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Wanna know how to claim 21 Casino promo codes? We are here to help you, but you will find a lot more in our 21 Casino review. While we do start with the codes, we will move on to your overall experience here, as well as the rules you must remember. Buckle up to see it all.
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our New Zealand customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary object to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendation, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
- Our 21 Casino review aimed to see how the platform works. Even though it is intuitive, and you will find most of the information you need, the actual moving speed is relatively low. Another point of contention is that the website does not have an app version.
- NZ players will find several of their favourite methods, but far from all of them. And, even though the payouts stay pending for only a little while, the gambling site falls short of being a fast withdrawal casino.
- With one of the most varied game displays on the web, 21 Casino NZ could only score full marks here. Its products come from top suppliers like NetEnt, Microgaming, and Red Tiger Gaming, but even newer providers left their mark on the website’s pages. And with over 1000 slots and 60 live dealer games, you will have a lot to explore.
- 21 Casino promo codes will let you claim both no deposit and match deals. Besides these fixed promotions, you will be up for monthly draws and prizes. And although we are getting out of the 21 Casino bonus codes area a little, we must also laud its loyalty system, which lets you exchange comps for offers with limitless cashouts.
- The customer support operates 24/7, which is a definite plus in this 21 Casino review. Even so, you cannot contact agents via phone, so you must make do with live chat and email assistance. We also noticed that chat representatives will sometimes give evasive answers, and we wish they were more precise.
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- The UK Gambling Commission regulates the casino’s activities in Great Britain.
- For all other territories, the gambling site is under the Malta Gaming Authority’s supervision.
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Bonus | Vip program |
|---|---|---|---|---|---|---|---|---|---|
| NZD10 | NZD10 | NZD100000 | 1-2 days | Baccarat, Blackjack, Craps, Jackpots, Keno, Live Casino, Online lottery, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker | 1000 | 200 | Malta Gaming Authority, UK Gambling Commission | 121% up to NZD300 | No |
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Baccarat
21 Casino Review Table of Contents
21 Casino promo codes
What will you find here in terms of 21 Casino promo codes? Firstly, new players are up for multiple deals. When you create a new account, you shall receive a no deposit offer, consisting of either funds or extra rotations on selected games.
Read moreTips
You must wager the winnings from free spins. However, staking them is possible only after making your first deposit.
Regardless the code you claim, you must stake the bonus – generally, the requisite stands at 35x your promotional funds, winnings, or deposit, which is around the market average. Another thing to know is that specific promotions will impose a maximum withdrawal limit.
For example, you cannot cash out more than NZ$100 from any free spin incentive. And, although staking your funds is a straightforward process, you must be attentive to the games you play; not all of them will contribute equally to your wager progress bar. To see exactly how they influence your bonus use, look no further than the table we drew below:
| Game category | Wagering contribution |
|---|---|
| Slots | 100% |
| Slots like 300 Shields, 300 Shields Extreme, Big Bad Wolf, Bloodsuckers, Bloodsuckers 2, Dead or Alive, Jackpot 6000, Kings of Chicago, Lucky 8 Line, Secrets of the Stones, Super Nudge 6000, Victorious | 20% |
| Table games | 10% |
| Video Poker | 5% |
| Scratch cards, Keno | 100% |
Be aware
- Specific pokies will not contribute to your wagering at all.
- No progressive jackpots or live casino titles will help you progress through the staking requirements.
Other promotional rules to know
When you want to play with an incentive, the situation changes slightly from your regular play. For instance:
- You cannot bet on more than NZ$5 while having an active promo balance;
- You also cannot ask for a payout unless you are ready to forfeit your offer;
- If you are a Skrill Moneybookers depositor, you will not be eligible for deposit promotions, primarily the welcome bonus;
- It’s only possible to redeem each promotional offer once per account. Duplicate accounts will be subject to termination;
- It’s forbidden to bet in a group and thus manipulate your chances.
21 Casino No Deposit Sign Up Free Spins
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21 Casino overview
- Company name:
- White Hat Gaming Limited
- Registration number:
- C73232
- Website:
- 21casino.com
- Online since:
- 2015
- Address:
- 85 St John Street, Valletta, VLT1165, Malta.
- Malta Gaming Authority:
- MGA/B2C/370/2017
- UK Gambling Commission:
- 52894
White Hat Gaming is the managing company in this casino’s case. The Maltese organisation started its activities in 2012, being one of the prominent players in the iGaming market. Many of its casinos are accessible by a New Zealand player, including Fruity Casa, which serves as 21’s sister website.
The company ensured licencing from both the Malta Gaming Authority and the UK Gambling Commission. While having two top licensors supervise the websites’ operations is a plus in our 21 Casino review, we wished for more financial transparency. The corporation does not update its revenue, even though it is one of the higher-income firms in the industry.
