Plaza Royal logo

Plaza Royal Review & Bonus List

Casino Rating:

In this Plaza Royal casino review, we shall present to you the full user experience, with game types, payments methods, registration process and so on.

Plaza Royal logo
Overall, the interface has a fun aspect and is well organized. The primary tabs are easy to access as well as the Live Chat. Unfortunately, the website loads quite slowly, with a speed index of 4.0 seconds according to GTmetrix.
Deposits & Withdrawals
This NZ online casino has a wide range of popular NZ deposit methods. Unfortunately, the payout requests could take longer to get processed than the industry average of two or three days. Thus, some services can go up to 6 days, which is a significant amount.
Plenty of games await you at Plaza Royal casino. You can play Slots, Blackjack, Roulette and many others. All from top-notch providers like Evolution Gaming, Big Time Gaming, or Play'n Go.
In terms of promotions, this NZ online casino has limited options. The most popular one is the welcome bonus. Besides that, the casino may allow Kiwis to access promotions that will expire in a few weeks.
Customer Support
The customer support consists in Live Chat and e-mail. Unfortunately, the Live Chat is not available 24/7 and it doesn’t always provide clear answers. We recommend you couple your asks to support with a thorough read of our review!
  • It is attested by the UK Gambling Commission;
  • It also holds an MGA license;
  • It is certified by the Swedish Gambling Authority;
  • It also holds an Irish Betting License.
Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Bonus Vip program
NZD20 NZD20 NZD7000 +3 days Baccarat, Bingo, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker 700 140 Irish Betting License, Malta Gaming Authority, Swedish Gambling Authority, UK Gambling Commission 100% up to NZD259 No
  • Video Poker Video Poker
  • Slots Slots
  • Table games Table games
  • Scratch cards Scratch cards
  • Sic Bo Sic Bo
  • Progressive Progressive
  • Roulette Roulette
  • Live Roulette Live Roulette
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Baccarat Live Baccarat
  • Jackpots Jackpots
  • Blackjack Blackjack
  • Bingo Bingo
  • Baccarat Baccarat
Deposit options Min deposit Accepted currency Payout options
ecoPayz, MasterCard, MuchBetter, Neteller, Paysafecard, Skrill 1-TapRead more NZD20 AUD, EUR, NZD, USD ecoPayz, MasterCard, MuchBetter, Neteller, Skrill 1-Tap, Skrill MoneybookersRead more

Plaza Royal Review Table of Contents

Plaza Royal bonuses

Let us start with the Plaza Royal bonuses!

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The standard bonus is, of course, the Welcome bonus. This is addressed to new players.

There are other bonuses as well, some of them even thematical. At the time of this review, one popular bonus that we have found on this website combines European football with Blackjack.

The CasinoAlpha team has created their own account and tested these bonuses to see how well they work. In our analysis, we always look for several major aspects.

  • Wagering requirements: Each type of bonus comes with a certain turnover amount. In order to be able to make a withdrawal, you must fulfil these requirements. These may vary depending on the bonus type, such as welcome bonus, cashback bonus, free spins or no deposit bonuses.
  • Maximum cash out: Usually, there is a certain amount you can withdraw from your winnings. If you cannot find this information in the bonus terms, talk to the Live Chat.
  • Minimum deposit: Each bonus requires a minimum amount that you must deposit before claiming it.
  • Game types: Usually, most bonuses are thematical, especially the free spins ones, therefore they are available only for certain games. The standard games are Slots.
  • Payment methods: If you look closely at the terms and conditions of the bonuses, you will see that, sometimes, a couple of payment methods are excluded and you cannot use them for a specific promotion. Therefore, make sure to read the terms before you settle on a payment method.
  • Player type: Depending in the offer, new players or regular players can benefit from the Plaza Royal bonus.
  • Casino facts and how to claim the promotion: here, we give you a brief description of what you can find at this casino as well as a guide on how to claim the promotion.

You will find all this information carefully collected by our team of experts in the bonus descriptions.

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Plaza Royal

Plaza Royal




Casino facts:

Plaza Royal is an MGA & UKGC licensed online casino which brings forth a wide range of games and secure payment methods.

