• Bonus rating

    100% UP TO $500 + 200 FREE SPINS

    More details

    Bonus Claiming Process

    • Create a new account at mr.Play Casino;
    • Complete the KYC protocol;
    • Make a first deposit of $20.

    Bonus Verdict

    The Mr. Play Casino bonus is an excellent offer that we recommend. It’s an easy and fast way to enjoy your favorite games with 100% up to $500 and 200 free spins it’s to make a $20 deposit. Also, the Mr. Play Casino is a perfect offer to get into the world of gaming, especially since you can use free spins on 8 popular slots.

    You can be sure of this offer, as the platform is therefore licensed by the MGA to ensure safe, responsible play, and the games are powered by well-known providers.

  • Bonus Email

    Only by email

    9.2 / 10
    Alpha Rating

    Get 100 Free Spins No Deposit

    This offer can only be claimed by subscribing..

    We keep your email private. It's only used to send promotions. Subscribing means you agree to receive them.

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mr.play Casino Review

Min. deposit $20
Min. Withdrawal $20
Max. cashout
Payout time 2 days
Game types Baccarat, Bingo, Blackjack, Jackpots, Baccarat, Blackjack, Live casino, Roulette, Poker, Roulette, Scratchcards, Sic Bo, Slots, Table games, Video Poker
Slot games 1700
Live games 140
Licenses MGA, UK Gambling Commission
Vip program No
  • Video Poker Video Poker
  • Slots Slots
  • Table games Table games
  • Roulette Roulette
  • Sic Bo Sic Bo
  • Roulette Roulette
  • Poker Poker
  • Blackjack Blackjack
  • Live casino Live casino
  • Baccarat Baccarat
  • Jackpots Jackpots
  • Blackjack Blackjack
  • Bingo Bingo
  • Baccarat Baccarat
Deposit options Ecopayz, MasterCard, MuchBetter, Skrill 1-Tap, Skrill Moneybookers, Visa
Min deposit $20
Accepted currency AUD, EUR, NZD, USD
Payout options

Casino overview

Slots Slots mr.play Casino
Live casino Live casino mr.play Casino
Fast withdrawal Fast withdrawal mr.play Casino
VIP program VIP program mr.play Casino
Company name:
Marketplay Ltd
Registration number:
C83136
Website:
mrplay.com
Online since:
2017
Address:
Level 3 (Suite no. ADR5494), Tower Business Centre, Tower Street, Swatar Birkirkara BKR 4013, Malta

MGA:
MGA/CRP/148/2007
UK Gambling Commission:
000-039483-R-319409-001

mr.play NZ is a gaming platform owned by Marketplay Ltd., a company incorporated under the laws of Malta. The platform is therefore licensed by the MGA to ensure safe and responsible play. Yet, it also holds a UKGC license that further testifies its fair and secure gambling environment.

While creating this mr.play casino review, we found out that the website’s services are operated by Aspire Global International, which makes it a white label. Moreover, it was first launched in 2017, and it continued to grow ever since, adding new products to its portfolio on a nearly monthly basis. Above all, it offers an exclusive magazine-like blog, full of interesting and useful articles concerning the betting industry.

Registration process

New Zealand players who want to join the site must follow a quick and straightforward registration procedure that takes less than 2 minutes to be completed. Here’s where to begin:

  1. Click our offer’s button;
  2. Press ‘Join’ to open the registration form;
  3. Enter your email address and choose a username and password;
  4. Complete your personal information;
  5. Check the ‘accept terms’ box and hit ‘Open Account’.

While completing these steps, you also have the option of checking the notifications box to receive updates and exclusive information regarding the latest mr.play promo codes. Once the account has been created, you shall receive a confirmation email. We would advise keeping a record of that, as it contains your login details.

What you must agree on

After creating an account on the website, it is solely your responsibility to operate it and ensure its integrity. Therefore, you must agree to the following statements:

  • You are at least 18 years of age;
  • You will only provide accurate and up-to-date information upon registration;
  • Your player account is for your personal use only;
  • You won’t deposit funds from ill-gotten means or use someone else’s financial means;
  • You will not attempt to open more than one account.

Breaching any of these terms might lead to permanent account closure. In this case, the associated winnings and any remaining mr.play bonus codes will be forfeited.