Registration process
Becoming a member is an intuitive process, which should not take more than one minute. After submitting your:
- Name, exactly as it appears in your personal documents;
- Date of birth;
- Email address;
- Phone number;
- Residence, with the city and postal code included,
You may proceed to the next step. You must select your marketing preferences and accept the casino’s Terms and Conditions before registering. Once you fulfil this step, you shall receive an email containing an activation link. After clicking it, you will automatically log in for the first time. Afterwards, you’ll be able to claim 21 Casino bonus codes, deposit, and wager.
Tips
The information you supply here will also be necessary for customer support to identify you.
User experience
What gives this 21 Casino review its uniqueness is that we go the extra mile – we test the platform on all the devices you might use. We know that going mobile is the trend, so we wanted to check whether this gambling site is up to par. Will you retain access to the same games when you switch to a narrower screen? What about 21 Casino promo codes – will they stay as they are?
| Device | Internet | Browser |
|---|---|---|
| Macbook Air | 4G | Safari |
| Samsung J4 | 4G | Opera |
| Lenovo ThinkPad | 4G | Chrome |
These are the gadgets we used and their specifications. We believe that these browsers and Internet connections are ideal for your casino experience.
Desktop
On the desktop, we immediately appreciated the graphics. Dark grey and gold go well together, and they are not tiring to the eye, either. The game thumbnails are also remarkably vivid and modern in appearance. We appreciated the interface’s intuitiveness, too – the information you need is generally one click away, especially by accessing the search bar, where you shall see the most relevant topics. The same goes for the available promotions, whose terms you shall find as quickly as the codes.
However, we would have preferred an FAQ page to be present. And, to get technical, the platform takes a long while to load, which may hinder your overall experience.
The desktop version has a downloadable app, which you can access by going to the top of your search bar.
Mobile
On mobile, the platform gets rid of its speed problem – expect to navigate smoothly when you gamble remotely. Besides, you may choose from an identical game array, and there are no promotional changes either. Does the same situation apply to tablet users? Indeed it is.
Games
Gaming is undoubtedly the strong suit in this 21 Casino review. At first glance, we appreciated the multitude of filters to try out, like:
- Category;
- Software provider;
- Search by name;
- Search by tags.
Searching by tags is a feature that we have not seen at many online casinos. It shows you which gambling themes and characteristics are popular among punters, including:
- Fruit slots;
- Titles featuring ancient civilisations;
- Pokies with scatter symbols;
- Multipliers;
- Respins.
Tips
To find your favourite solutions more efficiently, you can ‘Like’ them – press the heart button atop each gaming session, and see all your preferences in one place.
Slots
Pokies are the overwhelming majority of gambling solutions here. With over 1000 products coming from almost 100 providers, it has something for all players. Besides, you have quick access to each slot’s paytable. Hover over a title, and you will find out its:
- RTP rate;
- Number of reels;
- Special features, if any;
- Volatility.
Generally, highly volatile products will give winnings more rarely, but the jackpot value will be higher. Those lower in volatility will be consistent in dishing out winnings, but the prizes will also be smaller.
Based on our findings, the website’s top slots are:
| Slot | Provider | RTP | Volatility |
|---|---|---|---|
| Amazing Link Zeus | Microgaming | 96.33% | Medium-high |
| Fire Joker | Play’n Go | 96.15% | Medium-high |
| Twin Spin | NetEnt | 96.60% | Medium-high |
Remember, however, that high-volatility titles most fit members who have significant experience playing. For newer gamblers, we recommend a less volatile product – NetEnt’s Starburst, whose RTP also finds itself in the 96% range.
Generally, the minimal stakes here will range between NZ$0.10 and NZ$2.50 – on the other hand, you cannot exceed a NZ$250 stake. Besides traditional pokies, try your hand at Slingo (a combination between slot gaming and bingo) or jackpots, both fixed and progressive.
Table games & Keno
The table section is all about the classics. Blackjack, Roulette, and Baccarat are par for the course, but it does not stop there. You may also try Video Pokers, Craps, and even less frequent types. For example, there are several Keno titles. Even though players often steer away from it, as it is known for lower return rates, no featured Keno falls below 92% RTP. Our pick is 1X2 Gaming’s Keno Pop, which also has vibrant graphics on top of smooth gameplay.
Live Blackjack
Blackjack is famous for its high RTPs – Evolution’s products do not fall below the 99% mark. They are less volatile than most other gaming solutions, accommodating new punters as well as experienced ones. And there are many picks, too – enter the Blackjack lobby and take a look at all the dealers and betting limits. In general, you must bet on at least NZ$10 to enter a room, and the absolute max stands at NZ$5000. However, fan favourites like Blackjack Azure will only let you stake up to NZ$2000.