Pros: 4 licences, well-documented FAQ section, many games

Cons: no 24/7 Live Chat

Get the best offer:

1st deposit: 100% up to NZ$259 + 100 free spins on Starburst;

2nd deposit: 50% up to NZ$259 + 75 free spins on Book of Dead;

3rd deposit: 77% up to NZ$259 + 75 free spins on Fire Joker.

Plaza Royal is the place where:

  • Kiwi players get a substantial Loyalty program;
  • This offer has a standard 35x wagering necessary for completion;
  • The casino ensures safe payments through secure technologies;
  • The FAQ section is very complex;
  • The interface has a fun look to it.
ecoPayz MasterCard MuchBetter Neteller Paysafecard Skrill 1-Tap


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Casino Overview

Slots Slots Plaza Royal
Live casino Live casino Plaza Royal
Fast withdrawal Fast withdrawal Plaza Royal
VIP program VIP program Plaza Royal
Company name:
Aspire Global International LTD
Registration number:
Online since:
135, High street, Sliema SLM 1548, Malta

Malta Gaming Authority:
Swedish Gambling Authority:
UK Gambling Commission:
Irish Betting License:

This casino is fully licensed and certified by the Malta Gaming Authority.

It offers a well-documented FAQ section as well as a user-friendly interface. It is operated by Aspire Global International LTD and provides a complex Loyalty program with special Plaza Royal bonuses and features.

It also has a vast range of Slot games and Jackpots.

In this Plaza Royal review, we shall present to you our experience on the website, taking into account the customer support service, the available games, the responsible gaming tools and many others.

Therefore, for a great experience that couples entertainment with safe play, continue on with our expertise.

Registration process

Now that we have gone through all Plaza Royal bonuses let’s see how to open an account. There are several stages that you must successfully complete in order to register.

First of all, you must inscribe your password, username and e-mail address. Secondly, the casino requests more personal details, such as date of birth, gender, address, telephone number etc.

You will receive an e-mail to confirm your account and, then you can start playing at Plaza Royal casino!

What will you find in your account?

Once you complete the registration process, you can easily access your account.

There, you get information related to deposit and cash out options, your Reward Points or the option to upload the documents needed for the Know your customer check.

Within your Bonuses section, Kiwi players will find new Plaza Royal bonuses also their personal bonuses. Also, if you want to check your personal data gathered by the website, you can go to the Account Settings and check them out.

Moreover, as we will see further on, responsible gambling is very valuable at this casino. Therefore, it provides deposit limits, a transaction history as well as game history. These resources, aside from others, will help you keep yourself away from gambling addiction or spot the symptoms very early on.

Know your customer check

In order to make a withdrawal, you must upload personal documents through the Plaza Royal website.

You may ask yourself: why is this step mandatory? The answer is that these procedures are meant to impede any attempt of identity theft, money laundering or underage gambling.

The documents include copies after some sort of identification form, like a driver’s license, a recent utility bill to confirm your home address and the card details.

Take into account that the available document types are: PDF, JPEG, PNG & TIFF, with a maximum upload size of 6MB.

Be aware

The legal age to play at a casino in New Zealand is 20 years old.

User experience

Now, in our Plaza Royal review, we shall offer you details about our experience as users on this website.

With a vast experience in the gambling domain, we have set a series of markers that we use to guide ourselves when we tackle each casino. In what follows, we will explain further on this topic and give you an unbiased view of Plaza Royal online casino.

But first, these are the devices we test this casino on:

Device Internet Browser
Asus ROG Strix G17 WIFI Microsoft Edge
Huawei P Smart 2021 WIFI Google Chrome
Huawei MatePad T 10 WIFI Google Chrome

Now, let’s go through the desktop and the mobile version.


Right from the start, this NZ online casino has a fun look to it.

The interface is colourful and, at the same time, pretty well organised. Kiwi players get their account information on the right-hand side of the homepage. These include a welcome message, a deposit option and your balance. Within the same section, you can access Casino Games, Live Casino, Scratch Cards, Promotions and Loyalty Program. The advantage is that you have all these important tabs one click away.

On the homepage, you also find promotional banners that contain Plaza Royal bonuses as well as some of the most popular games at the moment. In point of games, this NZ online casino provides a search bar where you can look for your favourite games. At the bottom of the page, there are additional details about online casinos, as well as a FAQ section that includes questions like: How do I reach customer support? Or How do I open an account?