Get verified

Kiwi punters who successfully joined the site will also have to confirm their personal details by sending certain documents. These will usually be required:

  • Proof of age: national ID card/ passport/ driving license
  • Proof of address: bank statement/ utility bill
  • Proof of income: photo evidence of a valid payment account

All of these must be uploaded in a special section. To access it, follow the next steps:

  1. Log in and click on My Account, under your user icon;
  2. Select ‘Document Upload’;
  3. Upload each file in its designated section.

Keep in mind that the platform accepts only jpeg, png or tiff files and the maximum upload size is 6MB per document. Provided everything complies with the website’s standards, the staff may take up to 48 hours to confirm their approval.

Tips

Dormant accounts will be charged a NZ$ 5 monthly maintenance fee. Yet, you may log in at any time to request a withdrawal of your cash balance or reactivate your account by placing a bet.

Be aware

Phone bills are not accepted as proof of address upon the KYC verification stage.

User experience

We aspire to offer our New Zealand readers the most accurate and reliable mr.play casino review. Thus, we made use of several digital means to test all the casino’s interfaces. The following devices came to our aid:

Device Internet Browser
Dell Inspiron 15 Wifi Google Chrome
iPhone 11 Pro Max Wifi, 4G Safari, Google Chrome
Microsoft Surface Wifi Microsoft Edge

Desktop

Those who are looking for a modern interface with performant graphics, visible icons and clearly defined features will enjoy mr.play NZ’s desktop version. Not only are the game sections easy to find and navigate, but they are also well organised at the top of the screen.

Players shall find the casino’s blog, loyalty programme, and account features on the left side of the page or under your avatar. Additionally, the available mr.play bonus codes are also located on the top toolbar so that they are easily accessible. And if you are looking for informational pages, they can be found at the bottom.

The only downside is that the website moves quite slowly. The pages take more than a few seconds to load. You may experience the same lags when accessing a game. Sometimes, there might also be some display glitches. When this happens, try to refresh the page and perform the action again.

Mobile

In terms of mobile compatibility, the casino’s interface is perfectly optimised for being used on a smaller screen. The design remains the same, but the layout is completely different. The top bar displays only three main game categories, which will further be divided into more specific sections once you click on them.

The games are arranged in two rows, and the deposit feature appears both at the top and bottom of the screen. The informational pages are also organised into bigger sections, and all the account features can be accessed from the three dots near the casino’s logo. After analysing this aspect of our mr.play casino review, we can say that the mobile interface shows even more user-friendliness than the desktop one.

Tips

When it comes to the mobile interface, the graphics do not differ from the desktop version, but the loading speed may be significantly faster.

Games

At mr.play NZ, members can try out a variety of games from more than 40 top providers. The products are categorised into 4 main sections, which are also divided into subsections. Here’s how it goes:

  1. Casino (classic & video slots, casino games)
  2. Live casino (Blackjack, Roulette, Baccarat & Sic Bo)
  3. Scratch cards (classic, fantasy, instant games)
  4. Sports (virtual sports & sports betting)

While conducting the research for our mr.play casino review, we discovered that most products have an info tab that opens a different page. This contains details about the game’s rules, description, bonus features and other useful information you should know before playing it. That is also the place where you can try out the game in demo mode.

Slots

Pokies enthusiasts, you may explore over 1000 options here. From classics like Aloha Fortune, Egyptian Tombs and Starburst to newly released titles such as Prism of Gems, Viking Smash and Cash Elevator, there is something for all players’ tastes.

Although there is no standard when it comes to betting options, the lowest amount can start at NZ$0.10 and go up to NZ$500. The minimum and maximum bet usually depend on the game provider, and they can be seen after entering the session.

Table games

The table games section comprises over 30 diverse products, which is one of the best for NZ live casinos. You may spot multiple Blackjack and Roulette versions, as well as a few Poker and Baccarat alternatives. Some popular choices are Vegas Strip Blackjack, Jacks or Better and Vertical Roulette.

Unfortunately, the bet limits are not displayed on the game tab and can only be seen after accessing it. But we can add that wagers range from NZ$1 to NZ$10000 on certain games. So, you can try them out whether you are an inexperienced player or a highroller.

Live Roulette

To access these games, click on the Live Casino icon and select Live Roulette. You’ll be able to explore 30 options from several providers. Apart from players’ favourites like Immersive, Lightning and Nightclub Roulette, you may also try out multiple international versions.