Live Baccarat
Baccarat is the least volatile of all products, and its RTP does not go under 97-98%. Evolution’s Baccarat Live also has staking limits fitting members of all levels:
- You only need NZ$2 per hand to play;
- However, the max limits soar up to NZ$30000, so this is a play style popular with high rollers.
Live Roulette
Roulettes shine through their particularly low minimal stakes. You can play in most sessions with as little as NZ$0.40 per bet. However, high rolling punters will also get their share. The maximum chance you can take is NZ$20000 for a single hand.
Game providers
1X2 Gaming
2By2 Gaming
4The Player
Adoptit Publishing
AGS
Ainsworth
Alchemy Gaming
All41 Studios
Apollo Games
Asylum Labs
Bally
BB Games
Betdigital Ltd
Big Time Gaming
Bla Bla Bla Studios
Black Pudding
Blueprint Gaming
Bulletproof Gaming
Cayetano
Chance Interactive
Colossus Bets
Concept Gaming
Crazy Tooth Studio
D-tech Gaming
DiceLab
Electric Elephant
ELK Studios
Endemol Studios
Eurostar Studios
Evolution Gaming
Eyecon
Ezugi
Fantasma Games
FELT
Fortune Factory
Foxium
FugaGaming
Gameburger
Games Inc
Games Warehouse
Gold Coin Studios
Golden Rock Studios
Green Jade
Hacksaw Gaming
Half Pixel
High 5 Games
Hurricane
Imagina
Inspired Gaming Group
Iron Dog
Jade Rabbit Studios
Just For the Win
Kalamba
Leander Games
Lightning Box Games
Live5 Gaming
Magic Dreams
MaxWin Gaming
Merkur Gaming
MetaGU
Microgaming
Mutuel Play
Neon Valley Studios
NetEnt
Nolimit City
Northernlights
NYX
Old Skool Studios
One Touch
PG Soft
Pirates Gold Studios
Play'n Go
Playko
Playson
Pragmatic Play
Probability Jones
Pulse 8
Push Gaming
Quickspin
Rabcat
Realistic Games
Red Tiger Gaming
Red7
Reel NRG
Reel Time Gaming
ReelPlay
Reflex Gaming
Relax Gaming
Revolver
Sapphire Gaming
Seven Deuce Gaming
Side City Studios
Sigma Gaming
Silverback Games
Skillzz Gaming
Skywind Group
Slingo Originals
Slingshot
Snowborn
Spearhead
Spieldev
Spin Play
Spribe
StakeLogic
STHLM Gaming
Storm Gaming
Stormcraft
Sunfox Games
Swintt
Switch Studios
The Games Company
Thunderkick
Touchstone Gaming
Triple Edge Studios
Wazdan
Wild Streak
WMS Gaming
YoloPlay
21 Casino vs. Market Standards
| Min. deposit Industry standard: NZ$10 | NZD10 |
|---|---|
| Min. withdrawal Industry standard: NZ$10 | NZD10 |
| Max. cashout Industry standard: NZ$5,000 | NZD100000 |
| Payout Time Industry standard: 2 days | 1-2 days |
| Register time Industry standard: 2 Mins | 1 min |
| KYC Time Industry standard: 2 days | 1 day |
| Slot games Industry standard: 500 | 1000 |
| Bonus Industry standard: 100% up to NZ$200 | 121% up to NZD300 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games | Bonus |
|---|---|---|---|---|---|---|---|---|---|
|
|
NZD10 | NZD10 | NZD100000 | 1-2 days | 1 min | 1 day | 1000 | 121% up to NZD 300 |
|
|
NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1 day | 2000 | 200% up to NZD 50 |
|
|
NZD5 | NZD50 | NZD1000000 | +3 days | 3 mins | 3 days | 450 | 100% up to NZD 250 |
|
|
NZD10 | NZD1 | NZD1000000 | 1 day | 3 mins | 1-2 days | 2500 | - |
|
|
NZD20 | NZD20 | NZD10000 | 3 days | 3 mins | 3 days | 1500 | 100% up to NZD 1200 |
|
|
NZD5 | NZD50 | NZD1000000 | +3 days | 4 mins | 2 days | 400 | - |
|
|
NZD10 | NZD50 | NZD1000000 | 3 days | 2 mins | +3 days | 500 | 100% up to NZD 400 |
|
|
NZD10 | NZD20 | NZD1000000 | 1 day | 2 mins | 1-2 days | 800 | 100% up to NZD 500 |
When you register, you can engage in gambling transactions. There are multiple methods to use, primarily credit cards and e-wallets, but there is a prepaid voucher, too, under the form of Neosurf.
Be aware
You are able to deposit without verifying your account, but the team will ask for documents when you reach NZ$ 2000 in cumulative cash transfers.
