Casimba Casino Review & Offers
Our Casimba Casino review will bring forth info on the Casimba Casino bonus code policy, games library, performance, and much more.
|Min. deposit||Min. Withdrawal||Max. cashout||Payout time||Game types||Slot games||Live dealer games||Licenses||Bonus||Vip program|
|NZD20||NZD20||NZD20000||1-2 days||Baccarat, Bingo, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker||800||230||Malta Gaming Authority, UK Gambling Commission||200% up to NZD5000||No|
- Sic Bo
- Scratch cards
- Live Casino
- Live Roulette
- Live Baccarat
- Live Blackjack
- Table games
- Video Poker
Casimba Casino Review Table of Contents
Casimba Casino bonus code
First and foremost, here is what a Casimba Casino bonus code looks like and what Kiwis should know about them.Read more
When writing this Casimba Casino review, the wagering requirements are set at the industry standard of 35x.
While a Casimba Casino promo code could have the 35x requirement, some may have other rollover conditions, and some may have a different take on wagering altogether.
In this case, we highly recommend that Kiwis always be thorough when reading specific terms for a Casimba Casino bonus code.
First of all, funds are used in this way:
- Real money or deposited money for a Casimba Casino bonus code will be first utilised when wagering.
- Bonus funds are available for usage once the real money balance has been emptied.
Yet, the problem comes when having to put forward split bets. Split bets are called those that entail both real money and bonus funds cramped into a single bet.
Some online sites allow this to be done by the player on any bet, or it happens only when bonus funds are allocated to cover a bet. In such a case, the gambling site will split the winnings according to the percentage of each balance.
For this gambling website, the site will automatically use bonus funds to cover a bet that punters cannot place with real money alone. But, this is not stated explicitly in the terms, and one may think it’s a mistake since bonus funds can only be used after the money balance is empty.
The scarcity of information regarding funds distribution could be seen as a lack of transparency or contradiction, but it’s more of a bad writing case.
Games’ contribution to wagering
It’s essential to know that different types of games have various contributions when wagering for a Casimba Casino bonus code. Here is a table that we put together to do quick work on this:
|Scratchcards and Keno||100%|
|Table Games, Video Poker, Jackpots, Other Games||0%|
We always think that Kiwis should read the contributions list themselves, as this is also prone to change. Still, some slot games are recorded to have a 20% contribution instead of the complete 100%.
It’s also possible to ask customer support to remove any Casimba Casino promo code from the account. This is achievable only if there hasn’t been any gameplay associated with it. What is not possible then is having more than one active bonus at a time.
All promotions will expire after 30 days of being attributed to an account. This is not standard, and the promotional terms may say otherwise.
Betters should know that withdrawals of deposited money from a bonus are not allowed until the requirements are met. Some bonuses will enable this, though.
Should Kiwis have such a bonus active and proceed with the withdrawal, it’s also best to know that the bonus will be removed.
Besides these characteristics, a Casimba Casino bonus take might take different forms.
To quickly know if promotional funds are allowed on a certain game, the gambling website will display the bonus balance in-game, meaning gamblers can use them. If the bonus balance is not seen, it cannot be used.
Using bonus funds on a game that’s not allowed while having a Casimba Casino promo code active could result in the removal of winnings, bonus balance, any bonus, or even the site blocking of the account.
As always, spins are both deposit and no deposit-based, and the site went out of its way to better explain how they work.
As the title states, these spins are given as part of deposits, so they are considered bonus spins.
Winnings from these bonus spins will be capped at NZ$100 and first paid out in the bonus balance. This means that they will then be subjected to the standard wagering requirements.
Any amount that crosses the limit mark will be removed.
More so, they will expire after 24 hours after being credited.
No deposit spins
These spins have a different take on them, considering they are free.
First, knowing that Kiwis will have to deposit to unlock their winnings is essential.
So, the winnings also have a limit of NZ$50. As with deposit spins winnings, any amount that exceeds this will be removed.
Another classification for a Casimba Casino bonus code is the instant characteristics. These are not the ones that Kiwis will find under the promotion tab.
Instead, an instant bonus is the one given out by customer support, either while talking with them about a problem or simply out of a good heart.
As such, it has its limitation. Winnings from instant bonuses are capped at an amount ten times larger than the initial bonus amount. So, by way of example, a NZ$100 instant bonus will be capped at NZ$1000 in winnings. The platform will remove amounts over this cap.
No deposit bonus
Kiwis must unlock winnings for no deposit bonuses by making the first deposit. Thankfully, just that one deposit is enough and unlocks all subsequent winnings from these types of bonuses.
