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Plaza Royal Casino Review

9.1/10Alpha RatingExcellent
Min. deposit $20
Min. Withdrawal $20
Max. cashout
Payout time +3 days
Game types Baccarat, Bingo, Blackjack, Jackpots, Baccarat, Blackjack, Live casino, Roulette, Poker, Roulette, Scratchcards, Sic Bo, Slots, Table games, Video Poker
Slot games 700
Live games 140
Licenses Irish Betting Licence, MGA, Swedish Gambling Authority, UK Gambling Commission
Vip program No
  • Video Poker Video Poker
  • Slots Slots
  • Table games Table games
  • Roulette Roulette
  • Sic Bo Sic Bo
  • Roulette Roulette
  • Poker Poker
  • Blackjack Blackjack
  • Live casino Live casino
  • Baccarat Baccarat
  • Jackpots Jackpots
  • Blackjack Blackjack
  • Bingo Bingo
  • Baccarat Baccarat
Deposit options Ecopayz, MasterCard, MuchBetter, Neteller, Paysafecard, Skrill 1-TapRead more
Min deposit $20
Accepted currency AUD, EUR, NZD, USD
Payout options

Casino Overview

Slots Slots Plaza Royal Casino
Live casino Live casino Plaza Royal Casino
Fast withdrawal Fast withdrawal Plaza Royal Casino
VIP program VIP program Plaza Royal Casino
Company name:
Aspire Global International LTD
Registration number:
C42296
Website:
plazaroyal.com
Online since:
2020
Address:
135, High street, Sliema SLM 1548, Malta

MGA:
MGA/CRP/148/2007
Swedish Gambling Authority:
18Li7458
UK Gambling Commission:
039483-R-319409-015
Irish Betting Licence:
1014834

This casino is fully licensed and certified by the Malta Gaming Authority.

It offers a well-documented FAQ section as well as a user-friendly interface. It is operated by Aspire Global International LTD and provides a complex Loyalty program with special Plaza Royal bonuses and features.

It also has a vast range of Slot games and Jackpots.

In this Plaza Royal review, we shall present to you our experience on the website, taking into account the customer support service, the available games, the responsible gaming tools and many others.

Therefore, for a great experience that couples entertainment with safe play, continue on with our expertise.

Registration process

Now that we have gone through all Plaza Royal bonuses let’s see how to open an account. There are several stages that you must successfully complete in order to register.

First of all, you must inscribe your password, username and e-mail address. Secondly, the casino requests more personal details, such as date of birth, gender, address, telephone number etc.

You will receive an e-mail to confirm your account and, then you can start playing at Plaza Royal casino!

What will you find in your account?

Once you complete the registration process, you can easily access your account.

There, you get information related to deposit and cash out options, your Reward Points or the option to upload the documents needed for the Know your customer check.

Within your Bonuses section, Kiwi players will find new Plaza Royal bonuses also their personal bonuses. Also, if you want to check your personal data gathered by the website, you can go to the Account Settings and check them out.

Moreover, as we will see further on, responsible gambling is very valuable at this casino. Therefore, it provides deposit limits, a transaction history as well as game history. These resources, aside from others, will help you keep yourself away from gambling addiction or spot the symptoms very early on.

Know your customer check

In order to make a withdrawal, you must upload personal documents through the Plaza Royal website.

You may ask yourself: why is this step mandatory? The answer is that these procedures are meant to impede any attempt of identity theft, money laundering or underage gambling.

The documents include copies after some sort of identification form, like a driver’s license, a recent utility bill to confirm your home address and the card details.

Take into account that the available document types are: PDF, JPEG, PNG & TIFF, with a maximum upload size of 6MB.

Be aware

The legal age to play at a casino in New Zealand is 20 years old.

User experience

Now, in our Plaza Royal review, we shall offer you details about our experience as users on this website.

With a vast experience in the gambling domain, we have set a series of markers that we use to guide ourselves when we tackle each casino. In what follows, we will explain further on this topic and give you an unbiased view of Plaza Royal online casino.

But first, these are the devices we test this casino on:

Device Internet Browser
Asus ROG Strix G17 WIFI Microsoft Edge
Huawei P Smart 2021 WIFI Google Chrome
Huawei MatePad T 10 WIFI Google Chrome

Now, let’s go through the desktop and the mobile version.

Desktop

Right from the start, this NZ online casino has a fun look to it.