Asking for a payout will also trigger a verification procedure in the case you have not passed it before. To confirm your identity, send copies of the following:
- Photographic ID, passport, or driver’s licence;
- A recent utility bill (three months old at the most);
- A bank letterhead.
Your driving licence copy must contain both sides of the document for the KYC procedure to go smoothly. Be advised that, although the casino takes 1-2 days to process your payout request, this timeframe may extend by two additional days for KYC. Remember that you cannot withdraw winnings from any 21 Casino promo codes if you have not deposited beforehand, regardless of the promotion’s nature.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal_time |
|---|---|---|---|---|---|
|
NZD10 | No limits | NZD10 | No limits | 2-5 days |
|
NZD10 | No limits | NZD10 | No limits | 2-5 days |
|
NZD10 | No limits | NZD10 | No limits | 2-5 days |
|
NZD10 | No limits | N/A | N/A | N/A |
|
NZD10 | No limits | NZD10 | No limits | 2-5 days |
|
NZD10 | No limits | NZD10 | No limits | 2-5 days |
|
NZD10 | No limits | NZD10 | No limits | 2-5 days |
|
N/A | N/A | NZD10 | No limits | 2-5 days |
Loyalty
Being loyal comes with benefits, which often translate to 21 Casino promo codes. How can you enter the scheme? You already are part of it, and whenever you wager NZ$10, you will receive comp points. These points, in turn, are convertible to bonuses. Each category will weigh differently to your loyalty points, as follows:
| Category | Points |
|---|---|
| Pokies | 2 |
| Scratch cards | 2 |
| Video Poker | 1 |
| Bingo | 1 |
| Blackjack | 0.50 |
| Roulette | 0.25 |
When you get 200 comps, you have the equivalent of NZ$1 in bonus funds. Getting less than this sum in a day will not affect your comp balance. Furthermore, you cannot gain more than 10000 such points in 24 hours.
The promotional funds you receive are subject to wagering requirements – like other promotions, 35 times your bankroll. However, there are no max cashout limits for this scheme –keep in mind that you have 30 days to wager them – at the end of each month, any unused points will disappear from your account.
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- Yes, 24/7
Reaching for a helping hand is possible via live chat and email. Although our 21 Casino review was unfavourable towards the lack of a phone option, we appreciated that the assistance you’ll get here is available 24 hours a day, seven days a week.
Unfortunately, we noticed the lack of an FAQ page, which often supplements the agents’ responses. When you launch a chatting session, you will see exactly where you stand in the queue – generally, a representative will quickly connect to you. From this point on, you may discuss any topic included in the following list:
- Account creation and management;
- Responsible gambling measures;
- 21 Casino bonus codes: claiming them, wagering requirements, payout policy, etc.;
- Depositing and withdrawing funds;
- How to pass the KYC procedures and document submission.
Even though the agents are here to take your query, they cannot always answer them precisely. We believe this is a negative point, as they have received training to attend to every common issue you might have.
Recommendation
It’s rare for a casino to offer assistance even to people who have not yet joined the website. Or, if you are unable to log in, you shall still receive team’s services. Plus, any agent will ask you the info you supplied during registration to verify your identity. However, you can choose a PIN with their help, which you may then use for each subsequent discussion; personal data will no longer be necessary in this case.
Responsible gambling
The website’s two licensors ensured that you’d find numerous responsible gambling methods here. Before using them, however, ask yourself this question: is your gambling problematic? You can see for yourself by taking the assessment test available on the site’s Responsible Gaming page. Suppose you check positive for compulsive behaviours. The next step is imposing limits on your account. You may restrict your:
- Deposit (daily, weekly, or monthly);
- Time playing (up to several hours);
- Your membership itself.
Should you want to take a break from the site, you are able to do so. It ranges from 1 to 6 weeks. Another possibility is self-exclusion, which means losing access to your membership for however long you desire, even indefinitely.
Should you ever wish to cancel a permanent self-exclusion, you must contact support. You will have seven days to change your mind – if you do not, the account will reopen at the end of this timeframe. Remember that any break you take will automatically cancel your 21 Casino promo codes and winnings – excluding yourself will only entitle you to your real cash credit.
21 Casino Review - Pros and Cons
- Never-seen-before filters, like tags;
- Over 1000 pokies from top providers;
- The possibility to access live chat while not a member;
- 24/7 assistance;
- Easily accessible information;
- Permanent self-exclusions;
- The opportunity to set a break period yourself;
- Loyalty points convertible to 21 Casino promo codes.
- No phone support;
- Chat agents may give elusive answers;
- The platform often loads slowly.
How we review
| Reviewer | Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|---|
| Cosmin Brehoi | Adina Minculescu | 4.5 / 5 | 5 Hours | 59 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Mar 2024 |
21 Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!