Instead of instant bonuses, these have their winnings limited to NZ$100. This limit may be subject to change in the specific promotional terms for a Casimba Casino promo code.
The gambling website is once again thorough regarding what actions it considers to be either irregular play or promotional abuse, each having its explanations.
These are the actions that are considered irregular play:
- Use bonus funds only to advance wagering requirements and complete the last stages with real money.
- They are leaving large bets active and returning after finishing bonus wagering.
- Equal, zero or low margin bets will not count towards wagering requirements.
- Initiating features with real money or bonus funds, stepping out of the free or bonus round, and returning after finishing wagering requirements.
For instances of promotional abuse, the following are listed:
- Opening multiple accounts to get an offer at least once time.
- Detecting a loophole in the system, then taking advantage of it.
- Making a deposit, then withdrawing shortly after, such as wagering the deposited amount once.
- Working in conjunction with other players.
200% UP TO NZ$5000 + 50 FREE SPINS
What’s the word on Casimba Casino:
The site is operated by White Hat Gaming, an iGaming company that remarks itself with high-end graphics, and has 5 offices around the world with over 500 employees.
Pros: 24/7 customer support, presence of both VIP and Loyalty, the game library has providers such as Microgaming, Playtech, Play’N’Go
Cons: slow website performance
What the offer is as a whole:
Besides the first deposit that has a 200% match up to NZ$5000, and 50 free spins thrown into the mix. Additionally, there are two more deposits to look out for:
- Second deposit – 25% match up to NZ$1000 + 50 free spins
- Third deposit – 50% match up to NZ$500 + 25 free spins
Keep this in mind before getting into the bonus:
The first deposit bonus will also automatically give you 5000 loyalty points, as opposed to the standard 500 that are awarded on a simple first deposit. Other than that, you will find more than 800 slot games to use any bonus funds that you have gathered, and an impressive number of over 230 live casino games.
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- Company name:
- White Hat Gaming Limited
- Registration number:
- Online since:
- 85 St John Street, Valletta, VLT1165, Malta
- UK Gambling Commission:
- Malta Gaming Authority:
While writing for this review, we’ve found that White Hat Gaming operates this gambling platform. The iGaming company was founded in 2017 and has five offices around the globe, with over 500 employees in total.
Casimba Casino legitimacy
Being operated by White Hat Gaming, one of the most important operator in the iGaming industry, it’s safe to say that Casimba boasts more than enough assurance of its being legitimate.
More so, it is licensed by both the United Kingdom Gambling Commission and the Malta Gambling Authority, which means that the site was put through rigorous testing to make sure that it will provide gamblers a safe gambling environment.
The whole process of creating an account for this gambling platform is quick and easy, with Kiwis having to fill in the following information:
- Full name
- Date of birth
- Street address
- Email address
- Phone number
Afterwards, the site opens up, and there is no need to verify the account immediately via SMS or Email. Still, the Know Your Customer procedure has to be confirmed.
To quickly start the KYC procedure, Kiwis can go into the My Account section, Details, and press on the Upload Documents bar. Then, they will have to do the following:
- Provide proof of ID – driver’s license, ID card, passport
- Provide evidence of Address – utility bill or bank statement
The gambling site could request another KYC when transactions exceed NZ$2000 or when deposits accumulate to the same sum. This time, though, they may also ask Kiwis to do a payment method verification.
Moving forward with our Casimba Casino review, our experts tested the platform on multiple devices to better asserts what kind of experience Kiwis will have.
So, we’ve used the following specs to do the testing:
|Lenovo E590||4G, WiFi, Ethernet Cable||Google Chrome, Opera GX, Mozilla Firefox|
|Huawei P20||4G, WiFi||Mozilla Firefox, Opera|
|iPad Air||5G, Wifi||Safari|
Let’s tackle the performance problems that this site has.
First of all, the loading times are very long. So long that when accessing any page on the site, may have a time mimicking freezes.
As such, browsing the site becomes frustrating at some point, as even smaller pages that don’t have much going on will load up very slow.
Not only that, features on the pages themselves will load up heavily. Yet, this is given or take, as sometimes it happens, sometimes not.
The performance issues also spread to the games, with slots having the exact loading times at every click and live casino lobbies being janky, with buffering and audio problems.
We cannot fault the site since it has such top-notch graphics and animations. Browsing the pages will reveal extra care in providing a welcoming colour palette, with predominant whites and oranges.