The interface is colourful and, at the same time, pretty well organised. Kiwi players get their account information on the right-hand side of the homepage. These include a welcome message, a deposit option and your balance. Within the same section, you can access Casino Games, Live Casino, Scratch Cards, Promotions and Loyalty Program. The advantage is that you have all these important tabs one click away.

On the homepage, you also find promotional banners that contain Plaza Royal bonuses as well as some of the most popular games at the moment. In point of games, this NZ online casino provides a search bar where you can look for your favourite games. At the bottom of the page, there are additional details about online casinos, as well as a FAQ section that includes questions like: How do I reach customer support? Or How do I open an account?

And, at the very bottom of the page, you will get the standard Terms and Conditions, Privacy Policy and many other tabs, as we shall see further on Plaza Royal values responsible gambling. Even so, that it provides useful links towards gambling addiction prevention websites.

Unfortunately, the website loads quite slowly. According to GTmetrix, it has a speed index of 4.0 seconds which is longer than recommended for a casino on the NZ gambling market.

If you desire, you can easily change the language of the website and choose from: English, German, French, Suomi and Norsk.

Mobile

The mobile version runs smoothly and it maintains its fun and colourful vibe.

You get the hottest games in the gambling industry with only one swipe. And there is a button that leads you to your account details right away, along with the customer support and help section. At the bottom of the homepage, you can also see some of the game providers and the certification obtained by this NZ online casino.

Games

We have reached the part in our Plaza Royal review when we analyse the game selection as well as the game types that this NZ online casino has to offer.

Therefore, further on, we shall tackle the most popular game types in NZ. But, first, we must acknowledge that this NZ online casino has some of the hottest providers on the market, such as NetEnt, ELK Studios, Gamomat, 1×2 Network and so on.

Slots

When you say New Zealand gambling market, we automatically hear ‘pokies’! They are the most commonly played games throughout NZ.

The CasinoAlpha team did the research and found some amazing options that may catch your attention.

Here are some of the most popular Pokies in NZ:

Game Reels Paylines RTP
Dragons of the North 5 50 95.99%
Tomb of Dead 8 40 96.48%
Book of Vikings 5 10 96.50%

Jackpots

In terms of Jackpots, you get options like: Redeem the Dream, Lucky Lady or Jackpot Fortunes.

Plaza Royal brings top Live Casino games, each with its own features and perks. See which ones are for fit for you.

Live Roulette

CasinoAlpha scouted this NZ online casino and found the best Live Games out there.

So, let’s start with the Roulette games! We bring you top options from well-known providers, along with their RTP values.

Type of game Provider RTP
Blaze Live Roulette Authentic Gaming 97.30%
Speed Auto Roulette Evolution Gaming 97.30%
Double Ball Roulette Evolution Gaming 97.30%

High Rollers get to participate in special VIP rooms, such as the Salon Privé tables. There is a wide range of Roulette, Baccarat and Blackjack games, each with high bets, fit for gambling pros.

Live Blackjack

As for Blackjack, some of the available options are: Blackjack Platinum VIP, Blackjack H or Blackjack Grand VIP.

One advantage of this NZ online casino is that you get to play any live dealer game on your mobile device. They are optimized for mobile play for you to enjoy the casino experience wherever you might be.

Live Baccarat

For Baccarat, Kiwi players have several rooms where they can join. These include Speed Baccarat F, Salon Prive Baccarat 2 or Baccarat Cricket table.

Each table is available 24 hours everyday, so you can check in at any time you desire. Before you begin playing, look at the betting limits and choose a room that fits your established budget.

Table games

In terms of table games, you can play Lightning Roulette, Turbo Roulette or Blackjack European.

Even though it is said that some of the games can be played in demo mode, you still have to deposit a sum to be able to play.

Besides the aforementioned Live Games, there are other options, such as game shows, salon prive or Live Poker.

