This mr.play casino review will guide you through the platform’s features and offering. From the vast game collection to banking methods and even mr.play promo codes, we cover everything. So, get ready to explore them all!
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our New Zealand customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
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NZD20 | NZD20 | NZD7000 | 2 days | Baccarat, Bingo, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Roulette, Scratch cards, Sic Bo, Slots, Sports betting, Table games, Video Poker | 1000 | 180 | Malta Gaming Authority, UK Gambling Commission | 100% up to NZD500 | No |
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Table games
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Video Poker
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Sic Bo
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Slots
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Roulette
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Scratch cards
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Live Roulette
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Poker
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Live Blackjack
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Live Casino
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Live Baccarat
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Jackpots
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Blackjack
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Bingo
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Baccarat
mr.play Review Table of Contents
mr.play bonus codes
If you want to boost your casino experience, how about claiming some mr.play bonus codes? New Zealand punters may redeem a generous welcome bonus containing both free spins and bonus funds. This will most certainly help you get used to the platform and explore games that you might not want to spend any real funds on.
Read moreBefore claiming an incentive, don’t forget to check its terms and conditions carefully. Should you breach any of them, the bonus, as well as its associated winnings, might be voided by the casino. And if no terms are available, then the general bonus policy will apply. For example, bonus credit and extra rotations claimed with a deposit must usually be wagered 35 times before cashing out.
Additional promotions, such as no deposit bonuses or cashback offers, might become available from time to time. The wagering requirement that applies to no deposit offers is usually 50x. Moreover, in the interest of fair play, winnings resulted from such incentives will be capped at NZ$100.
Last but not least, remember that not all games bring the same contribution towards meeting the play-through conditions. For instance, titles like Blood Suckers, Dead or Alive, The Wish Master, Treasure Island and Tower Quest will not contribute at all.
Tips
Free spins must be used within one day of redeeming them.
Be aware
Requesting a withdrawal before meeting the specified wagering requirements will result in the mr.play bonus codes and their generated winnings being forfeited.
Disclaimer:
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino overview
- Company name:
- Marketplay Ltd
- Registration number:
- C83136
- Website:
- mrplay.com
- Online since:
- 2017
- Address:
- Level 3 (Suite no. ADR5494), Tower Business Centre, Tower Street, Swatar Birkirkara BKR 4013, Malta
- Malta Gaming Authority:
- MGA/CRP/148/2007
- UK Gambling Commission:
- 000-039483-R-319409-001
mr.play NZ is a gaming platform owned by Marketplay Ltd., a company incorporated under the laws of Malta. The platform is therefore licensed by the MGA to ensure safe and responsible play. Yet, it also holds a UKGC license that further testifies its fair and secure gambling environment.
While creating this mr.play casino review, we found out that the website’s services are operated by Aspire Global International, which makes it a white label. Moreover, it was first launched in 2017, and it continued to grow ever since, adding new products to its portfolio on a nearly monthly basis. Above all, it offers an exclusive magazine-like blog, full of interesting and useful articles concerning the betting industry.
Registration process
New Zealand players who want to join the site must follow a quick and straightforward registration procedure that takes less than 2 minutes to be completed. Here’s where to begin:
- Click our offer’s button;
- Press ‘Join’ to open the registration form;
- Enter your email address and choose a username and password;
- Complete your personal information;
- Check the ‘accept terms’ box and hit ‘Open Account’.
While completing these steps, you also have the option of checking the notifications box to receive updates and exclusive information regarding the latest mr.play promo codes. Once the account has been created, you shall receive a confirmation email. We would advise keeping a record of that, as it contains your login details.
What you must agree on
After creating an account on the website, it is solely your responsibility to operate it and ensure its integrity. Therefore, you must agree to the following statements:
- You are at least 18 years of age;
- You will only provide accurate and up-to-date information upon registration;
- Your player account is for your personal use only;
- You won’t deposit funds from ill-gotten means or use someone else’s financial means;
- You will not attempt to open more than one account.
Breaching any of these terms might lead to permanent account closure. In this case, the associated winnings and any remaining mr.play bonus codes will be forfeited.