And, at the very bottom of the page, you will get the standard Terms and Conditions, Privacy Policy and many other tabs, as we shall see further on Plaza Royal values responsible gambling. Even so, that it provides useful links towards gambling addiction prevention websites.

Unfortunately, the website loads quite slowly. According to GTmetrix, it has a speed index of 4.0 seconds which is longer than recommended for a casino on the NZ gambling market.

If you desire, you can easily change the language of the website and choose from: English, German, French, Suomi and Norsk.


The mobile version runs smoothly and it maintains its fun and colourful vibe.

You get the hottest games in the gambling industry with only one swipe. And there is a button that leads you to your account details right away, along with the customer support and help section. At the bottom of the homepage, you can also see some of the game providers and the certification obtained by this NZ online casino.


We have reached the part in our Plaza Royal review when we analyse the game selection as well as the game types that this NZ online casino has to offer.

Therefore, further on, we shall tackle the most popular game types in NZ. But, first, we must acknowledge that this NZ online casino has some of the hottest providers on the market, such as NetEnt, ELK Studios, Gamomat, 1×2 Network and so on.


When you say New Zealand gambling market, we automatically hear ‘pokies’! They are the most commonly played games throughout NZ.

The CasinoAlpha team did the research and found some amazing options that may catch your attention.

Here are some of the most popular Pokies in NZ:

Game Reels Paylines RTP
Dragons of the North 5 50 95.99%
Tomb of Dead 8 40 96.48%
Book of Vikings 5 10 96.50%


In terms of Jackpots, you get options like: Redeem the Dream, Lucky Lady or Jackpot Fortunes.

Plaza Royal brings top Live Casino games, each with its own features and perks. See which ones are for fit for you.

Live Roulette

CasinoAlpha scouted this NZ online casino and found the best Live Games out there.

So, let’s start with the Roulette games! We bring you top options from well-known providers, along with their RTP values.

Type of game Provider RTP
Blaze Live Roulette Authentic Gaming 97.30%
Speed Auto Roulette Evolution Gaming 97.30%
Double Ball Roulette Evolution Gaming 97.30%

High Rollers get to participate in special VIP rooms, such as the Salon Privé tables. There is a wide range of Roulette, Baccarat and Blackjack games, each with high bets, fit for gambling pros.

Live Blackjack

As for Blackjack, some of the available options are: Blackjack Platinum VIP, Blackjack H or Blackjack Grand VIP.

One advantage of this NZ online casino is that you get to play any live dealer game on your mobile device. They are optimized for mobile play for you to enjoy the casino experience wherever you might be.

Live Baccarat

For Baccarat, Kiwi players have several rooms where they can join. These include Speed Baccarat F, Salon Prive Baccarat 2 or Baccarat Cricket table.

Each table is available 24 hours everyday, so you can check in at any time you desire. Before you begin playing, look at the betting limits and choose a room that fits your established budget.

Table games

In terms of table games, you can play Lightning Roulette, Turbo Roulette or Blackjack European.

Even though it is said that some of the games can be played in demo mode, you still have to deposit a sum to be able to play.

Besides the aforementioned Live Games, there are other options, such as game shows, salon prive or Live Poker.

Game providers

1X2 Gaming 1X2 Gaming
Ainsworth Ainsworth
Aristocrat Aristocrat
Bally Bally
Barcrest Barcrest
Betsoft Betsoft
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming
Booongo Booongo
Cadillac Jack Cadillac Jack
ELK Studios ELK Studios
Evolution Gaming Evolution Gaming
Ezugi Ezugi
GameArt GameArt
Gamomat Gamomat
Habanero Habanero
High 5 Games High 5 Games
Inspired Gaming Group Inspired Gaming Group
Iron Dog Iron Dog
iSoftBet iSoftBet
Lightning Box Games Lightning Box Games
Magnet Gaming Magnet Gaming
Merkur Gaming Merkur Gaming
Microgaming Microgaming
NeoGames NeoGames
NetEnt NetEnt
NextGen Gaming NextGen Gaming
Nolimit City Nolimit City
Old Skool Studios Old Skool Studios
Oryx Gaming Oryx Gaming
Pariplay Pariplay
Play'n Go Play'n Go
Playson Playson
Playtech Playtech
Pragmatic Play Pragmatic Play
Quickfire Quickfire
Quickspin Quickspin
Rabcat Rabcat
Realistic Games Realistic Games
Red Rake Gaming Red Rake Gaming
Skillzz Gaming Skillzz Gaming
Synot Games Synot Games
Thunderkick Thunderkick
Tom Horn Gaming Tom Horn Gaming
Triple Edge Studios Triple Edge Studios
WMS Gaming WMS Gaming
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Plaza Royal vs. Market Standards

