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CasinoDep Review

7.4/10Alpha RatingFair

Overview

Min deposit$5
Payout time1 day
Slot games1500
Live games160

Legit and fairness

6.0/10Legit & Fairness

One crucial aspect that we considered when conceiving the CasinoDep review was the range of responsible gaming options that protect you.

Problem gambling is a real issue, and this online gambling platform put in place the following modalities to keep New Zealanders safe:

  • A self-assessment questionnaire found in the Responsible Gaming section;
  • The possibility to set self-limits regarding deposits and wagers;
  • The option to self-exclude by contacting live chat.

New Zealanders who need assistance with their gambling habits can also find many useful links to independent organizations that focus on gambling addiction, such as:

  • RGC (Responsible Gambling Council);
  • Gambling Therapy;
  • Be Gamble Aware;
  • Gamcare;
  • Responsible Gambling trust.

The casino also keeps an eye on the issue of underage gambling. It provides links to third-party apps that can support parents and guardians in monitoring the Internet use on family computers, including Net Nanny and CYBERsitter.

The KYC (Know Your Customer) procedures also allow a thorough examination of members’ age to determine whether they are over 18 years old or whatever the legal gambling age is in the members’ jurisdiction.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
Visa$5$10000
MasterCard$5$10000
Skrill Moneybookers$5$10000
Ecopayz$5$10000
Jeton$5$10000
Neosurf$5$10000
BTC1BTC-
Min deposit$5
Min. Withdrawal$50
Payout time1 day

Usually, deposits will be processed instantly without fees unless imposed by your payment provider of choice.

One colossal advantage when cashing out your winnings after completing the wagering requirements for CasinoDep offers is the fact that all your deposit methods can be used to make withdrawals.

Keep reading our CasinoDep review to get accustomed to the withdrawal process before you dive in:

The first step you should take is requesting a withdrawal. Make sure you have completed any wagering requirements, you have correctly submitted all KYC documents, and you have selected an amount equal to or exceeding NZ$50 so that there are no issues with your request.

The second step consists of performing any additional verifications in case you had not completed the KYC beforehand. This phase will last for a bit, as the gambling platform staff ensures no signs of any illegal financial transactions or unfair betting in your account activity.

The third step includes the actual withdrawal processing. Your account will be validated, and funds are released. New Zealanders should receive an email that informs them of such activity.

The fourth and last step is receiving your money. Although the casino may process your withdrawal quite fast, there may be some delays due to your bank or payment service of choice, which also needs time to process the transaction.

For instance, bank transfers may take about three to ten days to process, while e-wallets should not take more than a few days.

Customer support

6.0/10Customer Support

There are a few methods to contact the customer support team:

  1. By email;
  2. Using live chat feature;
  3. Verified users can access the Messages section.

Mailing the support team works well for non-urgent queries or in case live chat is disabled. However, the site does not make it clear how long it might take for the staff to get back to you with an answer.

That’s why we warmly recommend you talk to live chat operators. The chat feature works smoothly and puts New Zealanders in contact with an agent in less than a minute. Operators answer quickly and comprehensively. They also have a lot of patience, are polite, and are evidently trained, so do not shy away from pouring down all your questions to them.

The only issue with live chat is that it has limited availability so that you can access it daily, but only between 5 am and 9 pm UTC.

Registered users can also use the Messages option by clicking the link found in the site header once they are logged in. Then, they should select Ask Question, which will create a question ticket. In this way, New Zealanders can add any attachment and documents to their messages or expand on an issue.

Once your message is complete, just click the Submit button and wait for a reply. New Zealanders should only click the “+” symbol and add a new comment to answer in return. You can close the ticket once it is resolved or any time you like by simply selecting the Close option.

Product rating

10.0/10Product Rating

Game types

Video Poker
Video Poker
Table games
Table games
Craps
Craps
Baccarat
Baccarat
Roulette
Roulette
Jackpots
Jackpots
Live casino
Live casino
Slots
Slots
Scratchcards
Scratchcards
Keno
Keno
Bingo
Bingo
Online Lottery
Online Lottery

Game providers

We found an impressive collection of over 2500 games from high industry providers such as Evolution Gaming, Microgaming, Pragmatic Play, and more.

