2 days
MuchBetter NZD20 NZD2000 NZD10 NZD7000 1-2 days
Skrill 1-Tap NZD20 NZD2000 NZD10 NZD7000 1-2 days
Skrill Moneybookers NZD20 NZD2000 NZD10 NZD7000 1-2 days
Visa NZD20 NZD2000 NZD10 NZD7000 1-2 days
Neteller N/A N/A NZD10 NZD7000 1-2 days
Show more Show less

Loyalty scheme

Our Queen Play review team also found a complex loyalty programme that spreads over seven ranks, as shown in the table below:

Queen Play bonuses Ranks
Welcome package New Member
Birthday bonus All ranks
25 games Bronze
50 games Silver
50 games and an extra bonus Gold
3-day deal Platinum, Premium, and Prestige
Weekly spins All levels from Bronze to Prestige
Live tournaments All levels from Bronze to Prestige
Personalised deals Platinum, Premium, and Prestige
Monthly cashback deal Platinum, Premium, and Prestige

Once they register, New Zealand players must automatically enter the New Member rank. For the remaining levels up until Premium, gamblers need a specific number of loyalty points:

  • Bronze: 10;
  • Silver: 60;
  • Gold: 350;
  • Platinum: 1000.

New Zealand players receive one loyalty point every time they wager NZ$40 real money.

Notably, Premium and Prestige can only be accessed by personal invitation from the casino.

As with most loyalty schemes, the more you advance in rank, the lower the rate of redeeming your points. Moreover, regardless of your level, loyalty points have a three-month availability. If not redeemed within three months, your loyalty points will disappear from your Loyalty balance.

New Zealand players who reach the last three levels will have a personal account manager and will be imposed higher deposit and payout limits.


  1. Anytime you choose to close your account, you will forfeit any loyalty points you have acquired.
  2. New Zealand players who access the loyalty scheme can only get one offer per day. Thus, if they can claim a Welcome Package and a weekly spins deal, the Welcome package takes priority.

Related casinos

Customer support

No phone available
Live chat:
Replies from 8:00am to 00:00am (CET).

Customer Support is externalised, and New Zealanders may use the facility from 08:00 am to 00:00 am CET.

Live chat operators are quick to answer, but sometimes they cannot provide information beyond the casino Terms and Conditions. You may ask for additional information about this gambling platform even before creating an account.

However, NZ players may choose to write to the support team using the form available on the website or via their e-mail address, [email protected]. Our Queen Play review creators found comprehensive FAQ pages that can be accessed in the page footer. There is no phone number available.

Responsible gambling

When we do our Queen Play review and test any casino, we pay extra attention to its responsible gambling policy.

This website provides links to set your deposit limits as soon as you complete the registration process. Moreover, New Zealand players are given a chance to restrict their accounts in any way they need. They can do it by using Cool Off periods, minor-restrictive tools, self-exclusion, or session time limits.

A reality check pop-up comes up after one hour to keep New Zealanders aware of the time they spend gambling with Queen Play bonuses. Suppose you are unsure whether you do have a gambling problem. In that case, you can go to the Responsible gambling link in the page footer and complete the self-assessment questionnaire.

Do not panic if gambling becomes a problem. The online casino offers links to highly reliable resources for gambling addicts, including Gambling Therapy Helpline, Gamblers Anonymous, Helping Hand/IGC. You can always use Gamban, Gamlock, Betfilter or ask the support team for extra guidance concerning your problem.

Queen Play Review - Pros and Cons

  • The casino offers over 190 live dealer games;
  • Betting limits and wagering requirements are accessible;
  • The newest pokies on the market are available on the top menu;
  • The interface has a pleasant colour scheme;
  • The site is UKGC-licensed, which confirms its reliability.
  • The live chat feature is externalised and not 24/7;
  • Website loads slowly, and some of the games require Flash;
  • No phone number available;
  • A small number of deposit methods.

How we review

Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.2 / 5 8 Hours 33 Hours Yes Yes Yes Yes Sep 2021 Sep 2023
Ioana Nutulescu
Author Ioana Nutulescu Author & Editor at CasinoAlpha
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Queen Play Player Reviews

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