Min. deposit

Industry standard: NZ$10

Min. withdrawal

Industry standard: NZ$10

Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

+3 days
Register time

Industry standard: 2 Mins

3 mins
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500


Industry standard: 100% up to NZ$200

100% up to NZD259
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Plaza Royal

Plaza Royal

NZD20NZD20NZD7000+3 days3 mins1-2 days700100% up to NZD 259


NZD10NZD20NZD10000001 day2 mins1 day2000200% up to NZD 50
Ruby Fortune Casino

Ruby Fortune Casino

NZD5NZD50NZD1000000+3 days3 mins3 days450100% up to NZD 250


NZD10NZD1NZD10000001 day3 mins1-2 days2500-


NZD20NZD20NZD100003 days3 mins3 days1500100% up to NZD 1200
Gaming Club

Gaming Club

NZD5NZD50NZD1000000+3 days4 mins2 days400-
Spin Casino

Spin Casino

NZD10NZD50NZD10000003 days2 mins+3 days500100% up to NZD 400


NZD10NZD20NZD10000001 day2 mins1-2 days800100% up to NZD 500
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This NZ online casino guarantees safe and secure payments, regardless of the Plaza Royal bonus type!

This is achieved through a special 128-bit Secure Socket Layer (SSL) encryption technology that makes sure that your personal data are transferred in a safe way and that you can enjoy your play.

Besides this feature, you Kiwi players have at their disposal some of the most popular payment methods on the NZ gambling market. Nonetheless, the withdrawal time varies and could potentially reach 6 days.

The deposit process is pretty simple and fast:

  • Click the ‘cashier’ button and then on the ‘deposit’ one;
  • Check out all payment methods and see which one you wish to use;
  • If you want to know more about the deposit methods, you can tap on the ‘learn more’ tab;
  • Make sure to fill in your personal data and then you can enjoy any game on the website!

There are 4 currencies available at this casino: NZD, AUD, EUR, USD. You can set the currency when you register. make sure to choose it carefully, since you cannot change it later on.

The CasinoAlpha team always stresses the importance of responsible gambling! We recommend you use all of the provided tools even if you don’t think you are prone to developing gambling addiction symptoms. It is better to prevent it and take the necessary steps in due time!

Cash Out

When it comes to cash out methods, Kiwi players get plenty of options, among which MuchBetter, ccoPayz or Visa.

The CasinoAlpha team has tested these options along with the website itself to see what options are better for you. For starters, you should know that the maximum withdrawal amount per month is NZ$7000, which is a good sum compared to other casinos in the industry.

Next, we compiled a step-by-step guide to help you understand the withdrawal process at this casino.

Step-by-step guide on how to withdraw your winnings

  1. First, access your personal account at Plaza Royal casino. Put in your personal data and log in;
  2. Make sure to go through the KYC check and upload all the requested documents;
  3. Press the ‘cashier’ tab and, then, ‘cash out’.
  4. Choose your withdrawal method. Make sure to choose the same option as the deposit method;
  5. Then, tap on the ‘cash out request’.

If you want to request 2 times within 24 hours, you can combine them into one withdrawal.

Kiwi players are able to reverse a withdrawal request and get their money back in certain circumstances. Should you want to do this, tap on the ‘pending cashouts’ button, followed by the ‘transfer money back to my account’ button.