Get verified
Kiwi punters who successfully joined the site will also have to confirm their personal details by sending certain documents. These will usually be required:
- Proof of age: national ID card/ passport/ driving license
- Proof of address: bank statement/ utility bill
- Proof of income: photo evidence of a valid payment account
All of these must be uploaded in a special section. To access it, follow the next steps:
- Log in and click on My Account, under your user icon;
- Select ‘Document Upload’;
- Upload each file in its designated section.
Keep in mind that the platform accepts only jpeg, png or tiff files and the maximum upload size is 6MB per document. Provided everything complies with the website’s standards, the staff may take up to 48 hours to confirm their approval.
Tips
Dormant accounts will be charged a NZ$ 5 monthly maintenance fee. Yet, you may log in at any time to request a withdrawal of your cash balance or reactivate your account by placing a bet.
Be aware
Phone bills are not accepted as proof of address upon the KYC verification stage.
User experience
We aspire to offer our New Zealand readers the most accurate and reliable mr.play casino review. Thus, we made use of several digital means to test all the casino’s interfaces. The following devices came to our aid:
Device | Internet | Browser |
---|---|---|
Dell Inspiron 15 | Wifi | Google Chrome |
iPhone 11 Pro Max | Wifi, 4G | Safari, Google Chrome |
Microsoft Surface | Wifi | Microsoft Edge |
Desktop
Those who are looking for a modern interface with performant graphics, visible icons and clearly defined features will enjoy mr.play NZ’s desktop version. Not only are the game sections easy to find and navigate, but they are also well organised at the top of the screen.
Players shall find the casino’s blog, loyalty programme, and account features on the left side of the page or under your avatar. Additionally, the available mr.play bonus codes are also located on the top toolbar so that they are easily accessible. And if you are looking for informational pages, they can be found at the bottom.
The only downside is that the website moves quite slowly. The pages take more than a few seconds to load. You may experience the same lags when accessing a game. Sometimes, there might also be some display glitches. When this happens, try to refresh the page and perform the action again.
Mobile
In terms of mobile compatibility, the casino’s interface is perfectly optimised for being used on a smaller screen. The design remains the same, but the layout is completely different. The top bar displays only three main game categories, which will further be divided into more specific sections once you click on them.
The games are arranged in two rows, and the deposit feature appears both at the top and bottom of the screen. The informational pages are also organised into bigger sections, and all the account features can be accessed from the three dots near the casino’s logo. After analysing this aspect of our mr.play casino review, we can say that the mobile interface shows even more user-friendliness than the desktop one.
Tips
When it comes to the mobile interface, the graphics do not differ from the desktop version, but the loading speed may be significantly faster.
Games
At mr.play NZ, members can try out a variety of games from more than 40 top providers. The products are categorised into 4 main sections, which are also divided into subsections. Here’s how it goes:
- Casino (classic & video slots, casino games)
- Live casino (Blackjack, Roulette, Baccarat & Sic Bo)
- Scratch cards (classic, fantasy, instant games)
- Sports (virtual sports & sports betting)
While conducting the research for our mr.play casino review, we discovered that most products have an info tab that opens a different page. This contains details about the game’s rules, description, bonus features and other useful information you should know before playing it. That is also the place where you can try out the game in demo mode.
Slots
Pokies enthusiasts, you may explore over 1000 options here. From classics like Aloha Fortune, Egyptian Tombs and Starburst to newly released titles such as Prism of Gems, Viking Smash and Cash Elevator, there is something for all players’ tastes.
Although there is no standard when it comes to betting options, the lowest amount can start at NZ$0.10 and go up to NZ$500. The minimum and maximum bet usually depend on the game provider, and they can be seen after entering the session.
Table games
The table games section comprises over 30 diverse products, which is one of the best for NZ live casinos. You may spot multiple Blackjack and Roulette versions, as well as a few Poker and Baccarat alternatives. Some popular choices are Vegas Strip Blackjack, Jacks or Better and Vertical Roulette.