The lowest bet you can start with is NZ$0.20, and the maximum can reach NZ$10000. But again, these are different for each game and provider.

Live Blackjack

When it comes to live Blackjack, the options are much more diverse. There are over 100 products to try out. These include titles like Salon Prive, Infinite and Power Blackjack. In this case, bets start from NZ$1 and can go up to NZ$100000.

Yet, some games have higher starting bets, such as NZ$100 or NZ$250. These are more suitable for experienced players. So, if you are a beginner, we suggest starting with a lower stake game.

Live Baccarat

If you enjoy Baccarat, Sic Bo and Dragon Tiger, you have more than 20 such options to explore. Here, the lowest bet is NZ$1, while the maximum can reach NZ$15000 on selected games.

Below the products, you will see an informational section explaining how to play Baccarat, general rules and different type of bets. So, if you are not familiar with the game, you might want to read this first!

Tips

In the event of miscarried games due to system failures, the company will refund the entire bet amount that was lost during the occurrence.

Game providers

1X2 Gaming
1X2 Gaming
Ainsworth
Ainsworth
Amatic
Amatic
Amaya
Amaya
AuthenticGaming
AuthenticGaming
Bally
Bally
Betdigital Ltd
Betdigital Ltd
Betsoft
Betsoft
Big Time Gaming
Big Time Gaming
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
Evolution Gaming
Evolution Gaming
Eyecon
Eyecon
Gamevy
Gamevy
Gaming1
Gaming1
Gamomat
Gamomat
Golden Race
Golden Race
Green Jade
Green Jade
High 5 Games
High 5 Games
Inspired Gaming Group
Inspired Gaming Group
iSoftBet
iSoftBet
Lightning Box Games
Lightning Box Games
Microgaming (Games Global)
Microgaming (Games Global)
NeoGames
NeoGames
NextGen Gaming
NextGen Gaming
Nolimit City
Nolimit City
Oryx Gaming
Oryx Gaming
Pariplay
Pariplay
Play'n Go
Play'n Go
Playson
Playson
Playzido
Playzido
Pragmatic Play
Pragmatic Play
Quickspin
Quickspin
Realistic Games
Realistic Games
Red Rake Gaming
Red Rake Gaming
Sigma Gaming
Sigma Gaming
Skillzz Gaming
Skillzz Gaming
Skywind Group
Skywind Group
StakeLogic
StakeLogic
Synot Games
Synot Games
Thunderkick
Thunderkick
Tom Horn Gaming
Tom Horn Gaming
Wazdan
Wazdan
Show more

mr.play Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

$20
Min. withdrawal

Industry standard: NZ$10

$20
Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

Fast
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

1700
Bonus

Industry standard: 100% up to NZ$200

bonus
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
mr.play Casino

mr.play Casino

4.2/5
$20$202 daysFast1-2 days1700100% up to $ 500
Conquestador Casino

Conquestador Casino

4.3/5
$10$201 dayFast1 day2000200% up to $ 50
Ruby Fortune Casino

Ruby Fortune Casino

3.8/5
$5$50+3 daysFast3 days450100% up to $ 250
PlayOJO Casino

PlayOJO Casino

4.4/5
$10$11 dayFast1-2 days2500-
Casumo Casino

Casumo Casino

4.2/5
$20$203 daysFast3 days1500100% up to $ 1200
Gaming Club Casino

Gaming Club Casino

4.1/5
$5$50+3 daysFast2 days750-
Spin Casino

Spin Casino

4.4/5
$10$503 daysFast+3 days717100% up to $ 400
Wildz Casino

Wildz Casino

4.3/5
$10$201 dayFast1-2 days1000100% up to $ 500
Load more

mr.play Casino Review - Payment Methods

New Zealand members have multiple payment methods to choose from when crediting their account. You can either go for a debit/credit card or an e-wallet. If you are not sure how to deposit, follow these instructions:

  1. Log in and click the Deposit button;
  2. Select a payment method;
  3. Enter the amount you want to deposit and complete the necessary details;
  4. Enter mr.play promo codes to claim a bonus (optional);
  5. Click Deposit.

The payments are kept secure through the latest SSL technology, which encrypts customers’ personal and financial data. But remember that transactions will be handled by a third-party payment processor or a financial institution on behalf of the casino.