Game providers

1X2 Gaming
1X2 Gaming
Ainsworth
Ainsworth
Aristocrat
Aristocrat
Bally
Bally
Barcrest
Barcrest
Betsoft
Betsoft
Big Time Gaming
Big Time Gaming
Blueprint Gaming
Blueprint Gaming
Booongo
Booongo
Cadillac Jack
Cadillac Jack
ELK Studios
ELK Studios
Evolution Gaming
Evolution Gaming
Ezugi
Ezugi
GameArt
GameArt
Gamomat
Gamomat
Habanero
Habanero
High 5 Games
High 5 Games
IGT
IGT
Inspired Gaming Group
Inspired Gaming Group
Iron Dog
Iron Dog
iSoftBet
iSoftBet
Lightning Box Games
Lightning Box Games
Magnet Gaming
Magnet Gaming
Merkur Gaming
Merkur Gaming
Microgaming (Games Global)
Microgaming (Games Global)
NeoGames
NeoGames
NextGen Gaming
NextGen Gaming
Nolimit City
Nolimit City
NYX
NYX
Old Skool Studios
Old Skool Studios
Oryx Gaming
Oryx Gaming
Pariplay
Pariplay
Play'n Go
Play'n Go
Playson
Playson
Playtech
Playtech
Pragmatic Play
Pragmatic Play
Quickfire
Quickfire
Quickspin
Quickspin
Rabcat
Rabcat
Realistic Games
Realistic Games
Red Rake Gaming
Red Rake Gaming
Skillzz Gaming
Skillzz Gaming
Synot Games
Synot Games
Thunderkick
Thunderkick
Tom Horn Gaming
Tom Horn Gaming
Triple Edge Studios
Triple Edge Studios
WMS Gaming
WMS Gaming
Show more

Plaza Royal Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

$20
Min. withdrawal

Industry standard: NZ$10

$20
Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

+3 days
Register time

Industry standard: 2 Mins

Fast
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

700
Bonus

Industry standard: 100% up to NZ$200

bonus
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Plaza Royal Casino

Plaza Royal Casino

4.5/5
$20$20+3 daysFast1-2 days700100% up to $ 259
Conquestador Casino

Conquestador Casino

4.3/5
$10$201 dayFast1 day2000200% up to $ 50
Ruby Fortune Casino

Ruby Fortune Casino

3.8/5
$5$50+3 daysFast3 days450100% up to $ 250
PlayOJO Casino

PlayOJO Casino

4.4/5
$10$11 dayFast1-2 days2500-
Casumo Casino

Casumo Casino

4.2/5
$20$203 daysFast3 days1500100% up to $ 1200
Gaming Club Casino

Gaming Club Casino

4.1/5
$5$50+3 daysFast2 days750-
Spin Casino

Spin Casino

4.4/5
$10$503 daysFast+3 days717100% up to $ 400
Wildz Casino

Wildz Casino

4.3/5
$10$201 dayFast1-2 days1000100% up to $ 500
Load more

Plaza Royal Casino Review - Payment Methods

This NZ online casino guarantees safe and secure payments, regardless of the Plaza Royal bonus type!

This is achieved through a special 128-bit Secure Socket Layer (SSL) encryption technology that makes sure that your personal data are transferred in a safe way and that you can enjoy your play.

Besides this feature, you Kiwi players have at their disposal some of the most popular payment methods on the NZ gambling market. Nonetheless, the withdrawal time varies and could potentially reach 6 days.

The deposit process is pretty simple and fast:

  • Click the ‘cashier’ button and then on the ‘deposit’ one;
  • Check out all payment methods and see which one you wish to use;
  • If you want to know more about the deposit methods, you can tap on the ‘learn more’ tab;
  • Make sure to fill in your personal data and then you can enjoy any game on the website!

There are 4 currencies available at this casino: NZD, AUD, EUR, USD. You can set the currency when you register. make sure to choose it carefully, since you cannot change it later on.

The CasinoAlpha team always stresses the importance of responsible gambling! We recommend you use all of the provided tools even if you don’t think you are prone to developing gambling addiction symptoms. It is better to prevent it and take the necessary steps in due time!

Cash Out

When it comes to cash out methods, Kiwi players get plenty of options, among which MuchBetter, ccoPayz or Visa.

The CasinoAlpha team has tested these options along with the website itself to see what options are better for you. For starters, you should know that the maximum withdrawal amount per month is NZ$7000, which is a good sum compared to other casinos in the industry.

Next, we compiled a step-by-step guide to help you understand the withdrawal process at this casino.

Step-by-step guide on how to withdraw your winnings

  1. First, access your personal account at Plaza Royal casino. Put in your personal data and log in;
  2. Make sure to go through the KYC check and upload all the requested documents;
  3. Press the ‘cashier’ tab and, then, ‘cash out’.
  4. Choose your withdrawal method. Make sure to choose the same option as the deposit method;
  5. Then, tap on the ‘cash out request’.

If you want to request 2 times within 24 hours, you can combine them into one withdrawal.

Kiwi players are able to reverse a withdrawal request and get their money back in certain circumstances. Should you want to do this, tap on the ‘pending cashouts’ button, followed by the ‘transfer money back to my account’ button.