Unfortunately, the bet limits are not displayed on the game tab and can only be seen after accessing it. But we can add that wagers range from NZ$1 to NZ$10000 on certain games. So, you can try them out whether you are an inexperienced player or a highroller.
Live Roulette
To access these games, click on the Live Casino icon and select Live Roulette. You’ll be able to explore 30 options from several providers. Apart from players’ favourites like Immersive, Lightning and Nightclub Roulette, you may also try out multiple international versions.
The lowest bet you can start with is NZ$0.20, and the maximum can reach NZ$10000. But again, these are different for each game and provider.
Live Blackjack
When it comes to live Blackjack, the options are much more diverse. There are over 100 products to try out. These include titles like Salon Prive, Infinite and Power Blackjack. In this case, bets start from NZ$1 and can go up to NZ$100000.
Yet, some games have higher starting bets, such as NZ$100 or NZ$250. These are more suitable for experienced players. So, if you are a beginner, we suggest starting with a lower stake game.
Live Baccarat
If you enjoy Baccarat, Sic Bo and Dragon Tiger, you have more than 20 such options to explore. Here, the lowest bet is NZ$1, while the maximum can reach NZ$15000 on selected games.
Below the products, you will see an informational section explaining how to play Baccarat, general rules and different type of bets. So, if you are not familiar with the game, you might want to read this first!
Tips
In the event of miscarried games due to system failures, the company will refund the entire bet amount that was lost during the occurrence.
Game providers













































mr.play vs. Market Standards
Min. deposit Industry standard: NZ$10 | NZD20 |
---|---|
Min. withdrawal Industry standard: NZ$10 | NZD20 |
Max. cashout Industry standard: NZ$5,000 | NZD7000 |
Payout Time Industry standard: 2 days | 2 days |
Register time Industry standard: 2 Mins | 2 mins |
KYC Time Industry standard: 2 days | 1-2 days |
Slot games Industry standard: 500 | 1000 |
Bonus Industry standard: 100% up to NZ$200 | 100% up to NZD500 |
Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
---|---|---|---|---|---|---|---|---|---|
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NZD20 | NZD20 | NZD7000 | 2 days | 2 mins | 1-2 days | 1000 | 100% up to NZD 500 |
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NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1 day | 2000 | 200% up to NZD 50 |
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NZD5 | NZD50 | NZD1000000 | +3 days | 3 mins | 3 days | 450 | 100% up to NZD 250 |
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NZD10 | NZD1 | NZD1000000 | 1 day | 3 mins | 1-2 days | 2500 | - |
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NZD20 | NZD20 | NZD10000 | 3 days | 3 mins | 3 days | 1500 | 100% up to NZD 1200 |
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NZD5 | NZD50 | NZD1000000 | +3 days | 4 mins | 2 days | 400 | - |
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NZD10 | NZD50 | NZD1000000 | 3 days | 2 mins | +3 days | 500 | 100% up to NZD 400 |
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NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1-2 days | 800 | 100% up to NZD 500 |
New Zealand members have multiple payment methods to choose from when crediting their account. You can either go for a debit/credit card or an e-wallet. If you are not sure how to deposit, follow these instructions:
- Log in and click the Deposit button;
- Select a payment method;
- Enter the amount you want to deposit and complete the necessary details;
- Enter mr.play promo codes to claim a bonus (optional);
- Click Deposit.
The payments are kept secure through the latest SSL technology, which encrypts customers’ personal and financial data. But remember that transactions will be handled by a third-party payment processor or a financial institution on behalf of the casino.
For withdrawals, they will usually be processed back to the same method you used to deposit. However, if this is not possible, they will be sent via Wire Transfer. Once you request a cashout, it will be processed in up to 2 days. Still, you can cancel the request during this time, and the funds will return to your account balance.
The maximum allowed monthly cashout is quite low compared to the industry average. Yet, this will increase once you become a VIP member. Should you want to keep track of your spending, just go to ‘My Transactional History’, under your username icon.
Should you request a deposit refund, this will only be considered within 24 hours of the alleged transaction or within 30 days, in case another individual has illegally accessed your account.