For withdrawals, they will usually be processed back to the same method you used to deposit. However, if this is not possible, they will be sent via Wire Transfer. Once you request a cashout, it will be processed in up to 2 days. Still, you can cancel the request during this time, and the funds will return to your account balance.

The maximum allowed monthly cashout is quite low compared to the industry average. Yet, this will increase once you become a VIP member. Should you want to keep track of your spending, just go to ‘My Transactional History’, under your username icon.

Should you request a deposit refund, this will only be considered within 24 hours of the alleged transaction or within 30 days, in case another individual has illegally accessed your account.

All transactions made to your player account should come from the same payment source.

Payment Min deposit Max withdrawal
$20 $7000
MasterCard $20 N/A
MuchBetter $20 $7000
Skrill 1-Tap $20 $7000
Skrill Moneybookers $20 $7000
Visa $20 $7000
Wire Transfer N/A $7000
Show more

VIP

Once you become a member of this platform, you will start your journey of advancing the loyalty ladder. The VIP programme consists of seven stages that can be upgraded by collecting reward points. Each player starts as a New Member, then moves to Bronze, Silver, Gold, Platinum, Premium and Prestige.

Most levels shall be upgraded by collecting a certain number of rewards points. Usually, you shall earn one point for every NZ$40 wagered with real money. But bear in mind that reward points that are not redeemed within 3 months will expire. Moreover, Premium and Prestige are exclusive stages that can only be acquired by invitation.

These are the benefits associated with each level:

Benefits Bronze Silver Gold Platinum Premium Prestige
Birthday bonus
Sunday spins 5 games 10 games 20 games 40 games 50 games 50 games
Live tournaments
Higher deposit and cashout limits x x x
Personalised offers x x x
Personal account manager x x x
Monthly cashback x x x

Tips

The monthly cashback bonus can be claimed by contacting your account manager.

Related casinos

Support

Phone:
No phone available
Live Chat:
2

According to our mr.play casino review, you should directly discuss any inquiries or misunderstandings with the website’s support team. This can be contacted via email or live chat every day from 08:00 to 00:00. You can either click the icon near the deposit button or use the left-side menu to access the chat feature.

In addition to that, the platform disposes of two other sections that are meant to help Kiwi players throughout their journey: the FAQ page and the Help centre. Both of these are located at the bottom of the site, right under the ‘About Us’ area.

While the FAQ page contains general queries regarding topics like deposits, withdrawals, and mr.play promo codes, the Help section includes more detailed information and short walkthroughs on how to perform certain casino actions. Unfortunately, there is no phone number available in case of urgent matters.

Tips

Live chat operators will usually respond within a few seconds and efficiently solve any type of issues.

Responsible gambling

Because we value our readers’ safety and well-being, we included this section in our mr.play casino review, where we present all the available responsible gambling tools. After carefully exploring the platform, we concluded that it offers the following options:

  • Deposit limits (daily, weekly, monthly);
  • Cool off periods (from 24 hours to 6 weeks);
  • Reality check (reminds you for how long you’ve been playing);
  • Self-exclusion (from 1 month to permanently);
  • Account closure;
  • Access to gaming and transactional history (to help you monitor your spending).

Besides these, the site offers guidance in preventing and dealing with gambling addiction and useful links and references to special institutions. We recommend consulting these sources before joining the platform or claiming any mr.play promo codes.

Apart from account closure and self-exclusion, which shall be used by contacting a team member, all other tools shall be accessed from the ‘My Account’ section.

Recommendation

Shall you require further information about responsible gambling, we suggest discussing it with the casino’s trained customer support personnel.

mr.play Casino Review - Pros and Cons

Pros
  • Plenty of pokies and live games;
  • Extensive VIP programme, comprised of 7 levels;
  • More than 30 game providers available;
  • Well-optimised mobile version.
Cons
  • Low monthly withdrawal limit;
  • No phone support available;
  • No 24/7 live chat support.

How we review

     
Reviewer
CasinoAlpha rating 8.3 / 10
Test Duration 7 Hours
Review Duration 68 Hours
Deposit Methods Checked No
Withdrawal Methods Checked No
Slots Tested No
Live Games Tested No
Published Date Sep 2021
Updated Date Feb 2024
Adela Mariuta
AuthorAdela MariutaAuthor & Editor at CasinoAlpha

Adela enjoys exploring the in-depths of the gambling industry and gathering essential insights to provide useful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the casino gambling world, she likes taking long drives and listening to old-school music tunes.