The platform advantageously lists their games so that New Zealanders can browse through the titles in alphabetical order. They can also see the games with the highest wins, the ones designated for CasinoDep offers, the most accessed titled, and the latest released. All they need to do is select either the Top Wins, Bonus Games, Most Played or Last Released section.

By choosing the I Feel Lucky tab, New Zealanders can also pick their favourite from a list of random selections, a fun and unique feature amongst online gambling sites.

Without further ado, let’s dive into the iTechLabs-tested selection of games you can choose from when playing CasinoDep offers!

Slots

These are some sought-after pokies you can find amongst the 1500 options available and their wagering limits:

  • Book of Oz: NZ$0.10 – NZ$25;
  • Joker Expand: NZ$0.10 – NZ$100;
  • Cuddles Royal: NZ$0.20 – NZ$30;
  • Valley of the Muses: NZ$ 0.10 – NZ$30;
  • Hot Coins: NZ$0.10 – NZ$100;
  • Fortunator: NZ$0.10 – NZ$100.

Many Slot games can be played in demo mode before you ever make a payment into your player account!

Table Games

New Zealanders can also play over 90 Table games. Aside from the European Roulette With Track, these are blocked for users who have not yet deposited:

  • First Person American Roulette;
  • First Person Lightning Roulette;
  • Mini Roulette;
  • First Person Baccarat;
  • Big Win Baccarat;
  • Baccarat777;
  • Multi Hand Blackjack;
  • Super 7 Blackjack;
  • Blackjack 3 Hand.

New Zealanders can choose from three distinct betting ranges on the European Roulette With Track game: NZ$0.01– NZ$50; NZ$5 – NZ$50; and NZ$25 – NZ$100.

Live Roulette

You can find approximately 19 Live Roulette titles, which you can immediately access once you deposit the minimum amount:

  • Auto-Roulette;
  • French Roulette Gold;
  • Auto-Roulette La Partage;
  • American Roulette;
  • Lightning Roulette;
  • Grand Casino Roulette;
  • Galaxy Auto-Roulette.

Live Blackjack

By far a favourite in the Live Casino lobby, Live Blackjack can be found at approximately 25 different tables:

  • Salon Prive Blackjack (tables from A to F);
  • Speed Blackjack (A to M);
  • Blackjack Silver (A to G);
  • Blackjack VIP ( A to Z).

Live Baccarat

There are over 20 Live Baccarat tables to choose from, including:

  • Speed Baccarat (tables ranging from A to Q);
  • Baccarat Salon Prive (tables A and B);
  • No commission Speed Baccarat;
  • Baccarat Squeeze;
  • Baccarat Controlled Squeeze.

Unfortunately, these games cannot be accessed in demo mode. Their bet limits are not visible until players pay a minimum amount into their casino accounts.

Loyalty Program

We dove into the casino loyalty programme while researching for the CasinoDep review, so keep reading if you’re into a bit of extra!

The entire loyalty scheme is based on New Zealanders accumulating loyalty points and coins. They can be gathered every time you play using real money. You can check how many coins you earned by accessing your account.

As with any online gambling platform, the number of coins determines your loyalty level. They can be converted to cash if you have a minimum of 50 coins. Let’s look at how the price per coin changes according to the loyalty level you reach!

Loyalty level Price paid per coin
Bronze NZ$0.02
Silver NZ$0.04
Gold NZ$0.05
Diamond NZ$0.10

You will get one point and one coin every time you wager:

  • NZ$20 at Slots and Arcade games;
  • NZ$30 at Jackpot Slots and Sportsbook;
  • NZ$50 at any Table games;
  • NZ$60 at Card games and Live dealer games;
  • NZ$150 at Video poker.

After placing any real-money wagers, you simply need to settle your bet and leave the game so the points and coins you earned can appear in your Coins balance. Make sure you convert your coins within one month (30 days) from receiving them, or they will expire and simply vanish from your account.