All transactions made to your player account should come from the same payment source.
Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal_time |
---|---|---|---|---|---|
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NZD20 | No limits | NZD20 | NZD7000 | Instant-4 days |
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NZD20 | No limits | N/A | N/A | N/A |
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NZD20 | No limits | NZD20 | NZD7000 | Instant-2 day |
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NZD20 | No limits | NZD20 | NZD7000 | Instant-2 day |
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NZD20 | No limits | NZD20 | NZD7000 | Instant-2 day |
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NZD20 | No limits | NZD20 | NZD7000 | Instant-6 days |
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N/A | N/A | NZD20 | NZD7000 | 2-6 days |
VIP
Once you become a member of this platform, you will start your journey of advancing the loyalty ladder. The VIP programme consists of seven stages that can be upgraded by collecting reward points. Each player starts as a New Member, then moves to Bronze, Silver, Gold, Platinum, Premium and Prestige.
Most levels shall be upgraded by collecting a certain number of rewards points. Usually, you shall earn one point for every NZ$40 wagered with real money. But bear in mind that reward points that are not redeemed within 3 months will expire. Moreover, Premium and Prestige are exclusive stages that can only be acquired by invitation.
These are the benefits associated with each level:
Benefits | Bronze | Silver | Gold | Platinum | Premium | Prestige |
---|---|---|---|---|---|---|
Birthday bonus | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Sunday spins | 5 games | 10 games | 20 games | 40 games | 50 games | 50 games |
Live tournaments | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Higher deposit and cashout limits | x | x | x | ✓ | ✓ | ✓ |
Personalised offers | x | x | x | ✓ | ✓ | ✓ |
Personal account manager | x | x | x | ✓ | ✓ | ✓ |
Monthly cashback | x | x | x | ✓ | ✓ | ✓ |
Tips
The monthly cashback bonus can be claimed by contacting your account manager.
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- Yes, 8:00-00:00
According to our mr.play casino review, you should directly discuss any inquiries or misunderstandings with the website’s support team. This can be contacted via email or live chat every day from 08:00 to 00:00. You can either click the icon near the deposit button or use the left-side menu to access the chat feature.
In addition to that, the platform disposes of two other sections that are meant to help Kiwi players throughout their journey: the FAQ page and the Help centre. Both of these are located at the bottom of the site, right under the ‘About Us’ area.
While the FAQ page contains general queries regarding topics like deposits, withdrawals, and mr.play promo codes, the Help section includes more detailed information and short walkthroughs on how to perform certain casino actions. Unfortunately, there is no phone number available in case of urgent matters.
Tips
Live chat operators will usually respond within a few seconds and efficiently solve any type of issues.
Responsible gambling
Because we value our readers’ safety and well-being, we included this section in our mr.play casino review, where we present all the available responsible gambling tools. After carefully exploring the platform, we concluded that it offers the following options:
- Deposit limits (daily, weekly, monthly);
- Cool off periods (from 24 hours to 6 weeks);
- Reality check (reminds you for how long you’ve been playing);
- Self-exclusion (from 1 month to permanently);
- Account closure;
- Access to gaming and transactional history (to help you monitor your spending).
Besides these, the site offers guidance in preventing and dealing with gambling addiction and useful links and references to special institutions. We recommend consulting these sources before joining the platform or claiming any mr.play promo codes.
Apart from account closure and self-exclusion, which shall be used by contacting a team member, all other tools shall be accessed from the ‘My Account’ section.
Recommendation
Shall you require further information about responsible gambling, we suggest discussing it with the casino’s trained customer support personnel.
mr.play Review - Pros and Cons
- Plenty of pokies and live games;
- Extensive VIP programme, comprised of 7 levels;
- More than 30 game providers available;
- Well-optimised mobile version.
- Low monthly withdrawal limit;
- No phone support available;
- No 24/7 live chat support.
How we review
Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
---|---|---|---|---|---|---|---|---|---|
Adela Mariuta | 4.2 / 5 | 7 Hours | 68 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Aug 2023 |
mr.play Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!