• Bonus rating

    100% UP TO $400 + 20 FREE SPINS NO DEPOSIT + 180 FREE SPINS

    More details

    Important terms

    The offers come with 40x wagering requirements, applying both to the promotional funds and winnings. You must play through your deposit balance at least once before withdrawing it. Furthermore, requesting a payout while you have an active bonus will result in the promotion’s cancellation. Deposits made with credit card will impose a 2.5% fee. Also, if you deposit using certain payment methods you may expect some conversion rates.

    Bonus verdict

    Upon registration, players receive a 20-spin bundle credited to their account. Following their initial deposit, they qualify for a 100% match up to NZ$400, accompanied by an additional 180 free spins on selected slots. These bonus spins are distributed in increments of 20 over nine consecutive days, enhancing the gaming excitement. BitStarz is a Curacao-licenced website. All its games have gone through testing by eCOGRA. Benefiting from top providers such as Play’n Go and iSoftBet, this casino offers a premium gaming experience. With the promise of payouts within just 10 minutes, it prioritizes swift transactions.

  • Bonus Email

    Only by email

    9.2 / 10
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BitStarz Casino Review

Min. deposit $20
Min. Withdrawal $50
Max. cashout
Payout time 1 day
Game types Baccarat, Blackjack, Craps, Jackpots, Baccarat, Blackjack, Live casino, Roulette, Poker, Roulette, Scratchcards, Sic Bo, Slots, Table games, Video Poker
Slot games 1800
Live games 150
Licenses Curacao
Vip program No
  • Video Poker Video Poker
  • Slots Slots
  • Table games Table games
  • Roulette Roulette
  • Sic Bo Sic Bo
  • Roulette Roulette
  • Poker Poker
  • Blackjack Blackjack
  • Live casino Live casino
  • Baccarat Baccarat
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Baccarat Baccarat
Deposit options Ecopayz, EcoVoucher, Maestro, MasterCard, MiFinity, MuchBetterRead more
Min deposit $20
Accepted currency AUD, BRL, CAD, DOGE, ETH, EUR, JPY, LTC, NOK, NZD, RUB, USD
Payout options

Casino overview

Slots Slots BitStarz Casino
Live casino Live casino BitStarz Casino
Fast withdrawal Fast withdrawal BitStarz Casino
VIP program VIP program BitStarz Casino
Company name:
Dama N.V.
Registration number:
152125
Website:
bitstarz.com
Online since:
2014
Address:
Julianaplein 36, Willemstad, Curaçao

Curacao:
8048/JAZ2020-013

This website is a Dama N.V. brand. The Curacao company has been around for quite a while – the 2014 BitStarz NZ is one of its first products.

Financially, it has accrued over $220000, which puts it in the medium tier. However, the company is undoubtedly resourceful enough to keep upgrading its platform, which is more intuitive than most. Its performance is a core point in our BitStarz casino review, along with other aspects that you shall find at all Dama N.V. casinos.

From a licencing perspective, the corporation got its seal of approval from a Curacaoan authority. More specifically, Antillephone N.V., which is the principal regulatory body in this jurisdiction.

Disclaimer

Licences coming from Curacao are easier to obtain than others. Moreover, they do not provide as much consumer protection as the Maltese or British ones. Our advice is to test the platform in fun mode before wagering real money. And even when you do stake cash, go for lower bets first.

Registration process

Signing up is a two-minute-long process. The casino asks the following of you:

  • Complete name;
  • Date of birth;
  • Preferred currency;
  • Gender;
  • Residence (postcode and street number included);
  • Email address and phone number.

The latter will also serve as a way to receive exclusive BitStarz bonus codes. However, this is only possible if you opt for marketing communications. You may change your preferences whenever from your account.

Recommendation

The platform is highly intuitive – it recognises temporary emails, and registration becomes impossible in this case. This is a good thing to prevent self-excluded players or other unauthorised persons from rejoining.