Being part of this loyalty scheme enables you to unlock exclusive games, reserve places in unique tournaments, and access special CasinoDep offers. It makes it more interesting!

Usability

The CasinoAlpha team of gambling professionals does not leave any corner unturned when testing the casinos we list.

Here is the range of devices, browsers and services we used to provide New Zealanders with an accurate CasinoDep review:

Device Internet Browser
Asus ZenBook 14 WIFI Mozilla Firefox
iPhone 12 Pro Max 5G Safari
Microsoft Surface Pro 4G Google Chrome

We’ll look at the particularities of this online gambling site when accessed on desktop versus mobile browsers:

Desktop

New Zealanders will find this site easy to navigate and intuitive, with clear buttons and apparent access to the player account.

There are a few characteristics that define the desktop experience:

  • Separate Bonus Terms section;
  • Useful search bar;
  • Theme.

Firstly, New Zealanders can find a Bonus Terms section separate from the General Terms and Conditions of the casino. This is quite a beneficial feature, as it enables gamblers to get quick answers to any promotion-related questions. Within the text of the terms, there are valuable links to the Privacy Policy, Bonus Contribution, Wagering Conditions, and more, which makes the entire section quite organized.

A second practical feat of the website is the search bar, which allows New Zealanders to find their favourite games and enables them to search for titles developed by their favourite software providers. Clicking the search bar will open the entire list of providers with which the site collaborates.

The entire platform theme is based on pirate-adventure motifs, which makes the site look fun and exciting. However, this may not be as desirable since it can easily be to the liking of a younger, underage audience.

Another characteristic to reconsider is the font used on the main page, which keeps to the central pirate theme and adds to the excitement, but which can be rather difficult to decipher.

Pop-ups with different bonuses and VIP benefits come up now and then. These keep New Zealanders informed about the CasinoDep offers and make the site experience stressing and obstruct visibility for the live chatbox.

Mobile

Accessing the site from your mobile browser does not change the experience much. Three horizontal lines on the top left corner of the screen flag the main menu. There, New Zealanders can find the casino games, rewards, tournaments, and the Help section showing the FAQ pages and customer support options.

You will also find links to other essential casino pages, such as Payments, Bonus Terms, Terms and Conditions, Privacy Policy, Cookies Policy, and more. The site encourages you to check out its sister brands, affiliates, and Twitter account if you want to know more in-depth information.

On the bottom of their mobile screens, New Zealanders can access the most popular games, the titles designated for CasinoDep offers, any top wins on the site and other game categories.

The awesome news is that New Zealanders can find the same promotions and number of games on the mobile version just like on the desktop one. However, while the site keeps to its theme on mobile, its entire appearance is more condensed and crowded, making it less intuitive and precise.

Reputation

6.0/10Reputation

Licenses

Curacao - 8048/JAZ

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

Now that you know the basics of CasinoDep offers let’s continue the CasinoDep review by getting to know the casino a little better.

Since October 2020, this online gambling platform is owned by HighWeb Services Limited, a pretty small but dynamic company. Although the owning company has three employees, its average estimated annual revenue is $226593.

The company is owned by another organization, Spectator Sports Industry, which deals in the performing arts, entertainment, amusement and recreation, online gambling and, of course, spectator sports.

These online gambling platforms work with HighWeb Ventures N.V. to process its financial transactions. This company is located at Heelsumstraat 51, E-Commerce Park, Vredenberg, Curacao, and is a subsidiary of Highweb Services Limited, which has its headquarters at 64 Agiou Georgiou Makri, Anna Maria Lena Court, Office 201, 6037 Larnaca, Cyprus.

Verdict

Pros

  • Over 2500 titles with more than 160 Live dealer games;
  • Collaborations with top game providers like Evolution, Microgaming, and Thunderkick;
  • Most pokies can be accessed in demo mode;
  • A wide variety of bonuses;
  • Easy navigation;
  • Top-notch loyalty scheme.