Unfortunately, it is not permitted to make withdrawals through Mastercard. Therefore, the casino will offer you the cash out amount through Skrill Moneybookers, Neteller, ecoPayz or Trustly.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal_time
ecoPayz NZD20 No limit NZD20 NZD7000 1-4 days
MasterCard NZD20 No limit NZD20 NZD7000 1-6 days
MuchBetter NZD20 No limit NZD20 NZD7000 1-2 days
Skrill 1-Tap NZD20 No limit NZD20 NZD7000 1-2 days
Skrill Moneybookers NZD20 No limit NZD20 NZD7000 1-2 days
Visa NZD20 No limit NZD20 NZD7000 1-6 days
Neteller NZD20 No limit NZD20 NZD7000 1-2 days
Paysafecard NZD20 No limit N/A N/A N/A
Show more Show less


The Loyalty program of this casino consists in 7 levels, each one with special Plaza Royal bonuses.

These are: New Member, Bronze, Silver, Gold, Platinum, Premium, Prestige. There is a specific number of points you must gather in order to reach each level. The benefits include: Birthday Bonus, Sunday Spins, higher deposit and withdrawal limits or personalised offers.

What are the Reward points and the Redemption feature?

Reward points are usually given when you wager a certain amount with your real money funds. For example, each wagering of NZ$40 in a game gives you 1 Reward point.

The Redemption rate varies from one Loyalty level to another.

Don’t forget to check out the Terms and Conditions for each level!

The last 2 levels of this program, namely Premium and Prestige require a special invitation from the casino.

Related casinos


No phone available
Live chat:
Fixed schedule: 00:08 - 00:00 CET.

The next step in our Plaza Royal review is related to customer support.

At this casino, you can address your questions and concerns either via Live Chat or e-mail.

Take into account that the Live Chat only runs between 8:00 AM and 12:00 AM. When you open this tab, you will also find an FAQ section there that includes Plaza Royal bonuses, Privacy Policy, deposits, withdrawals, technical and documentation. You can jot down some keywords within the search bar to look for the answer to your issue.

To talk to a Live Chat representative, Kiwi players must write a short description of their issue. Then, in only a couple of minutes, a support assistance will be there to help you. At the end of your conversation, you may give a rating that reflects your experience. Also, if you don’t respond for more than 3 minutes, the chat will automatically end.

If you choose the e-mail option, go to the Contact Us page and choose the e-mail tab. You must know that your message will be sent directly through the Website. Once you reach the page, the casino requires you to fill in your name, surname, e-mail address, inquiry topic and message. Some of the possible options for the inquiry topic include, but are not limited to, complaints, account closure, technical issues, responsible gambling and so on.

There are cases when the Live Chat does not provide you with the information you requested.

Responsible gambling

The responsible gaming policy of this casino aims at preventing underage gambling and gambling addiction.

Thus, we shall analyse each one of them, next in our Plaza Royal review.

The major responsible gambling tools available on this website are listed by us next.

  • Reality check: this gives you a reminder when you have spent too much time on the website;
  • Cool off: With this option, you can take a break up to 6 weeks;
  • Deposit limits: You can be mindful about how much you invest and set daily. weekly and monthly limits;
  • Session time limits: These limits apply to a specific time you set;
  • Self-exclusion: You can choose to close your account for up to 6 months and even permanently.

Besides these casino specific tools, there is also the option to take a self-assessment test. The questions include: “Has your gambling caused you to get into debt?” or “Do you avoid your daily responsibilities (work, college etc.) in order to gamble?”.

It is crucial to take this test in order to see if you are prone to developing a gambling addiction or if you are already in that situation.

For the latter, the casino comes with some useful links to help the players. These include references to organisations that deal with gambling addiction and know exactly how to help you. These include Gamblers Anonymous or Gambling Therapy Helpline.

Don’t forget to play responsible and ask for help if you need to!

If you are unsure if you have a gambling problem, you may also reach out to the customer support team to give you a helping hand.

Plaza Royal Review - Pros and Cons

  • Fun and colourful interface;
  • Secure payment system;
  • A wide range of game types;
  • Well documented FAQ section.
  • The Live Chat does not run 24/7;
  • Not many Plaza Royal bonuses.

How we review

Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.6 / 5 9 Hours 71 Hours Yes Yes Yes Yes Sep 2021 Sep 2023
Ioana Constantinescu
Author Ioana Constantinescu Author & Editor at CasinoAlpha
Join now! Visit Plaza Royal

Plaza Royal Player Reviews

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