User experience

No BitStarz casino review would be complete without a look at the experience you’ll get. To do this, we assessed numerous aspects:

  • The platform’s speed;
  • Mobile compatibility and apps, if any;
  • Whether the same BitStarz bonus codes and games are available on smartphones and tablets;
  • Graphics and design.
Device Internet Browser
Lenovo Flex 5 4G Microsoft Edge
Huawei P30 Lite 4G VoLTE Opera
Lenovo ThinkPad 4G Chromium

Desktop

On laptops, the platform moves reasonably fast. The pages will load in time, but interactivity is a problem here. With the online testing tool we used, we found that it takes six whole seconds until the on-page elements become interactive. The optimal value is 2.5 seconds, so the difference is striking.

Otherwise, the graphics are beautiful, with subdued reds and greys comprising the site’s theme. Furthermore, the game thumbnails are detailed and vivid, giving the platform a modern feel. It’s also easy to access the most relevant pages – the Help button is always with you, in the middle right.

Mobile

Although this platform does not have mobile app iterations, its in-browser version works well on smartphones. Its loading time is shorter than on the Desktop, and the gaming section received complete optimisation.

This way, you won’t need to scroll sideways to find your favourites. And all the products you grew to enjoy are here, as are the BitStarz bonus codes. Tablets provide a strikingly similar experience.

Games

The gaming section stands at the core of each casino review. Besides its generous array, we appreciated the numerous available filters.

Firstly, you may choose products based on their software provider. Other options include:

  • Top games – the most popular products of all time;
  • Trending – those that are in during a specific period;
  • Bitcoin games – here, you may place your bets with cryptocurrency.

Another unique filter is Feeling Lucky. By pressing it, the website will provide a random title for you to try.

We also appreciated that fun mode is always accessible. This way, you are able to test the products before staking real money on them.

Recommendation

Even non-members have access to demo play. This is positive because they get to know the site before committing to it.

Slots

There are over 1800 slots here, and only top providers signed them. NetEnt, Microgaming, Play’n Go, and iSoftBet are a few of these leading developers.

The return-to-player rate generally stands at 96%, although some gaming solutions are going below it. We created a table detailing the top pokies according to RTP and pay lines:

Title Development team RTP Pay lines
Wolf Gold Pragmatic Play 96.01% 25
Moon Princess Play’n Go 96.5% 20
Emerald King Pragmatic Play 95.5% – 96.5% 20
Aloha! Cluster Pays NetEnt 96.42% None

Tips

For Aloha! Cluster Pays, all lines can be pay lines, which makes the pokie stand out from the rest.

Stakes may also vary – generally, they are lower than those you’d see at games of skill. Here, the bets will often range between NZ$0.1 and NZ$25, with the odd slot letting you wager up to NZ$100 (for example, Wolf Gold).

Table games

The table section does not receive much representation – even in its dedicated category, you’ll see live products more often.

Even so, the few tables cover the three classics: Blackjack, Baccarat, and Roulette. The games, courtesy of BGaming, will let you stake between NZ$1 and NZ$100. Software-based cards often let you bet less than their live iterations.

Live Blackjack

Evolution Gaming dominates this category. Fun play is not available here, and you cannot launch any title until you deposit.

However, the section shows that there are both regular and VIP Blackjack versions to try out here, with Blackjack VIP B being a standout title.

Live Baccarat

Baccarat shines especially through the Speed Baccarat series. Still, there are not many other iterations to try besides it.

Live Roulette

Roulette is highly versatile. Here, you can play Auto Roulette, its European version, or the Arabic take on it.

Evolution Gaming’s Ruletka Live also goes for the Russian approach, and we appreciate the gameplay diversity provided by the site that is slighly above other live casinos.