Night mode is available for those who prefer a darker scheme. Yet, this is also affected by the poor performance, and the switching button may simply not work.
The effects are innovative and seem to seep through every facet of the gambling site: from the menu, which brims with little graphical effects, to a loading bar that fills with each scroll in the terms and conditions pages.
Sliding with the cursor over the games’ thumbnails will load up a nice play button.
Overall, the graphics are great, and the small touches are always appreciated.
Besides looks and performance, a gambling website must also be easy to navigate.
In this regard, everything is easy to find, with clearly defined categories for games and an option to look strictly at the providers.
Kiwis can filter the games by date and alphabetical order and show them in a grid scheme, list, or the default tiles. The search button also makes an appearance and is as helpful as ever.
Kiwis that prefer to gamble on the go, or in general like the handheld accessibility, can rest easy with this gambling site.
The performance issues we had on the desktop are, for some reason, not so common here, especially with the loading times. They are still noticeable but are not tied to every button press while on the site.
The interface hasn’t seen some significant updates, thanks to the already neat arrangement that it had.
Other than that, scrolling on the bottom of the page will reveal a supposed Android app, but clicking on the link will present an error. Searching for the app directly will not yield results.
On this note, there is no app for iOS users as well. But NZ players can enjoy other casinos with apps fully updated and ready to use.
This gambling website has many providers, among which big names come up, such as Microgaming, Netent, Play’n’Go, and Pragmatic Play. It also has a variety of slots, table and live casino games.
Let’s see what Kiwis can find then here.
There are over 800 slots that Kiwis will come across, with the following betting limits:
|Game||Minimum bet||Maximum bet|
|Pile Em Up||NZ$0.20||NZ$30|
|Book of Dead||NZ$0.02||NZ$100|
There are 63 options in the table games sub-category, with the following examples:
- Roulette – American Roulette, European Roulette Gold, Space Invaders Roulette, 20p Roulette.
- Blackjack – Classic Blackjack, Blackjack MultiHand, 3D Blackjack, Blackjack X-Change.
- Baccarat – 3D Baccarat, Baccarat First Person.
There are 19 titles to find here, with their betting limits not having much diversity. The maximum, with one exception of NZ$4000, is NZ$20000. The minimum bet is mainly around the NZ$0.2 mark.
Kiwis will have over 150 games to choose from, with the betting limits being filtered as such:
|Game||Minimum bet||Maximum bet|
|Free Bet Blackjack||NZ$2||NZ$2000|
|Blackjack Classic 82||NZ$10||NZ$10000|
|Blackjack VIP 1||NZ$100||NZ$10000|
With 40 titles in this category, Kiwis will find the betting limits are mostly seen to be NZ$2-NZ$30000, with some exceptions, with Peek Baccarat having the maximum set at NZ$20000.
Casimba Casino vs. Market Standards
Industry standard: NZ$10
Industry standard: NZ$10
Industry standard: NZ$5,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to NZ$200
|200% up to NZD5000|
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
||NZD20||NZD20||NZD20000||1-2 days||2 mins||2 days||800||200% up to NZD 5000|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1 day||2000||200% up to NZD 50|
||NZD5||NZD50||NZD1000000||+3 days||3 mins||3 days||450||100% up to NZD 250|
||NZD10||NZD1||NZD1000000||1 day||3 mins||1-2 days||2500||-|
||NZD20||NZD20||NZD10000||3 days||3 mins||3 days||1500||100% up to NZD 1200|
||NZD5||NZD50||NZD1000000||+3 days||4 mins||2 days||400||-|
||NZD10||NZD50||NZD1000000||3 days||2 mins||+3 days||500||100% up to NZD 400|
||NZD10||NZD20||NZD1000000||1 day||2 mins||1-2 days||800||100% up to NZD 500|
First in our Casimba Casino review, Kiwis with multiple accounts across the White Hat network cannot transfer funds between their accounts.
Also, the site will not accept cash funds and has the right to limit deposits to any single day, to their limits.
Kiwis can also deposit in other currencies, converting the funds into NZ$. The site will not take any responsibility for this, more so that the conversion rate is volatile.
Withdrawals will only be paid back to the payment method used to make the last deposit on the site. The withdrawal options will become available once a deposit is registered.
The withdrawal limit is only a weekly one, with NZ$5000.
Also, should Kiwis win over NZ$100000, the site will pay these winnings in instalments, with 10% every month.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal_time|
|NZD20||No limit||NZD20||NZD20000||2-6 business days|
|NZD20||No limit||NZD20||NZD20000||2-6 business days|
|NZD20||No limit||NZD20||NZD20000||2-6 business days|
|N/A||N/A||NZD20||NZD20000||2-6 business days|
This gambling website has both VIP and Loyalty, so here is what our experts managed to dig up on both of them.