Cons

  • No mobile or desktop downloadable apps;
  • A restricted number of responsible gambling tools;
  • Live games and Table games cannot be played in demo mode;
  • Only three popular methods in N.Z. are available for casino transactions.

CasinoDep Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
CasinoDep Logo15001602020$51 dayNo
Caxino Casino Logo45672732020$10$1000002-3 days24/7
SpinAway Casino Logo27863822020$20$50000+3 days24/7
PrimeBetz Casino Logo65001832023$202 daysNo
Desert Nights Casino Logo72402012$10$10000+3 days24/7
Casino Tropez Logo1500802001$5+3 days24/7

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BluVegas Casino

Pros

  • MGA licensed
  • 4400 pokies
  • 110 live dealer games
  • Good customer service facilities, including a 24/7 live chat option
  • Available VIP programme

Cons

  • No mobile app
  • No support via phone number
  • The KYC process is on the longer side
  • Low maximum deposit and withdrawal amounts
  • Only 2 withdrawal options

Verdict

BluVegas Casino is a good place for new players to start due to its comfortable limits in the payments department. Alongside that, the extensive collection of games is a nice addition. Should you ever encounter any problems, customer support is there for you 24/7, though you should keep in mind that phone support is not available.

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ShinyWilds Casino

Pros

  • You can access the website affordably with $10 minimum deposits
  • 2500+ pokies and over 300 live dealer titles
  • Compelling VIP scheme with multiple rewards and permanent benefits
  • Over 10 payment methods with cards, crypto and e-wallets

Cons

  • Limited monthly cashouts of up to $10000 for regular users
  • Your withdrawal requests can take up to 3 days to process

Verdict

As one of our most recommended casinos in NZ, ShinyWilds Casino offers an accessible entry point with $10 minimum deposits, providing you with a diverse selection of over 2500 pokies and more than 300 live dealer titles. The website features a compelling VIP scheme that offers multiple rewards and permanent benefits, enhancing the gaming experience for loyal NZ users. With over 10 payment methods available, including cards, crypto, and e-wallets, transactions are convenient and versatile. However, regular users face limited monthly cashouts of up to $10000, and withdrawal requests can take up to 3 days to process. Despite these constraints, ShinyWilds Casino’s extensive game library and attractive VIP program make it a noteworthy option for online gaming enthusiasts.

BetVictor Casino Logo

BetVictor Casino

Pros

  • Downloadable app from AppStore and Google Play
  • Live chat support is available 24/7
  • Fast payout processing time in under 24 hours

Cons

  • No phone support option
  • Has a monthly withdrawal limit
  • Doesn’t accept cryptocurrency

Verdict

Amassing over 2000 slots and 130 live games, BetVictor Casino is one of our best-rated casinos, providing titles by top providers of the industry like Playtech, Microgaming, and Evolution Gaming. The casino also features 131 live dealer games, providing an immersive gaming experience. You can enjoy these games on the go with the downloadable app available on both the App Store and Google Play. BetVictor offers 24/7 live chat support and boasts a one-day payout time, enhancing user convenience. However, some limitations include the absence of phone support and a monthly cashout limit of $50,000, which, while substantial, could be more flexible.

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CasinoDep Ranked by Categories

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How we test CasinoDep

We employ a detailed testing process, followed by a complete evaluation, to ensure our casino reviews are comprehensive and reliable. Our team of specialists meticulously examines the deposit and withdrawal methods, testing their security protocols and trustworthiness. Furthermore, we rigorously test a wide range of slots and live games to assess the quality and fairness of the gaming experience offered by CasinoDep. This comprehensive approach ensures that our reviews remain relevant and trustworthy, giving our players valuable insights.

ReviewDetails
Reviewer
CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
Updated Date
Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at CasinoAlpha

Mihnea’s social skills make his articles easy to understand by the readers. He is a good analyst and a great strategist, which allows him to extract the most important information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at CasinoAlpha

Adina’s analytical way of thinking is what casino players need to understand the casino market. With her expertise in this niche combined with her intensive studies in linguistic typology and hermeneutics, she will provide you with the essential help to make informed decisions. Trust her to be your trustworthy guide!