Game providers

1X2 Gaming
1X2 Gaming
4The Player
4The Player
Amatic
Amatic
AuthenticGaming
AuthenticGaming
Belatra Games
Belatra Games
Betsoft
Betsoft
Bgaming
Bgaming
Big Time Gaming
Big Time Gaming
Blueprint Gaming
Blueprint Gaming
Booming Games
Booming Games
Booongo
Booongo
DreamTech
DreamTech
ELK Studios
ELK Studios
Endorphina
Endorphina
Evolution Gaming
Evolution Gaming
Evoplay
Evoplay
Fantasma Games
Fantasma Games
FelixGaming
FelixGaming
Habanero
Habanero
Hacksaw Gaming
Hacksaw Gaming
High 5 Games
High 5 Games
Iron Dog
Iron Dog
iSoftBet
iSoftBet
Jade Rabbit Studios
Jade Rabbit Studios
Kalamba Games
Kalamba Games
Lucky Streak
Lucky Streak
Mascot Gaming
Mascot Gaming
Microgaming (Games Global)
Microgaming (Games Global)
Neon Valley Studios
Neon Valley Studios
Nolimit City
Nolimit City
Northernlights
Northernlights
PG Soft
PG Soft
Platipus
Platipus
Play'n Go
Play'n Go
Playson
Playson
Playtech
Playtech
Pragmatic Play
Pragmatic Play
Push Gaming
Push Gaming
Quickfire
Quickfire
Quickspin
Quickspin
ReelPlay
ReelPlay
Reflex Gaming
Reflex Gaming
Relax Gaming
Relax Gaming
Spinomenal
Spinomenal
Thunderkick
Thunderkick
TrueLab
TrueLab
Wazdan
Wazdan
Yggdrasil Gaming
Yggdrasil Gaming
Show more

BitStarz Casino vs. Market Standards

Min. deposit

Industry standard: NZ$10

$20
Min. withdrawal

Industry standard: NZ$10

$50
Max. cashout

Industry standard: NZ$5,000

Payout Time

Industry standard: 2 days

1 day
Register time

Industry standard: 2 Mins

Instant
KYC Time

Industry standard: 2 days

+3 days
Slot games

Industry standard: 500

1800
Bonus

Industry standard: 100% up to NZ$200

bonus
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
BitStarz Casino

BitStarz Casino

4/5
$20$501 dayInstant+3 days1800100% up to $ 400
Conquestador Casino

Conquestador Casino

4.3/5
$10$201 dayFast1 day2000200% up to $ 50
Ruby Fortune Casino

Ruby Fortune Casino

3.8/5
$5$50+3 daysFast3 days450100% up to $ 250
PlayOJO Casino

PlayOJO Casino

4.4/5
$10$11 dayFast1-2 days2500-
Casumo Casino

Casumo Casino

4.2/5
$20$203 daysFast3 days1500100% up to $ 1200
Gaming Club Casino

Gaming Club Casino

4.1/5
$5$50+3 daysFast2 days750-
Spin Casino

Spin Casino

4.4/5
$10$503 daysFast+3 days717100% up to $ 400
Wildz Casino

Wildz Casino

4.3/5
$10$201 dayFast1-2 days1000100% up to $ 500
Load more

BitStarz Casino Review - Payment Methods

This website is primarily a cryptocurrency one, although credit cards and e-wallets are also available.

Although there are no fees for withdrawals, we noticed that credit card deposits would impose a 2.5% charge. Funding your account is instant, regardless of method, while the payout process might work differently.

Disclaimer

Cryptocurrencies are highly volatile. We do not recommend withdrawing with them because the amount you take out might differ from what you gained by wagering. Plus, mixing up cryptocurrencies will result in your losing the transaction, unless it exceeds NZ$5000.

How cashout works

Generally, the team will try to verify your account first. While submitting documents is possible, their go-to method is calling the phone number you provided.

If you do not answer or call back within two weeks, BitStarz NZ will terminate your withdrawal and close your account. Upon closure, all BitStarz bonus codes you haven’t gone through will disappear, though you may be up for a cash balance refund.

However, should everything go right, your payout request will have a pending status for no more than ten minutes. It might only take longer when there is a larger withdrawal coming, but generally under an hour. Then, each payment institution will apply its processing timeframe – three days at the most.