The loyalty is based on a point system, depending on the game’s number of points for every NZ$10 wagered.
The site will grant Kiwis 500 points just on the first deposit.
So, here are the game types that influence the number of points that Kiwis can get:
|Video poker and Video Poker Sidebet||1 point|
For Kiwis that have accrued 10000 points, there is the possibility to exchange these for NZ$5 in bonus funds. Punters must go to the My Account section, and the number of points is shown under the Loyalty Program bar.
Also, gamblers can only redeem points in batches of 10000. The maximum punters can redeem in a single day is capped at 100000, with the minimum being the former number.
Besides these, the bonus funds gained from such exchanges fall under the standard wagering requirements, and there is no limit on withdrawals concerning their winnings.
Right off the bat, Kiwis should know that this VIP is invitation only. This means that the gambling site tracks players’ accounts and sends invites to those who prove to have been loyal, such as digging into the loyalty scheme.
Some benefits that arise from being part of the VIP are:
- Special types of Casimba Casino promo code.
- Cashback offers.
- Personalised customer service.
Yet, these are only briefly stated, and there are mentions of the VIP having more levels. Yet, we could not find anything on them or more benefits that may arise, such as some that should appear only after gaining more levels.
Lack of transparency
There are some links found in the terms and conditions that should show more on the levels and benefits, but they do not work and lead back to the initial page of the VIP.
We find this as a lack of transparency as all members should know what awaits them thoroughly if they aim for the VIP.
- Not Available
- [email protected]
- Live chat:
- Yes, 24/7
Kiwis will find that the customer support is 24/7, having as options both live chat and email, with a phone line lacking in this case.
Gamblers should use the email for matters that require more in-depth investigation and are incentivised to be as detailed as possible in their texts so that the problem is dealt with efficiently. The maximum response time should be two days tops.
On the other hand, live chat is the best solution in case of issues that need a quick fix or are more urgent.
We’ve also tried the agents with questions mainly regarding a Casimba Casino promo code. We found them to be helpful and seldom slow in responses.
The last part of our Casimba Casino review concerns how this betting platform creates a safe environment for its players and what tools Kiwis can use in case gambling becomes an issue.
So, here are the following tools that punters can use to limit their overall activity:
- Deposit limits
- Session limit
Besides these, punters will also have a reality check built into the site, and it shows the time spent since login. Kiwis can also check their history with details on deposits and withdrawals.
The self-exclusion is also present with its two spin-offs: take a break tool and account closure.
The take a break feature will exclude Kiwis for 24 hours up to six weeks. Thus, the account will be suspended for the whole time, with logging back in as impossible.
Yet, punters can choose to end this period by contacting the customer support team. It will take 24 hours until the change is made.
The self-exclusion itself has a period of a minimum of six months, usually. The site mentions that punters can choose the period themselves, but for sure is that they can ask for an indefinite period.
Commencing the tool will prompt a review from the site, which will get back to the punter to continue with the request.
Once the account is suspended, the site will refund any cash to the player, and any marketing material will also be ceased.
To undo the self-exclusion, Kiwis can contact customer support.
Kiwis can request account closure by contacting the support team for a more drastic solution. The reason can be anything, but deleting an account could be an excellent responsible gambling option.
Casimba Casino Review - Pros and Cons
- Over 800 slot games.
- Live casino games surpass the 230 titles mark.
- The game library is powered by essential providers such as Microgaming, Playtech, Play’N’Go.
- 24/7 customer support.
- Impressive graphics and details.
- Presence of both VIP and Loyalty.
- Slow performance.
- Few responsible gambling tools, such as more self-limits missing.
- Lack of transparency reagarding the VIP system.
How we review
Does Casimba Casino have an app
The short answer is no. Yet, the platform is more than well optimised for mobile play. So Kiwis that gamble while commuting should enjoy the mobile website version for this gambling platform.
Is there a contact number for Casimba Casino?
There is no call function for this casino's customer support. Still, Kiwis can always resort to a 24/7 live chat service, as well as an email team.
Is Casimba Casino legit?
The gambling website is licensed by both the UKGC and the MGA, the two most prestigious licences in the iGaming industry.
How long is a withdrawal for Casimba Casino?
The internal processing time for withdrawals is set at a maximum of 2 working days. Afterwards, 3 more days can be added, depending on the chosen method.