Unfortunately, it is not permitted to make withdrawals through Mastercard. Therefore, the casino will offer you the cash out amount through Skrill Moneybookers, Neteller, ecoPayz or Trustly.

Payment Min deposit Max withdrawal
$20 $7000
MasterCard $20 $7000
MuchBetter $20 $7000
Skrill 1-Tap $20 $7000
Skrill Moneybookers $20 $7000
Visa $20 $7000
Neteller $20 $7000
Paysafecard $20 N/A
Show more

Loyalty

The Loyalty program of this casino consists in 7 levels, each one with special Plaza Royal bonuses.

These are: New Member, Bronze, Silver, Gold, Platinum, Premium, Prestige. There is a specific number of points you must gather in order to reach each level. The benefits include: Birthday Bonus, Sunday Spins, higher deposit and withdrawal limits or personalised offers.

What are the Reward points and the Redemption feature?

Reward points are usually given when you wager a certain amount with your real money funds. For example, each wagering of NZ$40 in a game gives you 1 Reward point.

The Redemption rate varies from one Loyalty level to another.

Don’t forget to check out the Terms and Conditions for each level!

The last 2 levels of this program, namely Premium and Prestige require a special invitation from the casino.

Related casinos

Support

Phone:
No phone available
Live Chat:
3

The next step in our Plaza Royal review is related to customer support.

At this casino, you can address your questions and concerns either via Live Chat or e-mail.

Take into account that the Live Chat only runs between 8:00 AM and 12:00 AM. When you open this tab, you will also find an FAQ section there that includes Plaza Royal bonuses, Privacy Policy, deposits, withdrawals, technical and documentation. You can jot down some keywords within the search bar to look for the answer to your issue.

To talk to a Live Chat representative, Kiwi players must write a short description of their issue. Then, in only a couple of minutes, a support assistance will be there to help you. At the end of your conversation, you may give a rating that reflects your experience. Also, if you don’t respond for more than 3 minutes, the chat will automatically end.

If you choose the e-mail option, go to the Contact Us page and choose the e-mail tab. You must know that your message will be sent directly through the Website. Once you reach the page, the casino requires you to fill in your name, surname, e-mail address, inquiry topic and message. Some of the possible options for the inquiry topic include, but are not limited to, complaints, account closure, technical issues, responsible gambling and so on.

There are cases when the Live Chat does not provide you with the information you requested.

Responsible gambling

The responsible gaming policy of this casino aims at preventing underage gambling and gambling addiction.

Thus, we shall analyse each one of them, next in our Plaza Royal review.

The major responsible gambling tools available on this website are listed by us next.

  • Reality check: this gives you a reminder when you have spent too much time on the website;
  • Cool off: With this option, you can take a break up to 6 weeks;
  • Deposit limits: You can be mindful about how much you invest and set daily. weekly and monthly limits;
  • Session time limits: These limits apply to a specific time you set;
  • Self-exclusion: You can choose to close your account for up to 6 months and even permanently.

Besides these casino specific tools, there is also the option to take a self-assessment test. The questions include: “Has your gambling caused you to get into debt?” or “Do you avoid your daily responsibilities (work, college etc.) in order to gamble?”.

It is crucial to take this test in order to see if you are prone to developing a gambling addiction or if you are already in that situation.

For the latter, the casino comes with some useful links to help the players. These include references to organisations that deal with gambling addiction and know exactly how to help you. These include Gamblers Anonymous or Gambling Therapy Helpline.

Don’t forget to play responsible and ask for help if you need to!

If you are unsure if you have a gambling problem, you may also reach out to the customer support team to give you a helping hand.

Plaza Royal Casino Review - Pros and Cons

Pros
  • Fun and colourful interface;
  • Secure payment system;
  • A wide range of game types;
  • Well documented FAQ section.
Cons
  • The Live Chat does not run 24/7;
  • Not many Plaza Royal bonuses.

How we review

     
Reviewer
CasinoAlpha rating 9.1 / 10
Test Duration 9 Hours
Review Duration 71 Hours
Deposit Methods Checked No
Withdrawal Methods Checked No
Slots Tested No
Live Games Tested No
Published Date Sep 2021
Updated Date Feb 2024
Ioana Constantinescu
AuthorIoana ConstantinescuAuthor & Editor at CasinoAlpha

Ioana's background in the law domain helps her fully understand the rights and obligations of each gambler and, thus, come up with player-oriented reviews that answer your needs. Also, her interest in psychology motivates her to find out more about gambling addiction and its consequences.