Casino.com Review & Promo codes

Registration process

Starting out on a new gaming platform is not hard at all. In fact, the registration process is as simple as it can be, taking no longer than 5 minutes to be completed. All you shall do is complete these steps:

1. Click on the link we have provided to visit the casino;
2. Press the ‘Join’ button;
3. Choose a username and password;
4. Complete the registration form (name, date of birth, email, address, phone number);
5. Push the ‘Join Now’ button.

According to our Casino.com review, if your account has not been accessed for longer than 180 days, it will be deemed ‘dormant’. In that case, the site will charge a monthly administrative fee equivalent to 5% of the total account balance. The minimum deduction amount is NZ$15, and the maximum is NZ$500. Once the balance reaches NZ$0, the account shall be closed and all your remaining Casino.com promo codes will be voided.

Account verification

Remember that only one account is permitted per person, and you are not allowed to use the site in case you are under 18. In order to prove that, you need to provide certain documents that testify your age and identity. Funds can be deposited into an account before that. However, if you fail to send the necessary documents within 72 hours of your first deposit, your account might be suspended until the casino will be able to verify your age. So, what exactly you must send? We have included a few examples in the following list:

• Birth certificate;
• Driving licence;
• Passport;
• National identity card.

Apart from one of these, you will also have to provide proof of address through a bank statement or utility bill. Last but not least, the website requires a front and back copy of the card you use to fund your account.

The first 6 and last 4 digits of your card number should be clearly visible. The remaining digits, as well as the security code on the card’s back can be hidden. If you use more than one card, you may be asked to supply additional proof. And in case a physical card is not available, a recent bank statement might also be accepted.

The uploading stage

To upload the files, go to the ‘Account’ section, click on ‘Account verification’ and attach each document in its designated area. Additionally, you may also send them by email at [email protected]. But note that each file should have maximum 1MB, and the entire email should not exceed 10MB. The accepted file formats are jpeg, tiff and pdf.

After sending the necessary documentation, it can take up to 48 hours for the casino to process them and update the account. Keep in mind that you may be subject to additional checks at any time during the user agreement’s availability. This means you may be asked to update your documents after any deposit or before any withdrawal.

User experience

To give our readers a wider perspective upon the casino’s device compatibility, we created our Casino.com review by analysing all the website’s interfaces. This is what we used:

Desktop

Players who are accessing the casino from a desktop will encounter a user-friendly interface with a modern design and clearly defined sections. Everything you need in terms of game categories and Casino.com bonus codes will be listed at the top of the screen, while informational segments are located at the bottom.

All the account features should be displayed once you click on the icon next to your username. Moreover, you can efficiently sort games by using several filters or the search bar. The recently added products will have a ‘new’ tag, so they are easily recognisable.

And if you want to avoid Internet browsers, you have the possibility of downloading the casino’s desktop software. To do this, head to the ‘Download Casino’ section at the bottom of the page and follow the instructions displayed there.

Mobile

When you are not in front of a computer, you’re able to still play your favourite casino games on Casino.com’s mobile interface. The design, as well as the layout, remain the same. Yet, the site is not efficiently optimised for a smaller screen and might be more difficult to navigate on a portable device.

Other than that, not much has is changed. Casino.com is now on our list of mobile-adapted casinos with well structured platforms for smartphone players.

VIP

Loyal customers will enter a VIP programme comprised of 5 stages. Everyone starts from Bronze and advances to Silver, Gold, VIP and VIP Elite.

Each stage comes with exclusive Casino.com promo codes, higher bets and deposit limits, as well as faster withdrawal processing. Moreover, New Zealand members that reach the last two stages will also dispose of a 24/7 dedicated VIP team, a personal account manager, special gifts or even invitations to exclusive events.

Responsible gambling

Casino.com NZ takes responsible gambling very seriously. They designed a safe playing environment with strict boundaries, which aims to help New Zealand punters avoid addiction. Therefore, every user account is equipped with these features:

• Deposit limits (daily, weekly or monthly);
• Reality checks (reminding users for how long they have been playing);
• Time-outs (restricting gambling activities for a short period of up to 6 weeks);
• Self-exclusion (closing the account for a period between 6 months and 5 years);
• Permanent account closure.

When creating this Casino.com review, we also came across some useful advice, a self-assessment test and references to organisations oriented towards preventing and treating gambling addiction. If you need further details regarding this matter or want to use any of the tools presented above, we recommend contacting the casino’s trained customer support team.