Be aware

  • You can only withdraw after having wagered your deposit at least once.
  • MuchBetter, Neteller and EcoVoucher accepts payments only in EUR. When you deposit using one of those expect some conversion rates.
Payment Min deposit Max withdrawal
$20 $6000
EcoVoucher $20 N/A
Maestro $20 $6500
MasterCard $20 $6500
MiFinity $20 $1000
Neosurf $20 N/A
Paysafecard $20 N/A
Visa $20 $6500
Neteller $20 $6000
MuchBetter $20 $6000
BCH $20 10 BTC
$20 10 BTC
$20 -
$20 -
$20 -
Show more

VIP

Besides the additional BitStarz promo codes, which require high rolling, there is more to the VIP system.

We found that it’s invitation-only, and the team will reach via email if you qualify. The benefits are numerous, including:

  • Personal account manager;
  • Extra Bistarz promo codes every week;
  • No max withdrawal limit for any method;
  • No maximum stake limits.

Tips

For responsible reasons, you may set a cashout cap by talking to your account manager.

Related casinos

Support

Phone:
No phone available
Live Chat:
3

The website boasts having 24/7 email and live chat support, which is a plus in our BitStarz casino review. However, there’s no phone option, which dents our opinion a little.

The chat’s functions

Launching the chatbox is possible by pressing the text bubble at the page’s bottom right. First, a robot will handle your query. It tries to get details on the situation, so the agent knows it when he reaches you.

After talking to the bot, you’ll enter the queue. Generally, you need not wait longer than five minutes to connect to a representative. Although the conversation often flows smoothly, there might be longer breaks – do not worry, the customer rep is still there, looking for answers.

We appreciated that they do more than link to T&Cs or other core pages. Furthermore, their expertise extends to:

  • Responsible gambling – support and online resources;
  • BitStarz bonus codes, including the redemption process and wagering;
  • Account creation and management;
  • Banking options, with emphasis on crypto transactions;
  • Verification;
  • Technical issues;
  • Questions related to security.

Recommendation

You can access the chat even as a non-member. It’s one of the best ways to learn about BitStarz bonus codes and other features before committing to the registration.

Responsible gambling

Playing responsibly is one of this casino’s concerns. The principal measures are:

  • Restricting your autoplay spins;
  • Imposing deposit and loss limits;
  • Taking breaks;
  • Excluding yourself.

Furthermore, the platform provides rudimentary advice on the matter and links to reputable institutions in this field. However, this BitStarz casino review suffered due to a lack of minor-restrictive tools and self-assessment tests.

Plus, there is little information on breaks. The website only states that you could get one by contacting support. Nothing about how this will influence your active BitStarz bonus codes or how long it will take. Exclusions do not have a stated timeframe either.

Be aware

Loss limits apply only to your deposited funds.

Tips

The system lets you tip an agent if his assistance satisfied you. The cash transfer is feasible via Bitcoin, Litecoin, or Ethereum.

BitStarz Casino Review - Pros and Cons

Pros
  • Over 150 live dealer options;
  • Fun play for non-users, too;
  • Contacting support even if you haven’t registered;
  • Payouts take 10 minutes to process;
  • No fees for withdrawals;
  • BitStarz promo codes for high rollers and VIP players;
  • The platform identifies temporary emails.
Cons
  • Low cashout limits for non-crypto methods;
  • The platform takes a long time to become interactive.

How we review

     
Reviewer
CasinoAlpha rating 8.1 / 10
Test Duration 7 Hours
Review Duration 25 Hours
Deposit Methods Checked No
Withdrawal Methods Checked No
Slots Tested No
Live Games Tested No
Published Date Sep 2021
Updated Date May 2024
Irina Balcu
AuthorIrina BalcuAuthor & Editor at CasinoAlpha

Irina became interested in gambling after witnessing her friends play casino games. Her interest is palpable, especially when she researches gambling legislation or tries to understand what makes slot machines tick. It’s always analysis time for her. She studies language and literature in her free time and navel-gazes a lot.